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HomeMy WebLinkAboutCC AG PKT 2013-01-14 #H EAL"- i OF AGENDA STAFF REPORT DATE: January 14, 2013 TO: Honorable Mayor and City Council THRU: Jill R. Ingram, City Manager FROM: Joe Stilinovich, Chief of Police SUBJECT: AGREEMENT WITH DOCVIEW FOR ONLINE DISTRIBUTION OF TRAFFIC ACCIDENT REPORTS SUMMARY OF REQUEST: That the City Council adopt Resolution No. 6344 to approve an agreement with Docview, LLC regarding online distribution of police department traffic accident reports. BACKGROUND AND ANALYSIS: The Seal Beach Police Department currently furnishes accident reports to the public and insurance companies either via over-the-counter transactions or via U.S. mail. It is an antiquated system that entails the report being requested via a handwritten request or insurance mailer. This request is then pulled by hand, the financial transaction handled, culminating in the report being released. The process can consume up to 30% of the Records Division's time. Docview provides a service that allows the public to purchase these reports utilizing a web-based document management system. Staff has contacted local agencies that utilize the services of Docview and all report an easy set-up, software that is very user-friendly, and an efficient time saver. The benefits of Docview are: 1) Citizens would have the option to still respond to the agency and purchase their accident reports at the City reduced rate or go online, 24/7, to purchase their reports. If a supplemental report is later added, they are notified and will receive the supplemental automatically. This provides improved customer service to our citizens. 2) Insurance companies will have quicker access to the reports; hence claims will be completed in a more timely fashion. Agenda Item— H 3) The time savings to the Records Department will allow personnel the ability to be attentive to higher priority issues. 4) The need for cash intake, billing invoices and payment processing, will be handled by Docview. This eases the burden from the Police Records Bureau and the City's Finance Department. 5) Docview will allow the Department direct live access to the activity report which shows a real time daily count of the previous month's sales. Docview will also provide the City of Seal Beach a monthly payment for the previous month's sales. 6) Docview will provide the Detective/investigations unit with a total of eight years of cumulative vehicle and personal information, essentially another valuable crime fighting tool. 7) Docview supports "Go Green" initiatives. 8) Docview has the ability to significantly reduce the Department's operating cost. There is no cost to the City for Docview services. Docview provides the software and hardware at no cost to the City. The City will still retrieve the full fee designated in the current fee schedule. Docview makes a small profit margin from their reasonably priced on-line fee. Both Finance and the Records Bureau will be relieved of the intake and accounting of funds by over the counter and mail in request that can be handled via Docview. ENVIRONMENTAL IMPACT: This is a "go green" product with no environmental impact. LEGAL ANALYSIS: The City Attorney has reviewed the agreement and approved as to form. FINANCIAL IMPACT: There is no negative financial impact. The City may realize some savings due to no longer needing to mail reports to entities such as insurance companies. RECOMMENDATION: It is recommended that the City Council adopt Resolution No. 6344 approving the agreement with Docview and authorize the City Manager to execute the agreement on the City's behalf through adoption of the attached resolution. Page 2 SUBMIT-FED BY: NOTED AND APPROVED: Stilinovich, Chief of Police Ingram, City a alter Prepared by: Stephen Bowles, Sergeant Mickey Hall, Records Supervisor Attachments: A. Resolution B. Contract for Docview Page 3 RESOLUTION NUMBER A RESOLUTION OF THE SEAL BEACH CITY COUNCIL APPROVING AN CONTRACT WITH DOCV|BW FOR POLICE DEPARTMENT ONLINE TRAFFIC ACCIDENT REPORTS THE CITY COUNCIL HEREBY RESOLVES ASFOLLOWS: SECTION 1. The City Council hereby approves that certain agreement dated February 1. 2013 between the City ofSeal Beach ondDnoviow. LLC regarding online distribution of traffic accident report("Agmaemont"). SECTION 2. The City Council hereby authorizes and directs the Qty Manager to execute the Agreement on behalf of the City. SECTION 3. The City Clerk shall certify to the passage and adoption of this resolution. PASSED. APPROVED and ADOPTED by the Seal Beach City Council at regular meeting held on the 14#} day of January_ 2O13by the following vote: AYES: Council Members NOES: Council Members ABSENT: Council Members ABSTAIN: Council Members Mayor ATTEST: City Clerk STATE OFCALIFORNIA } COUNTY OF ORANGE > SS CITY DF SEAL BEACH \ ). Linde Dm/ine, City Clerk of the City ofSeal Beach, do hereby certify that the foregoing resolution ia the original copy of Resolution Number 16344 on file in the offima of the City Clerk, paeeed, oppnoved, and adopted by the Seal Beach City Council ata regular meeting held onthe Ntb_day of January_.2013. Qty Q*dk SERVICES AGREEMENT Between S EAL CD 27 NT City of Seal Beach 211 - 8th Street Seal Beach, CA 90740 DOCVIEW, LLC 5801 W Michigan Ave. Suite D Lansing, Michigan 48917 866-394-0832 This Service Agreement ("Agreement") is effective February 1, 2013 between DOCVIEW, LLC ("Docview"), a Michigan limited liability company, of 5801 W Michigan Ave. Ste. D, Lansing, Michigan 48917, and the City of Seal Beach ("City"), a California charter city, 211 — 8th Street, Seal Beach California 90740. Doeview and City are each a "party" and are collectively referred to as the "parties. 1 of 5 RECITALS 1. Docview provides electronic storage and transmittal of traffic crash reports and other report images for dissemination to individuals, insurance companies, public service departments, courts and other public agencies, companies, and third parties. 2. City wishes to utilize Docview's services for dissemination of its traffic crash report images, crime images or any other image that the parties agree to. AGREEMENT In consideration of this Agreement's covenants and agreements, the parties agree as follows: 1. Data Transmission. City agrees to transmit daily, either by scanning, facsimile or other electronic method, traffic crash report images ("Images") to DOCVIEW's eCommerce system, except on Saturdays, Sundays or any holiday in which City's employees assigned to transmitting Images are not working. City is responsible for complying with federal, state and local laws, ordinances, regulations and will conduct proper due diligence in protecting the identity of any individuals listed in the Images, including but not limited to refraining from transmitting the Images, or by redacting personal or confidential information contained in the Images before transmittal. 2. Equipment. For the purpose of faxing or scanning paper reports, Docview agrees to deliver to City certain equipment for transmitting Images to Docview on or before February 1, 2013 described as follows: a) a Panasonic KV-S1025C scanner (or equivalent scanner if City has 1,000 or more Images per calendar year); or b) a Hewlett Packard 1040 Fax machine (or equivalent fax machine if City has less than 1,000 Images per calendar year). If City is exporting existing images, DOCVIEW LLC will install the proprietary DocLink software to facilitate the exporting process. 3. Compensation. Docview will pay compensation to City of $40.00 for each Image purchased by any entity or individual from its eCommerce system. The parties agree that any law enforcement agencies have free access to the Images and Docview will not pay compensation for those Images. Docview will remit compensation to City via check or direct deposit within forty-five (45) days of the electronic download of the Images. City is allowed to provide copies of the Images directly to third parties and in its discretion, charge the recipient any fee deemed appropriate. 4. Storage. Docview will maintain the Images for a minimum of five (5) years from the initial transmittal date. Docview may permanently delete Images older than five (5) years without prior notification to City. City agrees that Docview's eCommerce system is not the official repository of City's Images. 2 of 5 5. Insurance Companies. City agrees that it will direct all insurance companies to Docview for copies of Images. 6. Equipment Failure. Docview agrees to provide a replacement scanner (Panasonic KV-S1025C scanner or equivalent scanner) or a replacement fax machine (Hewlett Packard 1040 or equivalent machine) if either fails to function properly within the first thirty (30) days of use. 7. Performance. The parties agree to use their best efforts to fulfill or meet all conditions and contingencies of this Agreement and to meet all of their performance obligations imposed under the terms of this Agreement. Neither party shall be considered in default or be liable for any failure to perform or delay in performing any provisions of this Agreement in the customary manner to the extent that the failure or delay shall be caused by any reason beyond its control, including fire, explosion, hostilities or war (declared or undeclared); striking or work stoppage involving either party's employees or governmental restrictions; transportation shortage; or other causes beyond either party's control; provided that the party declaring force majeure shall give notice to the other party promptly and in writing of the commencement of the condition, the nature, and the termination of the force majeure condition. The party whose performance has been interrupted by such circumstances shall use every reasonable means to resume full performance of this Agreement as promptly as possible. 8. Term/Termination of Agreement. This Agreement is effective for one (1) year from the effective date provided above. Docview and City each reserves the right to terminate this Agreement upon thirty (30) days advance written termination notice to the other party. If either party terminates the Agreement within the first year, all equipment provided to City must year be returned within thirty (30) days of the termination notice. This Agreement will be extended for succeeding one (1) year periods unless either party notifies the other in writing at least thirty (30) days before the Agreement's anniversary date. Docview will provide an electronic copy of the Images within thirty (30) days of the termination date upon City's written request. 9. Data Sharing. City agrees to allow Docview to share vehicle identification numbers and other crash data with Docview's business partners. Docview represents that personal or confidential information concerning drivers, passengers, owners, witnesses or other involved parties contained in the Images is not disclosed to Docview's business partners. 10. User Login Prohibition. City is prohibited from allowing any person not employed by City from utilizing City user logins Docview provides to City that allow access to Docview's eCommerce system. Docview must approve any exceptions to this policy in writing. 11. Confidentiality. The parties agree to take all reasonable steps to ensure that confidential information each obtains from or about the other and confidential 3 of 5 information in any Images transmitted under this Agreement will remain confidential and will not be disclosed or revealed to outside sources. The parties agree that this Agreement and all of its terms will not be revealed to the public or any third-parties unless and until both parties agree in writing. 12. Consequential Damages. DOCVIEW SHALL NOT BE LIABLE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FOR ANY LOST REVENUES OR PROFITS OR OTHER SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND REGARDLESS OF THEORY OF LIABILITY, EVEN IF DOCVIEW HAS, OR SHOULD HAVE HAD ANY KNOWLEDGE, ACTUAL OR CONSTRUCTIVE, OF THE POSSIBILITY OF SUCH DAMAGES. 13. Mutual Indemnification. Each of the parties will indemnify and hold the other harmless against all losses, damages, costs, and expenses, including reasonable attorney fees, resulting from their respective breach of any warranty, representation, or covenant contained in this Agreement. 14. Miscellaneous. The parties agree as follows: a. Severability. Any portion of this Agreement which is prohibited by the laws of any country or state shall be ineffective only to the extent of that prohibition without invalidating the remaining provisions of this Agreement. b. Waiver. The failure or delay of either party to enforce, at any time or for any period of time, any provision of this Agreement or any right or remedy available at law or equity shall not be construed to be a waiver of that provision or of any available right or remedy. C. Assignments. This Agreement may be assigned by Docview without the written consent of the other. d. Governing Law. The rights and liabilities of the parties shall be determined under California law without regard to conflict of laws principles. e. No Agency. This Agreement does not in any way create the relationship of principal and agent, joint-venture or partnership between the parties or any other form of association which would impose on any party liability for the act or failure to act of the other party or parties and under no circumstances shall one party be considered to be the agent of the other party. Neither party shall act or attempt to act, or represent itself, directly or by implication, as an agent of the other party or in any manner assume or create, or attempt to assume or create, any obligation on behalf of, or in the name of, the other party. f. Headings. The various section headings are inserted for purposes of reference only and shall not affect 'the meaning or interpretation of this Agreement or its provisions. 4 of 5 9. No Third Party Beneficiaries. This Agreement has been entered into solely for the benefit of the parties that have executed it, and does not confer any benefit or enforceable right upon any other party or entity. Accordingly, no party or entity that has not executed this Agreement shall have any right to enforce any of the provisions of it. h. Successors. This Agreement shall be binding upon and inure to the benefit of the parties and permitted assigns. i. Entire Agreement. This Agreement contains the parties' entire understanding and agreement regarding the subject matter. j. Amendments Only in Writing. No amendment, modification, waiver or discharge of this Agreement or any provision of this Agreement shall be effective against either party unless the parties have consented in writing. k. Notice. All notices or other communications required or permitted under this Agreement shall be made in writing and shall be deemed given: (i) upon hand delivery; (ii) on the next business day when sent by commercial overnight courier with written verification of receipt; or (iii) upon delivery by certified or registered mail. Notice to City shall be addressed to the attention of the City Manager. I. Corporate Authority. The person executing this Agreement on behalf of Docview warrants that he or she is duly authorized to execute this Agreement on behalf of said Party and that by his or her execution, the Docview is formally bound to the provisions of this Agreement. DOCVIEW: City: Signature: Signature: .Name: Name: Jill R. Ingram Title: rMeveefg) PA2 f^07 Title: City Manager Date: /- z/ - ,/3 Date: 5 of 5