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HomeMy WebLinkAboutCC AG PKT 2011-06-13 #F AGENDA STAFF REPORT DATE: June 13, 2011 TO: Honorable Mayor and City Council THRU: Jill R. Ingram, Acting City Manager FROM: Robbeyn Bird, CPA Director of Administrative Services /City Treasurer SUBJECT: CONSULTING SERVICES FOR PREPARATION OF A FULL COST ALLOCATION PLAN AND A COMPREHENSIVE FEE STUDY SUMMARY OF REQUEST: Staff requests that the City Council adopt Resolution No. 6138 approving the agreement for consulting services between Matrix Consulting Group and the City of Seal Beach and authorize the Acting City Manager to execute the agreement. BACKGROUND AND ANALYSIS: On February 14, 2011, the City Council authorized staff to issue a Request for Proposal (RFP) for consulting services for the preparation of a full cost allocation plan and a comprehensive fee study. Staff received three proposals in response to the RFP. The following is a summary of the proposals: NBS $46,125 Willdan 29,775 Matrix 24,460 The City of Seal Beach generates approximately $2.9 million in user fees and charges annually derived from a variety of services providing a specific benefit to the user. Best Practices in the Government Sector recommend that fees and charges be evaluated and, if necessary, adjusted annually to ensure that they generate sufficient revenues to meet service delivery costs. The user fee study needs to be done to ascertain that the fee structure remains consistent and closely aligned with the cost of providing certain services. The studies generally provide a defensible methodology for determining the actual cost of providing eligible City services such that the desired level of cost recovery and /or General Fund subsidy can be ascertained and potential "new" fees and charges can be evaluated. Agenda Item F Page 2 In addition, the full cost allocation plan will provide the City with well documented results to recover indirect overhead support. The cost allocation plan will provide useful management information for budgeting purposes, as well as it will identify opportunities for General Fund reimbursement of overhead costs from various funding sources such as grants, fees for service, capital projects, and other general and non - general fund revenues. Staff reviewed the proposals and invited two of the three most qualified and responsive firms for interviews: Matrix Consulting Group and Willdan Financial Services. The firm of Matrix Consulting Group, although located in Palo Alto, also has an office located in Irvine, CA. The firm has a reputation for producing a final product in a timely fashion, on schedule and within the amount budgeted. The staff that will be assigned to this project has extensive experience with other coastal communities such as Newport Beach, Huntington Beach, Oceanside, Solana Beach and Malibu. References provided were checked and the reviews and comments were very favorable. The firm of Willdan Financial Services is located in Temecula, CA. The firm has an extensive background in the development of cost allocation plans and user fee studies for municipalities and a long history of providing contract staff support to public agencies. The cities of Montebello, Burlingame, American Canyon, Laguna Hills, Hemet, and Irvine are a few of their past clients. After careful consideration, staff has selected Matrix consulting group to perform the cost allocation plan and the user fee study. Matrix Consulting Group is a highly respected firm. They have a proven track record as reflected by the list of accomplishments and references contained in their proposal (page 11). Staff contacted several of the references listed on the "Client List" in the proposal and confirmed without exception, that Matrix Consulting Group is a highly reputable firm with exemplary performance, experience, accountability, and credibility. FINANCIAL IMPACT: Matrix Consulting Group fees for services to be provided are outlined in the attached proposal in the amount of $24,460. This firm was the low bid out of the three received. There are adequate funds budgeted in the 2011/12 budget for completion of the cost allocation plan and the user fee study. The work will commence after July 1, 2011. Page 3 RECOMMENDATION: Staff recommends that the Council adopt Resolution No. 6138 approving the agreement for the cost allocation plan and user fee study between Matrix Consulting Group and the City of Seal Beach and authorize the Acting City Manager to execute the agreement. SUBMITTED BY: NOTED AND APPROVED: Robberd, CPA '• . Ingram, Director of Administrative Services/ A cting City Manag City Treasurer • Attachments: A. Resolution No. 6138 B. Agreement for Cost Allocation Plan and User Fee Study C. Exhibit "A" - Proposal for Cost Allocation Plan RESOLUTION NUMBER 6138 A RESOLUTION OF THE SEAL BEACH CITY COUNCIL APPROVING AN AGREEMENT BETWEEN THE CITY OF SEAL BEACH AND MATRIX CONSULTING GROUP FOR PREPARATION OF A COST ALLOCATION PLAN AND A USER FEE STUDY The City Council of the City of Seal Beach hereby resolves as follows: SECTION 1. The Council hereby approves the agreement between the City of Seal Beach and Matrix Consulting Group for preparation of a cost allocation plan and a user fee study in an amount not to exceed $24,460 per year. SECTION 2. The Council hereby directs the Acting City Manager to execute the contract on behalf of the City. SECTION 3. The City Clerk shall certify to the passage and adoption of this resolution. PASSED, APPROVED and ADOPTED by the Seal Beach City Council at a regular meeting held on the 13th day of June 2011 by the following vote: AYES: Council Members: NOES: Council Members: ABSENT: Council Members: ABSTAIN: Council Members: Mayor ATTEST: City Clerk STATE OF CALIFORNIA } COUNTY OF ORANGE } SS CITY OF SEAL BEACH } I, Linda Devine, City Clerk of the City of Seal Beach, do hereby certify that the foregoing resolution is the original copy of Resolution Number 6138 on file in the office of the City Clerk, passed, approved, and adopted by the Seal Beach City Council at a regular meeting held on the 13th day of June , 2011. City Clerk PROFESSIONAL SERVICES AGREEMENT COST ALLOCATION PLAN AND COMPREHENSIVE USER FEE STUDY Between <% P R F"9C''b • * i io 'Qi I �, f y Q , ' '4G' ' ' . : \ \..-: City of Seal Beach 211 - 8th Street Seal Beach, CA 90740 & Matrix Consulting Group 721 Colorado Ave., Suite 101 Palo Alto, CA 94303 (650) 858 -0507 This Professional Service Agreement ( "the Agreement ") is made as of June 13, 2011 (the "Effective Date "), by and between Matrix Consulting Group( "Consultant "), a Consultant, and the City of Seal Beach ( "City "), a California charter city, (collectively, "the Parties "). 1 of 9 S7296- 000111236808v1.doc RECITALS A. City desires certain professional services. B. Consultant represents that it is qualified and able to provide City with such services. NOW THEREFORE, in consideration of the Parties' performance of the promises, covenants, and conditions stated herein, the Parties hereto agree as follows. AGREEMENT 1.0 Scope of Services 1.1. Consultant shall provide those services ( "Services ") set forth in the attached Proposal to Develop a Cost Allocation Plan and Comprehensive Fee Study Exhibit A, which is hereby incorporated by this reference. To the extent that there is any conflict between Exhibit A and this Agreement, this Agreement shall control. 1.2. Consultant shall perform all Services under this Agreement in accordance with the standard of care generally exercised by like professionals under similar circumstances and in a manner reasonably satisfactory to City. 1.3. In performing this Agreement, Consultant shall comply with all applicable provisions of federal, state, and local law. 1.4. Consultant will not be compensated for any work performed not specified in the Scope of Services unless the City authorizes such work in advance and in writing. The City Manager may authorize payment for such work up to a cumulative maximum of $10,000. Payment for additional work in excess of $10,000 requires prior City Council authorization. 2.0 Term The term of this Agreement shall commence as of the Effective Date and shall continue for a term of 1 year unless previously terminated as provided by this Agreement. 3.0 Consultant's Compensation City will pay Consultant in accordance with the hourly rates shown on the fee schedule set forth in Exhibit A for Services but in no event will the City pay more than $24,460. Any additional work authorized by the City pursuant to Section 1.4 will be compensated in accordance with the fee schedule set forth in Exhibit A. 2 of 9 S7296- 0001 \1236808v1.doc 4.0 Method of Payment 4.1. Consultant shall submit to City monthly invoices for all services rendered pursuant to this Agreement. Such invoices shall be submitted within 15 days of the end of the month during which the services were rendered and shall describe in detail the services rendered during the period, the days worked, number of hours worked, the hourly rates charged, and the services performed for each day in the period. City will pay Consultant within 30 days of receiving Consultant's invoice. City will not withhold any applicable federal or state payroll and other required taxes, or other authorized deductions from payments made to Consultant. 4.2. Upon 24 -hour notice from City, Consultant shall allow City or City's agents or representatives to inspect at Consultant's offices during reasonable business hours all records, invoices, time cards, cost control sheets and other records maintained by Consultant in connection with this Agreement. City's rights under this Section 4.2 shall survive for two years following the termination of this Agreement. 5.0 Termination 5.1. This Agreement may be terminated by City, without cause, or by Consultant based on reasonable cause, upon giving the other party written notice thereof not less than 30 days prior to the date of termination. 5.2. This Agreement may be terminated by City upon 10 days' notice to Consultant if Consultant fails to provide satisfactory evidence of renewal or replacement of comprehensive general liability insurance as required by this Agreement at least 20 days before the expiration date of the previous policy. 6.0 Party Representatives 6.1. The City Manager is the City's representative for purposes of this Agreement. 6.2. Greta M. Davis is the Consultant's primary representative for purposes of this Agreement. 7.0 Notices 7.1. All notices permitted or required under this Agreement shall be deemed made when personally delivered or when mailed 48 hours after deposit in the United States Mail, first class postage prepaid and addressed to the party at the following addresses: • / 3 of 9 S7296- 0001 \1236808v1.doc To City: City of Seal Beach 211 Eighth Street Seal Beach, California 90740 Attn: City Manager To Consultant: Matrix Consulting Group 721 Colorado Ave., Suite 101 Palo Alto, CA 94303 Attn: Richard Brady, President 7.2. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service. 8.0 Independent Contractor 8.1. Consultant is an independent contractor and not an employee of the City. All services provided pursuant to this Agreement shall be performed by Consultant or under its supervision. Consultant will determine the means, methods, and details of performing the services. Any additional personnel performing services under this Agreement on behalf of Consultant shall also not be employees of City and shall at all times be under Consultant's exclusive direction and control. Consultant shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of services under this Agreement and as required by law. Consultant shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation insurance. 8.2. Consultant shall indemnify and hold harmless City and its elected officials, officers, employees, servants, designated volunteers, and agents serving as independent contractors in the role of City officials, from any and all liability, damages, claims, costs and expenses of any nature to the extent arising from Consultant's personnel practices. City shall have the right to offset against the amount of any fees due to Consultant under this Agreement any amount due to City from Consultant as a result of Consultant's failure to promptly pay to City any reimbursement or indemnification arising under this Section. 9.0 Subcontractors No portion of this Agreement shall be subcontracted without the prior written approval of the City. Consultant is fully responsible to City for the performance of any and all subcontractors. 4 of 9 S7296-0001 \1 236808v 1. d o c 10.0 Assignment Consultant shall not assign or transfer any interest in this Agreement whether by assignment or novation, without the prior written consent of City. Any purported assignment without such consent shall be void and without effect. 11.0 Insurance 11.1. Consultant shall not commence work under this Agreement until it has provided evidence satisfactory to the City that Consultant has secured all insurance required under this Section. Consultant shall furnish City with original certificates of insurance and endorsements effecting coverage required by this Agreement on forms satisfactory to the City. The certificates and endorsements for each insurance policy shall be signed by a person authorized by that insurer to bind coverage on its behalf, and shall be on forms provided by the City if requested. All certificates and endorsements shall be received and approved by the City before work commences. The City reserves the right to require complete, certified copies of all required insurance policies, at any time. 11.2. Consultant shall, at its expense, procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damages to property that may arise from or in connection with the performance of this Agreement. Insurance is to be placed with insurers with a current A.M. Best's rating no Tess than A:VIII, licensed to do business in California, and satisfactory to the City. Coverage shall be at least as broad as the latest version of the following: (1) General Liability: Insurance Services Office Commercial General Liability coverage (occurrence form CG 0001); (2) Automobile Liability: Insurance Services Office Business Auto Coverage form number CA 0001, code 1 (any auto); and, if required by the City, (3) Professional Liability. Consultant shall maintain limits no Tess than: (1) General Liability: $2,000,000 per occurrence for bodily injury, personal injury and property damage and if Commercial General Liability Insurance or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to this Agreement/location or the general aggregate limit shall be twice the required occurrence limit; (2) Automobile Liability: $1,000,000 per accident for bodily injury and property damage; and (3) Professional Liability: $1,000,000 per claim /aggregate. 11.3. The insurance policies shall contain the following provisions, or Consultant shall provide endorsements on forms supplied or approved by the City to state: (1) coverage shall not be suspended, voided, reduced or canceled except after 30 days prior written notice by certified mail, return receipt requested, has been given to the City; (2) any failure to comply with reporting or other provisions of the policies, including breaches of warranties, shall not affect coverage provided to the City, its directors, officials, officers, (3) coverage shall be primary insurance as respects the City, its directors, officials, officers, employees, agents and volunteers, or if excess, shall stand in an unbroken chain of coverage excess of the Consultant's scheduled underlying coverage and that any insurance or self - insurance maintained by the City, its directors, 5 of 9 S7296 -0001 \1236808v1.doc officials, officers, employees, agents and volunteers shall be excess of the Consultant's insurance and shall not be called upon to contribute with it; (4) for general liability insurance, that the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respect to the services or operations performed by or on behalf of the Consultant, including materials, parts or equipment furnished in connection with such work; and (5) for automobile liability, that the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respect to the ownership, operation, maintenance, use, loading or unloading of any auto owned, leased, hired or borrowed by the Consultant or for which the Consultant is responsible. 11.4. All insurance required by this Section shall contain standard separation of insureds provisions and shall not contain any special limitations on the scope of protection afforded to the City, its directors, officials, officers, employees, agents, and volunteers. 11.5. Any deductibles or self - insured retentions shall be declared to and approved by the City. Consultant guarantees that, at the option of the City, either: (1) the insurer shall reduce or eliminate such deductibles or self - insured retentions as respects the City, its directors, officials, officers, employees, agents, and volunteers; or (2) the Consultant shall procure a bond guaranteeing payment of losses and related investigation costs, claims and administrative and defense expenses. 12.0 Indemnification, Hold Harmless, and Duty to Defend Consultant shall defend, indemnify, and hold the City, its officials, officers, employees, volunteers and agents serving as independent contractors in the role of city officials (collectively "Indemnitees ") free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity, to property or persons, including wrongful death, in any manner arising out of or incident to any acts or omissions of Consultant, its employees, or its agents in connection with the performance of this Agreement, including without limitation the payment of all consequential damages and attorneys' fees and other related costs and expenses, except for such Toss or damage arising from the sole negligence or willful misconduct of the City. With respect to any and all such aforesaid suits, actions, or other legal proceedings of every kind that may be brought or instituted against Indemnitees, Consultant shall defend Indemnitees, at Consultant's own cost, expense, and risk, and shall pay and satisfy any judgment, award, or decree that may be rendered against Indemnitees. Consultant shall reimburse City and its directors, officials, officers, employees, agents and /or volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. Consultant's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by Consultant, the City, its directors, officials, officers, employees, agents or volunteers. All duties of Consultant under this Section shall survive termination of this Agreement. 6 of 9 S7296- 0001 \1236808v1.doc 13.0 Equal Opportunity Consultant affirmatively represents that it is an equal opportunity employer. Consultant shall not discriminate against any subcontractor, employee, or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex, sexual orientation, or age. Such non - discrimination includes, but is not limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff, or termination. 14.0 Labor Certification By its signature hereunder, Consultant certifies that it is aware of the provisions of Section 3700 of the California Labor Code that require every employer to be insured against liability for Workers' Compensation or to undertake self - insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services. 15.0 Entire Agreement This Agreement contains the entire agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings, or agreements. This Agreement may only be modified by a writing signed by both parties. 16.0 Severability The invalidity in whole or in part of any provisions of this Agreement shall not void or affect the validity of the other provisions of this Agreement. 17.0 Governing Law This Agreement shall be governed by and construed in accordance with the laws of the State of California. 18.0 No Third Party Rights No third party shall be deemed to have any rights hereunder against either party as a result of this Agreement. 19.0 Waiver No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a party shall give the other party any contractual rights by custom, estoppel, or otherwise. 7 of 9 S7296-0001\ 1236808v1 .doc 20.0 Prohibited Interests; Conflict of Interest 20.1. Consultant covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which may be affected by the Services, or which would conflict in any manner with the performance of the Services. Consultant further covenants that, in performance of this Agreement, no person having any such interest shall be employed by it. Furthermore, Consultant shall avoid the appearance of having any interest, which would conflict in any manner with the performance of the Services. Consultant shall not accept any employment or representation during the term of this Agreement which is or may likely make Consultant "financially interested" (as provided in California Government Code § §1090 and 87100) in any decision made by City on any matter in connection with which Consultant has been retained. 20.2. Consultant further warrants and maintains that it has not employed or retained any person or entity, other than a bona fide employee working exclusively for Consultant, to solicit or obtain this Agreement. Nor has Consultant paid or agreed to pay any person or entity, other than a bona fide employee working exclusively for Consultant, any fee, commission, gift, percentage, or any other consideration contingent upon the execution of this Agreement. Upon any breach or violation of this warranty, City shall have the right, at its sole and absolute discretion, to terminate this Agreement without further liability, or to deduct from any sums payable to Consultant hereunder the full amount or value of any such fee, commission, percentage or gift. 20.3. Consultant warrants and maintains that it has no knowledge that any officer or employee of City has any interest, whether contractual, non - contractual, financial, proprietary, or otherwise, in this transaction or in the business of Consultant, and that if any such interest comes to the knowledge of Consultant at any time during the term of this Agreement, Consultant shall immediately make a complete, written disclosure of such interest to City, even if such interest would not be deemed a prohibited "conflict of interest" under applicable laws as described in this subsection. 210 Attorneys' Fees If either party commences an action against the other party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing party in such litigation shall be entitled to have and recover from the losing party all of its attorneys' fees and other costs incurred in connection therewith. 22.0 Exhibits All exhibits referenced in this Agreement are hereby incorporated into the Agreement as if set forth in full herein. In the event of any material discrepancy between the terms of any exhibit so incorporated and the terms of this Agreement, the terms of this Agreement shall control. 8 of 9 S7296 -0001 \1236808v1.doc 23.0 Corporate Authority The person executing this Agreement on behalf of Consultant warrants that he or she is duly authorized to execute this Agreement on behalf of said Party and that by his or her execution, the Consultant is formally bound to the provisions of this Agreement. IN WITNESS WHEREOF, the Parties hereto, through their respective authorized representatives have executed this Agreement as of the date and year first above written. CITY OF SEAL BEACH CONSULTANT By: By: >(� Jill R. Ingram, City Manager Name: Richard Bra Attest: Its: President By: By: Linda Devine, City Clerk Name: Approved as to Form: Its: By: Quinn Barrow, City Attorney 9 of 9 S7296- 0001 \1236808v1.doc Full Cost Allocation Plan and Comprehensive Fee Study CITY OF SEAL BEACH, CALIFORNIA COPY Submitted by: Matrix Consulting Group Richard Brady, President 721 Colorado Ave., Suite 101 Palo Alto, CA 94303 (650) 858 -0507 March 23, 2011 matrix..,: consulting group TABLE OF CONTENTS March 23, 2011 Page Number 1. TRANSMITTAL LETTER i 2 BACKGROUND AND PROJECT SUMMARY 1 3. FIRM QUALIFICATIONS AND EXPERIENCE 3 4. STAFF QUALIFICATIONS AND EXPERIENCE 5 5 PROJECTS WITH OTHER GOVERNMENT ENTITIES 11 6. PROJECT APPROACH 12 7. INDEPENDENCE 25 8. PROPOSED COSTS 26 9. RATES FOR ADDITIONAL PROFESSIONAL SERVICES 27 10. METHOD OF PAYMENT 28 1. TRANSMITTAL LETTER s consulting group March 23, 2011 Ms. Robbeyn Bird Director of Administrative Services City of Seal Beach 211 Eighth Street Seal Beach, CA 90740 Dear Ms. Bird: The Matrix Consulting Group is pleased to have the opportunity to submit a Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study for the City of Seal Beach. This proposal will not only demonstrate our exceptional skills and experience required to meet the City's needs for this study, but also establish the additional value of choosing a firm like the Matrix Consulting Group. With the $17 billion State deficit forcing funding cuts to local governments as well as the slowdown in the economy locally, the City of Seal Beach, like many others has experienced a decline in sales and property taxes and has had to find ways to consolidate programs and core services wherever possible. There are a few key areas in which the Matrix Consulting Group can assist the City with additional cost recovery. These areas include: • Review and calculate City -wide indirect costs through the full cost allocation plan — specific areas of interest are the Water Enterprise Fund and Sewer Enterprise Funds — to ensure that the general fund recovers the appropriate level of support costs that are currently provided. • Review and analyze the full cost of providing Planning Services as well as review the current contract for Building plan review, permitting and inspection services to ensure that the City is recovering internal costs for support costs provided over and above the contract costs, as well as, to ensure that the fee structure paid to the Building contractor is reasonable based on the relationship to the fees charged for user fee services. • Review and analyze all user fee services for potential new fees, as well as recommendations to the existing fee schedule based on experience, best practices, appropriateness for the organization, technical capability, and. reasonableness. As staff prepares options for the FY 2012 budget, Matrix Consulting Group believes that our extensive experience as well as the ability to enhance cost recovery in the above outlined areas, we can assist the City to recover direct and indirect costs 721 Colorado Avenue, Suite 101 Palo Alto, CA 94303 . 650.858.0507 > 650.858.0509 fax California, Illinois, Massachusetts, Maryland, Texas, Washington • whenever possible in FY 2012, as well as in future years. Our firm understands the urgency and importance of maximizing revenue recovery. The Matrix Consulting Group stands apart from other firms for the following reasons: • On -site presence and accessibility: The Matrix Consulting Group will help Seal Beach reach its goals because we understand the City's issues and needs, and are committed to serving our clients as a small firm that allows for a personal, hands -on approach. We have prepared a variety of financial, management and operational study engagements for jurisdictions throughout California, most recently including Oceanside, Sunnyvale, Temecula and Rancho Santa Margarita. This is facilitated by our proposed project manager's presence in nearby Irvine. • Prior project experience with other coastal communities — Greta Davis, the Project Manager, has prior experience working with Newport Beach, Huntington Beach, Oceanside, Solana Beach, Malibu and Grover Beach that provides insight into the culture and environment of serving a coastal community. • Qualifications: We have proposed a uniquely qualified and experienced project team for this engagement. Our team includes Richard Brady, President of the firm, and Greta M. Davis, a Senior Manager and proposed Project Manager. Both have over 20 years of local government experience, primarily conducting similar financial studies. • Reputation for effective project management: Our project team has the ability to produce the required product in a timely fashion, on schedule and within budget, as well as to present findings to elected officials and the public. Our references will attest to the personal attention, enthusiasm, timeliness and detail provided on their projects. For questions pertaining to the content of this proposal or for contract negotiation, please contact me at rbradv matrixcq.net, or at the address and phone number listed on this letterhead. As President of the firm, I have the authority to negotiate on its behalf. Thank you for the opportunity to present our services to you. L Ma Fix Consulting G oup Richard Brady President matrix:: consulting group 2. BACKGROUND AND PROJECT SUMMARY CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Al location Plan and Comprehensive Fee Study 2. BACKGROUND AND PROJECT SUMMARY The City of Seal Beach has requested a scope of work for a Full Cost Allocation Plan and Comprehensive Fee Study that will produce the following deliverables: • Full Cost Allocation Plan • Comprehensive Master Fee Study The City of Seal Beach has requested a scope of work for a Full Cost Allocation Plan and a Comprehensive Fee Study. Despite the projected decrease in sales and property taxes, the City was able to approve a balanced budget for Fiscal Year 2010 -11. The City has undergone significant budget strategies to increase transparency and understandability of the City's finances. In an effort to implement these changes, the City added a new fund for purposes of vehicle and equipment purchases, as well as including budgets for all funds of the City in the current budget. The focus of this project is to enhance the efficiency and effectiveness of cost recovery policy and procedure for the City of Seal Beach, which will assist the City with the continued efforts of providing well documented financial information which is available to the public. The Matrix Consulting Group understands the importance of maximizing revenue recovery in this area. Our firm can not only calculate the full cost of providing user fee services, we can ensure that the cost calculation is for the "full, complete and adequate" service level, which will enable the City to recover 100% of costs, wherever feasible. In addition, the full cost allocation plan will provide the City with well documented results to recover indirect overhead support, including the newly centralized Information Technology function that is provided by the general fund to the enterprise funds and special revenue funds. The methodologies described in this section have been commonly utilized and accepted by the local government industry for more than 30 years. Organizations often desire to examine the cost of administrative services provided to third parties, utility funds, internal services, special revenue or enterprise funds. A Cost Allocation Plan provides useful management information for budgeting purposes, as well as identifies opportunities for General Fund reimbursement of overhead costs from various funding sources such as grants, fees for service, capital projects, and other general and non - general fund revenues. By conducting the user fee study, the City follows a Finance / Budget Best Management Practice of cost recovery review and analysis. The results of this study will allow the City to accomplish the following objectives: • Provide a well documented and defensible cost of service plan, including all potential direct and indirect costs Matrix Consulting Group Page 1 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study • Maximize recovery of indirect costs from the water and sewer enterprise funds, grants, and fees and rates charged to the public. • Implement defensible and appropriate fees for service in accordance with State laws. • Maintain a foundation for a routine and defensible update of cost allocation, charges to other funds and user fees for service in future years. Our firm and project team have assisted hundreds of local government agencies in California and elsewhere in the United States maximize cost recovery of direct and indirect costs. Matrix Consulting Group Page 2 3. FIRM QUALIFICATIONS AND EXPERIENCE CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study 3. FIRM QUALIFICATIONS AND EXPERIENCE The Matrix Consulting Group is a national financial and management consulting firm which was formed in July, 2002 and incorporated in January, 2003. The following table provides basic descriptive information about the Matrix Consulting Group: Firm Official Name: The Matrix Consulting Group, Ltd. Headquarters: 721 Colorado Avenue, Suite 101 Palo Alto, CA. 94303 v.650.858.0507 f.650.858.0509 Richard Brady, President FEIN: 05- 0545979 • Primary Contact Person Richard Brady, President rbradv matrixcg.net The Matrix Consulting Group is a California corporation created by senior consultants in pursuit of a service in which the senior people actually do the work in a low overhead environment. Our firm's history and composition is summarized below: • Our market and service focus is financial, management, staffing and operations analysis of local government. • We were founded in 2002. However, the staff of our firm have worked together in this and other consulting organizations as one team for between 10 and over 30 years. • We currently have seven offices — our headquarters is in Palo Alto, California. We also have offices in: Irvine, California; Plano, Texas; Silver Spring, Maryland; Edwardsville, Illinois; Andover, Massachusetts; and Spokane, Washington. • We are incorporated in the State of California. We have four Directors — Richard Brady is the President and Chief Financial Officer; Gary Goelitz is a Senior Vice President; Randy Tan is a Vice President and Secretary; and Alan Pennington is a Vice President. • We currently have 13 full time and 5 part time staff. The work on this project would be managed and performed from our: Matrix Consulting Group Page 3 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study • Local, Irvine office by Senior Manager, Greta Davis (one year with the firm), which houses two consultants. Greta Davis has extensive experience performing Cost Allocation and User Fee studies for local jurisdictions for over seventeen years. • Palo Alto, California Headquarters by our President, Richard Brady (founder of the firm — 9 years), which houses six consultants. We are proud of our service philosophy based on detailed analysis as well as extensive input and interaction with our clients. It has resulted in high levels of implementation of our project recommendations. Additionally, the Matrix Consulting Group has provided training to client staff on numerous occasions, both in management auditing as well as cost analysis. All of our professional staff are skilled at leading interviews, focus groups, and comparative surveys as part of our typical scopes of work. Our professional staff have conducted hundreds of cost allocation plan, user fee, and other types of cost and operational analysis for cities, counties and state agencies throughout the United States. As part of this firm and other firms, the professional staff presented in this proposal have a combined experience of 40 years of cost allocation experience. Financial Cost Studies account for approximately one half of our contracts in California. Matrix Consulting Group Page 4 4. STAFF QUALIFICATIONS AND EXPERIENCE CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study 4. STAFF QUALIFICATIONS AND EXPERIENCE We are proposing a very experienced consulting team composed of individuals having significant experience in the conduct of similar engagements. The following organizational chart shows the team organization. Richard Brady President Project Executive Greta Davis Senior Manager Project Manager / Lead Analyst Courtney Ramos Consultant Supporting Analyst Each Matrix Consulting Group team member has successfully managed or participated in similar studies to the City's requested scope of work. Specific project experience for each team member is included in the resumes below. The Matrix Consulting Group commits the staff described in this section for the duration of the project. The project manager and lead analyst, Greta Davis, is located in our Irvine office, and will be fully involved in the details of the project on a day -to -day basis. Matrix Consulting Group Page 5 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study RICHARD P. BRADY PRESIDENT, MATRIX CONSULTING GROUP Background: Richard Brady provides organization, staffing and management analytical services to local government. In his extensive career, he has conducted over 600 projects for over 400 local and state government client agencies. Richard Brady has been a management consultant to local government for 30 years. Prior to creating his own consulting practice of Matrix Consulting Group, Mr. Brady was MAXIMUS's Vice President for providing management auditing services nationwide. Before that, he was the managing partner of the consulting firm of Hughes, Heiss & Associates. Agency - Wide Studies: Conducted studies of entire city and county organizations. Scopes of work included organizational structure and allocation of functions, management spans of control, service and staffing levels, operational requirements as well as policies and procedures, Albany, New York Los Gatos, California Alachua County, Florida Monroe County, Michigan Alexandria, Louisiana North Miami Beach, Florida Allegan County, Michigan Palo Alto, California Augusta, Georgia Portsmouth, New Hampshire Beaufort County, South Carolina Portsmouth, Virginia Brattleboro, Vermont Prescott Valley, Arizona Burke County, North Carolina San Antonio, Texas Burlington, Massachusetts San Clemente, California Culpeper County, Virginia San Luis Obispo, California Florence County, South Carolina Sunnyvale, California Gainesville, Georgia Upper Merlon Twp, Pennsylvania Hall County, Georgia Waltham, Massachusetts Irvine, Califomia Wayland, Massachusetts Lathrop, California West Boylston, Massachusetts Los Angeles, California Whitman, Massachusetts Administrative Services: Conducted studies of internal service functions, including human resources, information technology, purchasing and risk management. Focuses included comparison to best management practices and peer agencies, customer services approaches, support systems, etc. Edmond (OK) — IT Salt Lake City (UT) — IT Franklin County (OH) — Purchasing Santa Rosa (CA) — Purchasing Irvine (CA) — Human Resources Sonoma County (CA) — Purchasing Newport Beach — Risk Management Washington D.C. — Purchasing Law Enforcement: Mr. Brady is a nationally recognized expert in the analysis of law enforcement,. He has conducted police and sheriffs office studies which focused on service delivery strategies, patrol deployments, scheduling and levels of proactivity, case management, records management systems and business practices, policies and procedures, crime prevention programs. Alaska Anchorage Nebraska Omaha Arizona Goodyear, Prescott Valley Nevada Las Vegas Metropolitan PD Matrix Consulting Group Page 6 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study RICHARD P. BRADY (continued) PRESIDENT, MATRIX CONSULTING GROUP California Alameda County, Anaheim, Butte New Hampshire Portsmouth County, Citrus Heights, Contra Costa County, New York Albany, Carthage, Endicott, Vestal and Galt, Gilroy, Glendale, Kern County, Los Angeles, Briarcliff Manor Los Angeles County, Los Gatos, Lynwood, North Carolina Burke County and Durham Monrovia, Napa, Ontario, Orange County, Michigan Alpena and Detroit Palmdale, Palo Alto, Pittsburg, Poway, San Jose, Ohio Fairborn Pasadena, San Bernardino, San Bernardino Oregon Clackamas County and Grants Pass County, San Rafael, Santa Ana, Santa Monica, Pennsylvania York Sunnyvale Colorado Aurora South Carolina Beaufort County, Charleston Florida Alachua County, Jacksonville, Jupiter, County, Hilton Head Island, Spartanburg County North Miami Beach, Orange County, Pasco Tennessee Nashville- Davidson County and Knox County, Pinellas County, Port Richey and Venice County Georgia Americus, Augusta- Richmond County, Texas Arlington, Terrell, El Paso, Grand Prairie Fulton County, Hall County, Chatham County, and Southlake Americus and Gainesville Utah Salt Lake City Louisiana Alexandria Vermont Brattleboro Massachusetts Beverly, Boston, Lawrence, Virginia Leesburg and Loudoun County Milford, Mansfield, Burlington, Pelham, Wayland, Washington Spokane, Kirkland and Snohomish Westwood, Whitman County Minnesota Anoka County Wisconsin Sun Prairie, Milwaukee Missouri Des Peres and Raymore Fire and Emergency Medical Services: Mr. Brady is also a nationally recognized expert in the analysis of fire and emergency medical services. Projects have included evaluations of deployment, station locations, response policies, company staffing, non -call utilization, fire prevention and education, training, hazardous materials management, fire management and administration. Alachua County, Florida Lansing, Michigan Albany, New York Newark, California Americus, Georgia Norwalk, Connecticut Augusta, Georgia Omaha, Nebraska Bellingham, Washington Palo Alto, California Brattleboro, Vermont Peoria, Illinois Bremerton, Washington Albany, Nevada Broward County, Florida Salt Lake City, Utah Burlington, Massachusetts San Rafael, California Charlotte County, Florida Sarasota County, Florida Cupertino, California Tallahassee, Florida Hilton Head Island, South Carolina Venice, Florida Planning and Building: Conducted studies of development review functions for local government. Studies included evaluations of the organization of these functions, overlaps and duplications of functions, cycle times for permits, technology, fees and cost recovery. Cupertino, California Mountain View, California Hayward, California Nantucket, Massachusetts Hillsborough County, Florida Prince William County, Virginia Matrix Consulting Group Page 7 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study RICHARD P. BRADY (continued) PRESIDENT, MATRIX CONSULTING GROUP Parks and Recreation: Evaluated parks and recreational functions for local government. Scopes of work included how services meet community needs, the utilization of programs and facilities, the depth of recreational programs, public - private partnerships, technology, parks preventive maintenance and coordination of services with other service providers. Davie, Florida Howard County, Maryland Davis, California Santa Barbara, California Cranford, New Jersey Campbell, California Public Works and Utilities: Conducted studies of road, parks, fleet, traffic and other infrastructure maintenance in addition to engineering. Study scopes included the effectiveness of maintenance management, responsiveness to urgent and emergency calls, technology, crew sizes, fleet utilization and specifications, staff utilization and the level of service to the community served,. Alachua County, Florida Monterey County, California Alameda County, California Newark, California Albany, New York Oakland, California Anaheim, California Ohio State Fair Beverly Hills, California Pasadena, California Campbell, California Philadelphia, Pennsylvania Cuyahoga City, Oh Salt Lake City, Utah Haverhill, Massachusetts San Clemente, California Hercules, California San Luis Obispo, California Hernando County, Florida San Rafael, California Huntington Beach, California Springfield, Massachusetts Kings County, California Washington D.C. EDUCATION Mr. Brady received his BA degree from California State University at Hayward and his MA and PhD degrees from Oxford University, U.K. Matrix Consulting Group Page 8 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study GRETA M. DAVIS SENIOR CONSULTANT, MATRIX CONSULTING GROUP Background: Ms. Davis has extensive cost analysis experience gained through her government consulting experience for the past 25 years, including 9 years as in full -time management analyst roles for three California cities. Her clients are principally cities and counties with a few special districts. Her most recent experience has been working with clients to identify opportunities for process improvement through automation and re- engineering; thus improving accuracy, efficiency and quality while reducing cost. Her range of subject matter experience includes the following: Training and Quality Assurance, Indirect Cost Rate Studies /Federal OMB A -87 Indirect Cost Allocation Plan development, Cost of Service /User Fee Studies /Activity Based Cost Studies, Federal /State Jail Rates, Federal IV -D Indirect Cost Reimbursement Agreements, Revenue Maximization, Process Re- engineering and Process Improvement, Program Management and Budget Analysis, Generally Accepted Accounting Principles (GAAP) and Sarbanes Oxley (SOX). Revenue Enhancement, Cost Allocation Plans and User Fee Studies: Ms. Davis worked for Maximus, Inc., a large national govemment consulting firm, as a project manager and consultant for almost 17 years. The following provides a list of relevant project experience gathered over her career to date: OMB A -87 Compliant Cost Allocation Plans Cost of Service (User Fee) Studies California: California: Bay Area Air Quality District Butte County Moreno Valley Galt Calexico National City Long Beach Chula Vista Newport Beach Los Angeles County Metropolitan Transportation Authority Covina Oceanside (LAMTA)* Dana Point Orange Mountain View Encinitas Orange County Olivehain Water District Fresno Pasadena(in process) Orange County* Grover Beach Rancho Cucamonga Pasadena (in process) Hawthorne Rancho Palos Verdes San Bernardino Imperial Beach Rancho Santa Margarita Solano Irrigation District Irvine San Bernardino Turlock Lancaster Tulare Lathrop Turlock Ohio: Lynwood Vallejo Butler County Malibu Victorville Cleveland Maywood Vista Columbiana County Mission Viejo Yucaipa Greater Cleveland Rapid Transit Authority (GCRTA)* Portage National Trumbull Athens, OH Detroit, MI *Projects submitted, reviewed and approved by State or Henderson, NV Federal cognizant agencies Montgomery County, OH Other Cost Allocation and Financial Studies: Ms. Davis has also performed a Sheriff County-wide Booking Fee Analysis for Butte County, CA and a U.S. Marshall Per -Diem Jail Rate for Henry County, Indiana, and was responsible for the preparation of the State Jail Rate Analysis for Ventura and Placer Counties in CA. Additionally she performed Child Support Enforcement Title IV -D Agreements analyses for Union County, OH, and development of their Child Support Enforcement Agency provider agreements for Sheriff, Prosecutor, Juvenile Court, Common Pleas Court and the Clerk of Court. Matrix Consulting Group Page 9 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study GRETA M. DAVIS SENIOR CONSULTANT, MATRIX CONSULTING GROUP Education and Affiliations: B.A., Social Science; Emphasis in Finance, University of California, Irvine, 1990 Risk Management Certificate, University of California, Riverside, 1992 MMASC — Municipal Management Association of Southern Califomia University of CA, Irvine Alumni Association Matrix Consulting Group Page 10 5. PROJECTS WITH OTHER GOVERNMENT ENTITIES • CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study 5. PROJECTS WITH OTHER GOVERNMENT ENTITIES Below are several project summaries as well as contact information for selected reference assignments: Client / Project Contact Information Description of Services City of Calexico, CA Judith Hashem 2008 -09 Citywide Cost Allocation Plan, Finance Director OMB A -87 Cost Plan, User Fee Study (760) 768 -2130 Greta Davis hashemi City of Rancho Santa Mr. Paul Boyer 2008 -09 Citywide Cost Allocation Plan, Margarita, CA Administrative Services Dir. OMB A -87 Cost Plan, User Fee Study (949) 635 -1815 Greta Davis pbover citvofrsm.ora City of Tulare, CA Mr. Mark Kielty 2009 User Fee Study Planning & Building Director Greta Davis (559) 684 -4217 mkieltv us City of Elk Grove, CA Rebecca Craig Description of Services: Cost Allocation Finance Director Plan for 2007/08 and 2008/09 (916) 627 — 3243 Courtney Ramos rcraig(a.el karovecitv.orq City of Richmond, CA Andrea Miller 2008 -09 Citywide Cost Allocation Plan, Budget Administrator OMB A -87 Cost Plan (510) 620 -6727 Richard Brady, Courtney Ramos amiller ri.richmond.ca.us City of San Luis Obispo, CA Katie Lichtig Public Works Management Study City Manager FY 2011 (805) 781 -7114 Richard Brady klichtiaslocitv.orq City of Sunnyvale, CA Karen Miller 2007 -08 Community Development Cost of Project Manager Services (User Fee) Study (408) 730 — 7395 Richard Brady, Courtney Ramos kmiller ..ci.sunnvvale.ca.us Matrix Consulting Group Page 11 6. PROJECT APPROACH CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study 6. PROJECT APPROACH In this section of the proposal is described, in detail, the approaches the project team would take to develop the cost allocation plan and user fee study. This section opens with a summary of our proposed approaches. Following that will be a detailed work plan that also includes the required description and estimated amount of time for City staff support broken down by task, so that it relates directly to the work plan. 1. IMPLEMENTATION PLAN - MATRIX CONSULTING GROUP'S PROJECT MANAGEMENT APPROACH Our staff are experienced and effective project managers with proven track records of meeting project schedule and budget requirements. Every project customized for your specific needs and is managed according to the following essential project management principles: • Cross trained project managers: our senior level staff are cross trained in cost and management analysis. No other firm better understands work processes and service level assumptions behind fees for service. Again, we feel that our unique experience, combined with our on -site facilitated gathering approach provides an advantage over a traditional cost calculation provided by other firms. • Senior professional staff do the work: A principal or senior member of the firm performs the majority of client interviews and analysis on all of our projects. Other firms primarily use mid to entry-level staff to complete their work. • Workshop Data Gathering Approach: Our team of seasoned experts will facilitate two data gathering workshops for the time and service level analysis task of the Fee and Rate Study, which enables us to obtain more accurate data than filling in a questionnaire. We feel that this approach is far superior to other approaches more commonly used of completing time estimate questionnaires. • Reputation for effective project management: Our references value the personal attention, enthusiasm, timely delivery, and expert attention to detail provided on their projects. This attention to project management is demonstrated in our work approach provided in the detailed work plans for each project below. • Quality Control: Our models, draft reports and final reports are proofed and reviewed by a senior member of the project team to ensure accurate and quality work products and results. • Minimize Project Impacts on City staff: The Matrix Consulting Group is mindful of the City's current workload, especially in light of reducing staffing levels and shared or realignment of duties. As a result, our approach is to work with our clients' staff to minimize the project impacts through strong project management, Matrix Consulting Group Page 12 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study clear expectations of our roles versus staff roles and careful as well as realistic scheduling. We assist our clients with manual data collection efforts; we also can modify our work plans to accommodate each client's needs. These approaches, focusing on detailed data collection and analysis by very senior professionals, results in high levels of implementation and client satisfaction. 2. CLIENT SATISFACTION The Matrix Consulting Group provides a chance for City Management and City Council to review, ask questions, provide comments and feedback at the draft results phase as well as the final report phase. This provides for opportunity for adjustment to the final results to ensure satisfaction with the project results. We feel that the above detailed project management approach, including detailed work plans, quality control measures, efforts to minimize project impacts on City staff combined with our draft and final review and input steps, provides systematic measures for our proven track record of client satisfaction. We believe the above points are critical success factors for any consulting engagement. 3. PROPOSED WORK PLANS / CITY STAFF SUPPORT IDENTIFIED The following presents our proposed work plans to complete the requested scope of work. The plan is presented two sections: (1) Full Cost Allocation Plan, and (2) Comprehensive Fee Study. COST ALLOCATION PLAN A general outline of task steps required to complete a Full Cost Allocation Plan is provided in the table below: 1. Establish Goals and Objectives for the Study and Initiate the Project 2. Structure Custom Cost Allocation Plan Model 3. Prepare and Review Draft Plan 4. Prepare and Present Final Plan 5. Provide Analytical Model / Training for City Staff The following description of each task contains a narrative, associated deliverables, and activities. Task 1 Establish Goals and Objectives for the Study and Initiate the Project Prior to our initial on -site meeting, the Matrix Consulting Group will provide the City with a list of initial data requirements for the Study. Our project team will review this information thoroughly in preparation for initial discussions with management and department staff. The Matrix Consulting Group will then conduct a kick -off presentation to staff and member agencies regarding the scope, methodology, and timeline for the project, as Matrix Consulting Group Page 13 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study well as initial meetings with the City's management staff to further clarify the intended goals and purpose of the engagement. Any internal or external stakeholders may be invited at the City's discretion. Discussion will include: • Review of the City's specific needs and critical issues surrounding development and implementation of the cost allocation plan. • Opportunities for improvement and restructuring of previous plans, and /or review and discussion of existing cost allocation methodologies performed in -house by finance department staff • Discussion of appropriate financial data to be utilized for the analysis During this task of the project, the appointment of a project management representative is imperative for the smooth flow of any engagement. This helps keep the project on task, on schedule and on budget. In additional, this person may assist if any potential analysis issues arise in order to identify the appropriate person to assist and minimize the issue or potential down -time. This person's involvement is limited to the scheduling of initial interviews with key personnel, as well as to direct our staff to the appropriate location of documents and data required throughout the engagement. Project Deliverable - MCG City Services Required • List of basic data requirements for the Study • Basic data requirements for the Study as • Kick -Off presentation to appropriate staff and listed by MCG (staffing, salary, budget, etc) member agencies • Attendance at kick -off presentation and initial • On -site initial meeting with Executive staff to Executive staff meeting review goals, objectives, and project • Designate City project management management plans representative Estimated Hours: 4 — 8 hrs - Senior Manager Estimated Hours: 2 hours for the Finance Department, and approximately 30 minutes for each attendee of the kick off presentation and Executive staff meeting. Task 2 Structure Custom Cost Allocation Plan Model To structure a custom cost allocation model, our project team would perform the following tasks: • Review and discuss the accounting (fund and organizational levels) and staffing structure of the City, as well as the current operating budget or actual expenditure report. • Meet with each administrative services department to identify their major services and document the most reasonable allocation basis of these costs to their benefiting departments, funds, and activities. Matrix Consulting Group Page 14 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study Project Deliverable - MCG City Services Required • Staff interviews • Attendance at interviews • Data collection for the structure, functions, • Provide consultant with data as requested costs and allocation bases needed to • Review and discussion of consultant's initial complete the first draft of the Plan interpretation of the data Estimated Hours: 20 -24 hrs — Senior Manager Estimated Hours: Approximately 2 to 3 hours for (8 -10) and Consultant (12 -14) each administrative department involved in the Study Task 3 Prepare and Review Draft Cost Allocation Plan Based upon units of service identified in Task 2, allowable administrative costs are allocated to each benefiting City department or operating unit. Costs are summarized in the cost allocation plan for each receiver of services. Draft Cost Allocation Plan will be provided, discussed, and reviewed with the appropriate City Management staff, and will include a narrative summary of the results. At this time, the project team will also advise the City staff on application and implementation of the cost allocation plan for current and future needs. Project Deliverable - MCG City Services Required • Delivery and discussion of the Draft Full Cost • Review and provide requests for changes or Allocation Plan points of discussion to the consultant • Draft overhead rates for each department • Draft narrative report that explains the analysis Estimated Hours: 24 hrs - Senior Manager (8- Estimated Hours: Approximately 2 hours for 10); Consultant (16) each administrative department involved in the Study Task 4 Prepare Final Full Cost Allocation Plan Once the City's management team has reviewed the draft Plan from Task 3, revisions are conducted in development of the final Plan. The final Plan is documented in presentation format for the City's appropriate financial advisory committees and /or City Council, etc. Overhead rates will be developed for each department using the final results from the Cost Allocation Plan. In combination with the User Fee Study portion of this scope of work, our project manager will attend and present the final results at up to two Council meetings. If any Council review requires revision to the final version of the plan, Matrix Consulting Group will revise and re -issue the final report. Matrix Consulting Group Page 15 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study Project Deliverable - MCG City Services Required • One to two rounds of revisions to finalize the • Review and approve final Full Cost Allocation Full Cost Allocation plan plan • Copies of Final Full Cost Allocation Plan and e- version of the analytical model, as well as a narrative report that explains the analysis • Discussion and advice on implementation • Presentation at up to two implementation meetings with the City Council, etc. Estimated Hours: 16 hrs - Senior Manager (8- Estimated Hours: Approximately 1 hour for each 10); Consultant (8) administrative department involved in the Study Task 5 Provide Cost Plan Analytical Summary Table and Training for City The City wishes to have the ability to update the final version of the Cost Allocation Plan from year to year, including the ability to add or remove direct and overhead costs, adjust rates, and add or delete service areas. Our cost plan can be developed using our excel model and is available to the City at no additional cost. It will enable the City to adapt and continuously update the model and Cost Allocation Plan from year to year as the organization changes. Project Deliverable — MCG City Services Required • Computer based summary table of the final • Attend training session with Matrix Consulting version of the Cost Allocation Plan Group • Four (4) hours of on -site training for appropriate Finance Department staff. Estimated Hours: 4 hrs — Senior Manager Estimated Hours: Training attendance — 4 hours CITYWIDE FEE STUDY The table on the following page provides a general outline of task steps required to complete a Comprehensive Master Fee and Rate Study: 1. Preliminary Data Collection 2. Project Initiation 3. Establish Goals and Objectives for the Study 4. Develop a Schedule of Current and Proposed Fees for Service 5. Conduct Time and Activity Data Workshop —1 6. Conduct Time and Activity Data Workshop — 2 7. Perform Total Cost Analysis 8. Compare Fees to Similar Jurisdictions 9. Review and Revise Results with City Departments 10. Prepare Final Report and Master Fee Schedule 11. Present Final Report 12. Provide Automatic Fee Update Model and Train City Staff Matrix Consulting Group Page 16 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study The following descriptions of each task contain a narrative, associated deliverables, and activities. Task 1 Determine and Review Initial Documentation The project team will provide the City with a written "Data Collection List" for the Study. This data request typically includes basic budgetary, revenue, and staffing information. This will also include a request for the list of the City's existing fees. Before our first on -site visit, we will review this information to familiarize ourselves with strengths, weaknesses and opportunities for improvement related to the City's existing fee structure. In addition, we will familiarize ourselves with the budgetary and staffing structures relevant to fees for service. Project Deliverable - MCG City Services Required • List of basic data requirements for the Study • Basic data requirements for the Study as listed by MCG (staffing, salary, budget, etc) Estimated Hours: 2 — 4 hrs — Consultant Estimated Hours: 1 -2 hours for the Finance Department Task 2 Initiate the Fee Study Project The project team will conduct a project "kick -off' presentation for the departments, including the goals of the engagement, the steps to complete the goals, the time frame the departments can expect, the requests we will place on the departments and the benefits of the engagement. Project Deliverable - MCG City Services Required • Employee briefing package and project • Attendance of staff involved or impacted by initiation Power Point the study in a 30 minute project initiation • On -site presentation meeting Estimated Hours: 2 hrs — Senior Manager Estimated Hours: 0.5 hours per attendee Task 3 Establish the City's Goals and Objectives for the Study, and Identify Trends and Plans Which Impact Cost Recovery Analysis and Policy. To effectively analyze and present the full cost of providing City services, it is important that the project team develops an understanding of key issues which impact and shape the City's service delivery and cost recovery policies. To develop this perspective, we plan to conduct an initial meeting with the City's management staff to solidify the exact parameters of the Study. It is essential to conduct an initial meeting of this nature to ensure the project meets the City's expectations and requirements. As a "user fee" study, Matrix Consulting Group does not propose to evaluate any fines, taxes, Matrix Consulting Group Page 17 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study utility rates, or impact fees. Services and activities included in the study are those that are defined specifically by an estimate of staff time devoted to providing each service. Project Deliverable - MCG City Services Required • On -site meeting with City management • Designated project management involved in or impacted by the Study representative • Project Management Plan • Approval of work plan as provided by MCG Estimated Hours: 0.5 hours per executive staff Estimated Hours: 2 hrs — Senior Manager member attending the meeting Task 4 Develop a Schedule of Current and Potential Fees for Service. The scope of this effort will be the fees charged by the City for the departments identified. Current as well as potential fees and charges will be identified and documented. This involves discussion with each department to identify the areas of greatest potential cost recovery, and to structure and expand existing fee schedules for both optimum cost recovery and fairness and equitability to the applicant for services. At this time, the project team will request volume statistics to be used for staff utilization and cost/revenue comparisons later in the analysis. The City will be responsible for providing this data. Project Deliverable - MCG City Services Required • On -site meeting to discuss and revise fee • Participation in discussion of existing and structures for each department proposed fee items for the analysis • Thorough review of existing documentation • Review, comment, and approval of fee and analyses that support the Department's structure report prepared by MCG current fee structure and operations • Report of proposed changes to existing fee structures Estimated Hours: 14 — 16 hrs — Senior Manager Estimated Hours: 3 hours per department (4 -8); Consultant (8 — 10) studied Task 5 Conduct Time and Activity Data Gathering Workshop 1 The project team will conduct a total of two workshops to gather time and activity estimates for each service included in the study, using the following approach: • Interview key personnel from each department and analyze the various activities being performed within it that are both revenue and non - revenue generating. Document basic process steps in application / permit processing. • Establish the net available hours for each employee. Starting with a total of 2,080 hours per year less reductions for vacation, sick, training, etc., and also for estimated "non- billable" time spent in meetings and supervisory or clerical roles. Matrix Consulting Group Page 18 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study Project Deliverable - MCG City Services Required • Facilitation of two -days of meetings related to • Attendance at workshop meetings available net hour calculations, documentation • Provision of follow up data or discussion as of service levels and global processes needed associated with provision of services Estimated Hours: 22 — 26 hrs — Senior Manager Estimated Hours: 2 - 4 hours for each (12 -16 hrs); Consultant (10) department studied Task 6 Conduct Time and Activity Data Gathering Workshop - 2 In each department's review, 100% of staff available hours are identified to both fee and non -fee related services to ensure a complete and defensible analysis. Project Deliverable - MCG City Services Required • 1 — 2 iterations of review / revisions to achieve • Attendance at workshop meetings a defensible and reasonable allocation of staff • Provision of follow up data or discussion as time to fee and non -fee activities needed Estimated Hours: 22 — 26 hrs — Senior Manager Estimated Hours: 1 - 3 hours for each (12 -16 hrs); Consultant (10) department studied Task 7 Perform Total Cost Analysis The Matrix Consulting Group's costing method is a build -up approach" to fee and rate analysis. This costing method uses time and annual activity level data to establish the cost of providing services on both a unit and annual level. Once the time spent for a fee activity is determined for each individual or position, the Matrix Consulting Group will use its fee and rate software to apply all applicable City costs toward the calculation of the full cost of providing each service. The following table details a description of the typical costs considered as applicable to fees and rates. Cost Component Description Direct Salaries, benefits and allowable departmental expenditures Departmental Overhead Departmental administration /management and clerical support Citywide Overhead City costs associated with central service costs such as payroll, human resources, etc. Established through the results of the Citywide Full Cost Allocation plan performed by the Matrix Consulting Group. Cross - Departmental Support Costs associated with review or assistance in providing specific services. For example, costs established via study of the Planning department for review of Building permits are included as overhead to building permit fees. Plans, Policies, and Systems Examples: General Plan Update, code enforcement, and technology Maintenance related costs. Matrix Consulting Group Page 19 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study Resulting costs are presented on a unit and annual level, and are compared to the existing fee schedule and revenue reports. The City will obtain information about cost recovery surpluses and deficits on both a detailed (per unit) and global (annualized) level, as well as an understanding of itemized cost components for each service. Project Deliverable — MCG City Services Required • Detailed documentation of current charges • Provision of follow up data or discussion as versus the actual cost of providing services needed from both a cost per unit and annual cost perspective Estimated Hours: 1 - 3 hours for each Estimated Hours: 20 -24 hrs — Senior Manager (8 department studied — 16); Consultant (10 -12) Task 8 Conduct a Fee Comparison Survey of Similar Cities in Orange County and Coastal California The project team will work with the City to identify up to 5 comparable jurisdictions targeted for the fee comparison survey. Comparable jurisdictions will include those within Orange County or other California cities that are comparable to the City of Seal Beach. We will also develop the survey tools and select up to 10 of the most appropriate fee items in each Department for benchmarks (with City concurrence). Then, we will administer the survey, collect comparative data, conduct the comparison, and document the results. Project Deliverable — MCG City Services Required • Survey of fees in similar jurisdictions • Review of proposed jurisdictions and list of • Written comparative summary of the results comparable fees to be included in the survey Estimated Hours: 14 hrs — Senior Manager (2- Estimated Hours: 1 hour per department studied 4); Consultant (10 -12) Our benchmarking of neighboring / comparable cities will be for both the fee amounts and, to the extent this information is available cost recovery / subsidy percentages. Task 9 Review / Revise the Fee Study Results with Departments and City Management Because the analysis of fees for service is based on estimates and information provided by City staff, it is extremely important that all participants are comfortable with our methodology and with the data they have provided. Matrix Consulting Group Page 20 • CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study Once the Department agrees that the analysis reflects the reasonable costs of providing services, City management will have an opportunity to review the results. The project team will address the following: • Economic and revenue impacts of proposed and recommended fee levels and methodologies, including fee affordability for small projects and applications • Implementation strategy that considers both policy issues and goals for optimum cost recovery. While it is generally desirable to eliminate any subsidies, discussions regarding the feasibility of raising fees based on political climate, legal restrictions, and social and economic consequences must occur. Project Deliverable — MCG City Services Required • Approval of analytical results at the • Review of final analytical model Department and City management levels documentation • Formulation of cost recovery • Attendance at meetings related to discussion recommendations and associated revenue of results and economic policy implications impacts • Follow up data or discussion as needed • Estimated Hours: 1 - 3 hours for each Estimated Hours: 12 — 16 hrs — Senior Manager department studied (8 -10); Consultant (4 -8) Task 10 Prepare a Final Report and Master User Fee Schedule Upon the conclusion of the fee study, we will prepare a detailed report which summarizes the results of each of the previous work tasks described above. This report includes the following: • A narrative describing the services included in the study, as well as the methodology, recommendations, and key decision points to be considered. • Appendices which compare existing and potential cost recovery on a unit and annual basis by department. • A Master User Fee Schedule to include within the City's Council adoption packet. The report would be reviewed, revised and finalized with department and City management. Project Deliverable - MCG City Services Required • Preparation and approval of the Final Citywide • Review and approval of Final Report drafts. User Fee Study repot • Delivery of Final Report Estimated Hours: : 12 — 16 hrs — Senior Estimated Hours: 1 hour per reviewer Manager (8 -10); Consultant (4 -8) Matrix Consulting Group Page 21 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study Task 11 Present the Final Report to City Council We will present the results to the governing body of our client. The presentation of results to City officials and /or stakeholders is critical to the success of the overall engagement. Since the product from the study is often controversial, the objective of this final step is to present a very succinct, straightforward summary that provides decision makers with key information. The Matrix Consulting Group will attend and present the Study at up to two City Council study sessions or meetings (concurrent with the Cost Allocation Plans). Project Deliverable - MCG City Services Required • Presentation of Study results at two regularly • Preparation discussion with the consultant scheduled Council study sessions or and review of any presentation materials meetings. required for Council meetings • Preparation of City Staff Report Estimated Hours: 8 hrs — Senior Manager or Estimated Hours: 4 hours Finance Department President Task 12 Provide User Fee Automatic Update Model The Matrix Consulting Group recommends the City perform a complete update of its fee analysis on a periodic basis. In general, a 3 — 5 year cycle for fee and rate studies is sufficient to account for major shifts in organizational and cost structure. The purpose of a comprehensive update to a fee study is to completely revisit the analytical structure, service level estimates and assumptions applied in the previous studies. In between comprehensive update cycles, the City should consider several options for an automatic increase mechanism to the fee and rate structure. The first would be to utilize published industry economic factors such as CPI or other regional factors to update the cost calculations established in the fee analysis on an annual basis. Alternatively, the City could also consider the use of its own anticipated labor cost increases such as step increases, benefit enhancements, or cost of living raises. The Matrix Consulting Group will assist the City in determining an automatic increase mechanism for fee analysis as part of the overall scope of work defined in this proposal. The Matrix Consulting Group will provide an Excel based worksheet for performing an annual percentage increase, and train staff in the utilization of the worksheet. Project Deliverable - MCG City Services Required • Excel -based software application to allow staff • Approval of application and attendance at to annually adjust fee schedules based on a training related to updating fees on an annual percentage increase (CPI or otherwise) basis Estimated Hours: 8 hrs — Senior Manager Estimated Hours: 1 - 3 hours for identified City representative Matrix Consulting Group Page 22 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study Much of the knowledge transfer of how to conduct a user fee study will occur within the tasks of the work plan above. We recommend that a designated City representative attend all meetings of at least one or two departmental analyses to understand the process and data components involved in conducting the study. 4. PROJECT SCHEDULE A typical timeframe to complete a Study of this nature is approximately 12 to 16 weeks. The Cost Allocation Plan and User Fee Study deliverables will be managed concurrently, as shown in the 16 -week timeline below: Tasks 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 • • FULL / OMB CAPS • 1. Initiate Project 2. Develop CAP Models 3. Draft Plans 4. Final Plans 5. Model / Training • • • FEE STUDY 1. Data Collection 2. Initiate Project 3. Goals & Objectives 4. Fee Structure 5. Data Workshop 1 6. Data Workshop 2 1111Mismi 7. Total Cost Analysis 8. Fee Survey 9. Review / Revise 10. Final Report 11. Present Report 12. Update/Training Presentation of results and adoption by City Council would occur after delivery and approval of the final report, at the discretion of the Finance Director. Delivery of analytical summaries and worksheets, automatic update mechanisms and training would occur either before or after the Council meetings, per the City's preference. Matrix Consulting Group Page 23 CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study 5. RECORD KEEPING The Project Manager maintains all project files, containing all working models, data collected for analysis, as well as Draft and Final Reports. Files are backed up on a weekly basis during the course of the project. Upon completion, final files and documents are saved and stored at an off -site server to remain accessible for questions or future assistance. Matrix Consulting Group Page 24 7. INDEPENDENCE CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study 7. INDEPENDENCE The Matrix Consulting Group does not have any conflict of interest with the City of Seal Beach, nor does any of the proposed project team. Matrix Consulting Group Page 25 8. PROPOSED COSTS CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study 8. PROPOSED COSTS The Matrix Consulting Group is prepared to conduct this assessment at the level detail in our project approach for $24,460 if contracted for both (there is a cost savings when both projects are conducted concurrently) including both professional time and expenses within our hourly rates, as follows: President / Task Sr. Manager Consultant Total Hours Total Cost _FULL COST ALLOCATION PLAN 1. Initiate Project 4 4 $640 2. Structure Cost Plan Model 8 12 20 $2,180 3. Draft Plan 8 16 24 $2,480 4. Final Plan 8 8 16 $1,880 5. Analytical Model and Training 4 0 4 $640 SUBTOTAL CAP 32 36 68 $7,820 FEE AND RATE STUDY _. 1. Data Collection / Review 2 2 $150 2. Initiate Project 2 0 2 $320 3. Goals and Objectives 2 0 2 $320 4. Fee Structure 4 10 14 $1,390 5. Data Workshop 1 12 10 22 $2,670 6. Data Workshop 2 12 10 22 $2,670 7. Total Cost Analysis 8 12 20 $2,180 8. Comparative Fee Survey 2 12 14 $1,220 9. Review and Revise Results 8 4 12 $1,580 10. Final Report / MFS 8 4 12 $1,580 11. Present Final Report 8 0 8 $1,280 12. Automatic Update Model / Training 8 0 8 $1,280 SUBTOTAL FEE STUDY 74 64 138 $16,640 TOTAL HOURS 106 100 206 RATE PER HOUR $160 $75 TOTAL COST $16,960 $7,500 $24,460 TRAVEL $0 TOTAL PROJECT COST $24,460 Matrix Consulting Group Page 26 9. RATES FOR ADDITIONAL PROFESSIONAL SERVICES CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study 9. RATES FOR ADDITIONAL PROFESSIONAL SERVICES Hourly rates for Matrix Consulting Group staff for additional professional services are provided in the table below: Senior Manager $160 per hour Consultant $75 per hour Matrix Consulting Group Page 27 10. METHOD OF PAYMENT CITY OF SEAL BEACH, CALIFORNIA Proposal to Conduct a Full Cost Allocation Plan and Comprehensive Fee Study 10. METHOD OF PAYMENT We would be prepared to enter into a fixed price contract for any / all scopes of work included above. Our typical procedure for invoicing is to bill on a monthly basis for hours and expense incurred on the project. The final ten percent (10 %) of the Total All- Inclusive Maximum Price will be paid upon delivery of the firm's final reports. Matrix Consulting Group Page 28