Loading...
HomeMy WebLinkAboutCC AG PKT 2011-08-08 #FAGENDA STAFF REPORT DATE: August 8, 2011 TO: Honorable Mayor and City Council THRU: Jill R. Ingram, City Manager FROM: Linda Devine, City Clerk SUBJECT: AGREEMENT FOR VIDEO STREAMING SOLUTION SUMMARY OF REQUEST: That the City Council adopt Resolution No. 6173 approving the agreement for video streaming services with JCG Technologies for three consecutive years. BACKGROUND AND ANALYSIS: The City Council has expressed an interest in streaming, or webcasting, the City's public meetings on its website. Presently, City Council and Planning Commission meetings are available for viewing through broadcasting on the City's government access cable television channel, SBTV3. Currently, residents utilizing satellite transmission or an antennae system are unable to watch public meetings from their residence. By streaming the video online, any person with internet access would be able to watch public meetings either live while the meetings are in progress, or view it on demand at another time. The City will continue to broadcast public meetings on SBTV3, as this request is not a proposal to replace current methods of viewing public meetings. Staff solicited quotes from three companies to provide Council with an estimate for discussion during the budget study sessions held in April 2011. At the conclusion of the budget study session, Council authorized the City Clerk's department to proceed with the video streaming project and appropriated funds accordingly. Staff issued a Request for Proposal (RFP) for video streaming services to the three companies that initially provided estimates. Staff reviewed proposals from the following companies: Granicus, JCG Technologies, and SIRE Technologies. Agenda Item F Page 2 The following table is a summary of the bid proposals received: " SIRE Technologies submitted an additional bid after the deadline to receive proposals. Their follow -up proposal did not come in with the lowest quote, and has not been included in the table summary. Granicus, Inc is a corporation based out of San Francisco, California, whose business provides public information through the internet. Founded in 1999, their company provides comprehensive solutions for creating, managing, and distributing live and on- demand streaming media content to support and enhance public meeting communications for government. Their references included many large and small entities within California, as well as out of state. JCG Technologies (JCG) is located in Scottsdale, Arizona and is a premier solutions provider specializing in providing integrated digital media solutions to local, state, county, and federal government/education clients and other organizations. They have designed hundreds of digital solutions for clients throughout the western United States. JCG prides themselves in their commitment to "providing price /performance leading, complete, integrated solutions, not just products." All product solutions provided by JCG are installed and supported by manufacturer trained and certified JCG technical personnel. SIRE Technologies, Inc. is headquartered in Salt Lake City, Utah, and has been in business since 1983. Their company develops, delivers, and supports its own software modules called SIRE. Its solutions are currently installed in hundreds of organizations across the United States and Canada. Their product suite is designed specifically for government agencies. After careful consideration, staff has selected the services of JGC Technologies to provide a video streaming solution. Their budget - friendlier pricing makes web casting an option for government entities of all sizes. Staff contacted several of the references listed in the proposal to confirm their performance and accountability. Based on a three -year projection of video streaming costs, JCG Technologies will provide the most cost effective solution for the City. Furthermore, their product seemed to be the most user - friendly solution and most compatible with the City's current business processes. Granicus JCG Technologies SIRE Technologies FY 2011/12 18,370 13,468 24,800 FY 2012/13 9,840 5,988 8,100 FY 2012/14 9,840 5,988 8,100 3 -Year Totals $38,050 $25,444 $41,000 " SIRE Technologies submitted an additional bid after the deadline to receive proposals. Their follow -up proposal did not come in with the lowest quote, and has not been included in the table summary. Granicus, Inc is a corporation based out of San Francisco, California, whose business provides public information through the internet. Founded in 1999, their company provides comprehensive solutions for creating, managing, and distributing live and on- demand streaming media content to support and enhance public meeting communications for government. Their references included many large and small entities within California, as well as out of state. JCG Technologies (JCG) is located in Scottsdale, Arizona and is a premier solutions provider specializing in providing integrated digital media solutions to local, state, county, and federal government/education clients and other organizations. They have designed hundreds of digital solutions for clients throughout the western United States. JCG prides themselves in their commitment to "providing price /performance leading, complete, integrated solutions, not just products." All product solutions provided by JCG are installed and supported by manufacturer trained and certified JCG technical personnel. SIRE Technologies, Inc. is headquartered in Salt Lake City, Utah, and has been in business since 1983. Their company develops, delivers, and supports its own software modules called SIRE. Its solutions are currently installed in hundreds of organizations across the United States and Canada. Their product suite is designed specifically for government agencies. After careful consideration, staff has selected the services of JGC Technologies to provide a video streaming solution. Their budget - friendlier pricing makes web casting an option for government entities of all sizes. Staff contacted several of the references listed in the proposal to confirm their performance and accountability. Based on a three -year projection of video streaming costs, JCG Technologies will provide the most cost effective solution for the City. Furthermore, their product seemed to be the most user - friendly solution and most compatible with the City's current business processes. Page 3 JCG Technologies' proposal includes, but is not limited to, the following: 1. Managed services continually monitoring, notifying, and resolving any malfunction that appears on all software and hardware included in the system on a 24/7 basis; 2. Allows live broadcasting and on- demand playback of meetings through a URL or similar link; 3. Retains recorded digital files for long -term record keeping with archived videos; 4. Links meeting documents such as minutes, reports, agenda items, etc. to audio and video files with the ability to perform keyword search; 5. A program that can time stamp the video or audio records so that a user can go from meeting minutes to video or from video to minutes; 6. Supplies in -house training; 7. Provides ongoing support; 8. The capability for future expansion; and 9. 24/7 data availability and management. FINANCIAL IMPACT: JCG Technologies' fees for services in the 2011/12 fiscal year amounts to $13,468 including initial one -time purchases of necessary software and hardware, as well as installation and training of the proposed solution. Subsequent to the initial start-up costs, the company's proposed fees will be $5,988 per year for fiscal years 2012/13 and 2013/14, totaling $25,444 over the three fiscal years. RECOMMENDATION: Staff recommends that the City Council adopt Resolution No. 6173 approving the agreement for video streaming services with JCG Technologies for three consecutive years, and authorize the City Manager to execute the agreement. SUBMITTED BY: 010 M 11 W,,E NOTED AND APPROVED: rr;l V •- Prepared by: Anita Chapanond, Deputy City Clerk Attachments: A. Resolution No. 6173 B. Agreement for Web Video Streaming Services C. JCG Technologies - Proposal D. RFP - Video Streaming in Council Chambers RESOLUTION NUMBER 6173 A RESOLUTION OF THE SEAL BEACH CITY COUNCIL APPROVING THE AGREEMENT BETWEEN THE CITY OF SEAL BEACH AND JCG TECHNOLOGIES FOR VIDEO STREAMING SERVICES The Seal Beach City Council hereby resolves as follows: SECTION 1. The City Council hereby approves JCG Technologies' fees for services in the 2011 /12 fiscal year amounts to $13,468 which includes initial one- time purchases of necessary software and hardware, as well as installation and training of the proposed solution. Subsequent to the initial start-up costs, the company's proposed fees will be $5,988 per year for fiscal years 2012/13 and 2013/14, totaling $25,444 over the three fiscal years. SECTION 2. The City Council hereby authorizes the City Manager to execute the software service maintenance agreement on behalf of the City. PASSED, APPROVED and ADOPTED by the Seal Beach City Council at a regular meeting held on the 8th day of August , 2011 by the following vote: AYES: Council Members NOES: Council Members ABSENT: Council Members ABSTAIN: Council Members Mayor ATTEST: City Clerk STATE OF CALIFORNIA } COUNTY OF ORANGE } SS CITY OF SEAL BEACH } I, Linda Devine, City Clerk of the City of Seal Beach, do hereby certify that the foregoing resolution is the original copy of Resolution Number 6173 on file in the office of the City Clerk, passed, approved, and adopted by the Seal Beach City Council at a regular meeting held on the 8th day of August , 2011. City Clerk PROFESSIONAL SERVICES AGREEMENT FOR VIDEO STREAMING OF MEETINGS Between City of Seal Beach 211 - 8th Street Seal Beach, CA 90740 N JCG Technologies 9941 E. Mission Lane Scottsdale, AZ 85258 480 - 661 -5629 This Professional Service Agreement ( "the Agreement ") is made as of June 27, 2011 (the "Effective Date "), by and between JCG Technologies, an Arizona Corporation ( "Consultant "), and the City of Seal Beach ( "City "), a California charter city, (collectively, "the Parties "). RECITALS A. Consultant is in the business of developing, licensing, and offering for sale various streaming media solutions specializing in Internet broadcasting, and related support services ( "Services "). B. Consultant desires to provide such Services to the City. B. Consultant represents that it is qualified and able to provide City with such Services. NOW THEREFORE, in consideration of the Parties' performance of the promises, covenants, and conditions stated herein, the Parties hereto agree as follows. AGREEMENT 1.0 Scope of Services 1.1. Consultant shall provide those services ( "Services ") set forth in the attached Exhibit A, which is hereby incorporated by this reference. To the extent that there is any conflict between Exhibit A and this Agreement, this Agreement shall control. 1.2. Consultant shall perform all Services under this Agreement in accordance with the standard of care generally exercised by like, professionals under similar circumstances and in a manner reasonably satisfactory to City. 1.3. In performing this Agreement, Consultant shall comply with all applicable provisions of federal, state, and local law. 1.4. Consultant will not be compensated for any work performed not specified in the Scope of Services unless the City authorizes such work in advance and in writing. The City Manager may authorize payment for such work up to a cumulative maximum of $10,000. Payment for additional work in excess of $10,000 requires prior City Council authorization. 2.0 Term This term of this Agreement shall commence as of the Effective Date and shall continue for a term of 3 years unless previously terminated as provided by this Agreement. 2of10 Error! Unknown document property name. 3.0 Consultant's Compensation City will pay Consultant in accordance with the price schedule C-4 attached as Exhibit B, but in no event will the City pay more than the total amount of $13,468 for the initial 12 month period Consultant provides services; and $5,988 for each subsequent 12 month period that Consultant provides services. Any additional work authorized by the City pursuant to Section 1.4 will be compensated in accordance with the fee schedule set forth in Exhibit C. 4.0 Method of Annual Payment 4.1. Within one month of the date Consultant provides video streaming of a council meeting ( "activation date "), City shall pay Consultant $13,468 for all services rendered during the 12 month period following the activation date. Thereafter, on or before the first anniversary of the activation date, City shall pay Consultant $5,988 for all services rendered for the 12 month period following the anniversary of the activation date. Thereafter, on or before the second anniversary of the activation date, City shall pay Consultant $5,988 for all services rendered for the 12 month period following the second anniversary of the activation date. City will not withhold any applicable federal or state payroll and other required taxes, or other authorized deductions from payments made to Consultant. 4.2. Upon 24 -hour notice from City, Consultant shall allow City or City's agents or representatives to inspect at Consultant's offices during reasonable business hours all records, invoices, time cards, cost control sheets and other records maintained by Consultant in connection with this Agreement. City's rights under this Section 4.2 shall survive for two years following the termination of this Agreement. 5.0 Termination 5.1. This Agreement may be terminated by City, without cause, or by Consultant based on reasonable cause, upon giving the other party written notice thereof not less than 30 days prior to the date of termination. 5.2. This Agreement may be terminated by City upon 10 days' notice to Consultant if Consultant fails to provide satisfactory evidence of renewal or replacement of comprehensive general liability insurance as required by this Agreement at least 20 days before the expiration date of the previous policy. 6.0 Software License Consultant hereby grants to City a non - exclusive, non - transferable, limited license to permit authorized users of City to access and use the service as set forth on that certain license dated August _, 2011. A true and correct copy of that license is attached hereto as Exhibit D. Consultant warrants that it has the full power and authority to grant the license to City and that the license to and 3of10 Error! Unknown document property name. use by the City of the software will in no way constitute an infringement or other violation of any copyright, trade secret, trademark, patent or other proprietary right of any third party. 7.0 Party Representatives 7.1. The City Manager is the City's representative for purposes of this Agreement. 7.2. Steve Schmenk is the Consultant's primary representative for purposes of this Agreement. 8.0 Notices 8.1. All notices permitted or required under this Agreement shall be deemed made when personally delivered or when mailed 48 hours after deposit in the United States Mail, first class postage prepaid and addressed to the party at the following addresses: To City: City of Seal Beach 211 -8th Street Seal Beach, California 90740 Attn: City Manager To Consultant: JCG Technologies 9941 East Mission Lane Scottsdale, Arizona 85258 Attn: Steve Schmenk, President 8.2. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service. 9.0 Independent Contractor 9.1. Consultant is an independent contractor and not an employee of the City. All services provided pursuant to this Agreement shall be performed by Consultant or under its supervision. Consultant will determine the means, methods, and details of performing the services. Any additional personnel performing services under this Agreement on behalf of Consultant shall also not be employees of City and shall at all times be under Consultant's exclusive direction and control. Consultant shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of services under this Agreement and as required by law. Consultant shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation insurance. 4 of 10 Error! Unknown document property name. 9.2. Consultant shall indemnify and hold harmless City and its elected officials, officers, employees, servants, designated volunteers, and agents serving as independent contractors in the role of City officials, from any and all liability, damages, claims, costs and expenses of any nature to the extent arising from Consultant's personnel practices. City shall have the right to offset against the amount of any fees due to Consultant under this Agreement any amount due to City from Consultant as a result of Consultant's failure to promptly pay to City any reimbursement or indemnification arising under this Section. 10.0 Subcontractors No portion of this Agreement shall be subcontracted without the prior written approval of the City. Consultant is fully responsible to City for the performance of any and all subcontractors. 11.0 Assignment Consultant shall not assign or transfer any interest in this Agreement whether by assignment or novation, without the prior written consent of City. Any purported assignment without such consent shall be void and without effect. 12.0 Insurance 12.1. Consultant shall not commence work under this Agreement until it has provided evidence satisfactory to the City that Consultant has secured all insurance required under this Section. Consultant shall furnish City with original certificates of insurance and endorsements effecting coverage required by this Agreement on forms satisfactory to the City. The certificates and endorsements for each insurance policy shall be signed by a person authorized by that insurer to bind coverage on its behalf, and shall be on forms provided by the City if requested. All certificates and endorsements shall be received and approved by the City before work commences. The City reserves the right to require complete, certified copies of all required insurance policies, at any time. 12.2. Consultant shall, at its expense, procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damages to property that may arise from or in connection with the performance of this Agreement. Insurance is to be placed with insurers with a current A.M. Best's rating no less than A:VIII, licensed to do business in California, and satisfactory to the City. Coverage shall be at least as broad as the latest version of the following: (1) General Liability: Insurance Services Office Commercial General Liability coverage (occurrence form CG 0001); (2) Automobile Liability: Insurance Services Office Business Auto Coverage form number CA 0001, code 1 (any auto); and, if required by the City, (3) Professional Liability. Consultant shall maintain limits no less than: (1) General Liability: $2,000,000 per occurrence for bodily injury, personal injury and property damage and if Commercial General Liability Insurance or other form with a general aggregate 5of10 Error! Unknown document property name. limit is used, either the general aggregate limit shall apply separately to this Agreement/location or the general aggregate limit shall be twice the required occurrence limit; (2) Automobile Liability: $1,000,000 per accident for bodily injury and property damage; and (3) Professional Liability: $1,000,000 per claim /aggregate. 12.3. The insurance policies shall contain the following provisions, or Consultant shall provide endorsements on forms supplied or approved by the City to state: (1) coverage shall not be suspended, voided, reduced or canceled except after 30 days prior written notice by certified mail, return receipt requested, has been given to the City; (2) any failure to comply with reporting or other provisions of the policies, including breaches of warranties, shall not affect coverage provided to the City, its directors, officials, officers, (3) coverage shall be primary insurance as respects the City, its directors, officials, officers, employees, agents and volunteers, or if excess, shall stand in an unbroken chain of coverage excess of the Consultant's scheduled underlying coverage and that any insurance or self- insurance maintained by the City, its directors, officials, officers, employees, agents and volunteers shall be excess of the Consultant's insurance and shall not be called upon to contribute with it; (4) for general liability insurance, that the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respect to the services or operations performed by or on behalf of the Consultant, including materials, parts or equipment furnished in connection with such work; and (5) for automobile liability, that the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respect to the ownership, operation, maintenance, use, loading or unloading of any auto owned, leased, hired or borrowed by the Consultant or for which the Consultant is responsible. 12.4. All insurance required by this Section shall contain standard separation of insureds provisions and shall not contain any special limitations on the scope of protection afforded to the City, its directors, officials, officers, employees, agents, and volunteers. 12.5. Any deductibles or self- insured retentions shall be declared to and approved by the City. Consultant guarantees that, at the option of the City, either: (1) the insurer shall reduce or eliminate such deductibles or self - insured retentions as respects the City, its directors, officials, officers, employees, agents, and volunteers; or (2) the Consultant shall procure a bond guaranteeing payment of losses and related investigation costs, claims and administrative and defense expenses. 13.0 Mutual Indemnification, Hold Harmless, and Duty to Defend 13.1 Consultant shall defend, indemnify, and hold the City, its officials, officers, employees, volunteers and agents serving as independent contractors in the role of city officials (collectively "Indemnitees" in this Section 13.1) free and harmless from any and all claims, demands, causes of action, costs, expenses, 6of10 Error! Unknown document property name. liability, loss, damage or injury, in law or equity, to property or persons, including wrongful death, in any manner arising out of or incident to any acts or omissions of Consultant, its employees, or its agents in connection with the performance of this Agreement, including without limitation the payment of all consequential damages and attorneys' fees and other related costs and expenses, except for such loss or damage arising from the sole negligence or willful misconduct of the City. With respect to any and all such aforesaid suits, actions, or other legal proceedings of every kind that may be brought or instituted against Indemnitees, Consultant shall defend Indemnitees, at Consultant's own cost, expense, and risk, and shall pay and satisfy any judgment, award, or decree that may be rendered against Indemnitees. Consultant shall reimburse City and its directors, officials, officers, employees, agents and /or volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. Consultant's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by Consultant, the City, its directors, officials, officers, employees, agents or volunteers. All duties of Consultant under this Section shall survive termination of this Agreement. 13.2 City shall defend, indemnify, and hold the Consultant, its officers, employees and agents (collectively "Indemnitees" in this section 13.2) free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity, to property or persons, including wrongful death, in any manner arising out of or incident to any acts or omissions of City, its employees, or its agents in connection with the performance of this Agreement, including without limitation the payment of all consequential damages and attorneys' fees and other related costs and expenses, except for such loss or damage arising from the sole negligence or willful misconduct of the Consultant. With respect to any and all such aforesaid suits, actions, or other legal proceedings of every kind that may be brought or instituted against Indemnitees, City shall defend Indemnitees, at City's own cost, expense, and risk, and shall pay and satisfy any judgment, award, or decree that may be rendered against Indemnitees. City shall reimburse Consultant for any and all legal expenses and costs incurred by Consultant in connection therewith or in enforcing the indemnity herein provided. City's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by Consultant, the City, its directors, officials, officers, employees, agents or volunteers. All duties of City under this Section shall survive termination of this Agreement. 14.0 Equal Opportunity Consultant affirmatively represents that it is an equal opportunity employer. Consultant shall not discriminate against any subcontractor, employee, or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex, sexual orientation, or age. Such non- discrimination includes, but is not limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff, or termination. Error! Unknown document property name. 7of10 15.0 Labor Certification By its signature hereunder, Consultant provisions of Section 3700 of the California employer to be insured against liability for undertake self- insurance in accordance with t agrees to comply with such provisions before the Services. 16.0 Entire Agreement certifies that it is aware of the Labor Code that require every Workers' Compensation or to he provisions of that Code, and commencing the performance of This Agreement contains the entire agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings, or agreements. This Agreement may only be modified by a writing signed by both parties. 17.0 Severability The invalidity in whole or in part of any provisions of this Agreement shall not void or affect the validity of the other provisions of this Agreement. 18.0 Governing Law This Agreement shall be governed by and construed in accordance with the laws of the State of California. 19.0 No Third Party Rights No third party shall be deemed to have any rights hereunder against either party as a result of this Agreement. 20.0 Waiver No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a party shall give the other party any contractual rights by custom, estoppel, or otherwise. 21.0 Prohibited Interests; Conflict of Interest 20.1. Consultant covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which may be affected by the Services, or which would conflict in any manner with the performance of the Services. Consultant further covenants that, in performance of this Agreement, no person having any such interest shall be employed by it. Furthermore, Consultant shall avoid the appearance of having any interest, which would conflict in any manner with the performance of the Services. Consultant shall not accept any employment or representation during the term of this Agreement which is or may 8of10 Errorl Unknown document property name. likely make Consultant "financially interested" (as provided in California Government Code § §1090 and 87100) in any decision made by City on any matter in connection with which Consultant has been retained. 20.2. Consultant further warrants and maintains that it has not employed or retained any person or entity, other than a bona fide employee working exclusively for Consultant, to solicit or obtain this Agreement. Nor has Consultant paid or agreed to pay any person or entity, other than a bona fide employee working exclusively for Consultant, any fee, commission, gift, percentage, or any other consideration contingent upon the execution of this Agreement. Upon any breach or violation of this warranty, City shall have the right, at its sole and absolute discretion, to terminate this Agreement without further liability, or to deduct from any sums payable to Consultant hereunder the full amount or value of any such fee, commission, percentage or gift. 20.3. Consultant warrants and maintains that it has no knowledge that any officer or employee of City has any interest, whether contractual, non - contractual, financial, proprietary, or otherwise, in this transaction or in the business of Consultant, and that if any such interest comes to the knowledge of Consultant at any time during the term of this Agreement, Consultant shall immediately make a complete, written disclosure of such interest to City, even if such interest would not be deemed a prohibited "conflict of interest" under applicable laws as described in this subsection. 22.0 Attorneys' Fees If either party commences an action against the other party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing party in such litigation shall be entitled to have and recover from the losing party all of its attorneys' fees and other costs incurred in connection therewith. 23.0 Exhibits All exhibits referenced in this Agreement are hereby incorporated into the Agreement as if set forth in full herein. In the event of any material discrepancy between the terms of any exhibit so incorporated and the terms of this Agreement, the terms of this Agreement shall control. 24.0 Corporate Authority The person executing this Agreement on behalf of Consultant warrants that he or she is duly authorized to execute this Agreement on behalf of said Party and that by his or her execution, the Consultant is formally bound to the provisions of this Agreement. 9of10 Error! Unknown document property name. Aug 03 11 10:46a Steve Schmenk 480 661 -7589 p.3 IN WITNESS WHEREOF, the Parties I ereto, through their respective authorized representatives have executed this Agreement as of the date and year first above written. CITY OF SEAL BEACH A Municipal Corporation BY: Jill R. Ingram, City Manager J�G Technologies c—� Steve Schmenk, President Attest 4" Linda Devine, City Clerk Approved as to Form ma Quinn M. Barrow, City Attorney 10 of 10 Error! Unknown document property name. 0 09(09 TECHNOLOGIES EXHIBIT "$" SCHEDULE C-4 - PROPONENT'S FINANCIAL PROPOSAL Indicate the Proponent's proposed fee, and the basis of calculation (use the spaces provided and/or attach additional pages, if necessary) as follows (as applicable): Pricing LEI _t SuiteOne Media Solution Managed Services Monthly Annual Item Price Price SuiteMew for On Demand Video /Audio Streaming $349 $4,188 SuiteCast for Live Video /Audio Streaming $150 $1,800 (1) Total Managed Services $499 $5,988** "Managed Services Fee includes all software, support, hosting, and future upgrades One Time Initial Cost Items Hardware Components Item Price Video Card $495 (2) Hardware Subtotal $495 Liberty Meeting Recorder Solution Item Price Liberty Meeting Recorder Solution Software Includes: Liberty Meeting Recorder Software — 2 Channel Version Annual JCG Support Services Package —Year 1 $2,995 Liberty Player Software No Cost 09(6 TECHNOLOGIES (3) Liberty Meeting Recorder Subtotal $2,995 Implementation Seebices Item Custom Design of Portal Price $1,995 On -site Training and Installation $1,995 (4) Implementation Subtotal $3,990 Price (1) Total One Time Initial Costs $7,480 Price (2) Total Price - (Includes First Year Managed Services and One time Initial Costs $13,468 Price (3) Total Price Second Year $5,988 Options SulteOne Mediae SuiteAgenda) Solution Managed Services Item Monthly Annual Price Price SuiteAgenda Agenda Mana ement $225 $2,700 (4) Annual Managed Services Subtotal $225 $2,700" Item Price • SuiteAgenda Implementation Services — One -time Cost $1,000 9 TECHNOLOGIES 2 Price (5) Total SuiteAgenda Price - (Includes First Year Managed Services and One time Initial Cost $3,700 Price (6) Total SuiteAgenda Price Second Year $2,700 Liberty Portable Recorder Kit Item Price Liberty Portable Recorder Kit Includes: 1 Audio Mixer 2 Boundary Microphones 1 USB Interface Device 1 Rolling Soft -side Travel Case 1 Power Strip (7) Optional Liberty Portable Recorder Kit $1,495 Sales tax may apply on certain hardware and software purchased depending on your organizations tax status and applicable tax laws. "Managed Services are billed on an annual basis. Managed Services will not increase more than 5% per year. The client can choose to lock in the Managed Services price by committing to a multiyear contract (3, 4, or 5 years). Price does not include shipping and handling charges. �111-- 9 9 Q TECHNOLOGIES Pricing: Proponents to also include the following: 1) a brief description of software modules available and associated start-up and yearly costs, All start up costs are detailed above. 2) hardware requirements that the City should be aware of, The only hardware requirements are detailed in the proposal and relate to the Liberty Meeting Recorder solution. 3) costs for monthly, yearly, start up, storage & ongoing maintenance support, and All costs are detailed in the above pricing. 4) prices for optional closed caption. We do not offer an option for closed captioning. Additional Expenses: The proposed Contract attached as Schedule "B" to the RFP provides that expenses are to be included within the fee, other than the expenses listed in the Contract as disbursements. Details of disbursements are to be shown in the chart above. Please indicate any expenses that would be payable in addition to the proposed fee and proposed disbursements set out above: No additional expenses are required Thank you for providing JCG Technologies, Inc this opportunity to submit our proposed solution. We trust our experience, reputation, and resources; combined with the features of the SuiteView webcasting solution, will prove to be the most cost effective and advantageous solution for the City of Seal Beach. Please do not hesitate to contact me if you have any question or require any additional information. We look forward to working with you and the City of Seal Beach. Sincerely, President 106 IECHN- MCG;ES 9941 East Mission Lane Scottsdale, Arizona 85258 Phone 480 -661 -5629 Fax 480 661 -7589 Mobile 602 418 -5307 ® EMail srschmenk technolo ies.com Web www.*catechnolo.ies.com Exhibit C Fee Schedule JCG Technologies, Inc June 14, 2011 Fee Schedule Programming Product Management $250 per hour $125 per hour Prices are valid through December 2011. EXHIBIT D LICENSE AGREEMENT WHEREAS, JCG Technologies ( "Consultant ") and the City of Seal Beach ( "City ") have entered into that certain agreement ( "Agreement ") dated August 8, 2011 for services relating to video streaming of meetings; and WHEREAS, that agreement references a separate license to the software provided under that agreement. NOW THEREFORE, the parties hereto agree as follows: 1. USE OF SUITEONE MEDIA SOFTWARE 1.1 Use Consultant shall provide the City with a revocable, non - transferable, non - sublicensable and non - exclusive license to use the SuiteOne Media software ( "Software "). 1.2 Warranty. Consultant warrants that it has or will acquire full title and ownership of the Software, and /or that it has or will have the full power and authority to grant the license to City at the time of delivery, and that the license to use of the Software will in no way constitute an infringement or other violation of any copyright, trade secret, trademark, patent or other proprietary right of any third party. 1.3 Restrictions on Use City represents and warrants that City and its Authorized Users will not (a) sell, lease, distribute, license or sublicense the technology or Services; (b) modify, change, alter, translate, create derivative works from, reverse engineer, disassemble or decompile the technology or Services in any way for any reason; (c) provide, disclose, divulge or make available to, or permit use of the technology or Services by, any third party; (d) copy or reproduce all or any part of the technology or Services (except as expressly provided for herein); (e) interfere, or attempt to interfere, with the technology or Services in any way; (f) introduce into or transmit through the technology or Services any virus, worm, trap door, back door, timer, clock, counter or other limiting routine, instruction or design; (g) remove, obscure or alter any copyright notice, trademarks, logos or other proprietary rights notices affixed to or contained within the technology or Services; or (h) engage in or allow any action involving the technology or Services that is inconsistent with the terms and conditions of this Agreement. 2. CONTENT PROVIDED TO CONSULTANT 2.1 Ownership of City's Content All data and databases owned by City prior to the term of this License Agreement and all data, including but not limited to all content generated by, on behalf of or at the request of City in connection with the use of the Software (collectively, "City's Content ") -1- S7296- 0200 \1380670v4.doc shall be and remain the sole property of City. Upon termination of this Agreement, Consultant shall, at the request of City, return or destroy all of City's Content in the possession of Consultant promptly following such request. Consultant shall not use City's Content without the express written consent of City. (a) Responsibility for Content The City shall have sole control and responsibility over the determination which data and information shall be included in the Content that is to be transmitted to SuiteOne. The City shall not provide to SuiteOne or allow to be provided to SuiteOne any Content that (a) infringes or violates third parties' Intellectual Property rights, rights of publicity or rights of privacy, (b) contains any defamatory material, or (c) violates any federal, state, local, or foreign laws, regulations, or statutes. 3. OWNERSHIP; INTELLECTUAL PROPERTY RIGHTS AND SECURITY 3.1 License Agreement is proprietary to Consultant and protected by intellectual property laws and international intellectual property treaties. City's access to, and use of, the Software is licensed and not sold. City is responsible for any applicable costs and taxes associated with City's use of the Software, or use of the Software through City's account. Neither this License nor the Agreement transfers to City any ownership or proprietary rights in the technology, and all right, title and interest in and to the technology will remain solely with SuiteOne. 3.2 Trademark Ownership and License (a) City Trademarks: City shall retain all right, title and interest in and to City's trademarks, including any goodwill associated therewith, subject to the limited license granted to Consultant herein. (b) Consultant Trademarks: Consultant shall retain all right, title and interest in and to the Consultant trademarks, including any goodwill associated therewith, subject to the limited license granted to the City herein. (c) Each party grants to the other a non - exclusive, non - transferable, limited license to use the other party's trademarks as is reasonably necessary to perform its obligations under this License Agreement, provided that any and all promotional materials containing the other party's trademarks requires prior written approval of such other party, which approval shall not be unreasonably withheld. For purposes of this Agreement, neither party is an agent of the other party, and neither party has any express or implied authority to act on behalf of, or make any representations whatsoever on behalf of, the other party. -2- -7296- 0200 \1380670v4.doc (d) Neither party shall use the other party's Trademarks in a manner that disparages the other party or its products or services, or portrays the other party or its products or services in a false, competitively adverse or poor light. Each party shall comply with the other party's requests as to the use of the other party's Trademarks and shall avoid any action that diminishes the value of such Trademarks. 4. TERM, FEES AND MISCELLANEOUS PROVISIONS 4.1 The term of this License Agreement and any fees associated with the rights conferred hereunder are established by the Agreement. 4.2 Software Upgrades Consultant provides the Software as a "Lifetime License," and all software upgrades are included as part of City's License to the Software and Managed Services program. This includes both the rights to use the upgraded software and any services required as part of the upgrade process. 4.3 Bandwidth and Storage Consultant will provide all of the bandwidth and storage necessary for the City to utilize its solution. The Consultant's program includes "Unlimited Bandwidth" for streaming the City's live and on- demand content over the Internet. 4.4 Archiving Consultant provides 12 months of archiving for all public meetings and 20 hours or three Giga bytes of storage for additional content. 5. DISCLAIMER OF WARRANTY 5.1 Except as expressly provided in this License Agreement, neither party makes any warranty in connection with the subject matter of this License Agreement and hereby disclaims any and all implied warranties, including, without limitation, all warranties regarding merchantability and fitness for a particular purpose. 5.2 THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS, AND CITY'S USE OF THE SERVICES IS AT ITS OWN RISK. CONSULTANT DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY AND ALL OTHER EXPRESS AND /OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AND MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. CONSULTANT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR -FREE. -3- S7296 -0200N I38067M.doc Aug 03 11 10:46a Steve Schmenk EXECUTED the 8th day of August 1--1 2011 CITY OF SEAL BEACH A Municipal Corporation BY: Jill R. Ingram, City Manager Attest: Linda Devine, City Clerk Approved as to Form BY: Quinn M. Barrow, City Attorney 480 661 -7589 p.5 JCGI Technologies BY: Steve Schmenk, President -4- S7296- 0200M 390670e4.doc C- 0 z O s 996 TECHNOLOGIES 9941 E. Mission Lane, Scottsdale, AZ 85258 Phone: 480 661 -5629 Fax: 480 661 -7589 www jcgtechnologies.com City of Seal Beach, CA REQUEST FOR PROPOSALS Video Streaming Meetings in Council Chambers VNSUITEONE M E D I A SuiteView Meeting Web Casting Solution Original C. 996 TECHNOLOGIES City of Seal Beach, CA REQUEST FOR PROPOSALS ® Video Streaming Meetings in Council Chambers t SUITEONE M E D 1 A SuiteView Meeting Web Casting Solution Submitted: June 8, 2011 Schedule C Schedule C -1 Schedule C -2 Schedule C -3 Schedule C -4 .® 996 TECHNOLOGIES 6 SCHEDULE C — FORM OF PROPOSAL RFP Project Title: Video Streaming for Meetings in Council Chambers Legal Name of Proponent: JCG Technologies. Inc Contact Person and Title: Steve Schmenk Business Address: 9941 E Mission Lane, Scottsdale, Arizona 85258 . Telephone: 480661-,%29 Fax: 480 661 -7589 E -Mail Address: srschmenk Cxfticatechnologies.com TO: CITY CLERK Office of the City Clerk City of Seal Beach 211 Eighth Street Seal Beach, CA 90740 1.0 ItWe, the undersigned duly authorized representative of the Proponent, having received and carefully reviewed all of the Proposal documents, including the RFP and any issued addenda posted on the City Website, and having full knowledge of the Site, and having fully informed ourselves as to the intent, difficulties, facilities and local conditions attendant to performing the Services, submit this Proposal in response to the RFP. 2.0 I/We confirm that the following appendices are attached to and form a part of this Proposal: Schedule C-1 — Statement of Departures; Schedule C-2 — Proponent's Experience, Reputation and Resources; Schedule C -3 — Proponent's Technical Proposal (Services); and Schedule C-4 — Proponent's Financial Proposal. 3.0 IMe confirm that this proposal is accurate and true to best of my /our knowledge. This Proposal is submitted this 08 day of June , 2011. I/We have the authority to bind the Proponent Steve Schmenk (Name of Proponent) (Signature of Authorized Signatory) Steve Schmenk. President Ask (Print Name and Position of Authorized Signatory) (Name of Proponent) (Signature of Authorized Signatory) (Print Name and Position of Authorized Signatory) P(C(00 TECHNOLOGIES ® SCHEDULE C -1- STATEMENT OF DEPARTURES 1. I/V1/e have reviewed the proposed Contract attached to the RFP as Schedule °B'. If requested by the City, lAve would be prepared to enter into that Contract, amended by the following departures (list, if any): Section Departure / Altemative No Amendments 2. The City of Seal Beach requires that the successful Proponent have the following in place before commencing the Services: a) Workers' Compensation coverage in good standing; b) Insurance coverage for the amounts required in the proposed Contract as a minimum, naming the City as additional insured; c) City of Seal Beach business license ® As of the date of this Proposal, we advise that we have the ability to meet all of the above requirements except as follows gist, if any): Section Departure / Alternative No Exceptions 3. I/V1/e offer the following alternates to improve the Services described in the RFP gist, if any): Section Departure / Altemative Section C-4 and attached specification sheet Optional SuiteOne Media SuiteAaenda aanenda automation solution is Proposed (as an option). • 99(6 TECHNOLOGIES 0 SCHEDULE C -2 - PROPONENT'S EXPERIENCE, REPUTATION AND RESOURCES Proponents should provide information on the following (use the spaces provided and/or attach additional pages, if necessary): (i) Location of branches, background, stability, structure of the Proponent; (II) Proponent's relevant experience and qualifications in delivering Services similar to those required by the RFP; (ili) Proponent's demonstrated ability to provide the Services; (iV) Proponent's equipment servicing resources, capability and capacity, as relevant; (V) Proponent's references (name and telephone number). The City's preference is to have a minimum of three references; and JCG Profile, Exile ence, and Resources Thank you for providing JCG Technologies, Inc with this opportunity to submit our SuiteOne Media SuiteView meeting webcasting solution in response to your Request for Proposal. JCG Technologies, Inc (JCG) provides cost effective software solutions to cities, counties and other governmental organizations that want to automate their legislative workflow and improve access to information; improving customer service while saving time and money. JCG solutions include Digital Audio and Video Recording, Agenda Automation, Public Records Request Management, Video /Audio Streaming Services, and Audio/Video Systems. JCG Technologies, Inc. is a non - public Arizona Chapter S Corporation. We take tremendous pride in serving our installed base of more than 400 customers with over 700 solutions installed. JCG has been a profitable concern from its inception and has enjoyed steady and consistent growth. We are a recognized market leader, providing quality software solutions for cities, counties, and federal accounts. JCG Technologies, Inc. has never had a contract terminated for default, convenience, non - performance, non - allocation of funds, or any other reason which termination occurred before completion of all obligations under the contract provisions. We continue to offer our clients price/performance leading software solutions. 0 9 9 Q TECHNOLOGIES El Company Profile Company Profile Summary Information: Company Name: JCG Technologies, Inc. Business Type: Arizona S- Corporation Organization Date: June 9, 2001 License Number. 07- 638589 -P EIN Number: 86- 1035107 Department of Defense Registered Contractor Company Address: 9941 East Mission Lane Scottsdale, Arizona 85258 -5634 Phone: (480) 661 -5629 Fax: (480) 661 -7589 E -mail: srschmenk@jcgtechnologies.com Dunn & Bradstreet Number: 034397443 Bank of Record: Merrill Lynch Business Account - Bank One President: Steven R Schmenk Contact for Contract: Steve Schmenk JCG Technologies, Inc. 9941 East Mission Lane ® Scottsdale, Arizona 85258 -5634 The name and form of our organization has not changed since it was first organized. Corporate Structure JCG Technologies, Inc is a non - public Chapter S Corporation. We are familiar with council and legislative operations, and equipment configurations, the historic and present day needs of city meetings, and the importance of providing an easy to use and implement, cost effective solution. Our familiarity enables JCG to best present a solution which meets and exceeds your requirements. JCG has been a profitable concern from its inception and has enjoyed steady and consistent growth. We are a recognized market leader in providing cost effective software solutions. Office Location The JCG Technologies, Inc main office location will be responsible for performance pursuant to the contract award. The office location is: a 9 Q TECHNOLOGIES Y 3 El Company Address: Phone: Fax: E -mail: Web Site: 9941 East Mission Lane Scottsdale, Arizona 85258 -5634 (480) 661 -5629 (480) 661 -7589 srschmenk@jcgtechnologies.com www.jcgtechnologies.com Account representation will be handled out of our San Diego, CA area location. JCG Technologies, Inc also has offices in the Dallas, Texas and Denver, Colorado areas. Bidder's Employee Relations to State No party named in JCG Technologies, Inc's proposal response is or was an employee of the State of California or the City of Seal Beach within the past twelve (12) months. No employee of any agency of the State of California or the City of Seal Beach is employed by JCG Technologies, Inc or is a subcontractor to JCG Technologies, Inc., as of the due date for proposal submission. Contract Performance JCG Technologies, Inc. has not had a contract terminated for convenience, non- performance, non - allocation of funds, or any other reason which termination occurred before completion of all obligations under the initial contract provisions during the past three (3) years. JCG has never had a contract terminated. Summary of Bidder's Corporate Experience Our solutions are installed in over 200 cities and counties throughout the western United States. No other provider comes close to matching JCG's experience designing, installing, and supporting software based legislative solutions. References Town of Sahuarita Vicky Miel, MMC, Town Clerk 520 - 822 -8801 vmiel@c7i.sahuarita.az.us a Q TECHNOLOGIES El Boulder County, CO Jerremie Smith, Boulder County Commissioners' Office 303 - 441 -4564 JSMITH @co.boulder.co.us Town of Windsor, CO Patti Garcia, Town Clerk (970) 674 -2404 pgarcia @windsorgov.com Summary of Bidder's Proposed Personnel /Management Approach JCG Technologies, Inc uses a team project approach to the management of its SuiteOne Media SuiteView web casting solution design and deployment. For each project a team consisting of a technical resource, project manager, and finance /accounting resource is assigned. For the City of Seal Beach Meeting Webcasting Project the following individuals will be assigned to the team: ® Project Manager: Steve Schmenk Steve Schmenk is President and founder of JCG Technologies Inc., an Arizona based corporation. Prior to starting JCG Technologies, Mr. Schmenk was the Vice President of Sales and Marketing for FTR, Ltd. FTR is an international company, based in Australia, that provides service -based solutions for capturing, managing and distributing the record of events for courtrooms, hearing rooms and their customers. Mr. Schmenk was responsible for the successful launch of the FTR Gold digital court audio recording product line. Prior to joining FTR in March 1999, Mr. Schmenk spent 20 years with CalComp, a Lockheed Martin Company. CalComp manufactured and marketed computer graphics products to worldwide technical and professional business markets. Mr. Schmenk held numerous positions of responsibility in sales, sales management, marketing, and product management. He consistently exceeded revenue, profit, and marketing objectives. He established a proven track record of building highly effective, professional sales and marketing teams, managing product programs, and establishing worldwide product sales channels. Mr. Schmenk held positions in corporate marketing as Director of Marketing Programs and Director of Worldwide Marketing Operations. He also managed the marketing operations of a product division. He has proven experience in all aspects of high technology product marketing. ® In 1988, Mr. Schmenk became Director of Product Management for a CalComp division in Scottsdale, Arizona. He directed divisional product strategy and product 9 9 n TECHNOLOGIES support. His responsibilities included management of the Technical Support and Product Management Groups, new product launches, long -term product planning and market analysis. Mr. Schmenk spearheaded the division's move into new markets, automated the Technical Support Group and introduced several new award winning product lines. He holds two U.S. patents. Mr. Schmenk is a 1978 graduate of the University of Michigan where he received his Bachelors of Business Administration degree. Mr. Schmenk received his Masters of Business Administration in 1981 from the University of Detroit. He was selected for and attended the Lockheed Leadership Institute. Mr. Schmenk will oversee all aspects of the acquisition, deployment, and support of the proposed SuiteOne Media SuiteView meeting webcasting solution proposed. He will be the primary corporate contact for the City of Seal Beach. Technical Manager: Peter Chave Peter Chave is the Customer Support Manager for JCG Technologies, Inc. Mr. Chave spent 8+ years in computer support and training. His areas of expertise include extensive knowledge of Microsoft Windows 2000, NT, Windows 95 and 98, Windows ME, Office XP, 2000 Professional, and Office 97, and Adobe Photoshop 5 +. Mr. Chave's certifications include: Certified Internet Webmaster (CIW), Associate (2001), Certified Novell Administrator (v4.11) and completion of all required courses for Novell Engineer (v4.11). Prior to working at JCG Technologies, Peter Chave held a number of positions focused on customer technical support, technical analysis, training, custom installations, software testing and engagement consulting with Perot Systems, FTR, Ltd and Pinacor/Microage. While at FTR, Ltd, Mr. Chave's duties included maintaining and updating the FTR website ( www.ftEgoid.com) using HTML and CFML, creating test plans for testing in -house proprietary software and third party software, providing on -going technical support for over 40 resellers and 200 end -users and installing and training users of the FTR Gold digital audio court recording system. Mr. Chave is an expert in the installation, support, and training of software based recording and legislative workflow software. He has direct experience installing hundreds of software based legislative solutions in council chambers throughout the western United Sates. Mr. Chave attended Pima Community College and has completed course work in Business Administration at the University of Arizona. Mr. Chave will be responsible for the deployment and support of the proposed SuiteOne Media SuiteView meeting webcasting solution and for the training of City personnel. 9 C Q TECHNOLOGIES 0 Finance /Accounting Manager: Mary Jo Schmenk Mary Jo Schmenk is Vice President of JCG Technologies, Inc. Mrs. Schmenk overseas all Finance, Accounting, Operations and Personnel activities for the company. Mrs. Schmenk has over 10 years of accounting, finance, and operations experience. Prior to joining JCG Technologies, Inc Mrs. Schmenk held various accounting positions at the Automobile Club of Michigan from 1976 to 1981 working in Accounts Receivable, Accounts Payable and Bank Account Reconciliation. Mrs. Schmenk has set up accounting systems for various organizations and businesses. In 1994, as Parish Administrator for St. Bemards' Catholic Church, she implemented the Parish's entire Accounting System. Mrs. Schmenk is a 1984 Graduate of Wright State University where she received her Bachelors of Business Administration, majoring in both Accounting and Finance. In addition to her Finance and Accounting responsibilities, as part of JCG Technologies' City of Seal Beach Team, Mrs. Schmenk will be responsible for ordering product, tracking invoices and deliveries and working with the City Procurement Office to make sure all items are ordered and received in a timely is manner to ensure customer satisfaction. All team members are JCG Technologies, Inc employees. This team has been responsible for hundreds of successful software solution deployments in cities and counties throughout the western United States. Proponents should provide the following information on the background and experience of all sub- contractors proposed to undertake a portion of the Services (use the spaces provided and/or attach additional pages, if necessary): YEARS OF DESCRIPTION OF SERVICES SUB -CONTRACTORS WORKING TELEPHONE NAME WITH NUMBER AND CONTRACTOR EMAIL No Subcontractors will be used 996 TECHNOLOGIES SCHEDULE C -3 - PROPONENT'S TECHNICAL PROPOSAL (SERVICES) Proponents should provide the following (use the spaces provided and /or attach additional pages, if necessary): (i) a narrative that illustrates an understanding of the City's requirements and Services; (ii) a description of the general approach and methodology that the Proponent would take in performing the Services including specifications and requirements; (Iii) a narrative that illustrates how the Proponent will complete the scope of Services, manage the Services, and accomplish required objectives within the City's schedule; and (iv) a description of the standards to be met by the Proponent in providing the Services. SuiteOne Wedie Solutions Introduction The SuiteOne Media webcasting platform provides a complete solution for public sector organizations to stream public meetings and events via the Internet. With the SuiteOne Media platform, governments deliver on the promise of transparency and accountability, and citizen's benefit from a participatory process. SuiteView is the foundation of the SuiteOne Media platform and is entirely web - based, thereby eliminating the infrastructure and expertise required for a scalable video /audio platform. The software offers a simple way to publish on- demand events, complete with bookmarks that link the video /audio to the associated agendas, minutes, and documents. SuiteCast is the live streaming add -on for the SuiteView platform. You decide whether to have an on- demand only video /audio library or both on- demand and live streaming. We Deliver More than AudioMdeo We deliver a simple, easy to use system As the Clerk, Recorder, or Meeting Administrator, you have more than enough duties and responsibilities each and every day. Becoming a webcasting expert shouldn't be one of them. Likewise, you shouldn't have to devote significant time or completely change your process to accommodate a webcasting solution. SuiteView will exceed staff and constituent expectations; work within your process, and save a significant amount of time. 0 9 9 Q TECHNOLOGIES We deliver the functionality you need Why pay for features you'll never use or features that overlap and complicate your current process? The SuiteView platform extends your current process and capabilities, rather than complicating it. We deliver the functionality that is essential, with an easy to use interface and publishing process. Our integration with Microsoft Word® and Liberty Meeting RecorderTm provides a complete solution for agendas, meeting management, and citizen access. We deliver affordability Every community, regardless of geographic location or population size, is dealing with declining revenues, falling property values, and local business closures. At the same time, the cost of technology has significantly decreased. Our philosophy is to pass our technology savings on to our customers with the most affordable pricing possible. Our budget - friendly pricing makes webcasting an option for government entities of all sizes. All communities can now actively engage citizens with a comprehensive webcasting solution. SuiteView for Liberty Overview The SuiteView for Liberty system is completely web -based and easily imports, publishes, and archives meetings and events content. The SuiteView publishing process is accomplished in the matter of minutes with our seamless integration to Microsoft WordT"A and Liberty Meeting RecorderTm. Designed for your process and Liberty Meeting RecorderTm Create agenda Manage the Publisli the Citizens view in Microsoft . iueeting in video in the the video and Word'" Liberty Meeting SuiteView documents Recorder'"" system online ..Z. a mum-MM/ Ell, 996 TECHNOLOGIES 0 The public portal is a feature of the SuiteView platform that provides citizens with immediate access to meeting and event content, agendas, and more. The public portal has an intuitive, easy to use interface to ensure citizens can easily search, browse, and view content. Citizens can even personalize the public portal with subscriptions using keywords. Custom Look and Feel The SuiteView Public Portal is a seamless extension of your website. Our designers will customize the SuiteView player and content pages to match your look and feel. Therefore, it's a consistent experience for your citizens, and integrated with your branding. Advanced Keyword Searching and Filtering SuiteView has the most advanced search capability utilizing a custom designed proprietary search algorithm. This ensures the desired content is presented to your citizens with a single search. The SuiteView keyword search even handles multi -word searching without having to know any complicated query language or syntax. Interactive Calendar for Upcoming and On- Demand Events Citizens can quickly view events in the public portal using a list or a calendar view. The interactive calendar will help citizens quickly find live webcasts that fit their schedule as well as find on- demand webcasts they can view at their convenience. Personalized Citizen Subscriptions Citizens can choose the specific content they want to view and use keywords for specific topics and areas of interest. SuiteView will automatically send citizens a personalized email notifying them of any matching content. In addition, the public portal is personalized for each citizen and automatically presents the citizen any matching subscription content. Intuitive Video Player with Bookmarks from Agendas and Meeting Documents MA The SuiteView video player is designed for the non - technical user and bookmarks created within the Liberty Meeting Recordeff" are automatically imported. Therefore, all 996 TECHNOLOGIES it video content is cross - linked with the associated agendas, meeting minutes, and supporting documents. (The Administration 17. ortal it The SuiteView Administration Portal contains all the tools for staff members to manage the publishing, archiving, and reporting process for all meetings and events. Video Upload and Bookmark Import for Liberty Meeting RecorderT" The SuiteView platform is seamlessly integrated to the Liberty Meeting RecorderTm. All meeting and event information is directly exported from Liberty Meeting RecorderT" right into SuiteView. All data, video, and bookmarks are capture and indexed. Integrated Microsoft WordT" Toolbar The SuiteView MicrosoftT" Toolbar provides an easy publishing process that is conducive with your current agenda and meeting process. From the toolbar, easily schedule new events, create new events, upload content, and more. Event Type Templates and Event Scheduler Easily create event templates for recurring meetings saving significant time and effort. SuiteView will automatically create the upcoming events using the configuration settings defined for that event type. SuiteView provides unlimited event types allowing for complete flexibility in scheduling and configuration. System Dashboard and Analytics SuiteView analytics provides useful, accessible, and easy -to -read information to assist clients in understanding the key metrics including: the number of views, number of minutes watched, most watched videos, top keyword searches, most popular subscription terms, and more. El 9 Q TECHNOLOGIES Advanced Keyword Searching and Filtering Yw 9 9 SuiteView has the most advanced search capability with a custom designed proprietary search algorithm for both citizens and staff. This ensures the desired content is presented the first time. Furthermore, the SuiteView advanced search has filters to define search criteria for more efficient and effective searches. Agendas, Meeting Minutes and Supporting Documents Manager SuiteView supports all document types, including Microsoft WordTM and Adobe PDFTM. All documents are easily uploaded in SuiteView and available instantly on the public portal. Internal Video Player with Stats SuiteCast is used to deliver meetings and events live over the Internet. The SuiteCast player runs side -by -side with the Liberty Meeting RecorderTm allowing you to easily manage the meeting and monitor the live stream with access to stats. Managed Services Overview Extensive Media Library and Bandwidth The SuiteView platform delivers the storage and bandwidth necessary for a comprehensive content library and high volume viewing of content. SuiteView include 200 hours of content storage for your meetings and events. In addition, customers receive up to 100,000 video streaming minutes a month. Future System Upgrades The SuiteOne Media is built on the latest technologies and we proactively monitor updates and releases to ensure our customers have the most stable, secure, and up-to- date platform. Our approach to product development is a collaborative vision with our clients. Clients may submit enhancement requests through our online Customer Community. All future upgrades are provided at no cost with the system. 9 9 Qo) TECHNOLOGIES .7 Customer Community and Support We provide an Online Support Center for our customers as an interactive tool to find information, view training videos, ask questions, and submit enhancement requests. Technical Overview Hardware Infrastructure All SuiteOne Media systems reside upon state of the art servers. Each server has redundant drives, redundant processors, and redundant power supplies. All routers, firewalls, web servers, application servers, and database servers are backed up with redundant stand -by servers ready to take over in real time. Data Centers All SuiteOne Media production equipment is located in multiple world -class network operations data centers. All data centers have been specifically been built to safeguard mission critical data and accommodate future growth and change. Data and content is systematically backed up, via secure channels, to a separate storage areas to minimize the impact of a catastrophic event. System Availability Each component of the SuiteOne Media architecture is completely redundant. We have a web farm with a number of Windows 2008 IIS and Media servers, utilizing a complex load balancing process. We have Microsoft SQL Servers that perform real time replication, allowing mirrored servers to take over in the event of an outage. Application Security Each customer's system is built upon its own completely independent data storage platform and application instance in the SuReOne Cloud. The system architecture is tiered so that the application only accesses the business layer objects, which only access their respective data access objects. The data access objects contain compiled security tokens specific to each customer. No direct access from the application to the database is possible, providing the highest level of application security. D Qa TECHNOLOGIES 9 Data Backups Full nightly backups are performed and stored on a separate content network. Full weekly backups are performed and moved separate storage areas via secure channels. Network Recommendations SuiteOne recommends customer can transmit continuous stream of 300kbps or more for optimal performance. JCG Liberty Meetings Recorder Solution The JCG Liberty Meeting Recorder software records meeting audio/video to the PC's hard drive. After a recording is complete, the file can be moved to the client's network, a CD, a DVD, or any other PC- compatible storage media. The JCG Liberty Digital Meeting Recorder software enables you to use a Microsofte Word® based document (i.e. your agenda or minutes template) to take notes in Microsoft® Word® during the meeting while digitally recording. Drop down lists are provided to record roll calls, motions, and votes. All notes are automatically tied to the audio /video. Following the meeting, you can review the audio/video with the click of a mouse and quickly and easily complete the Minutes. Once approved, the Minutes (with the associated digital audio/video) can be easily uploaded to the SuiteVew solution for posting to your web site. Installation and Training Unless specifically noted above, the Client will be responsible for providing: 1. All computers and laptops. Prior to the hardware and software installation all computers must be configured as per the product specifications. 2. All PC /LAN connections and cabling (if the audio/video is to be archived over the network). 3. All cabling for connecting the system to any of the Customer's external systems/devices (i.e. PA system for audio playback, other recording devices, audio mixer, Video source, etc). 4. PC speakers, power supply and cables for PC sound card based playback. 5. All cabling to the recording PC location, including any cable pulls. �1' a C Q Gb TECHNOLOGIES AdIk Our installation personnel will load software and install any JCG supplied hardware onto the client's computers that meet or exceed the specifications described in this proposal. Please advise us of the model and configuration of the computers so that we can verify suitability prior to delivery. Installation is quoted on a per day basis. The quoted price assumes ready access to the Client's facility. The Client may be responsible for additional installation charges if it does not make the facility available to complete the installation in the time frame quoted, does not provide equipment per the product specifications, and /or does not provide the items (if applicable) noted above. The Installation and Training price includes all travel expenses. Expedited installation and training (scheduled within three weeks) may be subject to additional charges. Operator training will be provided on the same day as the installation. For training to be most affective it is preferable to have a maximum of 5 persons per session. Computer Hardware & Software Minimum Requirements This document details the MINIMUM specifications required for the JCG supplied products. This information makes no allowance for other applications that may run on the computer at the same time. Adding memory and increasing the processor speed will signifi improve performance, especially if the computer will be running other applications. Liberty Meeting Recorder Software — Video Recorded in Council Room • Windows PC with Core 2 Duo E8600 3.36Ghz processor • 4GB ram or more • 1 PCI Express slot for video card • Microsoft® Windows XP Professional or later • Microsoft® Word® 2003 or later • Windows® compatible, full duplex stereo sound playback support • 1 GB Network Card if Mirroring to network drive • Available USB 2 Port Required for Optional Hardware: • USB port for compatible foot pedal to control audio playback Liberty Meeting Recorder Software - Audio Recorded with Laptop • Standard PC or Laptop with 2.0 GHz Processor • 1 GB Memory (RAM) • Microsoft® Windows® XP Professional or later 09(& TECHNOLOGIES • Windows® compatible, full duplex stereo sound playback support • USB Port 256- color, 800 x 600 video display • 50GB or more free hard drive capacity • Microsoft® Word® 2003 or later • JCG or High Criteria Approved Video encoder card (for video) Required for Optional Hardware: • USB port for compatible foot pedal to control audio playback Digital Player Software • A standard PC or laptop with the Windows 95 operating system or later, or Windows 98 2 nd Edition or later, if a USB connected foot pedal is used. • Windows® compatible, full duplex stereo sound playback support • 256 - color, 800 x 600 video display Required for Optional Hardware: • USB port for compatible foot pedal to control audio playback NOTE: As with any software, there are minimum hardware and software requirements, which need to be in place prior to installing and using JCG supplied software. While the attached list is minimum specification, it is important to be aware that using additional programs in combination may require a higher specification. JCG Support Services Package The Liberty Meeting Recorder Support Service Package is an annual (1 year) package. The JCG Support Services Package includes: • Free software updates and upgrades • Unlimited calls (operational and technical) from Sam to 5pm AZ MST, excluding JCG holidays and weekends. • Electronic logging of issues and questions (email & Web) 24 hours per day. • On -line access to all released Technical Support memos. • On -line access to product documentation. • Software fixes via electronic download; physical media is extra cost. All products must be registered with JCG to be eligible for support. El 9 C Qa TECHNOLOGIES R] Cr E. %f. SCHEDULE C-4 - PROPONENT'S FINANCIAL PROPOSAL Indicate the Proponents proposed fee, and the basis of calculation (use the spaces provided and/or attach additional pages, if necessary) as follows (as applicable): Pricing SuiteOne Media Solution Managed Services Monthly Annual Item Price Price SuiteView for On Demand Video /Audio Streaming $349 $4,188 SuiteCast for Live Video /Audio Streaming $150 $1,800 (1) Total Managed Services $499 $5,98a 'Managed Services Fee includes all software, support, hosting, and future upgrades One Time Initial Cost Items Hardware Components Item Price Video Card $495 (2) Hardware Subtotal $495 Libel fleeting Recorder Solution Item Liberty Meeting Recorder Solution Software Includes: Liberty Meeting Recorder Software — 2 Channel Version Annual JCG Support Services Package —Year 1 Price $2,995 0 Liberty Player Software No Cost 9 9 Q TECHNOLOGIES 21S] (3) Liberty Meeting Recorder Subtotal $2,995 Implementation Services Item Custom Design of Portal Price $1,995 On -site Training and Installation $1,995 (4) Implementation Subtotal $3,990 Price (1) Total One Time Initial Co sts $ 7 , 480 Price (2) Total Price - (Includes First Year Managed Services and One time Initial Costs $13,468 Price (3) Total Price Secon Year $5,988 Options SuiteOne Media SuiteAgenda Solution Managed Services Item Monthly Annual Price Price SuiteAgenda Agenda Management $225 $2,700 (4) Annual Managed Services Subtotal $225 $2,700** Item SuiteAgenda Implementation Services — One-time Cost Price $1,000 9 (C Qo) TECHNOLOGIES Price (5) Total SuiteAgenda Price - (Includes First Year Managed Services and One time Initial Cost $3,700 Price (6) Total SuiteAgenda Price Second Year $2,700 Liberty Portable Recorder Iii$ Item Price Liberty Portable Recorder Kit Includes: 1 Audio Mixer 2 Boundary Microphones 1 USB Interface Device 1 Rolling Soft -side Travel Case 1 Power Strip (7) Optional Liberty Portable Recorder Kit $1,495 Sales tax may apply on certain hardware and software purchased depending on your organizations tax status and applicable tax laws. "Managed Services are billed on an annual basis. Managed Services will not increase more than 5% per year. The client can choose to lock in the Managed Services price by committing to a multiyear contract (3, 4, or 5 years). Price does not include shipping and handling charges. L 996 TECHNOLOGIES Pncina: Proponents to also include the following: 1) a brief description of software modules available and associated start-up and yearly costs, All start up costs are detailed above. 2) hardware requirements that the City should be aware of, The only hardware requirements are detailed in the proposal and relate to the Liberty Meeting Recorder solution. 3) costs for monthly, yearly, start up, storage & ongoing maintenance support, and All costs are detailed in the above pricing. 4) prices for optional closed caption. We do not offer an option for closed captioning. Additional Expenses: The proposed Contract attached as Schedule "W to the RFP provides that expenses are to be included within the fee, other than the expenses listed in the Contract as disbursements. Details of disbursements are to be shown in the chart above. Please indicate any expenses that would be payable in addition to the proposed fee and proposed disbursements set out above: No additional expenses are required Thank you for providing JCG Technologies, Inc this opportunity to submit our proposed solution. We trust our experience, reputation, and resources; combined with the features of the SuiteView webcasting solution, will prove to be the most cost effective and advantageous solution for the City of Seal Beach. Please do not hesitate to contact me if you have any question or require any additional information. We look forward to working with you and the City of Seal Beach. Sincerely, President NO& 1ECHN010G;ES 9941 East Mission Lane Scottsdale, Arizona 85258 Phone 480 -661 -5629 Fax 480 661 -7589 Mobile 602 418 -5307 EMail srschmenk(&- icgtechnolo4ies.com Web www.icgtechnologies.com U U I "''�°� E O I� (1 E Main Number: noMe ia.co m 0 ii lJ � www.SuiteOneMedia.co M E D I r4 contact@suiteonemedia.com Video On- Demand and Live Streaming for Local Government About SuiteView SuiteOne Media's webcasting platform provides a complete solution for local governments to stream public meetings and events via the Internet. SuiteView is the foundation of the SuiteOne Media platform and is entirely web - based, eliminating the infrastructure and expertise required for a scalable video platform. The software offers a simple way to publish on- demand events, complete with bookmarks that link the video to the associated minutes and documents. SuiteCast is the live streaming add -on for the SuiteView platform. You decide whether to have an on- demand only video library or both on- demand and live streaming. W Deliver More Than Video We deliver a simple, easy to use system. ® We deliver the functionality you need. ® We deliver affordability. Designed for Your Process 1. Video and Audio is 2. Media Files in LMR 3. The files are optimized recorded are uploaded or and indexed for live in Liberty Meeting streamed to SuiteOne's and on -demand Recorder (LMR) Data Centers playback 0 SuiteView Features c Integrated Microsoft WordTM Toolbar c Advanced Keyword Searching and Filtering • Internal Video Player with Stats • Personalized Citizen Subscriptions )55 "' l i c Video Upload and Bookmark Import for Liberty Meeting Recorderlm n Event Type Templates and Event Scheduler n Custom Look and Feel o System Dashboard and Analytics 0 SuiteOne Media 2010 m Agendas, Meeting Minutes and Supporting Documents Manager m Interactive Calendar for Upcoming and On- Demand Events s Intuitive Video Player with Bookmarks from Minutes and Meeting Documents U I T O ( www.SuiteO � I1 E Main Number: noMe di 7.920 � �J neMea.com M E D I A contact @Suiteonemedia.com go 4) Video On-Demand and Live Streaming for Local Government Technical Overview Hardware Infrastructure All SuiteOne Media systems reside on state of the art servers. Each server has redundant drives, redundant processors, and redundant power supplies. All routers, firewalls, web servers, application servers, and database servers are backed up with redundant stand -by servers ready to take over in real time. Data Centers All SuiteOne Media production equipment is located in multiple world -class network operations data centers. All data centers are specifically built to safeguard mission critical data and accommodate future growth and change. Data and content is systematically backed up, via secure channels, to a separate storage areas to minimize the impact of a catastrophic event. System Availability 40 Each component of the SuiteOne Media architecture is completely redundant We have a web farm with a number of Windows 2008 IIS and Media servers, utilizing a complex load balancing process. We have Microsoft SQL Servers that perform real time replication, allowing mirrored servers to take over in the event of an outage. Application Security Each customer's system is built on its own completely independent data storage platform and application instance in the SuiteOne Cloud. The system architecture is tiered so that the application only accesses the business layer objects, which only access their respective data access objects. The data access objects contain compiled security tokens specific to each customer. No direct access from the application to the database is possible, providing the highest level of application security. Data Backups Full nightly backups are performed and stored on a separate content network. Full weekly backups are performed and moved to separate storage areas via secure channels. Network Recommendations SuiteOne recommends customer can transmit continuous stream of 300kbps or more for optimal performance. 0 0 SuileOne Media 2010 su ITEON E M E D I A 480 -661 -5629 www.jcgtochnologies.com inio@jcgtechnologies.com Simplifying Agenda Automation and Meeting Management About SuiteAgenda SuiteAgenda offers a new approach to Agenda and Meeting Management. No complicated software, no large up -front costs and endless training sessions. No more wondering whether the staff understands or can even use the system. Agenda Automation is not just about paperless copies, but improving the entire meeting process by saving time, reducing costs and making everyone's job easier. SuiteAgenda makes this happen with the most budget - friendly pricing available. y.eSYl.. me smve, coon �osaa., • i A New Approach to Agenda Management No Complicated Agenda Management Software raps :® All-in -One System luJ Simple to Use Complete Solution One system for Agenda and Meeting Management. You can even add digital recording, live video streaming and video on- demand for a total meeting solution. One Click Agendas SuiteAgenda makes it easy for staff to submit agenda items from a single page. Agendas and packets are generated with a single click. �, Integrated Process Best Pricing Single, Easy Process No Large Upfront Fees. No License Fees. SuiteAgenda handles the entire meeting Our pricing starts at hundreds of dollars a process from building the agenda to month based on population. All support and publishing all meeting content to your all future upgrades are included. website. SuiteAgenda is in the Cloud No Servers. No Licenses. No Problems. The SuiteAgenda Cloud puts everything in one place for immediate access. No servers, software licenses, or complicated setup for IT All you need is a standard web browser and all information is available real time. C3. Agenda Automation is not only possible, it's easy and affordable. 0 0 SuiteOne Media, Inc. 2010 -2011 jk SUITEONE www.jcgtechnologies.com M E D I A infoiVicgtechnologies.com Agenda Management Made Easy SunteAgenda Key Features Unlimited, Unlimited, Unlimited Unlimited meetings, unlimited agenda types, unlimited users, unlimited agenda templates and unlimited item reports. Microsoft Word Integration Meeting Management is easy and viable using the SuiteAgenda Word Toolbar. Versioning SuiteAgenda has field level versioning providing the ability to track changes, facilitating staff collaboration. Progress Bars At a glance quickly view the approval progress for all items on an agenda. Agenda Mapping Easily drop and drag items from one agenda to another. 4 YSUlTEONE, - e. ws Nome Seanln Agendas Events Mai/tia Took -- Agenda Fks New Agend Item � Edit layou Preview Agenda !tens Nib — item t ` Progress _ – sections can to order Rol C30 Roo can Communkations Announaenerts Recognize Pat West for 25 years 1 _ 2896 of servke Agenda Items 21 This Is the oroper name for 2011 -10 1006 Agenda Management System. consideration of Petition 17 -, in . SunnteAge nda Includes General ae Unlimited Users ce Role based Security d All Support Included V All Future Upgrades V Hosted in the Cloud V Analytics and Reporting Agenda Management W Unlimited Agenda Types V Unlimited Agenda Templates V Unlimited Item Reports V One Click Agendas V Easy Agenda Item Submission V Agenda Mapping V Automated Approvals V Track Changes V Unlimited Attachments d Fiscal Impact Tracking V Custom Fields Meeting Management d Unlimited Meetings V MS Word Minutes Builder V Roll Calls V Motions d Votes V Speaker Management V QuickNotes Audio and Video * Live Streaming * Video and Audio On- Demand * Digital Recording * Optional for an additional fee 0 SuiteOne Media, Inc. 2010 -2011 REQUEST FOR PROPOSALS Video Streaming Meetings in Council Chambers REQUEST FOR PROPOSALS I. INTRODUCTION The City of Seal Beach is soliciting written proposals from qualified firms for the acquisition, installation, training and support of a streaming video solution for meetings held in the Council Chambers. The City has determined that video streaming is necessary to meet the City's needs for improving government transparency and accessibility of legislative actions. The City will also continue to broadcast public meetings on SBTV3. The users of the system will include various stakeholders such as staff administering the program, and members of the public accessing the online audio and video. This request for proposal does not obligate the City of Seal Beach to purchase or contract for a video streaming solution and /or related services either now or in the future. 1.1 Purpose The purpose of this RFP is to select a service provider (or service providers) to perform the services ( "Services ") described in Schedule A. 1.2 Definitions - In this RFP the following definitions shall apply: "City" means the City of Seal Beach; "City Representative" has the meaning set out in section 2.4; "City Website" means www.sealbeachca.gov; "Closing Time" has the meaning set out in section 2.1; "Contract" means a formal written contract between the City and a Preferred Vendor to undertake the Services, the preferred form of which is attached as Schedule B; "Evaluation Team" means the team appointed by the City; "Preferred Proponent(s)" means the Proponent(s) selected by the Evaluation Team to enter into negotiations for a Contract; "Proponent" means an entity that submits a Proposal; "Proposal" means a proposal submitted in response to this RFP; "RFP" means this Request for Proposals; "Services" has the meaning set out in Schedule A; "Site" means the place or places where the Services are to be performed; and "Statement of Departures" means Schedule C -1 to the form of Proposal attached as Schedule C. 2. 2.1 INSTRUCTIONS TO PROPONENTS Closing Time and Address For Proposal Delivery Proposals must be received: by the office of: Linda Devine, City Clerk Office of the City Clerk at Address: City of Seal Beach 211 Eighth Street Seal Beach, CA 90740 on or before the following date and time (the "Closing Time "): Time: 5:00 p.m. Date: June 3, 2011 2.2 2.3 2.4 Submissions by fax or email will not be accepted. Number of Copies Proponents should submit the original plus 2 hard copies (3 in total) of their Proposals. The original Proposal should be unbound. Late Proposals Proposals received after the Closing Time will not be accepted or considered. Delays caused by any delivery, courier or mail service(s) will not be grounds for an extension of the Closing Time. Inquiries All inquiries related to this RFP should be directed in writing to the person named below (the "City Representative "). Information obtained from any person or source other than the City Representative may not be relied upon. Contact: Linda Devine, City Clerk Address: City of Seal Beach Office of the City Clerk 211 Eighth Street Seal Beach, CA 90740 Phone: 562 - 431 -2527 Fax: 562 - 493 -9857 Email: Idevine @sealbeachca.gov Inquiries should be made no later than 7 days before Closing Time. The City reserves the right not to respond to inquiries made within 7 days of the Closing Time. Inquiries and responses will be recorded and may be distributed to all Proponents at the discretion of the City. Proponents finding discrepancies or omissions in the Contract or RFP, or having doubts as to the meaning or intent of any provision, should immediately notify the City Representative. If the City determines that an amendment is required to this RFP, the City Representative will issue an addendum. No oral conversation will affect or modify the terms of this RFP or may be relied upon by any Proponent. 2.5 Examination of Contract Documents and Site Proponents will be deemed to have carefully examined the RFP, including all attached Schedules, the Contract and the Site (as applicable) prior to preparing and submitting a Proposal with respect to any and all facts which may influence a Proposal. 2.6 Opening of Proposals The City intends to open Proposals in private but reserves the right to open Proposals in public at its sole discretion. 2.7 Status Inquiries All inquiries related to the status of this RFP, including whether or not a Contract has been awarded, should be directed to the City Representative. 3. PROPOSAL SUBMISSION FORM AND CONTENTS 3.1 Package Proposals should be in a sealed package, marked on the outside with the Proponent's name and title of the Project. 3.2 Form of Proposal Proponents should complete the form of Proposal attached as Schedule C, including Schedules C -1 to C -4. 3.3 Signature The legal name of the person or firm submitting the Proposal should be inserted in Schedule C. The Proposal should be signed by a person authorized to sign on behalf of the Proponent. 4. EVALUATION AND SELECTION 4.1 Evaluation Team The evaluation of Proposals will be undertaken on behalf of the City by the Evaluation Team. The Evaluation Team may consult with others including City staff members, third party consultants and references, as the Evaluation Team may in its discretion decide is required. The Evaluation Team will give a written recommendation for the selection of a Preferred Proponent or Preferred Proponents to the City. 4.2 Evaluation Criteria The Evaluation Team will compare and evaluate all Proposals to determine the Proponent's strength and ability to provide the Services in order to determine the Proposal which is most advantageous to the City, using the following criteria: (a) Experience, Reputation and Resources The Evaluation Team will consider the Proponent's responses to items (i) to (v) in C -2 of Schedule C. (b) Technical The Evaluation Team will consider the Proponent's responses to items (i) to (vii) in C -3 of Schedule C. (c) Financial The Evaluation Team will consider the Proponent's response to C -4 of Schedule C. (d) Statement of Departures The Evaluation Team will consider the Proponent's response to C -1 of Schedule C. The Evaluation Team will not be limited to the criteria referred to above, and the Evaluation Team may consider other criteria that the team identifies as relevant during the evaluation process. The Evaluation Team may apply the evaluation criteria on a comparative basis, evaluating the Proposals by comparing one Proponent's Proposal to another Proponent's Proposal. All criteria considered will be applied evenly and fairly to all Proposals. 4.3 Litigation In addition to any other provision of this RFP, the City may, in its absolute discretion, reject a Proposal if the Proponent, or any officer or director of the Proponent submitting the Proposal, is or has been engaged directly or indirectly in a legal action against the City, its elected or appointed officers, representatives or employees in relation to any matter. In determining whether or not to reject a Proposal under this section, the City will consider whether the litigation is likely to affect the Proponent's ability to work with the City, its consultants and representatives and whether the City's experience with the Proponent indicates that there is a risk the City will incur increased staff and legal costs in the administration of the Contract if it is awarded to the Proponent. 4.4 Interviews The Evaluation Team may, at its discretion, invite some or all of the Proponents to appear before the Evaluation Team to provide clarifications of their Proposals. In such event, the Evaluation Team will be entitled to consider the answers received in evaluating Proposals. 4.5 Negotiation of Contract and Award If the City selects a Preferred Proponent, then it may: (a) enter into a Contract with the Preferred Proponent(s); or (b) enter into discussions with the Preferred Proponent(s) to clarify any outstanding issues and attempt to finalize the terms of the Contract(s), including financial terms. If discussions are successful, the City and the Preferred Proponent(s) will finalize the Contract(s); or (c) if at any time the City reasonably forms the opinion that a mutually acceptable agreement is not likely to be reached within a reasonable time, give the Preferred Proponent(s) written notice to terminate discussions, in which event the City may then either open discussions with another Proponent or terminate this RFP and retain or obtain the Services in some other manner. 5. GENERAL CONDITIONS 5.1 No City Obligation This RFP is not a tender and does not commit the City in any way to select a Preferred Proponent, or to proceed to negotiations for a Contract, or to award any Contract, and the City reserves the complete right to at any time reject all Proposals, and to terminate this RFP process. 5.2 Proponent's Expenses Proponents are solely responsible for their own expenses in preparing, and submitting Proposals, and for any meetings, negotiations or discussions with the City or its representatives and consultants, relating to or arising from this RFP. The City and its representatives, agents, consultants and advisors will not be liable to any Proponent for any claims, whether for costs, expenses, losses or damages, or loss of anticipated profits, or for any other matter whatsoever, incurred by the Proponent in preparing and submitting a Proposal, or participating in negotiations for a Contract, or other activity related to or arising out of this RFP. 5.3 No Contract By submitting a Proposal and participating in the process as outlined in this RFP, Proponents expressly agree that no contract of any kind is formed under, or arises from, this RFP, prior to the signing of a formal written Contract. 5.4 Conflict of Interest A Proponent shall disclose in its Proposal any actual or potential conflicts of interest and existing business relationships it may have with the City, its elected or appointed officials or employees. The City may rely on such disclosure. 5.5 Solicitation of Council Members and City Staff Proponents and their agents will not contact any member of the City Council or City staff with respect to this RFP, other than the City Representative named in section 2.6, at any time prior to the award of a contract or the cancellation of this RFP. 5.6 Confidentiality All submissions become the property of the City and will not be returned to the Proponent. All submissions will be held in confidence by the City unless otherwise required by law. Proponents should be aware the City is a "public body" defined by and subject to the Public Records Act of the State of California. 6. SYSTEM ENVIRONMENT 6.1 Server Infrastructure The Server Infrastructure consists of a mix of x86 /64bit- architecture servers running Microsoft Windows Server 2003/2008 operating systems in a VMware ESX 4.1 virtual server and SAN -based storage environment. Most applications utilize the Microsoft SQL Server DBMS. Backups are performed with Symantec Backup Exec for Windows using the D2D2T method. 6.2 Network Infrastructure Fully port- switched 1 Gbit/second backbone 100 Mbit/second to desktops VLAN segmentation o Internet connection via 6Mbps down and 1 Mbps up speeds 6.3 Typical Desktop Computer Intel Core 2 Duo CPU 2.8 GHz. 2GBRAM 40 GB HD CD /DVD -ROM o Microsoft Windows XP Professional Version 2002 Service Pack 3 Microsoft Office Professional 2003 • Microsoft Internet Explorer 8 a AVG Managed Anti -virus Typical Printer: HP LaserJet 4000 Series / Ricoh SPC 420DN 6.4 Web Server O City main website hosted off site ® 2 x Windows Server 2008 64bit web server's onsite for applications web access. Applications are CLASS and Laserfiche 8. • Additional Web Servers can be added to our VMware environment and are scalable to desired performance SCHEDULE A — SERVICES The City of Seal Beach seeks a consultant to design, implement and maintain a complete comprehensive, scalable, flexible and operational solution for the video streaming of meetings held in the Council Chambers. The City requires a vendor hosted solution that includes the following features: A system that is compatible with the cameras currently operating in the Council Chambers; 2. Managed services continually monitoring, notifying, and resolving any malfunction that appears on all software and hardware included in the system on a 24/7 basis; 3. Allows live broadcasting and on- demand playback of meetings either through a URL or similar link; 4. Retains recorded digital files for long -term record keeping with archived videos; 5. Links meeting documents such as minutes, reports, agenda items, etc. to audio and video files with the ability to perform keyword search; 6. Organizes multimedia content into easily accessible and sortable segments — e.g. tagging of different topics, etc; 7. A program that can time stamp the video or audio records so that a user can go from meeting minutes to video or from video to minutes; 8. Allows real time and archived indexing of agenda items, live and archived rewind; 9. Allows for closed captioning (optional); 10. Prefer unlimited bandwidth to serve unlimited number of viewers without impacting quality of video; 11. Recommendations on the need for a dedicated line to transmit from City Hall to hosted provider; 12. Supplies in -house training; 13. Provides ongoing support; 14. The capability for future expansion; and 15. 24/7 data availability and management. Schedule B — CONTRACT SAMPLE PROFESSIONAL SERVICES AGREEMENT Between City of Seal Beach 211 Eighth Street Seal Beach, CA 90740 [Consultant's Name] [Consultant's Address] [Consultant's Phone Number] This Professional Service Agreement ( "the Agreement ") is made as of 2011 (the "Effective Date "), by and between ( "Consultant "), a , and the City of Seal Beach ( "City "), a California charter city, (collectively, "the Parties "). RECITALS A. City desires certain professional services. B. Consultant represents that it is qualified and able to provide City with such services. NOW THEREFORE, in consideration of the Parties' performance of the promises, covenants, and conditions stated herein, the Parties hereto agree as follows. AGREEMENT 1.0 Scope of Services 1.1 Consultant shall provide those services ( "Services ") set forth in the attached Exhibit A, which is hereby incorporated by this reference. To the extent that there is any conflict between Exhibit A and this Agreement, this Agreement shall control. 1.2 Consultant shall perform all Services under this Agreement in accordance with the standard of care generally exercised by like professionals under similar circumstances and in a manner reasonably satisfactory to City. 1.3 In performing this Agreement, Consultant shall comply with all applicable provisions of federal, state, and local law. 1.4 Consultant will not be compensated for any work performed not specified in the Scope of Services unless the City authorizes such work in advance and in writing. The City Manager may authorize payment for such work up to a cumulative maximum of $10,000. Payment for additional work in excess of $10,000 requires prior City Council authorization. 2.0 Term 2.1 This term of this Agreement shall commence as of the Effective Date and shall continue for a term of years unless previously terminated as provided by this Agreement. 3.0 Consultant's Compensation 3.1 City will pay Consultant in accordance with the hourly rates shown on the fee schedule set forth in Exhibit _ for Services but in no event will the City pay more than $ . Any additional work authorized by the City pursuant to Section 1.4 will be compensated in accordance with the fee schedule set forth in Exhibit 4.0 Method of Payment 4.1 Consultant shall submit to City monthly invoices for all services rendered pursuant to this Agreement. Such invoices shall be submitted within 15 days of the end of the month during which the services were rendered and shall describe in detail the services rendered during the period, the days worked, number of hours worked, the hourly rates charged, and the services performed for each day in the period. City will pay Consultant within 30 days of receiving Consultant's invoice. City will not withhold any applicable federal or state payroll and other required taxes, or other authorized deductions from payments made to Consultant. 4.2 Upon 24 -hour notice from City, Consultant shall allow City or City's agents or representatives to inspect at Consultant's offices during reasonable business hours all records, invoices, time cards, cost control sheets and other records maintained by Consultant in connection with this Agreement. City's rights under this Section 4.2 shall survive for two years following the termination of this Agreement. 5.0 Termination 5.1 This Agreement may be terminated by City, without cause, or by Consultant based on reasonable cause, upon giving the other party written notice thereof not less than 30 days prior to the date of termination. 5.2 This Agreement may be terminated by City upon 10 days' notice to Consultant if Consultant fails to provide satisfactory evidence of renewal or replacement of comprehensive general liability insurance as required by this Agreement at least 20 days before the expiration date of the previous policy. 6.0 Party Representatives 6.1 The City Manager is the City's representative for purposes of this Agreement. 6.2 is the Consultant's primary representative for purposes of this Agreement. 7.0 Notices 7.1 All notices permitted or required under this Agreement shall be deemed made when personally delivered or when mailed 48 hours after deposit in the United States Mail, first class postage prepaid and addressed to the party at the following addresses: To City: City of Seal Beach 211 Eighth Street Seal Beach, California 90740 Attn: City Manager To Consultant: Attn: 7.2 Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service. 8.0 Independent Contractor 8.1 Consultant is an independent contractor and not an employee of the City. All services provided pursuant to this Agreement shall be performed by Consultant or under its supervision. Consultant will determine the means, methods, and details of performing the services. Any additional personnel performing services under this Agreement on behalf of Consultant shall also not be employees of City and shall at all time be under Consultant's exclusive direction and control. Consultant shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of services under this Agreement and as required by law. Consultant shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation insurance. 8.2 Consultant shall indemnify and hold harmless City and its elected officials, officers, employees, servants, designated volunteers, and agents serving as independent contractors in the role of City officials, from any and all liability, damages, claims, costs and expenses of any nature to the extent arising from Consultant's personnel practices. City shall have the right to offset against the amount of any fees due to Consultant under this Agreement any amount due to City from Consultant as a result of Consultant's failure to promptly pay to City any reimbursement or indemnification arising under this Section. 9.0 Subcontractors 9.1 No portion of this Agreement shall be subcontracted without the prior written approval of the City. Consultant is fully responsible to City for the performance of any and all subcontractors. 10.0 Assignment 10.1 Consultant shall not assign or transfer any interest in this Agreement whether by assignment or novation, without the prior written consent of City. Any purported assignment without such consent shall be void and without effect. 11.0 Insurance 11.1 Consultant shall not commence work under this Agreement until it has provided evidence satisfactory to the City that Consultant has secured all insurance required under this Section. Consultant shall furnish City with original certificates of insurance and endorsements effecting coverage required by this Agreement on forms satisfactory to the City. The certificates and endorsements for each insurance policy shall be signed by a person authorized by that insurer to bind coverage on its behalf, and shall be on forms provided by the City if requested. All certificates and endorsements shall be received and approved by the City before work commences. The City reserves the right to require complete, certified copies of all required insurance policies, at any time. 11.2 Consultant shall, at its expense, procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damages to property that may arise from or in connection with the performance of this Agreement. Insurance is to be placed with insurers with a current A.M. Best's rating no less than A:VIII, licensed to do business in California, and satisfactory to the City. Coverage shall be at least as broad as the latest version of the following: (1) General Liability: Insurance Services Office Commercial General Liability coverage (occurrence form CG 0001); (2) Automobile Liability: Insurance Services Office Business Auto Coverage form number CA 0001, code 1 (any auto); and, if required by the City, (3) Professional Liability. Consultant shall maintain limits no less than: (1) General Liability: $2,000,000 per occurrence for bodily injury, personal injury and property damage and if Commercial General Liability Insurance or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to this Agreement/location or the general aggregate limit shall be twice the required occurrence limit; (2) Automobile Liability: $1,000,000 per accident for bodily injury and property damage; and (3) Professional Liability: $1,000,000 per claim /aggregate. 11.3 The insurance policies shall contain the following provisions, or Consultant shall provide endorsements on forms supplied or approved by the City to state: (1) coverage shall not be suspended, voided, reduced or cancelled except after 30 days prior written notice by certified mail, return receipt requested, has been given to the City; (2) any failure to comply with reporting or other provisions of the policies, including breaches of warranties, shall not affect coverage provided to the City, its directors, officials, officers, (3) coverage shall be primary insurance as respects the City, its directors, officials, officers, employees, agents and volunteers, or if excess, shall stand in an unbroken chain of coverage excess of the Consultant's scheduled underlying coverage and that any insurance or self- insurance maintained by the City, its directors, officials, officers, employees, agents and volunteers shall be excess of the Consultant's insurance and shall not be called upon to contribute with it; (4) for general liability insurance, that the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respect to the services or operations performed by or on behalf of the Consultant, including materials, parts or equipment furnished in connection with such work; and (5) for automobile liability, that the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respect to the ownership, operation, maintenance, use, loading or unloading of any auto owned, leased, hired or borrowed by the Consultant or for which the Consultant is responsible. 11.4 All insurance required by this Section shall contain standard separation of insureds provisions and shall not contain any special limitations on the scope of protection afforded to the City, its directors, officials, officers, employees, agents, and volunteers. 11.5 Any deductibles or self- insured retentions shall be declared to and approved by the City. Consultant guarantees that, at the option of the City, either: (1) the insurer shall reduce or eliminate such deductibles or self- insured retentions as respects the City, its directors, officials, officers, employees, agents, and volunteers; or (2) the Consultant shall procure a bond guaranteeing payment of losses and related investigation costs, claims and administrative and defense expenses. 12.0 Indemnification, Hold Harmless, and Duty to Defend 12.1 Consultant shall defend, indemnify, and hold the City, its officials, officers, employees, volunteers and agents serving as independent contractors in the role of city officials (collectively "Indemnitees ") free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity, to property or persons, including wrongful death, in any manner arising out of or incident to any acts or omissions of Consultant, its employees, or its agents in connection with the performance of this Agreement, including without limitation the payment of all consequential damages and attorneys' fees and other related costs and expenses, except for such loss or damage arising from the sole negligence or willful misconduct of the City. With respect to any and all such aforesaid suits, actions, or other legal proceedings of every kind that may be brought or instituted against Indemnitees, Consultant shall defend Indemnitees, at Consultant's own cost, expense, and risk, and shall pay and satisfy any judgment, award, or decree that may be rendered against Indemnitees. Consultant shall reimburse City and its directors, officials, officers, employees, agents and /or volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. Consultant's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by Consultant, the City, its directors, officials, officers, employees, agents or volunteers. All duties of Consultant under this Section shall survive termination of this Agreement. 13.0 Equal Opportunity 13.1 Consultant affirmatively represents that it is an equal opportunity employer. Consultant shall not discriminate against any subcontractor, employee, or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex, sexual orientation, or age. Such non- discrimination includes, but is not limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff, or termination. 14.0 Labor Certification 14.1 By its signature hereunder, Consultant certifies that it is aware of the provisions of Section 3700 of the California Labor Code that require every employer to be insured against liability for Workers' Compensation or to undertake self- insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services. 15.0 Entire Agreement 15.1 This Agreement contains the entire agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings, or agreements. This Agreement may only be modified by a writing signed by both parties. 16.0 Severability 16.1 The invalidity in whole or in part of any provisions of this Agreement shall not void or affect the validity of the other provisions of this Agreement. 17.0 Governing Law 17.1 This Agreement shall be governed by and construed in accordance with the laws of the State of California. 18.0 No Third Party Rights 18.1 No third party shall be deemed to have any rights hereunder against either party as a result of this Agreement. 19.0 Waiver 19.1 No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a party shall give the other party any contractual rights by custom, estoppel, or otherwise. 20.0 Prohibited Interests; Conflict of Interest 20.1. Consultant covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which may be affected by the Services, or which would conflict in any manner with the performance of the Services. Consultant further covenants that, in performance of this Agreement, no person having any such interest shall be employed by it. Furthermore, Consultant shall avoid the appearance of having any interest, which would conflict in any manner with the performance of the Services. Consultant shall not accept any employment or representation during the term of this Agreement which is or may likely make Consultant "financially interested" (as provided in California Government Code § §1090 and 87100) in any decision made by City on any matter in connection with which Consultant has been retained. 20.2. Consultant further warrants and maintains that it has not employed or retained any person or entity, other than a bona fide employee working exclusively for Consultant, to solicit or obtain this Agreement. Nor has Consultant paid or agreed to pay any person or entity, other than a bona fide employee working exclusively for Consultant, any fee, commission, gift, percentage, or any other consideration contingent upon the execution of this Agreement. Upon any breach or violation of this warranty, City shall have the right, at its sole and absolute discretion, to terminate this Agreement without further liability, or to deduct from any sums payable to Consultant hereunder the full amount or value of any such fee, commission, percentage or gift. 20.3. Consultant warrants and maintains that it has no knowledge that any officer or employee of City has any interest, whether contractual, non - contractual, financial, proprietary, or otherwise, in this transaction or in the business of Consultant, and that if any such interest comes to the knowledge of Consultant at any time during the term of this Agreement, Consultant shall immediately make a complete, written disclosure of such interest to City, even if such interest would not be deemed a prohibited "conflict of interest" under applicable laws as described in this subsection. 21.0 Attorneys' Fees 21.1 If either party commences an action against the other party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing party in such litigation shall be entitled to have and recover from the losing party all of its attorneys' fees and other costs incurred in connection therewith. 22.0 Exhibits 22.1 All exhibits referenced in this Agreement are hereby incorporated into the Agreement as if set forth in full herein. In the event of any material discrepancy between the terms of any exhibit so incorporated and the terms of this Agreement, the terms of this Agreement shall control. 23.0 Corporate Authority 23.1 The person executing this Agreement on behalf of Consultant warrants that he or she is duly authorized to execute this Agreement on behalf of said Party and that by his or her execution, the Consultant is formally bound to the provisions of this Agreement. IN WITNESS WHEREOF, the Parties hereto, through their respective authorized representatives have executed this Agreement as of the date and year first above written. CITY OF SEAL BEACH CONSULTANT Jill R. Ingram, City Manager Attest: IN By: Name: Its: By: Linda Devine, City Clerk Approved as to Form: Name: Its: Quinn Barrow, City Attorney SCHEDULE C - FORM OF PROPOSAL RFP Project Title: Video Streaming for Meetings in Council Chambers Legal Name of Proponent: Contact Person and Business Address: Telephone: E -Mail Address: TO: CITY CLERK Office of the City Clerk City of Seal Beach 211 Eighth Street Seal Beach, CA 90740 1.0 I/We, the undersigned duly authorized representative of the Proponent, having received and carefully reviewed all of the Proposal documents, including the RFP and any issued addenda posted on the City Website, and having full knowledge of the Site, and having fully informed ourselves as to the intent, difficulties, facilities and local conditions attendant to performing the Services, submit this Proposal in response to the RFP. 2.0 [/We confirm that the following appendices are attached to and form a part of this Proposal: Schedule C -1 — Statement of Departures; Schedule C -2 — Proponent's Experience, Reputation and Resources; Schedule C -3 — Proponent's Technical Proposal (Services); and Schedule C-4 — Proponent's Financial Proposal. 3.0 I/We confirm that this proposal is accurate and true to best of my /our knowledge. This Proposal is submitted this day of ' 2011. I/We have the authority to bind the Proponent. (Name of Proponent) (Name of Proponent) (Signature of Authorized Signatory) (Signature of Authorized Signatory) (Print Name and Position of Authorized Signatory) (Print Name and Position of Authorized Signatory) SCHEDULE C -1 - STATEMENT OF DEPARTURES 1. INVe have reviewed the proposed Contract attached to the RFP as Schedule "B ". If requested by the City, I/we would be prepared to enter into that Contract, amended by the following departures (list, if any): Section Departure / Alternative 2. The City of Seal Beach requires that the successful Proponent have the following in place before commencing the Services: a) Workers' Compensation coverage in good standing; b) Insurance coverage for the amounts required in the proposed Contract as a minimum, naming the City as additional insured; C) City of Seal Beach business license As of the date of this Proposal, we advise that we have the ability to meet all of the above requirements except as follows (list, if any): Section Departure / Alternative 3. Me offer the following alternates to improve the Services described in the RFP (list, if any): Section Departure / Alternative SCHEDULE C -2 - PROPONENT'S EXPERIENCE, REPUTATION AND RESOURCES Proponents should provide information on the following (use the spaces provided and /or attach additional pages, if necessary): (i) Location of branches, background, stability, structure of the Proponent; (ii) Proponent's relevant experience and qualifications in delivering Services similar to those required by the RFP; (iii) Proponent's demonstrated ability to provide the Services; (iv) Proponent's equipment servicing resources, capability and capacity, as relevant; (v) Proponent's references (name and telephone number). The City's preference is to have a minimum of three references; and Proponents should provide information on the background and experience of all key personnel proposed to undertake the Services (use the spaces provided and /or attach additional pages, if necessary): Key Personnel Name: Experience: Dates: Project Name: Responsibility: Dates: Project Name: Responsibility: Dates: Project Name: Responsibility: Proponents should provide the following information on the background and experience of all sub- contractors proposed to undertake a portion of the Services (use the spaces provided and /or attach additional pages, if necessary): YEARS OF DESCRIPTION OF SERVICES SUB - CONTRACTORS WORKING TELEPHONE NAME WITH NUMBER AND CONTRACTOR EMAIL SCHEDULE C -3 - PROPONENT'S TECHNICAL PROPOSAL (SERVICES) Proponents should provide the following (use the spaces provided and /or attach additional pages, if necessary): (i) a narrative that illustrates an understanding of the City's requirements and Services; (ii) a description of the general approach and methodology that the Proponent would take in performing the Services including specifications and requirements; (iii) a narrative that illustrates how the Proponent will complete the scope of Services, manage the Services, and accomplish required objectives within the City's schedule; and (iv) a description of the standards to be met by the Proponent in providing the Services. SCHEDULE C -4 - PROPONENT'S FINANCIAL PROPOSAL Indicate the Proponent's proposed fee, and the basis of calculation (use the spaces provided and /or attach additional pages, if necessary) as follows (as applicable): (i) initial start up costs; (iii) monthly fee; (iv) hourly rates for all team members if payment is to be made on an hourly basis; (iii) lump sum fee; (iv) available discounts for multi -year contracts (3 years). Schedule of Rates: Item No. Description Estimated Quantity of Hours Hour Rate y Total Price Labor: Materials: Disbursements: Subtotal: TOTAL PROPOSAL PRICE (excluding taxes): Pricing: Proponents to also include the following: 1) a brief description of software modules available and associated start-up and yearly costs, 2) hardware requirements that the City should be aware of, 3) costs for monthly, yearly, start up, storage & ongoing maintenance support, and 4) prices for optional closed caption. Additional Expenses: The proposed Contract attached as Schedule "B" to the RFP provides that expenses are to be included within the fee, other than the expenses listed in the Contract as disbursements. Details of disbursements are to be shown in the chart above. Please indicate any expenses that would be payable in addition to the proposed fee and proposed disbursements set out above: