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HomeMy WebLinkAboutItem CSEA(*` f9 i V nZ`t 4 AGENDA STAFF REPORT `4 �C,q.(IFOR� i DATE: August 8, 2016 TO: Honorable Mayor and City Council THRU: Jill Ingram, City Manager FROM: Joe Stilinovich, Chief of Police SUBJECT: PROFESSIONAL SERVICES AGREEMENT FOR THE PARKING ENFORCEMENT MANAGEMENT SYSTEM AND PROCESSING OF FINES, BAIL, AND FORFEITURE THEREOF, IN CONNECTION WITH THE ISSUANCE OF CITATIONS FOR ILLEGAL PARKING PURSUANT TO THE LAWS OF CALIFORNIA SUMMARY OF REQUEST: That the City Council: 1. Adopt Resolution No. 6675 authorizing the City Manager to execute a professional services agreement with NuPark, Inc. for providing parking technologies, parking enforcement equipment for the issuance of parking citations, permit management system and processing of fines, bail, and forfeiture thereof, in connection with the issuance of illegal parking pursuant to the laws of California in an amount not to exceed $543,300 over the course of four years. 2. Approve Budget Amendment 17 -02 -01 to allocate $543,300 in account number 045 - 333 - 44000, ST1207, for the agreement with NuPark, Inc. BACKGROUND: Following a review of the parking program in 2013 and 2014 by JR Parking Consultants and a presentation to Councilmembers in late 2014 for a Comprehensive Parking Management Plan, the Council adopted the Plan. The Plan identified several action steps to be completed. One of the challenges with the City's parking program is that many of the services are fragmented with multiple types of older equipment and significant manual processes, along with multiple third parties providing services. During 2015 and 2016, City staff undertook exploration of preliminary strategies to Agenda Item C Page 2 implement the Plan with limited success, due to the inability of finding a comprehensive system and provider who could assist the City in bringing all parking services and systems into a comprehensive single based system. After considerable efforts, the parking industry now has a provider that has the ability to provide all services, technologies and management under a single umbrella. The NuPark, Inc. parking enforcement and technology system provides the means to electronically issue citations from license plate recognition (LPR) technology cameras mounted on vehicles and handhelds to eliminate manually written citations, electronically issue permits, and provide an in -house permit management system, along with required parking citation processing services of fines, bailment, and scofflaw violators. The system will further integrate parking payment information from new machines in the downtown lots and the beach lots. NuPark, Inc. is the only company nationwide that provides a system that integrates all these parking systems and technologies in a single platform. NuPark, Inc. has been and is providing the same services, which will be provided to the City of Seal Beach, to more than 40 cities and other public agencies and institutions across the country. Their system and services have a proven track record of success in every application that has been implemented. The Chief of Police, Police Commander and a Police Sergeant traveled to Florida and investigated the NuPark system and its implementation at several agencies prior to completing its review and request for approval of this system for the City. Based upon the parking management needs for Seal Beach, it is recommended that the NuPark system be selected as the vendor to provide comprehensive parking management services to the City. This system provides proprietary and /or licensed professional services which no other vendor is capable of providing at this time. Those services include: • An integrated LPR and handheld citation writing equipment that allows electronic geo- positioning of vehicles for effective time - restrictions parking enforcement. This eliminates manual citation issuing and manual "chalking" of tires for time restriction enforcement. • Allows electronic data management for targeted scofflaw violators, which the parking enforcement staff are not currently providing since all citations are manually written. • Allows an electronic permit application process for residents to apply /pay for permits. This process has been a manual process for residents and staff since inception. • This system allows, with planned replacement of equipment in the downtown lots and beach lots, for all parking payment information and license plate management to be integrated and eliminates manual Page 3 processes for citation issuance and checking manual payments at machines. Since it is license plate based, it will further eliminate misuse of payment parking in the beach lots. • This system provides real time access to payment processes in pay lots, permit data, citation processing and vehicle integration with DMV. No other parking management system in the industry, provides such integration. Because this integrated system of professional services is unique, the Municipal Code does not require a formal bidding process. Once implemented, this system will replace multiple third party services provided to the City, currently estimated at $260,600 annually, which in totality, will reduce the overall costs of providing parking management services to the City. NuPark, Inc. also is providing a 20% reduction on its normal fees to public agencies for the City since Seal Beach will be its first West Coast city implementation. Further, they will be crediting the City for travel expenses for staff who completed the trip for investigating and reviewing actual NuPark equipment and software in the Miami Metro area. ENVIRONMENTAL IMPACT: The services provided for by this agreement are exempt from the California Environmental Quality Act ( "CEQA ") and CEQA Guidelines Sections 15301, 15305, and /or 15331, because it provides services to replace existing services and will not cause any physical change or adverse impact on the environment; and pursuant to CEQA Guidelines Section 15061(b)(3) because it can be seen with certainty that there is no possibility that the services will have a significant effect on the environment. LEGAL ANALYSIS: The City Attorney has approved the professional services agreement and proposed resolution as to form. FINANCIAL IMPACT: Funds in the amount of $543,300 to be spent over the course of four years have been included in account ST1207 Capital Budget in the Adopted FY 2016— 2017 Budget. The funds below are being requested through a budget amendment. Description Account Revised /Adopted Budget Proposed Budget Budget (Diff) Amendment Contract 1. 045- 2. $11,596,500 3. $12,139,800 4. $543,300 Professional 333- 44000 5. Transfer 6. 045- 7. $11,596,500 8. $12,139,800 9. $543,300 In 000- Page 4 RECOMMENDATION: That the City Council: 1. Adopt Resolution No. 6675 authorizing the City Manager to execute a professional services agreement with NuPark, Inc. for parking enforcement technologies, parking enforcement management system, permit issuance system and the processing of fines, bail, and forfeiture thereof, in connection with the issuance of citations for illegal parking pursuant to the laws of California in a total amount not to exceed $543,300 over the course of three years. 2. Approve Budget Amendment 17 -02 -01 to allocate $543,300 in account number 045 - 333 - 44000, ST1207, for the agreement with NuPark, Inc. SUBMITTED BY: Joe ilinovich of of Police NOTED AND APPROVED: pr • . •- Attachments: A. Professional Services Agreement B. Professional Services Agreement Exhibit A C. Professional Services Agreement Exhibit B D. Resolution No. 6675 31500 10. Transfer 11.001- 12.$11,596,500 13.$12,139,800 14.$543,300 out 080- 47000 RECOMMENDATION: That the City Council: 1. Adopt Resolution No. 6675 authorizing the City Manager to execute a professional services agreement with NuPark, Inc. for parking enforcement technologies, parking enforcement management system, permit issuance system and the processing of fines, bail, and forfeiture thereof, in connection with the issuance of citations for illegal parking pursuant to the laws of California in a total amount not to exceed $543,300 over the course of three years. 2. Approve Budget Amendment 17 -02 -01 to allocate $543,300 in account number 045 - 333 - 44000, ST1207, for the agreement with NuPark, Inc. SUBMITTED BY: Joe ilinovich of of Police NOTED AND APPROVED: pr • . •- Attachments: A. Professional Services Agreement B. Professional Services Agreement Exhibit A C. Professional Services Agreement Exhibit B D. Resolution No. 6675 Attachment "A" PROFESSIONAL SERVICES AGREEMENT Between City of Seal Beach 211 - 8th Street Seal Beach, CA 90740 0 NuPark, Inc. 912 Petaluma Drive Cedar Park, TX 78613 This Professional Service Agreement ( "the Agreement') is made as of July 25, 2016 (the "Effective Date "), by and between NuPark, Inc. ( "Professional Services Provider "), a Delaware Corporation, and the City of Seal Beach ( "City "), a California charter city, (collectively, "the Parties "). RECITALS A. City desires certain professional services. B. Professional Services Provider represents that it is qualified and able to provide City with such services. NOW THEREFORE, in consideration of the Parties' performance of the promises, covenants, and conditions stated herein, the Parties hereto agree as follows. AGREEMENT 1.0 Scope of Services 1.1. Professional Services Provider shall provide those services set forth in the attached ExhibitA ( "Services "), which is hereby incorporated by this reference. To the extent that there is any conflict between Exhibit A and this Agreement, this Agreement shall control. 1.2. Professional Services Provider shall perform all Services under this Agreement in accordance with the standard of care generally exercised by like professionals under similar circumstances and in a manner reasonably satisfactory to City. 1.3. In performing this Agreement, Professional Services Provider shall comply with all applicable provisions of federal, state, and local law. 1.4. Professional Services Provider will not be compensated for any work performed not specified in Exhibit A unless the City authorizes such work in advance and in writing. The City Manger may authorize extra work to fund unforeseen conditions up to the amount approved at the time of award by the City Council. Payment for additional work in excess of this amount requires prior City Council authorization. 2.0 Term This term of this Agreement shall commence as of the Effective Date and shall continue for a term of four years, with one additional 1 year extension on the same terms possible at the City's sole discretion for a total of five (5) years unless previously terminated as provided by this Agreement. City shall give Professional Services Provider written notice of City's intent to extend this Agreement not less than ninety (90) days prior to the end of the original, or extended, Term as applicable. 2of13 July 2016 3.0 Professional Services Provider's Compensation City will pay Professional Services Provider in accordance with the rates shown on the fee schedule set forth in Exhibit B for Services. In no event shall City's obligation to pay Professional Services Provider exceed $480,124 over the course of three years. Any additional work authorized by the City pursuant to Section 1.4 will be compensated in accordance with the fee schedule set forth in Exhibit B. 4.0 Method of Payment 4.1. Professional Services Provider shall submit to City monthly invoices for non - subscription services rendered pursuant to this Agreement. Such invoices shall be submitted within 15 days of the end of the month during which the services were rendered and shall describe in detail the services rendered during the period. City will pay Professional Services Provider within 30 days of receiving Professional Services Provider invoice. City will not withhold any applicable federal or state payroll and other required taxes, or other authorized deductions from payments made to Professional Services Provider. 4.2. Annual Subscription License Fees. The annual Subscription License Fees shall be calculated each during the Term and any Renewal Term according to the applicable License Fees set forth in the Initial Purchase Order and any Subsequent Purchase Order. After the first year of the Term, the annual License Fees shall be due and payable in advance in full every year on the anniversary of the Effective Date during the Term and any Renewal Term. 4.3. Upon 24 -hour notice from City, Professional Services Provider shall allow City or City's agents or representatives to inspect at Professional Service Provider's offices during reasonable business hours all records, invoices, time cards, cost control sheets and other records maintained by Professional Services Provider in connection with this Agreement. City's rights under this Section 4.2 shall survive for four (4) years following the termination of this Agreement. 4.4. Professional Services Provider shall maintain all records relating to Professional Services Provider's performance under this Agreement including, without limitation, all records relating to parking permits and citations, for at least four (4) years following the termination of this Agreement. Professional Services Provider shall cooperate with and assist City in responding to subpoenas and records requests in a timely manner according to applicable State and federal law and shall comply with all time deadlines applicable to such responses. 3of13 July 2016 5.0 Termination 5.1. This Agreement may be terminated by City, without cause, or by Professional Services Provider based on reasonable cause, upon giving the other party written notice thereof not less than 60 days prior to the date of termination. 5.2. This Agreement may be terminated by City upon 10 days' notice to Professional Services Provider, if Professional Services Provider fails to provide satisfactory evidence of renewal or replacement of comprehensive general liability insurance as required by this Agreement at least 20 days before the expiration date of the previous policy. 6.0 Party Representatives 6.1. The City Manager is the City's representative for purposes of this Agreement. 6.2. NuPark is the Professional Services Provider's authorized subcontractor and is designated as the primary representative for purposes of this Agreement. 7.0 Notices 7.1. All notices permitted or required under this Agreement shall be deemed made when personally delivered or when mailed 48 hours after deposit in the United States Mail, first class postage prepaid and addressed to the party at the following addresses: To City: City of Seal Beach 211 8th Street Seal Beach, California 90740 -6379 Attn: City Manager To Vendor: NuPark, Inc. 912 Petaluma Drive Cedar Park, TX 78613 Attn: Chief Operating Officer 7.2. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service. 8.0 Independent Contractor 8.1. Professional Services Provider is an independent contractor and not an employee of the City. All services provided pursuant to this Agreement 4of13 July 2016 shall be performed by Professional Services Provider or by a subcontractor authorized in writing under its supervision. Professional Services Provider will determine the means, methods, and details of performing the services. Any additional personnel performing services under this Agreement on behalf of Professional Services Provider shall also not be employees of City and shall at all times be under Professional Service Provider's exclusive direction and control. Professional Services Provider shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of services under this Agreement and as required by law. Professional Services Provider shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation insurance. 8.2. Professional Services Provider shall indemnify and hold harmless City and its elected officials, officers, employees, servants, designated volunteers, and agents serving as independent contractors in the role of City officials, from any and all liability, damages, claims, costs and expenses of any nature to the extent arising from Professional Services Provider's and its subcontractors' services under this Agreement practices. City shall have the right to offset against the amount of any fees due to Professional Services Provider under this Agreement any amount due to City from Professional Services Provider as a result of Professional Services Provider's failure to promptly pay to City any reimbursement or indemnification arising under this Section. 9.0 Subcontractors No portion of this Agreement shall be subcontracted without the prior written approval of the City. NuPark is hereby approved as a subcontractor. Professional Services Provider is fully responsible to City for the performance, indemnification obligations and liability to the City and any third partyof any and all subcontractors. 10.0 Assignment Professional Services Provider shall not assign or transfer any interest in this Agreement whether by assignment or novation, without the prior written consent of City. Any purported assignment without such consent shall be void and without effect. 11.0 Insurance 11.1. Professional Service Provider shall not commence work under this Agreement until it has provided evidence satisfactory to the City that Consultant has secured all insurance required under this Section. Professional Services 5of13 July 2016 Provider shall furnish City with original certificates of insurance and endorsements effecting coverage required by this Agreement on forms satisfactory to the City. The certificates and endorsements for each insurance policy shall be signed by a person authorized by that insurer to bind coverage on its behalf, and shall be on forms provided by the City if requested. All certificates and endorsements shall be received and approved by the City before work commences. The City reserves the right to require complete, certified copies of all required insurance policies, at any time. 11.2. Professional Services Provider shall, at its expense, procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damages to property that may arise from or in connection with the performance of this Agreement. Insurance is to be placed with insurers with a current A.M. Best's rating no less than A: VIII, licensed to do business in California, and satisfactory to the City. Coverage shall be at least as broad as the latest version of the following: (1) General Liability: Insurance Services Office Commercial General Liability coverage (occurrence form CG 0001); (2) Automobile Liability: Insurance Services Office Business Auto Coverage form number CA 0001, code 1 (any auto); and, if required by the City, (3) Professional Liability. Consultant shall maintain limits no less than: (1) General Liability: $2,000,000 per occurrence for bodily injury, personal injury and property damage and if Commercial General Liability Insurance or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to this Agreement/location or the general aggregate limit shall be twice the required occurrence limit; (2) Automobile Liability: $1,000,000 per accident for bodily injury and property damage; and (3) Professional Liability: $1,000,000 per claim /aggregate. 11.3. The insurance policies shall contain the following provisions, or Professional Services Provider shall provide endorsements on forms supplied or approved by the City to state: (1) coverage shall not be suspended, voided, reduced or canceled except after 30 days prior written notice by certified mail, return receipt requested, has been given to the City, (2) any failure to comply with reporting or other provisions of the policies, including breaches of warranties, shall not affect coverage provided to the City, its directors, officials, officers, (3) coverage shall be primary insurance as respects the City, its directors, officials, officers, employees, agents and volunteers, or if excess, shall stand in an unbroken chain of coverage excess of the Professional Service Provider's scheduled underlying coverage and that any insurance or self - insurance maintained by the City, its directors, officials, officers, employees, agents and volunteers shall be excess of the Professional Service Provider's insurance and shall not be called upon to contribute with it; (4) for general liability insurance, that the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respect to the services or operations performed by or on behalf of the Consultant, including materials, parts or equipment furnished in connection with such work; and (5) for automobile 6of13 July 2016 liability, that the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respect to the ownership, operation, maintenance, use, loading or unloading of any auto owned, leased, hired or borrowed by the Professional Services Provider or for which the Professional Services Provider is responsible. 11.4. All insurance required by this Section shall contain standard separation of insureds provisions and shall not contain any special limitations on the scope of protection afforded to the City, its directors, officials, officers, employees, agents, and volunteers. 11.5. Any deductibles or self- insured retentions shall be declared to and approved by the City. Professional Services Provider guarantees that, at the option of the City, either: (1) the insurer shall reduce or eliminate such deductibles or self- insured retentions as respects the City, its directors, officials, officers, employees, agents, and volunteers; or (2) the Professional Services Provider shall procure a bond guaranteeing payment of losses and related investigation costs, claims and administrative and defense expenses. 11.6. Professional Services Provider shall require any and all subcontractors to meet the insurance requirements listed in this Section and to provide certificates evidencing such insurance to the City. 12.0 Indemnification, Hold Harmless, and Duty to Defend To the full extent permitted by law, Professional Services Provider shall defend, indemnify, and hold the City, its officials, officers, employees, volunteers and agents serving as independent contractors in the role of city officials (collectively "Indemnitees ") free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity, to property or persons, including wrongful death, in any manner arising out of or incident to any acts or omissions of Professional Services Provider its employees, or its agents in connection with the performance of this Agreement, including without limitation the payment of all consequential damages and attorneys' fees and other related costs and expenses, except for such loss or damage arising from the sole negligence or willful misconduct of the City. With respect to any and all such aforesaid suits, actions, or other legal proceedings of every kind that may be brought or instituted against Indemnitees, Professional Services Provider shall defend Indemnitees, at Professional Service Provider's own cost, expense, and risk, and shall pay and satisfy any judgment, award, or decree that may be rendered against Indemnitees. Professional Services Provider shall reimburse City and its directors, officials, officers, employees, agents and /or volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. Professional Service Provider's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by Professional Services 7of13 July 2016 Provider, the City, its directors, officials, officers, employees, agents or volunteers. All duties of Professional Services Provider under this Section shall survive termination of this Agreement and shall not be limited by Professional Services Provider's obligation to provide insurance.. 13.0 Equal Opportunity Professional Services Provider affirmatively represents that it is an equal opportunity employer. Professional Services Provider shall not discriminate against any subcontractor, employee, or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex, sexual orientation, or age. Such non - discrimination includes, but is not limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff, or termination. 14.0 Labor Certification By its signature hereunder, Professional Services Provider certifies that it is aware of the provisions of Section 3700 of the California Labor Code that require every employer to be insured against liability for Workers' Compensation or to undertake self- insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services. 15.0 Entire Agreement This Agreement contains the entire agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings, or agreements. This Agreement may only be modified by a writing signed by both parties. 16.0 Severability The invalidity in whole or in part of any provisions of this Agreement shall not void or affect the validity of the other provisions of this Agreement. 17.0 Governing Law This Agreement shall be governed by and construed in accordance with the laws of the State of California, and venue for any dispute arising under this Agreement shall be in the appropriate State court in Orange County, California. 18.0 No Third Party Rights No third party shall be deemed to have any rights hereunder against either party as a result of this Agreement. 8of13 July 2016 19.0 Waiver No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a party shall give the other parry any contractual rights by custom, estoppel, or otherwise. 20.0 Prohibited Interests; Conflict of Interest 20.1. Professional Services Provider covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which may be affected by the Services, or which would conflict in any manner with the performance of the Services. Professional Services Provider further covenants that, in performance of this Agreement, no person having any such interest shall be employed by it. Furthermore, Professional Services Provider shall avoid the appearance of having any interest, which would conflict in any manner with the performance of the Services. Professional Services Provider shall not accept any employment or representation during the term of this Agreement which is or may likely make Professional Services Provider "financially interested" (as provided in California Government Code § §1090 and 87100) in any decision made by City on any matter in connection with which Professional Services Provider has been retained. 20.2. Professional Services Provider further warrants and maintains that it has not employed or retained any person or entity, other than a bona fide employee working exclusively for Professional Services Provider, to solicit or obtain this Agreement. Nor has Professional Services Provider paid or agreed to pay any person or entity, other than a bona fide employee working exclusively for Professional Services Provider, any fee, commission, gift, percentage, or any other consideration contingent upon the execution of this Agreement. Upon any breach or violation of this warranty, City shall have the right, at its sole and absolute discretion, to terminate this Agreement without further liability, or to deduct from any sums payable to Professional Services Provider hereunder the full amount or value of any such fee, commission, percentage or gift. 20.3. Professional Services Provider warrants and maintains that it has no knowledge that any officer or employee of City has any interest, whether contractual, non - contractual, financial, proprietary, or otherwise, in this transaction or in the business of Professional Services Provider, and that if any such interest comes to the knowledge of Consultant at any time during the term of this Agreement, Professional Services Provider shall immediately make a complete, written disclosure of such interest to City, even if such interest would not be deemed a prohibited "conflict of interest' under applicable laws as described in this subsection. 9of13 July 2016 21.0 Attorneys' Fees If either party commences an action against the other party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing party in such litigation shall be entitled to have and recover from the losing party all of its attorneys' fees and other costs incurred in connection therewith. 22.0 Exhibits All exhibits referenced in this Agreement are hereby incorporated into the Agreement as if set forth in full herein. In the event of any material discrepancy between the terms of any exhibit so incorporated and the terms of this Agreement, the terms of this Agreement shall control. 23.0 Corporate Authority The person executing this Agreement on behalf of Professional Services Provider warrants that he or she is duly authorized to execute this Agreement on behalf of said Party and that by his or her execution, the Professional Services Provider is formally bound to the provisions of this Agreement. 24.0 Intellectual Property City acknowledges and agrees that the Intellectual Property is exclusively owned by and reserved to NuPark (or its third party vendors) and NuPark (or such third party vendors) will retain all right, title, and interest in the Intellectual Property. City will neither acquire nor assert any ownership or other proprietary rights in the Intellectual Property or in any derivation, adaptation, or variation thereof (regardless of who creates the derivation, adaptation, or variation). 10 of 13 July 2016 IN WITNESS WHEREOF, the Parties hereto, through their respective authorized representatives have executed this Agreement as of the date and year first above written. CITY O( F E LM NuPark, Inc. By: Kevin Uuhlenhaker Jill R. Ingram, City Manager Name: Chief Operating Officer Attez yyl By: Its: 0 Robin Roberts, City Clerk Name: Its: Approved as to an A. Steele, City Attorney 11 of 13 July 2016 ffachment 6649 Exhibit A Scope of Services 12 of 13 July 2015 912 Petaluma Drive Cedar Park, Texas 78613 512.786.2886 www.nupark.com Proposal for a Complete LPR- Focused Parking Enforcement Management System City of Seal Beach, California NUPARK'" IiMnx'e nnP RM1I � PMe�n�ix W a June 30, 2016 Joe Stilinovich Chief of Police City of Seal Beach, California 911 Seal Beach Boulevard Seal Beach, CA 90740 Dear Chief: Thank you very much for the opportunity to work with the City of Seal Beach (City). The NuPark solution was developed to help organizations such as yours improve the efficiencies of your parking operation while increasing parking utilization and enhancing customer service. The attached proposal will provide you with an integrated, LPR- focused, parking management solution, including ALPR cameras, enforcement handhelds, and all necessary software. Our system will give you the opportunity to eliminate physical permits, while at the same time increasing enforcement coverage, providing a user - friendly experience for your parkers and staff, and improving City safety. NuPark was founded with the understanding that every parking operation is unique. We believe our distinctive combination of technology and operational experience will provide you with a tool kit to solve not only your current parking challenges, but also those of the ever - changing future. Our implementation and support process is designed to partner with customers to help utilize our industry - leading technology to create new and innovative solutions to the City's parking operation challenges. As such, our no nonsense annual software subscription includes all new releases, upgrades, patches, integrations, onsite implementation, training, hosting, and ongoing support. We, at NuPark, understand the needs of your City's Parking Management System and will deliver a product that is flexible, robust, scalable, and economical. Thank you for the opportunity to propose the NuPark solution for your unique parking operation. We look forward to a long and productive partnership with the City Of Seal Beach. Sincerely, Jim Leida Director of Sales P: 415.806.5522 TABLE OF CONTENTS EXECUTIVE SUMMARY COMPANY INFORMATION AND HISTORY NUPARK" MmWR�ln6 NhYryIM�(eaMn.k 4 NUPARK PERSONNEL ...................................................................................................... ............................... S DESCRIPTIONOF SERVICES ............................................................................... ............................... 6 PERMITTING...................................................................................................................... ............................... 6 MOBILELPR ....................................................................................................................... ............................... 7 ENFORCEMENT................................................................................................................. ............................... 9 APPEALS.............................................................................................................................. .............................13 REPORTING........................................................................................................................ .............................13 EVENTMANAGEMENT .................................................................................................... .............................14 LETTERS AND NOTIFICATIONS ................................................................................... .............................15 POS/ CASHIERING ............................................................................................................. .............................15 INTEGRATIONS................................................................................................................. .............................16 CLOUD-BASED SYSTEM & SECURITY ......................................................................... .............................16 E- COMMERCE & MOBILE PARKING APP ................................................................... .............................17 COLLECTIONS.................................................................................................................... .............................17 IMPLEMENTATION, TRAINING, & SUPPORT ........................................................... .............................17 FUTURE FEATURES ......................................................................................................... .............................20 NUPARK'S UNIQUE FEATURES ..................................................................................... .............................21 ATTACHMENTS...................................................................................................... .............................23 NU PAR K F�w•m�e nn,.q vm,.a.w� EXECUTIVE SUMMARY NuPark's flexible and secure, web -based parking management solution will provide the City of Seal Beach with numerous operational benefits, including enhanced customer convenience, increased revenues, higher levels of efficiency, and better parker satisfaction. Select system features are highlighted below. Effective Enforcement The NuPark enforcement module leads to improved traffic flow, better vehicle turnover, increased revenues, and parking space availability by automating and streamlining your processes. When you utilize a vehicle -based LPR enforcement program, you will see increases in the rate of citation issuance and decreases in the rate of citation errors. Our Mobile LPR system gives your field officers the ability to cover more area in less time, increasing efficiency and compliance. In addition, our real -time enforcement platform uploads citations and makes them available for payment immediately after issue. System Support While uParkCity is designed to be easy to use for both new and experienced users, we do provide your staff with comprehensive training and support for the life of your contract. Phone, email, or online portal support is available Monday- Friday 8:00 am to 6:00 pm local time. Emergency phone support is available 24 hours a day 7 days week, 365 days a week. System support is included as part of the uParkCity subscription. While you won't need us often, we'll be there when you do. Flexible Permitting The NuPark system supports both physical and virtual permitting, as well a hybrid of the two. This system flexibility allows you to benefit from the efficiency of our automated system while using physical permits, and easily transition into the maximized effectiveness of our virtual permitting when you are ready. Moving to a virtual permit -based parking system removes the need for a physical permit; decreases the yearly cost of permit printing, fulfillment, and ongoing management; and increases the flexibility of your parking system. Parking privileges can be issued, modified, and removed in real -time. This allows for greater utilization of existing parking assets and increases the ability for your parking office to react to and support the need (or at least the request) for exceptions to the established parking operating procedures. Secure Data The fully hosted uParkCity solution ensures that your parking data remains private and the property of the City. Hosted data is always kept in separate databases and access to that data is restricted only to authorized City staff and NuPark support. We provide you with user access rights so you can control access to specific data, and your database is protected by a consistent and frequent backup schedule. System Flexibility Due to the modular nature of our seamlessly integrated uParkCity Solution, specific modules can easily be added to your system to suit your current and future parking management needs. Customer Convenience The uParkCity solution provides you with a City- branded e- commerce website and optional smartphone app for the Android and iOS platforms, allowing your customers to interact with the parking department on their schedule. Interfacing Capabilities uParkCity is capable of interfacing in real time with any external application that offers APIs for data transfer. NuPark has partnered with all major multi -space meter providers and pay by cell systems, giving you increased flexibility and expandability when you need it while maintaining a unified system. Parking Management Proposal Page 4 NUPARK" COMPANY INFORMATION AND HISTORY The foundation of NuPark's uParkCity solution was developed by the Texas Tech University parking department and launched in August of 2009. It was created to improve the efficiency of their parking operation by utilizing license plate recognition technology to eliminate visual enforcement. Throughout its development period and beyond, this highly integrated, flexible, and modern solution showed substantial improvement upon visually based enforcement systems. In 2013, NuPark Inc. acquired the Texas Tech solution to bring this comprehensive system to the overall parking market. We used their model as the foundation for our uParkCity system. Our team has over 80 combined years of direct parking operation and technology experience. Members of the team have installed and serviced over 350 customers. Our clients have processed over $20 million in transactions and are managing over 1,500,000 parkers using the NuPark system. NUPARK PERSONNEL NuPark has in -depth experience providing Parking Management services and is dedicated not only to ensuring the success of your implementation but also to providing you with excellent ongoing support. NuPark will assign to your project the following members of our knowledgeable staff: Sharon Schilly: Implementation Manager Sharon has over 17 years of experience in the parking industry. She has worked with both parking operations and technology while at Duquesne University and T2 Systems. At T2 Systems, Sharon built and managed the implementation team; ran the CCS call center, letter processing, and collections division; and has personally installed more than 100 parking customers. Mark Freeman: Support Manager Mark has 20+ years of experience in the public safety and parking fields. Mark has held management roles and worked for both the Indiana University Police Department and the DePaul University Police Department. In addition to this work in parking operations, Mark has spent many years implementing and supporting parking software platforms at both Integrated Education Systems, Inc. and T2 Systems, Inc. Stephen Lambert: Development Manager Stephen has more than 12 years of experience in software development and information technology management. As the Manager of Information Systems, he has been instrumental in the system architecture, development, and support of NuPark. He earned a dual bachelor's degree in Accounting and Management Information Systems from Texas Tech University. Parking Management Proposal Page 5 NUPARK'" f�pew[nn8 Phi n8 PnA[ W w W s DESCRIPTION OF SERVICES PERMITTING uParkCity offers a robust permit management system with a wide variety of features designed to streamline and increase the profitability of your permitting process. Our solution provides you with the flexibility to utilize virtual permits, traditional physical permits, or any combination of the two. NuPark gives you a comprehensive administrative portal for managing all of your permitting requirements and our City - branded customer portal site adds modern convenience for permit purchases, customer account management, and more. Virtual Permits The NuPark system was designed around the idea of virtual permits as the logical container for all of the attributes of a permit. These attributes include start /end date, price, permissions, valid times /dates, locations, exceptions, etc. Once defined, unique vehicle identifiers are tied back to the virtual permit. These identifiers include license plates (used with LPR), toll tags, ID cards, automated vehicle identifiers, etc. This allows one virtual permit to be sold and used in a multitude of situations, giving you increased flexibility and convenience. Administrative Access Authorized City personnel conveniently manage the entire permitting process, including everything from on- sale dates to group authorizations, using our comprehensive management site. Permit effective and expiration dates can be set -up for a specific date and time; your patrons will not have to pay for longer than they need. Customer Portal Website The uParkCity solution includes a user - friendly, secure Customer Portal website as well as a mobile iOS or Android application, which allow customers to manage their parking needs, including but not limited to vehicle registration, permit purchasing, citation payment, appeals, event parking, and general personal account management. Multiple vehicles /license plates /people can be assigned to a single permit, making it convenient for carpoolers and families to manage the use of one permit. Automatic Day Pass NuPark's Automatic Day Pass functionality provides customers with the flexibility of automating occasional day pass purchases. Parkers simply place their credit card on file, and whenever their vehicle is found in a valid parking spot a virtual permit is charged to their account for that day. This feature not only provides a high level of customer convenience but also improves compliance and increases City revenue. Customer Tracking NuPark's customer - centric database creates a customer record for each user, linking multiple vehicles, permits, citations, addresses, event registrations and more. Your authorized staff has single -page access to all information linked to a customer record, including information related to the permit sale, such as permit status, payment history, customer information, and sold by details. Parker status City administrators control parker status through our management website. Customer records will reflect a customer as a VIP, scofflaw, or employee with specific lot privileges. This information is communicated in real - time to all aspects of the system, meaning permit purchases can be restricted depending on parker status. In addition, your field officers have the most up -to -date status information giving them the ability to take appropriate action in the field. Permit Pre - Qualifications uParkCity gives your authorized administrators the ability to set pre - qualification requirements for permit purchases. When applying for a permit, applicants can be required to submit documentation for parking in specific lots or locations, such as a utility bill or car registration, for example. Once submitted, documents can be approved either automatically or manually, depending on your business rules. Parking Management Proposal Page 6 NUPARK" Fmry�xnnR RM1lip hMawa+ula MOBILE LPR Mobile LPR provides the City with a highly effective way to verify parking permits, confirm mobile or meter -based payments, issue citations, identify scofflaws, provide vehicle location information, and more, all in real -time. And when you are ready, it also plays a key operational role in virtual permits and e- citations. Our Mobile LPR system maintains a high 95 -98% read rate, even in darkness or adverse weather conditions. The NuPark mobile LPR solution interfaces directly with the Genetec AutoVu LPR camera hardware and does not utilize or require interaction with the AutoVu Patroller or Security Center software. This direct integration reduces the system complexity, increases functionality, and improves officer usability. The same software used to identify vehicles is the same that is used for enforcement with those vehicles. All of the functionally available in the enforcement handheld is available in the in- vehicle LPR software. LPR Data Search wa n^ r © a�"t. tea. images eY55347 read 12/2/2013 9:48:44 PM in by . 4wu Y--Yva Y. Ynmurp.axu 1 CONTEXT wxrzou s:xies w+ 101 ® . � unrzou a: «�w o.. aaa�a,...,:�,m o -tea+• -.�" zvzaau e.ur.w m, p Parking Management Proposal Page 7 NUPARK" inrpa�eriny Hrkr�YM[Wmall LPR Dashboards For authorized users, LPR data is made accessible in a number of LPR specific dashboards. These include LPR data view, LPR utilization, and LPR Reads map. The LPR data view allows LPR data being collected in the field, including any field alerts, to be viewed from the back office software. This information includes any known customer information about the vehicle. The LPR utilization dashboard shows the number of LPR vehicle scans in an easy to read graphical format. The LPR reads map shows vehicle location, enforcement status (allowed, in violation, etc.) and images captured, and provides the ability to search using the license plate. LPR Utilization Dashboard LPR Data Map Dashboard III . i. .::wtn.r.ua:va wYmaL3Y- r nrG�I�'^r^e I:me'meu�br �'xe�un CSli[ wu, ssu nrvax ,�.nrmew sewn We oa .. C_ r,. I ,a3 m { m m - m M' m �Tr , I -- mmmmmmmmmammmm ammo mho �000aa mmmmmm V( 1 JI3.rh � Sil\5� �• �. VL LPR Data Map Dashboard III . i. .::wtn.r.ua:va wYmaL3Y- r nrG�I�'^r^e I:me'meu�br �'xe�un CSli[ wu, ssu nrvax ,�.nrmew sewn We . .. av vrM sNVmr re0 3 .. C_ 0 �Tr V( 1 JI3.rh � Sil\5� �• �. VL 'r' ,�c�� 18IM1 St 18tM1 "" F *' y S ,^ � C. D er � � .. i4U, .i` �' V � 'se•... v 1 � Parking Management Proposal Page 8 NUPARK" impe.,Hnp Rh�nB Ym(e W enJ� Data Service Monthly mobife data service is not included in the bundle but is recommended for optimal operation. Mobile data plans are typically available at below market rates through the City's mobile plan, however this service is also available from NuPark for an additional charge. ENFORCEMENT NuPark's comprehensive LPR- enhanced system gives you all the hardware and software needed to efficiently manage your enforcement process from permit verification to citation reconciliation. Citations can be issued electronically via email or letter or printed on the fly (often based on whether the vehicle is identified /affiliated or not). Interfaces with both in -state and out -of -state DMV are offered (when available) to track owner information of citations issued to unidentified vehicles. Interfaces with other City systems can be configured as desired by the City to share citation data. The NuPark system tracks citations, and automatically gives a parker "scofflaw" status based on the triggers set by your administrators. Your field officers will be automatically notified if a license plate or permit indicates scofflaw status, giving them the ability to take appropriate action in the field. Citation Management NuPark's comprehensive parking solution gives the City the ability to configure citation rules and parking permissions according to your administrative code for parking violations. All photo evidence uploaded to the citation record by either the parker during the appeals process or the field officer during citation writing is viewable in the citation record. Our system accepts several types of image files, including jpg, pdf, xis, and doc. Citation Detail � a � 15 11 la mg00A0 n e a J 9413020859 �vt UNrsoN 3:55 al on bw /wl.Ix: -- AN eO.Do—NolOx (J CUs' cnv 3olusaoLZSrsV ON gxO/NL Ix:w AN W.w rmwml� NTae $35.0o ml a•M v33 v LATION one 4 /5/2014 4:00:00 PM V n DATE 10/31/30137: 37: 5) AM apps Ox OGanaP W id Grtvrukt - u�NaTAreO eMZSe.s n.NrO- w�o.em rece VIOLATION 03 No Valk Permit perm . 910 AREA IIESERVEU NIp MrQ= o �. I.MM I Stephan h.b x Nu per 1lss On VWdA �vt UNrsoN 3:55 al on bw /wl.Ix: -- AN eO.Do—NolOx (J cnv 3olusaoLZSrsV ON gxO/NL Ix:w AN W.w rmwml� [�CYe4 CgM:I Cns sNoN Map E 0. apps Ox OGanaP No.. s3AN5 Grtvrukt - ® rece xOru mte Truck Nuva[A ow NIp MrQ= o �. revi Parking Management Proposal Page 9 NU PARK'" v,ma..•mm vnma vm�a�.w. Citation Issuance Dashboard Citations Dashboard _ .. - -- imqu ^sr, 2�0-1-3 —� gsepcemoer, 2013 �' Ionooe., mi3 am °,.�� ... O..mu ®. _ ua _ _ wo ® ®_. .. Citation Aging Actions City parking administrators control the actions taken by the system when citations age, balances accumulate, or other triggers take place, based on your unique business rules and the California Vehicle code. For example, the software can be set to place a hold on an account when a customer's balance reaches a certain dollar amount, or when a citation remains unpaid for a specified amount of time. Timing Limit Marking NuPark's handheld enforcement devices provide the ability to "chalk tires" of vehicles in fixed time zone parking areas in order to enforce time zone limits. The handheld maintains a file of tagged vehicles and your officers can access the elapsed time whenever necessary. In addition, field officers working time zone enforcement are able to share time zone records, so one officer can create the initial time zone record and a second officer can issue a citation based on the time zone violation. Time zone information, including photos, is stored centrally and can be accessed on any enforcement handheld or through the back office software. This type of modern feature allows your officers to more accurately identify violators, increasing citation issuance and your revenue. Handheld Enforcement Hardware The NuPark handheld enforcement solution provides the ability to issue and verify permits, issue citations, and record boot and tow records in the field. The NuPark platform supports both rugged and non - rugged Windows and iOS handhelds, Android devices, and many Bluetooth printers. The recommended rugged Windows handheld is the Panasonic Toughpad FZ -M1. The enforcement -ready handheld is certified to meet MIL - STD -8106 and IP65 specifications for resistance to drops up to 5 feet, water, dust, and other elements. It includes a long -life, user - replaceable battery and a sunlight - readable, high- sensitivity, 7- inch multi -touch screen for use even with gloves. Parking Management Proposal Page 10 NUPARK" fmpavenn8 Vukln6 AMew�n,k Handheld Enforcement Software The NuPark handheld enforcement solution is designed to be easy to learn and simple to use. The large screen, lightweight, devices allow enforcement officers to easily see the information on the screen and to enter data using a large on- screen keyboard. The GPS -based zone definitions allow for zones to be sorted for the officers based on the closest zone to their current location. If they are not within the geo -fence of the selected zone a warning will be displayed for the officer. If the officer continues to issue the citation, the citation will be automatically flagged by the citation review dashboard for administrator review. In order to speed the issuance of citations, the last citation type issued will be at the top of the list for usage. The rest of the list is sorted by usage of that officer with the more commonly used violations bubbling to the top of the list. Finally, an optional last step displays the license plate image either taken by the LPR camera or by the officer. Hardware Warranty The rugged handheld hardware includes a three -year warranty, and ALPR hardware includes a one -year warranty with the option to purchase additional years. Real Time Communication The NuPark handheld enforcement solution features real -time communication with all aspects of the overall parking system. All devices include multi- network high speed 4G LTE networking. This real -time integration allows for robust reporting and quick access to system data. issuing a r.irurion is o convenienr onu eJJicienr Jive -srep process. 1. Enter vehicle information 2. Review vehicle data (license plate, permit number, space including any NuPark payments, permits, number) to search for latest parking outstanding citations, scofflaw lists, etc. related information. Parking Management Proposal Page 11 NUPARK" rmv���rz nni� r�+rwwr, 3. Enter Vehicle information. 4. Enter Violation Information. If vehicle is already in database, this step is Multiple violations can be selected and printed automatically skipped. on one citation. Audi A6 Four Location 6mme were comment omamfommeni ?GlM Parking Management Proposal Page 12 N UPARK" f�^W "���nB AM1I^i NMeulmda APPEALS Our City Of Seal Beach - branded Customer Portal gives parkers the ability to conveniently manage their appeals from any computer or mobile device. Violators simply enter citation number, and all citation information, including evidence images, is available for review. Once the evidence is reviewed, parkers have the option to file an appeal. They simply enter their appeal reason and upload any support documentation or evidence. Automated notifications, set by your authorized administrators, can keep them up to date at each step of the process including when a decision is made on the appeal. Nu Park's customer portal site gives the City the ability to create a more efficient appeal experience for both your parkers and staff. REPORTING Out of the box, the uParkCity solution includes many user - friendly and customizable methods to retrieve, display, and utilize data from the system. Reports Our flexible reporting package includes numerous standard reports for all major modules of the system. Users can modify, edit, and create reports utilizing the user - friendly report builder. Training on the report builder is provided during implementation and on an as needed basis. The report builder is included in the yearly subscription price and is available for download and use by each user of the back office system. Queries In addition to the reporting tools, a robust web -based query builder tool is included for quick access to the system data. Queries created by the query manager can be saved for future use and used in the report builder. Data from queries can be viewed and sorted in the system or exported in a number of standard formats including Excel, Word, PDF, comma delimited file, and more. Graphs Dashboards offer a graphical view of the data to provide for quick data analysis and improved decision - making ability. The included parking operation focused dashboards offer real -time insight into current hardware status, online permit sales, citation issuance, and citation payment. Reports can also be created to include many graph options and styles. Audit Trail All actions taken within the system are captured and logged with a time /date stamp. A detailed history of all changes to all data types is retained and available for viewing within the application and in queries and reports. Parking Management Proposal Page 13 NUPARK" Iinpa�enM Ahlq RMrvbrula FAQ] kl "T JlL_TICU1 /14\11 uParkCity gives you a complete and easy -to -use Event Management System that will help the City efficiently manage customers and event assets. All applicable aspects of your event parking can be monitored and managed with our events module, including physical assets, such as cones, signs, etc. Event parking in the NuPark system is designed for use in a virtual permit environment, and works equally well with physical permits. It has been used for events of all sizes from very small to very large. Event Parker Registration Multiple methods are available to parkers for event registration, both before and during an event. Parkers can quickly and easily set up or log in to an existing account online to purchase parking for a specific event. Event specific web pages with unique URL's can be generated from the uParkCity system to allow for parker registration. This page includes vehicle registration, optional customer payment, department billing, event details, transportation options, maps, and specific address or GPS points for mapping using external system such as Google or Apple maps. This same efficient process can also be completed at a point -of -sale location, including in the lots on the day of the event. All event data is made available on your handhelds in real time for processing event entries in the field. Event Management Using the uParkCity management site, your administrators can authorize, augment, or manage communications on event requests, and event resources and parking rates can be assigned specific to each event and location. For example, you can set start and end dates for individual event parking sales, allocate a certain amount of spaces in a specific lot by date, set task reminder triggers, add or delete customer data fields, or monitor the number of spaces sold by lot in real time, all based on the unique parking needs of each event. Interfacing NuPark's flexible system is capable of interfacing in real time with any external application that offers APIs for data transfer. Real time and batch interfaces can be used to import event data from other City calendars and systems. Integrations with third party parking systems such as multi -space meters is fully supported (and included for no extra charge), however, possibilities are limited by the third party system's capabilities and willingness to integrate. Reporting All event data within the system is available for queries and reports. Please see Reporting Section above for additional details on our extensive reporting capabilities. Parking Management Proposal Page 14 NUPARK" 9rynwen�R�llandYrtlnSMn�k LETTERS AND NOTIFICATIONS Letter, email, or text -based customer notifications can be generated from within the NuPark system manually or automatically, based on settings created by your authorized administrators. Our easy -to -use customer communication designer gives your authorized personnel complete control of the creation and editing of emails, letters, and text messages from within the application. The HTML -based designer allows for graphical and pure HTML editing, and our notifications have no character limits. All data stored in the system is available for use in customer communication including citation images, GIPS locations, and custom fields. Customer Relationship Management All customer communications are automatically recorded and attached to customer accounts for future reference. Your authorized staff will have convenient access to all details of each communication related to a customer record on our efficient management site. NuPark gives you a comprehensive Customer Relationship Management system with all the tools needed to keep you and your customers on the same page. Mass Communication u ParkCity allows you to edit and send mass emails /texts through filtered sets of customer email addresses /mobile numbers that are stored in the database. Editing can be done on a group basis or by individual email /letter /text. Integrated LPR Data Additionally, the integrated LPR data allows for customer communications based on physical presence notjust current products sold. For example, if lot is going to be closed for an event. Emails/Texts (or any communication) can be sent to parkers who have actually been parked in that lot over the past S days, not just to those who have a permit to be able to park in that lot. This is based on the data automatically collected as part of the LPR enforcement processes. POS /CASHIERING Nu Park's complete parking management system also offers a fully functional POS /Cashiering module that gives you the ability to set up face -to -face permit sales or citation payments where you want and when you want. Sales and payment information entered into the system at your POS location is immediately available within the main database for reports and queries. The NuPark POS functionality has been designed with direct feedback from parking cashiers. Each cashier operates out of a unique system cashier drawer with daily sessions (batches). Each session is balanced and closed out from within the system. Our efficient reporting tool provides an extensive list of cashier reports, including cashier closeout and specified transactions. Individual users can configure the look and feel of their POS feature, including related modules and color themes. All receipts can be configured and printed or electronically sent to a customer. Our comprehensive solution also offers a full, multi -level cashier closeout system feature that streamlines and automates the cashier's daily closeout process from start to finish. This cashiering feature gives you real time display of payments, cashier balancing, and supervisor approvals, and also provides the following: • Start of shift cash count, • End of shift cash count • Automatic reconciliation between cashier transactions and recorded revenue • Second level cash count recount and review • Overall cashier revenue summary and review • Bank deposit reconciliation • Spot check audit support • Support for coin collection from meters. Our unique cashier closeout feature dramatically increases cash controls while decreasing cashier closeout time. Parking Management Proposal Page 15 NU PARK INTEGRATIONS The uParkCity solution was designed from the beginning to seamlessly integrate with other information and parking management systems, including central single sign on systems. Standard interfaces provides, when needed, for two -way batch and real time data transfer of customer, citation, DMV, and financial data. NuPark has the ability to deliver interfaces with any software system with which the parking office chooses to share data, and we have extensive experience interfacing with outside systems. NuPark has also partnered with all major multi -space meters, pay -by -cell providers and collection agencies to provide a comprehensive real time solution for your parking operation. We do not charge more for these interfaces, nor do we assess an upcharge for exchanging real - time data. NuPark is proud to partner with Parkeon to provide the City with a state -of- the -art pay -by -plate solution. Parkeon has over 100 clients utilizing pay -by -plate with an installed base of over 5,000 pay -by -plate multi -space meters. Parkeon pay -by -plate systems can be found in the US, Canada, Australia, Brazil, France, Italy, Netherlands, Spain, United Kingdom and Greece. In 2014, Parkeon was awarded a contract for the City of Madrid to deploy 2,000 Strada pay stations with pay -by -plate features. The Parkeon meters interface with the uParkCity system in real time via APIs to share event, citation, and permit information. When a user of an LPR vehicle or handheld selects the location, the NuPark system pulls all payment data from the Parkeon systems for enforcement. If a vehicle is found to be in violation, the NuPark system makes a real -time check to see the latest vehicle payment status, both as the citation process begins and before the citation is completed. Additionally if e- citations are used the vehicle payment status will be checked one last time before the citation is issued via email or letter. Additionally, violators will have the option to pay their citations at any City Parkeon meter. Citation payments are reconciled in real -time in the uParkCity system. CLOUD -BASED SYSTEM & SECURITY The uParkCity solution includes a fully hosted, cloud- based, system that utilizes the Microsoft Azure hosting platform. Windows Azure delivers a 99.95% monthly SLA with automatic OS and service patching, built -in network load balancing and resiliency to hardware failure. Microsoft is responsible for all servers, services, storage, security, access, OS upgrades, routine maintenance, backup /recovery for production and test environments. System Security Azure's extensive system security addresses security risks across its infrastructure with continuous intrusion detection and prevention systems, denial of service attack prevention, regular penetration testing, and forensic tools that help identify and mitigate threats. Azure blocks unauthorized traffic to and within Microsoft data centers using a variety of technologies such as firewalls, partitioned Local Area Networks, and physical separation of back -end servers from public- facing interfaces. System Backups Azure's SQL Database automatically creates backups of every active database using the following schedule: Full database backup once a week, differential database backups once a day, and transaction log backups every 5 minutes. The full and differential backups are replicated across regions to ensure availability of the backups in the event of a disaster. By storing your data in Azure SQL Database, NuPark takes advantage of many fault tolerance and secure infrastructure capabilities that you would otherwise have to design, acquire, implement, and manage. Parking Management Proposal Page 16 NUPARK" fioy.Rrlq flhlnP Vmfexmmtl� Additional security measures in place to protect City data include the following: • Network isolation. Network isolation prevents unwanted tenant -to- tenant communications, and access controls block unauthorized users from the network. Virtual machines do not receive inbound traffic from the Internet unless customers configure them to do so. • 24 -hour monitored physical security. Microsoft datacenters are physically constructed, managed, and monitored 24 hours a day to shelter data and services from unauthorized access as well as environmental threats. • Monitoring and logging. Centralized monitoring, correlation, and analysis systems manage the large amount of information generated by devices within the Azure environment, providing continuous visibility and timely alerts to the teams that manage the service. Additional monitoring, logging, and reporting capabilities provide visibility to customers. • Patch management. Security patches help protect systems from known vulnerabilities. Integrated deployment systems manage the distribution and installation of security updates for the Azure service. Customers can apply similar update management processes for virtual machines (VMs) deployed on Azure. • Access monitoring and logging: Security reports are used to monitor access patterns and to proactively identify and mitigate potential threats. Microsoft administrative operations, including system access, are logged to provide an audit trail if unauthorized or accidental changes are made. Customers can turn on additional access monitoring functionality in Azure and use third -party monitoring tools to detect additional threats. Customers can request reports from Microsoft that provide information about user access to their environments. • Data Encryption: Our system has the ability to encrypt data at the field level. We will work with the City to determine which critical information should be encrypted. & COMMERCE & MOBILE PARKING APP The uParkCity solution includes a user - friendly, secure e- commerce portal, as well as a mobile iOS or Android application, which allow customers to manage their parking needs, including but not limited to vehicle registration, permit purchasing, citation payment, appeals, event parking, and general personal account management. Parkers can purchase temporary and event permits and print them directly from the e- commerce site. Any type of vehicle can be designated for permitting, including but not limited to RV's, city vehicles, and commercial vehicles. In addition, multiple vehicles /license plates /people can be assigned to a single permit, making it convenient for carpoolers and families to manage the use of one permit. A $3.50 convenience fee will be charged to the end user per transaction. COLLECTIONS NuPark will provide a direct interface with the CA -DMV for processing DMV holds and liens. All DMV collected money will be deposited directly into the City's bank account and citations will be reconciled in the system. NuPark will work with the City's contracted collection agency to aid in a comprehensive collection program including the Franchise Tax Board. NuPark will provide interface and citation collections dashboard to help the city maximize citation revenue. IMPLEMENTATION, TRAINING, & SUPPORT Our experienced NuPark implementation team will provide the City with the knowledge, documentation, support, and training needed to successfully transition from your current parking system to the uParkCity solution. Our comprehensive implementation process includes the following: 1. Data Conversion 2. Review of current processes and operational goals Parking Management Proposal Page 17 NUPARK" impm.mm 3kirg YNeaomJ. 3. Configuration of the uParkCity system 4. Configuration of integrations and interfaces 5. Field hardware installation and configuration 6. Online system training 7. On -site implementation and training on all facets of the system during go -live 8. Follow -up training post go -live Timeline NuPark is prepared to begin the implementation process with the City immediately upon award of the contract. Typically the uParkCity system can be implemented within 60 -120 days of the award date depending on City timelines and resource availability. The implementation phases listed above typically occur in the order listed, while some take place concurrently. Integrations NuPark is happy to match the format of current interfaces (if desired) to ensure a smooth transition between systems and a minimal impact on local IT resources. We are pleased to offer you the expertise of our staff and the robust technology of the uParkCity solution, so that you can take advantage of greater efficiencies in your operation. Methodology The City will be assigned a dedicated project manager and implementation team to support and guide you through this important transition. The team will meet with you at least weekly to cover scheduled tasks and address any outstanding items. We focus on understanding your rules and procedures as well as operational goals. We make sure no stone is left unturned by offering you full integration with any other City system you desire. Our training is customized to your parking operation and is designed to make you feel confident and comfortable with the system. NuPark is committed to ensuring a successful transition and Go Live for the City. Peer -to -Peer Support The City of Seal Beach will be paired up with a current NuPark customer as an implementation partner. This partner is available throughout the install process and after go live for direct communication. The goal is to create a close relationship with another NuPark customer. You will be able to ask operational questions, gather general information, and receive peer -to -peer support from someone who is currently using the NuPark solution. On -Site Training Our experienced team will provide change management training for your staff, make recommendations on Best Practices, and share operational insight from years of experience operating an LPR- enhanced parking system. Members of our implementation team will be onsite for both the week of go -live and the week after. The goal is to ensure that your parking staff is not only trained on how to use the system, but feels comfortable using the system on a daily basis. Follow -up On -Site Training We will schedule a follow -up consulting visit to take place a few months after implementation. The follow -up visit is designed to ensure the system is continuing to best serve your business needs. To this end, our on -site personnel gather direct feedback from all levels of your parking team, and discuss additional opportunities to improve and expand your use of the system. Our goal is to provide you with a seamless transition to an effective, automated parking management system that will help you increase revenue and customer satisfaction. Your success is our success. Ongoing Training and Support NuPark's system is designed to be easy to use for both new and experienced users. We will make training available to you in six -month intervals, if required. NuPark also provides a number of ongoing features for any necessary user training. These include an online knowledge base, community forums, and web tutorials. Your success is our success, so we are there for you throughout the life of the contract. Parking Management Proposal Page 18 NUPARK'" Fmpovenng A�I� Vmnflwuh Client and Customer Support Standard support is available via phone, email, or support portal Monday- Friday 8:00 am to 6:OOpm local time. Emergency phone support is available 24 hours a day, 7 days week, 365 days a year. Customers can contact support via phone, support website, or email. There are no limits to the number or types of support calls. All standard support Issues will be responded to within 24 hours, while emergency items will have a 30- minute response time. Additionally, customers who complete advanced system training will be given direct access to our second level support team. Remote Log -In Our support staff has been supporting parking applications for 20+ years. With a hosted solution, we see your data in real -time as if we were in your office. When necessary, we can also use a quick and secure remote - login service so that we can see your computer screen, or you can see ours. Parking Management Proposal Page 19 NUPARK' F]ryn�enn0. R,YIry PMeMaMb FUTURE FEATURES E- Citations Nu Park's flexible enforcement solution gives you the ability to issue e- citations in addition to or instead of paper citations. Identified violations can be queued for review prior to actual issuance, which enhances safety in the field by keeping the enforcement vehicle moving at regular speed without continued stops, and can also be helpful for training new officers. Once issued, citations are emailed to known customers with email addresses and mailed to those without. The e- citations module includes the following features: o Citation Review Dashboard: This review utilizes user - configured settings to identify citations for review before issuance. Additionally, before issuance an automatic business rule check is performed to insure system changes haven't occurred between the violation date and issuance date. One example of this would be if an online permit were purchased after a violation was identified but before the citation was issued; based on the City's configuration and business rules the citation would be discarded due to the updated information. o Vehicle notification tracking: Users can setup a field alert to require vehicles with multiple citations within a set time frame to be provided with an additional visual notification on the vehicle. The system will then allow the officer to note their actions after the alert. o Optional Paper Citations: This feature gives you the option to issue paper citations for unidentified vehicles, thereby decreasing the need for obtaining owner information for unidentified vehicles due to the possibility of off - windshield payments. o Date /Time Stamp: Both the Violation Date /Time and Issued Date /Time is recorded for every citation issued, giving you a clear and efficient audit trail. 0 Location Link: Each e- citation provides a link to a Google Map view of the violation location, giving an additional piece of evidence for customer review. This type of modern feature decreases unnecessary appeals. System Innovations The NuPark System was built on the premise that innovation is key to providing a modern, flexible, and expandable system that will continue to meet the needs of an evolving industry. Our modular and highly integrable system gives you the ability to add services when the need arises without changing your entire system. To that end, we are also constantly working to develop state -of- the -art features to meet future expectations. One example is the incorporation of a social media component, where the City can be in constant communication with your parkers, letting them know if a lot will be closed for maintenance. One of our current customers, Stanford University, is adding a personal image to the customer page, creating convenience for both staff and parkers. We always welcome innovative ideas, and keep an open dialog with our clients regarding their needs and future interests. As a NuPark client, you will always benefit from system innovations, no matter where they originate. Parking Management Proposal Page 20 NUPARK' ri^ W ^�n,rp PakIT. 14Nt W maN NUPARK'S UNIQUE FEATURES The following items are features and concepts that are unique to the NuPark solution. Product Age: The NuPark solution has been built from the ground up in the past S years. This allows for the use of more modern coding platforms, architectures, and data exchange methods. LPR Focus: uParkCity was built specifically for LPR -based parking and includes the following features: • Virtual Permits E- citations LPR in- vehicle software LPR- focused operation dashboards Real time communication between mobile LPR units and back end software • Parking App: A City- branded app provides the following functionality: • Support for iOS and Android platform. • Permit Purchase • Citation Appeal • Citation Payment Permit Parking Privilege Verification (Where can I park ?) Optional Parking Violator Reporting Pay By Cell functionality • LPR Integration: The following items are available from within (not in a separate program) the NuPark solution. • License Plate Image Search • LPR Utilization Dashboard • LPR Live Read Dashboard • LPR Usage Audit Dashboard • Boot/Tow Module: Manage boot and tow transactions for vehicles. • Create boot /tow record on uParkCity, handheld, or in- vehicle software. Log vehicle damage Dispatch boot /tow staff electronically Capture driver and boot /tow staff signature • Record towing details including location and company Central Cashier Closeout: The uParkCity system provides a built -in cashier close out system to streamline and automate the cashier daily closeout feature. The feature provides the following. • Start of shift cash count • End of shift cash count • Automatic reconciliation between cashier transactions and recorded revenue • Second level cash count recount and review • Overall cashier revenue summary and review • Automatic generation of bank deposit statement • Support for coin collection from meters. • Public Safety Interface: Allow limited access to public safety officials to add vehicles to notification lists. Once identified vehicle details (photos, location, time, date) will be sent via email to requesting officer. Additionally officers can search vehicle scan images and location data by license plate, customer, or permit. • GPS Based Permit Zones: Ability to setup permit zones based on GPS location • Permit zones are displayed on City map. • Map is used for online permit sale information • Provides location -based parking privilege functionality on customer app • Provides GPS -based permit zone verification fro handheld and vehicle enforcement units. • Allows for creation of complex zones which include multiple lots or which separate single lots into multiple zones. Parking Management Proposal Page 21 NUPARK" impreXVP h,Y�P 14Mrvwn,h • Motorist Assist Program: Record and track motorist assistance provided by parking staff. The following functionality is provided. • Record customer and vehicle information • Document services provided • Capture customer signature on completion • Report on frequent users and limit availability based on abuse • Available on both handheld and vehicle enforcement units. • Field Hardware Status Dashboard: Monitor the status, location, battery life, and usage of all field hardware devices from one dashboard. Plate Based Validation System: License plate based validation system that provides the ability to provide location and vehicle based validations. Functionality includes the following: • Kiosk application for vehicle registration • Location and license plate restrictions to help prevent abuse • Real time update of validation status on handheld and vehicle enforcement units • Multiple validation types supported including time based (2 hours free), reduced rate ($3 off), flat rate ($S all day), and prepaid validation • Validation usage reports • Departmental or customer billing for validation usage Guided Enforcement: Utilize LPR vehicle to identify vehicles in violation and dispatch the vehicle information and location to separate handheld enforcement units to issue citation. Automatic Day Pass (Toll Pass): Allow parkers to register vehicle and place their credit card on file before parking. When the vehicle is found on City in a valid parking space the parker will automatically be charged the daily parking rate and issued a full day permit. Online Multi -Level Appeal Process: Support for a paperless multi -level appeal process. • The system functions in the following ways: • Parker registers citation appeal online with customer portal site and uploads all necessary evidence, notes, and photos. • Appeal officer reviews appeal within uParkCity and rules on appeal. • Parker is notified electronically of decision. • If requested, second or third level appeal reviews are performed using the uParkCity appeal review portal. This portal provides second and third level review staff with all recorded details including citation, customer appeal, previous appeal level notes, and the ability to rule on the appeal. • Appeal abuse reports are included to help monitor customer abuse of the appeal process. Information Notification Login Window: Prompts users to agree with data usage and operational guidelines upon login. These guidelines can include FERPA, PCI, and City rules for system usage. System Security: Microsoft Azure hosting provides many unique security features that you would otherwise have to design, acquire, implement, and manage. • System has the ability to encrypt designated field based on City requirements. • For more information about the Azure system please visit https://azure.microsoft.com/en- us /support/trust- center /security/ Parking Management Proposal Page 22 VPNU PAR K° im,n��nnRRM1InH H,^!1*`M,h ATTACHMENTS PRICING NuPark provides you with one price to cover all your current and future needs, including full functionality, hack office software, customer portal, unlimited user licenses, all new releases, upgrades, patches, integrations, onsite implementation, training, hosting, and ongoing support. Please find a detailed quote on the following page for your review. SPECIFICATIONS on the pages following the pricing, we have provided you with detailed spec sheets for our recommended hardware. • LPR Camera: AutoVu Sharp X • In- Vehicle Enforcement Device: Toughpad G1 • Handheld Enforcement Device: Toughpad M1 • Printer: micro Flash Parking Management Proposal Page 23 '® Autati'u AutoVu SharpX High - Resolution Automatic License Plate Recognition Camera The SharpX is an IP -based automatic license plate recognition (ALPR) camera of the AutoVu system. Designed for the most demanding situations, the SharpX provides high license plate capture and read rates in both mobile and fixed deployments. The SharpX helps public safety agencies and private organizations locate vehicles of interest, monitor vehicles entering and exiting their premises and enforce parking bylaws. Combined with AutoVu's robust feature set, the SharpX can compare scanned vehicles to lists of wanted vehicles, parking permit owners or employees, and automatically notify operators of situations requiring their intervention. Get More from Your ALPR System Unsurpassed Reading Accuracy -the AutoVu SharpX uses a progressive scan sensor with 1034 x 946 (XGA) resolution to capture license plate images for analysis. This sensor provides an image resolution two to three times higher than most solutions found on the market today, ensuring better readability in different cases such as bad weather, dirty or obstructed plates, difficult angles, and reads across three lanes in mobile applications. Analyse Vehicle Behavior and Characteristics - The SharpX provides more than license plate numbers. Advanced AutoVu analytics can identify a license plate's state or country of issuance as well as vehicle make. AutcVu also analyzes the behavior of scanned vehicles, calculating their speed and direction of travel with a single camera. The SharpX enhances situational awareness and unlocks new insights into vehicle conduct on monitored installations and roads. Unified with Video Surveillance and Access Control - when unified with video surveillance and access control systems within Genetec's Security Center platform, AutoVu SharpX cameras can be leveraged as video surveillance units, in addition to reading license plates, increasing situational awareness for operators. Innovative Solutions SharpX Key Features r Up to 4 high - resolution ALPR cameras on the same processing unit Reads license plates 24 hours day and in any environmental conditions with built -in illumination Designed for fixed and mobile ALPR applications Captures license plates on vehicle travelling at speeds over 220 MPH (355 km /h) Identifies vehicle make and license plate state or country of origin alongside ALPR reads Streams live video to Genetec's Security Center unified security platform _ Supports international plate reading }L Ra AutoVu SharpX Camera Specifications AutoVu ALPR Processing Unit Specifications I/O Aut aVu SharpX XGA AutoVu SharpX VGA ALPR camera sensor 1024x946 progressive scan @ 30 fps, monochrome. Wide 640x480 progressive scan @ 30 fps, monochrome. mode (1280 x 808) and Standard mode (1024 x 768) also available within the same camera. Capture range Up to 100 -foot (30- meter) range with reflective license plates Up to 70 -font (21 meter) range with reflective license plates Illuminator Pulsed LED illuminator for effective use in 0 has (total darkness) environments I Different illumination wavelengths available Camera lens options Smm, 12mm, 16mm, 25mm, 35mm,50mm Context camera sensor Color camera 640.480 @ 30 fps Temperature -4 °F to t50`F( -20oC to 65° C) operating environment s-40 -F to 185QF( -40 °C to 85 °C) storage I IEC 60068 -2- 1:2007 Category Ad JEC 60068 -2- 2:2007 Category Bd I IEC 60068 -2- 14:2009 Category No I Includes hi -temp auto shutoff protection Extended temperature option -40 °F to I50 °F ( -40 °C to 65� C) operating environment Water resistance / sealing IEC 60529:2001- 02IPx5, IPx7 Available colors White / Black Vibration MIL- STD -SIOG Method 514.6C, Cat 4 Shock resistance IEC 60068 -2- 27:2008 Test Fa I IEC 60068-2-31:2008 Test Ec, Procedure 1 Housing and mounting Extruded aluminum housing with universal T-slots on either side for universal mounting Dimensions 1.65 (h) x 4.75 (w) x 4.84 (d) inches (4.2 x 12 x 12.3 cm) I Excludes cabling and mounting bracket Weight 1.5 lbs (0.7 kg) Electromagnetic immunity and emmissions FCC part 15 Subpart B I ICES -003 Issue 4 I CISPR22: 2008 / EN55022:2010 +AC2011 I CISPR 24:20101 EN 550242010 EMC Directive (CE Marking) 2004 /108 /ECand 2004 /104 /EC AutoVu ALPR Processing Unit Specifications I/O 2 x 10 /100/1000 Base -T Ethernet ports I 2/4 x ALPR camera inputs Dimensions 12.6 x 8.6 x 4.72 inches (32 x 22 x 12 cm) ,. Processor Intel` Atom" Processor N2600. Up to 4 ALPR cameras (XGA or VGA) per processing unit Power supply 12/24 V DC @ 60 W typical (76W for 4 cameras on X2S and 61 W for 4 cameras on XIS) Temperature -40 °F to 150 °F ( -40 °C to 65 °C) I -40 °F to 185 °F (-40 °C to 85 °C) storage j IEC 60068-2- t:2007 Category Ad IEC 60068 2-2:2007 Category Bd I IEC 60068 -2- 14:2009 Category Na I Includes hi -temp auto shutoff protection Weight 9.41bs (4.2 kg) (XIS) 110.61bs (4.8 kg) (X2S) Electromagnetic immunity & emissions FCC part 15 Subpart B I ICES -003 Issue 4 I CISPR22: 2008 / EN55022:2010 +AC2011 I CISPR 24: 2010 / EN 550243010 EMC Directive (CE Marking) 2004 /108 /EC I 2004 /104 /EC - Genetec 2280 Alfred -Nobel Blvd., Suite 400, Montreal, QC, Canada H4S 2A4 T 514.332.4000 z F 514.332.1692 .r Cr 2014 Genetec All rights reserved. AutoVu, the AutoVe logo, Synergis, Omnicast, Security Center, x geneteccom Genetec, and the Genetec logo are either registered trademarks or trademarks of Genetec All other info@geneteacom trademarks contained herein are the property of their respective owners. r TOUGHPAD Ft -G1 • 4th Generation Intel° Care" i5 vPro" Processor • Daylight- readable Display with Gloved Multi Touch + Digitizer ■ .Up to 20 Hours of Use with an Optional Long Life Battery' ` N. Integrated Bridge Battery, SmartCard, 20 Barcode, Magstripe, RFID, Serial Options and More" . ■ Certified for Use in Hazardous Locations (Class I Division 214 ■ 3 -year Warranty with Business Class Support 1.800.662.3537 panasonic.com/toughpad/Gl Panasonic - -r THE WORLD'S THINNEST AND LIGHTEST FULLY - RUGGED 10.1" WINDOWS° 8.1 PRO TABLET. TOUGHPAD The Toughpad° Fi -G1 Windows° 8 tablet offers a fluid user experience while providing crucial port connectivity and feature rich options in a 4 -F.00T onoa annrv� compact size. Designed for highly mobile field workers, its the thinnest and lightest fully- rugged 10.1" tablet running Windows" S. Powered by HIP-6-5-1 an Intel" Care'" i5 vPro" processor with a MIL - STD -6106 and IP65 certified 81013 design, the Toughpad FZ -Gl Windows' 8 tablet leads the way in rugged mobile computing. Add to that an HD daylight- readable 10 -point gloved multi touch , digitizer screen, and it becomes an essential tool for field workers. TOUGHPAD Panasonic recommends Windows. • PS a havel 2.1 Pm out avadable Windows" 7 Professional downgrade option) . Pan could Utilities )including Dashboard), Recovery Partition GO XAU ILI IT • MIL -STO 81 OG declined 14 due p, shack, vibration, am, adds. our all, were. 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EAP -TLS. EAP -FAST, REAP - Encryption: CHIP, TRIP, 128 bit and 64 bit WEP, Hardware PER in gulf high ,a antenna 11 through POWER SUPPLY . Lure. beery park'. - Saanoam dopers: 10 Bv, Iypia147.o0mnb, minimum 41BOmAhI - tonglifebatheria 10egtypral9300hrArn maarrum87(IOnt in Bavery operation': - Shandara ba"er, 10 berg - Cpltural Inns lee battery': 20 soars in Battery changing time': - Standard bravery: 2.5 hours off, 3 hours an - Optional long life ba0ery : 3 hours if 4 hours do • Optional 7.5W h bridge bakery 110 minute swap dmal POWER MANAGEMENT in Sespead /Resume Fananen, Hibernator standby SECURITY FEATURES an Password Rzon y: Supervisor. Use, . Ham Disk Leek in Sar ingmn cable lock slot • Trusted platform module TPMI secumy chip, 1 2 an Compulracea theft potection agent In BIOS' • Intel °Atli -Thep Technology • enable Sunni reader" -ISO 15693 and 14443 AJB scandi WARRANTY •3- year mnded warrarny. pans and labor DIMENSIONS &WEIGHT" • 106 ILI. 24-1 w1 J 0.8-IHI • 24 as (cantered baveryl • 30 Ed laphorel true lee bath,]' INTEGRATED OPTIONS" in 4G LTE multi carrier mobile broadband with satellite GPS • Choice of IWO beano¢ reader IEAI l or EA2il, GPS TO me, 81, Sena) Dangle. Ethernet MICmSD or 2nd USE 20 pore • Choice al bodge battery . magsmpe reader, Insertable SmkUCZN reader. oneresta s Scri reader or UHF 9 W MHz RFIO reader 1EPC Gen 212 HAZARDOUS LOCATION CERTIFICATIONS" in ANSI /ISA 2.12.01 -2013 - Optional Class I accord 2. groups ABCC certified model ACCESSORIES'' in AD Adapter 13 pi CF- AA6413CM an Standard Bavery Pack 1Z - VZSU84U • Long Life Bavery Pack' FZ VZSU98U in Long Life Barney Bundle )includes rotating hand strap and corner sham sell FZ- BNDLGILLI STI CG4 in Single Battery Chaser Bundle FZ BNOLGIBATCHRG an LINO 3Bay3a11ery Charger FZ- UgJD3BHYG1 • LINO Can Adapter 120W OF LNCOCi20 • LING Car /AL Adapter 9OW lwfor USE pool OF LNCACDC90 • LIND Can Adapter 90W MIL -STD CF LNOMLOC90 in Tall Corner Gram set FZ -ii II • Reform, Hand Strap and Corner dearer Be, Handle FZ- BNOLGIST ICd4 recession, 01 Always- on Case w/hand sunset TBCGIAONLP in ioughMale or Pmfesslda,[ Portfolio TBCGIPFLIO - SILK -P •Durham. 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"forknoods adepardaudzinan, may not appgloap rnp,gurNms tonu Panamncrtp25mtlun m mbd¢ity 1.800.662.3537 panasonic.com /toughpad /Gt TOUGHPAD 02Omniclsmnic Coryenkn of took Al ightswa[ced asighponFI'ctvSpol SheR[o dnelNemtpout mtim lmdemaMSamprogenyofineinaM [tire owmra ©POId Panasonic Cprppratgnol AerN.Merke. ALL rights reurmeleugnWd FI -01 Sett Sneel_gilld INTEGRATED OPTIONS" in 4G LTE multi carrier mobile broadband with satellite GPS • Choice of IWO beano¢ reader IEAI l or EA2il, GPS TO me, 81, Sena) Dangle. Ethernet MICmSD or 2nd USE 20 pore • Choice al bodge battery . magsmpe reader, Insertable SmkUCZN reader. oneresta s Scri reader or UHF 9 W MHz RFIO reader 1EPC Gen 212 HAZARDOUS LOCATION CERTIFICATIONS" in ANSI /ISA 2.12.01 -2013 - Optional Class I accord 2. groups ABCC certified model ACCESSORIES'' in AD Adapter 13 pi CF- AA6413CM an Standard Bavery Pack 1Z - VZSU84U • Long Life Bavery Pack' FZ VZSU98U in Long Life Barney Bundle )includes rotating hand strap and corner sham sell FZ- BNDLGILLI STI CG4 in Single Battery Chaser Bundle FZ BNOLGIBATCHRG an LINO 3Bay3a11ery Charger FZ- UgJD3BHYG1 • LINO Can Adapter 120W OF LNCOCi20 • LING Car /AL Adapter 9OW lwfor USE pool OF LNCACDC90 • LIND Can Adapter 90W MIL -STD CF LNOMLOC90 in Tall Corner Gram set FZ -ii II • Reform, Hand Strap and Corner dearer Be, Handle FZ- BNOLGIST ICd4 recession, 01 Always- on Case w/hand sunset TBCGIAONLP in ioughMale or Pmfesslda,[ Portfolio TBCGIPFLIO - SILK -P •Durham. 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'in,wenerycland, goods PJm¢naal3 tn•htaands mntaztlAdd 11, al Ni amps, iffiflander mnrraurerolmin -Plmse dole. eta Bomtcmm m spasm amen ne non s aw data mgsaix Haan. pvl ppliwal'1601pmatad neaenae0 '6PS.Senxi &b�ttnernx, MiamSO. tn]IISB Opt aenN'slty ndusrva ppliov wlea:earemlmniMana mamlenanreammn�meaue asergam. ' 1G0 - I popNOplpp rytes Lbluallmemay xiptieho ]ekenaie dpmsealryGrnedid, ...... 'andarzatYB donna Wesel cyme lee antl narypxmOng gst ll as vrz pf A.w. w.TTeA'sI aw.'MAM'¢1565MA. "Et hpeumn,x P a nanosung UryM na is Mliot inp to dtape pfotr tlRX pMMtha "leMm arcxurtnmts an not lncluae pronueiw¢WeiSnq(m' WiOOptipnsaant aim pen. "Kr6Wies a91 deal aBPlions IMYMry]CYMggM(Jae Wnlsmalivn'lisil Ponam'ud•N91t Nr tore Is aM ]rails. "forknoods adepardaudzinan, may not appgloap rnp,gurNms tonu Panamncrtp25mtlun m mbd¢ity 1.800.662.3537 panasonic.com /toughpad /Gt TOUGHPAD 02Omniclsmnic Coryenkn of took Al ightswa[ced asighponFI'ctvSpol SheR[o dnelNemtpout mtim lmdemaMSamprogenyofineinaM [tire owmra ©POId Panasonic Cprppratgnol AerN.Merke. ALL rights reurmeleugnWd FI -01 Sett Sneel_gilld P @asrWmty ebal srPadasinprWus,t aprcL4lMeppsuasfng 6a'ddxn edict pp2e Ea.T dooto rob d Post noasYq INS admit enreme lgl d. go am'.TneNS opumi�pba.9a0nY ooeNtionado rakagedenrsrzdlnryoxM oil roads IaNRIow smo ova, ilea app' end four add I Mr, nana[EAlK. 911eryrnMnbning and o1dN pugoRN Otl[rtT.H. Gallery @g'., aCUllsoath nd, inMand01. 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"forknoods adepardaudzinan, may not appgloap rnp,gurNms tonu Panamncrtp25mtlun m mbd¢ity 1.800.662.3537 panasonic.com /toughpad /Gt TOUGHPAD 02Omniclsmnic Coryenkn of took Al ightswa[ced asighponFI'ctvSpol SheR[o dnelNemtpout mtim lmdemaMSamprogenyofineinaM [tire owmra ©POId Panasonic Cprppratgnol AerN.Merke. ALL rights reurmeleugnWd FI -01 Sett Sneel_gilld UUMPOID IYN--11-11q • MIL - STD -810G, 5' Drop and All - weather IP65 Dust and Water- resistant Design • User- replaceable Battery, Bridge Battery and Optional Long Life Battery 4 USB 3.0, Optional NFC, Ethernet, Serial, SmartCard, Magnetic Stripe and Barcode Reader' o Wi -Fi, Bluetooth° and Optional Dedicated GPS . or 4G LTE Multi Carrier Mobile Broadband o 3 -year Warranty with Business Class Support SOLUTIONS FOR BUSINESS 5 -FOOT oaoc annuc IP65 MIL -SM- 810G s Panasonic recommends Windows 8. 7" Windows® 8 tablet with a choice of two Intel" processors. The Panasonic Toughpad© Fi -Ml is the world's thinnest and lightest fully- rugged 7" Windows° tablet, built to enable mission - critical mobile worker productivity without compromise. Powered by Windows° 8.1 Pro and a choice of two Intel° processors, the Toughpad FZ -Ml features a tong tile, user - replaceable battery and a daylight- readable, high - sensitivity multi touchscreen for use with heavy gloves. With the broadest range of configuration options available in its class, the highly customizable Toughpad F7 -Ml is the ideal toot for today's mobile workforce. 7.800.662.3537 panasonic.com /toughpad /M 7 TOUGHPAD Panasonic recommends Windows 8. DURABILITY + VIL- STD -81OG design 15 crop, shock, vibrant, min, east, dead, albmee, Ire w. eee/ma • AC Adapter 13 -pmngl Mond LempereIme, feature I runs shock, humidity e.vlosve atmosphere) • Dori Bull,, Pack • IP65 cerlirea seated all weather hitless design • Long Gk Battery Pack • Solid stale drive healer •Multi -bauery ch.", • Magnesium allay chassis encased whh ABS and elasmmer comer guards • Standard Hand Slap wan • Optional hand strap or Totaling hand strap 51y1Ts Header and Telner • Port cancers • Rolarng Hand strap with • If racer for LOT impact prelecron Stylus Holder and Tether • Pre installed replaceable screen Ism for LOS pmtecdun SOFTWARE 0 Abaci 8.1 Pro 64 bit [with W edows' ] daxngra option] Imam Care ' 5 model) • Desktop Chaste in Windows',) with Bing 64 bit Windows 9 not avartamel lnlm^ Solemn mooed • bay bourbon Cradle •Panasonic Unable, breach, Cashmaml, Recovery Partition CPU • Intel'Card' .5.4302y vPm' Processor - 1.6GHz with Inni Turbo Boost up to 23GHz -3MB cache • Ihuya Cleared- N2807 Processor - Up to 2I6 Gros - IME verb, STORAGE &MEMORY N mt,[• Care- is ardi - BOB SERA ✓, 100R3L- 1333MHel°° - Up m 6448 dreadmnat with combat amount cam -12811 and 256GB solid stale doves 155EI with heaters' in Intel° Celemn• model -4GB SCRAM E0R3L- 1333MH2111 - Up to 6448 additional with optional michi cam - 6466 got Islanders] - 12809 aria 2566B solid slate droves ISSEI —th heaters' DISPLAY N 9' MCA 1280, 800 wild LEE backlighting • 10 point caparrive mum mach dayLight readable screen - 500 nit - IRS display with direct banning - Art. Palliative screen Ireatmenl - Ambient light sensor, crust compass, gym and acceleration sensors - Automatic screen rotation - butdO HO graphics 4200 video mntmller, Pro,. 1664MB shared VRAM with Win 8 64 bit' • concealed mace I ,n igurablel AUDIO in Imagination micmphdne in Social, high-oefioition auoia • Inlegatea speaker • on- and button volume and mute comrom KEYBOARD & INPUT N to -pa rd mWti mum - Supports gloved touch and gestures and do,k otne MOWS no • 6labial butlers 12 user- d,fmdhlel • Styles pen with ienantled holder in Mating hand slap • On screen GWERTY keyboard CAMERAS • 720p wercam with midi . s -AMP me tamers with i We locus and LED Right EXPANSION .. mroSOxC INTERFACE . Occur, ounded.r 24.pin N Headphanesuspeaker Mini lack stereo • USB 301, 11 4 -pin WIRELESS . optional inl,galed 4G LTE multi c monde broadband with satellite GPs • Oachuh dedialed SETS IUbld. Ned Me dermel Intel° Fred Bane Wireless AC7260 W -Fr 002 11sladi in Strength' y4 Clace 11 r FOR • Security - Authentication: LEAP, WPA, 8021, EAR TLS EAP FAST, PEAR - Encryptiom. CdIP. TRIP, 128 -Lit and 64 bit WEP, Eardware ATE in Optional dual high -gain antenna p.ad through POWER SUPPLY . ❑-nn Told, Pack: - Standard bauery: ZZd, typical 3220mi mimmum 3120mAh - Long lire battery : 2.2V, typical 7100mnh. minimum 6800mM • Gallery operation'. - StareaN bauey: A hours - Optional Ieng life bauery. 16 M1ours - Bridge battery: 30 records . Bary, ch.,., proor - Sloneam battery: 2.5 hours all, 3 M1ours oa - Optional long life battery . 4.5 hours off 5 doors on POWER MANAGEMENT • SuspaodiResume Function, Hibernation, Stan" SECURITY FEATURES •Passwgm Sooner saper.idga User, Ham DSk Lock in arranged cable lock slot • /lusted pUtldrm module TPMl Security chip v. 1 2 in Cumputracea theft Pmtetlnn agent in BIOS' • Inlet' Anti-Thell Technology • Colonel amenable Smart Cam reader' an Optional mnlactless RFIO and 5marlCaN reader' SOLUTIONS FOR BUSINESS i— od model, ai." r"- 'adstereo. es somfir. Ref C merge ah., noon. yo.al :.e AS, m and respe[a...so Osi la amdi[[Nyaondol ratan Mingle; islaad &w spr Bear 0111 WARRANTY . 3.year rmitea wawa day. pads and labor DIMENSIONS & WEIGHT' • 9.989L) x 5 2B'1W1 x 0Jl UT • 12 [be INTEGRATED OPTIONS' • 413 LTE multi canner mobile broadband with satellite GPS . Available upgrade packages'. - Bridge battery only and 1 WE damage reader IEA301 or IAN or serial - SmanCard reader half indertabnl and Triage battery , I0/20 agreed, reacer IEA301. LAN, serial or god USE - Magnetic stripe reader and bridge balary, 10120 batcode reader [EA3e1, FAN, Hal ar 2nd USE - HFdRFI0 13 Soo He reader [ISO 15693 and 14443 As amphant and bridge bauery, 10/20 Landon. reacer, loµ serial or 2nd USE - UHF /RFIG 9UOMIT, EPC Gant reader ACCESSORIES' • AC Adapter 13 -pmngl CF- AA6323AM • Dori Bull,, Pack FZ- VZSU94W • Long Gk Battery Pack FZ.VZSU95W •Multi -bauery ch.", FZ VCBMIlid • Standard Hand Slap wan 51y1Ts Header and Telner F2,VSTMI IAU • Rolarng Hand strap with Stylus Holder and Tether FZ- VSTMI2AU • Capacitive Replacement Stylus FZ- VNPMIIU • Desktop Chaste FZ- VEBMSAU • bay bourbon Cradle FZ VEE IIAU at Replacement Emission Fdm FZ- VOFMIIU B.Mar Ballot ckbore, ilw Ilniprep�danyhoprt..[pssigg Gutwn ackaso..0 hers skin to leis plsud Ntep pamdng Ails urn In edmme hot or wlp em'upuma8 'WbaI WIM pppm. '168 - I boy al mpp .I pros I 'To, we it i Mg M ll no IN I, be Par at anpd eyslem [ t, mien To, we R, Radii Honor no IN py IRwraMn'iegmeraliry ryslem al aft asfiedR .W- WiEecy oodargpore 'ANrmlxh kte.Batt¢ry;etlprmarce I¢alpres v[px[LReprodax rilespantan tpt% mnp0msplCn ulntae aneryar ery. i pop en ,l ites LYnry 4m m mpg durogrom,11 , tnye,stattlgrons mLm @laraa.mng rib dMr cttBuhtoo n. ans,me",pwLL yprs Nr •oomaM1nean isltion to enle nen pomesto Tha nIpsnor at .larinuandoe® glocnes . IL egnla Rod the as, .,d etal ayou mnpguam Visit ftvmm[ ttne for 111. .Rtool peliib 1.800.662.3537 panasonic.com /toughpad /M 7 TOUGHPAD OF 1 J try "Sfr 7'T 4� > "YrbU {vi x "'''1•' Ultra- rugged and Portable The microFlash family offers the most rugged and reliable performance for route accounting, direct store delivery and field service workers. Frequent drops, extreme vibration, constant jarring, and excessive dust are just a few examples of the regular abuse mobile technology endures. No printer thrives in the demanding mobile workplace better, longer, or more reliably than the microFlash family of printers. 2te The microFlash 2te is the most rugged and reliable 2 -inch wireless portable printer available in addition to being the smallest. In fact, the 2te is up to 33% smaller than competitive rugged printers! USB connectivity allows the 2te to integrate easily into new or existing applications and is also available with optional Bluetooth for wireless communication. 4t j 4te With uncompromising standards, the 4t/4te is engineered throughout to withstand even the most punishing portable applications including multiple 6ft drops to concrete. The 41:14te prints outstanding quality 4 -inch receipts, proof of deliveries, labels, and invoices. The 4t comes with Serial and IrDA communication. The 4te is every bit as rugged as the 4t but it offers enhanced processing speed (10 times faster), greater memory capacity, USB connectivity power status lights. external charging, and optional Bluetooth and 802.11 bjg wireless connectivity. popular applications a ■ ■ P� Route Accounting/ Direct Store Delivery • Delivery Receipts •Inventory Reports • Route /Labor Scheduling • Credit Card Transactions Field Service • Service Receipts • Pickups/Deliveries • Maintenance • Settlement Reports yourbenefits • • Increased productivity- Using a reliable printer means your operation will run smoothly without downtime or hand written receipts. The microFlash family is the most rugged and reliable printer series available with a proven design to keep mobile workers productive and your customers satisfied. Lower total cost of ownership (TOO) - Save money on expensive extended warranties and repairs. Everyone agrees that reliability is important to the success of an application but Datamax - O'Neil is the only company to stand behind its mobile thermal printers with a 2- yearwarranty. Mobile POS • Transaction Receipts • Rain Checks -Coupons • Que Busting Did you know? Using quality labels and paper can. significantly prolong the life of your printhead. Datamax -O'Neil offers a wide variety of high quality media for its printers including custom and stock labels and receipts, ticketing media, and cleaning products. When you choose Datamax - O'Neil, you receive a proven commitment to superior quality. Quality i--1 that results in performance and Guaranteed. datamax•o'ned right by our customers. Communication Options Serial, Bluetooth N2.0) Serial, IrDA Bluetooth 1802.11 802.11 Wg Model 2te 2te (with card reader) 4t (Serial) ate ate (with card reader) Dimensions - 5.5 "h x 4.3 "w x 25 "tl ! 6.4" In x 4.3 "w x 2.5 "d 6.82"h x 6.5Tw x 2.6 "d 6.8 "h x 6.9 "w x 2.7 "d i 7.6 "h x 6.9 "w x 2.7 "d (139.70 x 109.22 x 63.5 mom (162.56 x 10922 x 63.5 mm) (1732 x 166.9 x 66 mm) (I722 x 1758 x 69.1 mm) j (193.5 x 175.8 x 683 mm) Weight (with battery) - ... .. .. 15.3 oz (0.435 kg) 16.9 oz (0.48 kg) 23.75 oz (0.67 kg) 28 oz (0.792 kg) 29.1 oz (0.824 kg) Weight (with battery and paper roll) 192 oz (0.544 kg) 20.7 oz (0.587 kg) 32.95 oz (0.93 kg) 37.2 oz (1.05 kg) 38.3 oz (1.09 kg) Print Width - 1.89 "(48 mm) 4.10 "(104 mm) Media Width 2.25 "(57mm) i 4.41"(112 mm) Maximum Media Capacity - - 2" (50.8 mm) maximum roll diameter 2.25" (57 mm) maximum roll diameter (O.D.) Media I.D. Core 04 "(10.2 mm) i 0.4 "(10.2 mm) Battery (1) Lithium Ion, 7.2V, 1800 mAh (2) Lithium -Ion, 7.2V, 2200 mAh (for a total of 4400 mAh) OC Inputs (12 -15V, built -in spike and surge protection) External DC jack Internal DC jack External DC jack; optional external charge contacts Endurance (an a single battery charge) Prints up to approx. 5,000" or 833 - 6" receipts Prints approx. 13,440" or Prints up to approx. 6,900" or 1,150 -6" receipts i 2,240 - 6' receipts Recharging 3-4 hours from AC adapter or cigarette adapter 4 -5 hours from AC adapter or cigarette adapter Memory 4MB Flash/ 2MB RAM 512KB Flash / 128KB RAM 4MB Flash / 2M8 RAM physical characteristic a o a • Drop specification: - 6 ft. (1.8 m) user environment a a ■ • Operating temperature: -4° F to 122° F ( -20° C to 50° C) • Storage temperature: -40° F to 158° F (-00° C to 70° C) • Charging temperature: 41° F to 104° F (5° C to 40° C) • Relative humidity: 10% to 90% noncondensing • ESD protection: - Otolte) 15 kV Air, 8 kV contact - (2te) 8 kV Air, 4 kV contact print technology a a a • Printhead: - Direct thermal -203 dots per inch (8 dots per mm) • Print mechanism speed: -2" per second (51 mm per second) Thermal Transfer on the Go media a ■ a • Media type. - Direct thermal receipt paper (standard, premium, heavy duty, long -life, image protect, hi temp, and all weather), synthetic media, UV coated media - Labels: linedess labels (optional) - For optimum print quality and printer performance, use Certified Datamax- O'Neil supplies communication a ■ a • Serial: - RS -232; up to 460.8 kbps • IrDA(4t only). -115.2 kbps • USB(2teand 4te only): - 20 (full speed) • 80211 b/g(4te only): - Frequency band: 2.4 to 2.4897 GHz - Data rates: Standard 802.11 d/g rates - Network standard: IEEE 802.11 big - Wireless access modes: Infrastructure and ad hoc - Security protocols: WPA WPA2 Modes PSWEnterprise Security/ TKIP /RC4 I CCMP /AES Encryption Authentication EAP -FAST, EAP -PEAP, EAP -TTLS - Network support: DHCP, TOP, EDP, BOOTP - Remote management support: Compatible with the Remote Management Software and other remote management systems • Bluetooth: - Network environment: Ad hoc network environments i agency approval a a ■ Contact sales representative for the most current approval list warranty a o ■ • 2 years (including platen roller, printhead, and installed options) when used with approved supplies • Contact sales representative for extended warranty options barcodesirfonts/graphics a a s • Standard fonts: - 5.5CPI, 7.2CPI, 10.2 CPI, 10.7CPI, 18.5CPI 20.4CPI, 226CPI & 340CPI (additional fonts available) • Optional characters: - Arabic, Greek, Hebrew, OCRA, OCRB, Unicode subset including Latin & Thai -Asian ( ncluding Big 5, Simplified Chinese, Korean and Shift J IS) - additional international characters available (not available on the 40 • Barcodes: - Linear: Codabar, Code 39, Code 93, Code 128, EAN -8, EAN 13, Interleaved 2 of 5, MSI /Plessey, UCC/EAN-128, UPC -A, UPC -E -2D sym bologies: PDF417; AZTEC, OR, GS1, Datamatrix (available on wireless only) • Graphics: - Supports storage of graphics/logos in Flash memory and transient "print once" graphics software ■ ■ ■ • Protocol: - Line Printer Mode, Easy Print® • Device management (for 802.11 models only): - Remote Management Software (RMS), Wavelink Avalanche MC, Motorola MSP • Drivers: - Windows CE and Desktop • Compatible label design software: - NiceLabel, BarTender®, DP Designer • Software development kit: -C + +, Visual Basic, Microsoft Dynamics, Blackberry options a e a • Wireless communication (2td4te) • Magnetic stripe card reader • Linerless label capability • External charge contacts (4te) • Stationary belt clip (40 Looking for a desktop label printer? Datamax- O'Neil manufactures an extensive selection of desktop label printers that are ideal for manufacturing, warehouse, healthcare, ticketing, postal services and RFID labeling requirements. Competitive custom and standard media products are also available for all your label, receipt and ticketing needs. Included with 2te (1) battery, (1) roll of thermal paper or linerless labels, each printer: (1) cleaning card, and (1) swivel mount belt clip r Pw d DB9 F Cable USB Cable Swivel Mount Bracket (3 models available) r„ Fuse Box Power Cable Kit 3" Spindle Bracket 4t /4te ; (2) Batteries, (1) roll of thermal paper or linerless labels, (1) cleaning card required ■ is ■ AC Adapter AC Adapter available with US, UK, Australia; or Euro plugs recommended is is is Cigarette Lighter Adapter Allows you to charge the printer from the vehicle cigarette lighter 0B9 F Serial/Configuration Cable D89 F coiled right angle cable for connecting to a laptop or desktop computer USB Cable D69 right angle USB download cable (for use with 2teand 4te printers only) Swivel Mount Belt Loup` Velcro loop fastens comfortably and securely around the bell; keeps the printer Mobile Computers secure yet swivels for comfort while bending over or getting in and out of trucks Depot E- Charger KB (4te) Clip slips into the waistband and holds the printer in place; keeps the printer secure Swivel Mount Belt Clip* yet swivels for comfort while bending over or getting in and out of trucks (comes Depot Charger Kit (41) _standard on all 2te models) Can be wall mounted or mounted in the vehicle to securely hold the printer in place; Swivel Mount Bracket` available in standard, e- charge and card reader configurations; additional charging cables must be used to charge printer - compatible with AC, cigarette lighter cables _ and fuse box cables (not included) Cleaning Cards & Kits Use of cleaning cards is recommended to extend the life of the printhead Double Bay Battery Charger (visit www.datannax-oned.c6m/supplies for more information) optional ■ ■ is Serial Cables for DB9 F coiled night angle download cables are compatible with a variety of popular . Mobile Computers mobile computers; see price list for a specific model compatibility and part number Depot E- Charger KB (4te) Allows you to charge (5) 4te printers equipped with optional external e- charge contacts; US, UK, Australia, Swiss, and Euro versions available Depot Charger Kit (41) Allows you to charge (5) 4t printers at once; US, UK, Australia, Swiss, and Euro versions available - Fuse Box Power Cable Kit, 10' Charge your printer from a vehicle's fuse box Extension cables available in 3', 6', and 10' lengths for existing installations Spare Battery Lithium -Ion, 7.2V, 2200mAh (for 4t/4te models which require 2 batteries per printer) Lithium -Ion, 7.2V, 1800mAh (for 2te models which require 1 battery per printer) Double Bay Battery Charger 2 -bay battery charger keeps additional batteries charged and ready for use (for use with 4t and 4te batteries only) IP54 Soft Cases Protects your printer from environmental elements such as dust and moisture; meets IP54 compliance standards (models available for use with 2te and 4te printers) Swivel Mount Shoulder Strap' Adjustable strap allows the user to comfortably carry the printer on the shoulder; keeps the printer secure yet swivels for ease of motion Swivel Vehicle Mound Velcro Pad' Keeps the printer secure yet easily accessible on the road 3" Spindle Bracket Turns the 4t/4te into a 3 -inch printer 'S.el mount accessories are not compatible m1h the 4t standard belt clip models to learn more, visit www.datamax- oneii.com Specifications subject to change without notice- Copyright 2012, Data max- O'Neil (rev. 20120112) NNW datamax -dneil right by our customers. A $_fll Company Exhibit B Fees for Services 13 of 13 July 2015 r r r N L m m LO N N ° N °o o D L y m `O m m m E m N E D m m °- N m c 4 c N m rn 9 j z m O.� n3 C P_ N � N U E m ?? am _ E L m ° O D E o N m n m C h p] 0 O U O • m O O p N O N m m m n P m N m o OI N N eH c5 N f9 O1 N m m 'm 0 0 3 B ° •. m m" O O N N O m u c m D i N E E a N °i m co_ 0 N p f9 E ry r r r N L ~ ° D L y m m E m N E D m m °- N m c 4 c N m rn 9 j z m O.� n3 C E� Z5¢ E m ?? am _ E L m ° O D E O C m E N m v m m o z a m m 'm 0 0 3 B ° •. n E '° E m m' x m x x y m u c m D i N E E a o °i m co_ a m 1H E ry n Oco m5 r ° and C C d° 5a o¢ D C d a m a E E m w .o O aEi D m o° U m E °- Q C E 6 m L O m `m .- m m m `O m - 3 '- m .. O m w m ° m m 8 O D m m a L a y m« o W D rn m i1 2 V j N a C m E m °- m y- o m `m 'a Ei 2 3U E E u- N E E m w v u a w v u o c o m v N m E n 2 6 E W 9 c rn C 3 C J OI n V N r U m C O a C D W u¢ W ¢ L E¢ m m E E >. m n¢ L c o 'n ¢ a m m c„ c m o x y °x m v- do ~ z E y m °y - `m d v m �, o 9 m x S U u U o f N 6 E V1 a N n �, Z m U U \ \ z � \ \ 7! -- y \ I<- a \ \ z � 912 Petaluma Drive Cedar Park, Texas 78613 512.786.2886 www.nupark.com Proposal for a Complete LPR- Focused Parking Enforcement Management System City of Seal Beach, California ME NUPARK" June 30, 2016 Joe Stilinovich Chief of Police City of Seal Beach, California 911 Seal Beach Boulevard Seal Beach, CA 90740 Dear Chief: Thank you very much for the opportunity to work with the City of Seal Beach (City). The NuPark solution was developed to help organizations such as yours improve the efficiencies of your parking operation while increasing parking utilization and enhancing customer service. The attached proposal will provide you with an integrated, LPR- focused, parking management solution, including ALPR cameras, enforcement handhelds, and all necessary software. Our system will give you the opportunity to eliminate physical permits, while at the same time increasing enforcement coverage, providing a user - friendly experience for your parkers and staff, and improving City safety. NuPark was founded with the understanding that every parking operation is unique. We believe our distinctive combination of technology and operational experience will provide you with a tool kit to solve not only your current parking challenges, but also those of the ever - changing future. Our implementation and support process is designed to partner with customers to help utilize our industry - leading technology to create new and innovative solutions to the City's parking operation challenges. As such, our no nonsense annual software subscription includes all new releases, upgrades, patches, integrations, onsite implementation, training, hosting, and ongoing support. We, at NuPark, understand the needs of your City's Parking Management System and will deliver a product that is flexible, robust, scalable, and economical. Thank you for the opportunity to propose the NuPark solution for your unique parking operation. We look forward to a long and productive partnership with the City Of Seal Beach. Sincerely, Jim Leida Director of Sales P: 415.806.5522 NUPARK TABLE OF CONTENTS EXECUTIVESUMMARY ......................................................................................... ............................... 4 COMPANY INFORMATION AND HI STORY ...................................................... ............................... S NUPARKPERSONNEL ...................................................................................................... ............................... S DESCRIPTIONOF SERVICES ............................................................................... ............................... 6 PERMITTING...................................................................................................................... ............................... 6 MOBILELPR ....................................................................................................................... ............................... 7 ENFORCEMENT................................................................................................................. ............................... 9 APPEALS.............................................................................................................................. .............................13 REPORTING........................................................................................................................ .............................13 EVENTMANAGEMENT .................................................................................................... .............................14 LETTERS AND NOTIFICATIONS ................................................................................... .............................15 POS/ CASHIERI NG ............................................................................................................. .............................15 INTEGRATIONS................................................................................................................. .............................16 CLOUD-BASED SYSTEM & SECURITY ......................................................................... .............................16 E- COMMERCE & MOBILE PARKING APP ................................................................... .............................17 COLLECTIONS.................................................................................................................... .............................17 IMPLEMENTATION, TRAINING, & SUPPORT ........................................................... .............................17 FUTUREFEATURES ......................................................................................................... .............................20 NUPARK'S UNIQUE FEATURES ..................................................................................... .............................21 ATTACHMENTS...................................................................................................... .............................23 NUPARK" rmn•.,:y nnmy inw.aw,�. EXECUTIVE SUMMARY Nu Park's flexible and secure, web -based parking management solution will provide the City of Seal Beach with numerous operational benefits, including enhanced customer convenience, increased revenues, higher levels of efficiency, and better parker satisfaction. Select system features are highlighted below. Effective Enforcement The NuPark enforcement module leads to improved traffic flow, better vehicle turnover, increased revenues, and parking space availability by automating and streamlining your processes. When you utilize a vehicle -based LPR enforcement program, you will see increases in the rate of citation issuance and decreases in the rate of citation errors. Our Mobile LPR system gives your field officers the ability to cover more area in less time, increasing efficiency and compliance. In addition, our real -time enforcement platform uploads citations and makes them available for payment immediately after issue. System Support While uParkCity is designed to be easy to use for both new and experienced users, we do provide your staff with comprehensive training and support for the life of your contract. Phone, email, or online portal support is available Monday- Friday 8:00 am to 6:00 pm local time. Emergency phone support is available 24 hours a day 7 days week, 365 days a week. System support is included as part of the uParkCity subscription. While you won't need us often, we'll be there when you do. Flexible Permitting The NuPark system supports both physical and virtual permitting, as well a hybrid of the two. This system flexibility allows you to benefit from the efficiency of our automated system while using physical permits, and easily transition into the maximized effectiveness of our virtual permitting when you are ready. Moving to a virtual permit -based parking system removes the need for a physical permit; decreases the yearly cost of permit printing, fulfillment, and ongoing management; and increases the flexibility of your parking system. Parking privileges can be issued, modified, and removed in real -time. This allows for greater utilization of existing parking assets and increases the ability for your parking office to react to and support the need (or at least the request) for exceptions to the established parking operating procedures. Secure Data The fully hosted uParkCity solution ensures that your parking data remains private and the property of the City. Hosted data is always kept in separate databases and access to that data is restricted only to authorized City staff and NuPark support. We provide you with user access rights so you can control access to specific data, and your database is protected by a consistent and frequent backup schedule. System Flexibility Due to the modular nature of our seamlessly integrated uParkCity Solution, specific modules can easily be added to your system to suit your current and future parking management needs. Customer Convenience The uParkCity solution provides you with a City- branded e- commerce website and optional smartphone app for the Android and iOS platforms, allowing your customers to interact with the parking department on their schedule. Interfacing Capabilities uParkCity is capable of interfacing in real time with any external application that offers APIs for data transfer. NuPark has partnered with all major multi -space meter providers and pay by cell systems, giving you increased flexibility and expandability when you need it while maintaining a unified system. Parking Management Proposal Page 4 NUPARK" Pn r...ri,.g P�hing Pnpu.u..n,l. COMPANY INFORMATION AND HISTORY The foundation of NuPark's uParkCity solution was developed by the Texas Tech University parking department and launched in August of 2009. It was created to improve the efficiency of their parking operation by utilizing license plate recognition technology to eliminate visual enforcement. Throughout its development period and beyond, this highly integrated, flexible, and modern solution showed substantial improvement upon visually based enforcement systems. In 2013, NuPark Inc. acquired the Texas Tech solution to bring this comprehensive system to the overall parking market. We used their model as the foundation for our uParkCity system. Our team has over 80 combined years of direct parking operation and technology experience. Members of the team have installed and serviced over 350 customers. Our clients have processed over $20 million in transactions and are managing over 1,500,000 parkers using the NuPark system. NUPARK PERSONNEL NuPark has in -depth experience providing Parking Management services and is dedicated not only to ensuring the success of your implementation but also to providing you with excellent ongoing support. NuPark will assign to your project the following members of our knowledgeable staff: Sharon Schilly: Implementation Manager Sharon has over 17 years of experience in the parking industry. She has worked with both parking operations and technology while at Duquesne University and T2 Systems. At T2 Systems, Sharon built and managed the implementation team; ran the CCS call center, letter processing, and collections division; and has personally installed more than 100 parking customers. Mark Freeman: Support Manager Mark has 20+ years of experience in the public safety and parking fields. Mark has held management roles and worked for both the Indiana University Police Department and the DePaul University Police Department. In addition to this work in parking operations, Mark has spent many years implementing and supporting parking software platforms at both Integrated Education Systems, Inc. and T2 Systems, Inc. Stephen Lambert: Development Manager Stephen has more than 12 years of experience in software development and information technology management. As the Manager of Information Systems, he has been instrumental in the system architecture, development, and support of NuPark. He earned a dual bachelor's degree in Accounting and Management Information Systems from Texas Tech University. Parking Management Proposal Page 5 NUPARK" r.',.: K.." ,.... - DESCRIPTION OF SERVICES PERMITTING uParkCity offers a robust permit management system with a wide variety of features designed to streamline and increase the profitability of your permitting process. Our solution provides you with the flexibility to utilize virtual permits, traditional physical permits, or any combination of the two. NuPark gives you a comprehensive administrative portal for managing all of your permitting requirements and our City- branded customer portal site adds modern convenience for permit purchases, customer account management, and more. Virtual Permits The NuPark system was designed around the idea of virtual permits as the logical container for all of the attributes of a permit. These attributes include start /end date, price, permissions, valid times /dates, locations, exceptions, etc. Once defined, unique vehicle identifiers are tied back to the virtual permit. These identifiers include license plates (used with LPR), toll tags, ID cards, automated vehicle identifiers, etc. This allows one virtual permit to be sold and used in a multitude of situations, giving you increased flexibility and convenience. Administrative Access Authorized City personnel conveniently manage the entire permitting process, including everything from on- sale dates to group authorizations, using our comprehensive management site. Permit effective and expiration dates can be set -up for a specific date and time; your patrons will not have to pay for longer than they need. Customer Portal Website The uParkCity solution includes a user - friendly, secure Customer Portal website as well as a mobile iOS or Android application, which allow customers to manage their parking needs, Including but not limited to vehicle registration, permit purchasing, citation payment, appeals, event parking, and general personal account management. Multiple vehicles /license plates /people can be assigned to a single permit, making it convenient for carpoolers and families to manage the use of one permit. Automatic Day Pass NuPark's Automatic Day Pass functionality provides customers with the flexibility of automating occasional day pass purchases. Parkers simply place their credit card on file, and whenever their vehicle is found in a valid parking spot a virtual permit is charged to their account for that day. This feature not only provides a high level of customer convenience but also improves compliance and increases City revenue. Customer Tracking Nu Park's customer - centric database creates a customer record for each user, linking multiple vehicles, permits, citations, addresses, event registrations and more. Your authorized staff has single -page access to all information linked to a customer record, including information related to the permit sale, such as permit status, payment history, customer information, and sold by details. Parker Status City administrators control parker status through our management website. Customer records will reflect a customer as a VIP, scofflaw, or employee with specific lot privileges. This information is communicated in real - time to all aspects of the system, meaning permit purchases can be restricted depending on parker status. In addition, your field officers have the most up -to -date status information giving them the ability to take appropriate action in the field. Permit Pre - Qualifications uParkCity gives your authorized administrators the ability to set pre - qualification requirements for permit purchases. When applying for a permit, applicants can be required to submit documentation for parking in specific lots or locations, such as a utility bill or car registration, for example. Once submitted, documents can be approved either automatically or manually, depending on your business rules. Parking Management Proposal Page 6 NUPARK" MOBILE LPR Mobile LPR provides the City with a highly effective way to verify parking permits, confirm mobile or meter -based payments, issue citations, identify scofflaws, provide vehicle location information, and more, all in real -time. And when you are ready, it also plays a key operational role in virtual permits and e- citations. Our Mobile LPR system maintains a high 95 -98% read rate, even in darkness or adverse weather conditions. The NuPark mobile LPR solution interfaces directly with the Genetec AutoVu LPR camera hardware and does not utilize or require interaction with the AutoVu Patroller or Security Center software. This direct integration reduces the system complexity, increases functionality, and improves officer usability. The same software used to identify vehicles is the same that is used for enforcement with those vehicles. All of the functionally available in the enforcement handheld is available in the in- vehicle LPR software. LPR Data Search Parking Management Proposal Page 7 I «. �Iw zar is to ao h LPR SEARCH b 1.1 images _ '�— BY5B347 read 12/2/2013 9:48:44 PM in by firs 9341 . • 4om Ponw.Pw, Y=o.a qw.=. m..q.mneumq. mznau o:.o..m ■ CONTEXT m zwzrzev s. =s:esm PI m it - vzca=zm:a:um ■ ='ar =a=� 9:2,:01 w. ■ Parking Management Proposal Page 7 NU PAR K rnp..a�B V,hInB I'r. /tnlnn,l. LPR Dashboards For authorized users, LPR data is made accessible in a number of LPR specific dashboards. These include LPR data view, LPR utilization, and LPR Reads map. The LPR data view allows LPR data being collected in the field, including any field alerts, to be viewed from the back office software. This information includes any known customer information about the vehicle. The LPR utilization dashboard shows the number of LPR vehicle scans in an easy to read graphical format. The LPR reads map shows vehicle location, enforcement status (allowed, in violation, etc.) and images captured, and provides the ability to search using the license plate. LPR Utilization Dashboard LPR Data Map Dashboard .alBl: sow .«...�..... wow. d.a ......... . . a x O G� :ate ® IM ® m m ® ® m �© ©m I 1Q � r a�LI'.�99fId 709'➢alG1 !41'9a ,0 ! Dam a [a% 01 a1 110 ID'i7ID'L1rm7q o Is291 _ �irr rl.�a LPR Data Map Dashboard Parking Management Proposal Page 8 msr r Is291 _ �irr rl.�a ig y $ I J, t 'snT{PT' is 1°u lams le s 'Jar,nGsrk t: O 4 Parking Management Proposal Page 8 NUPARK" f mpxeri,F R,M1rnM 14x..u.wL Data Service Monthly mobile data service is not included in the bundle but is recommended for optimal operation. Mobile data plans are typically available at below market rates through the City's mobile plan, however this service is also available from NuPark for an additional charge. ENFORCEMENT NuPark's comprehensive LPR- enhanced system gives you all the hardware and software needed to efficiently manage your enforcement process from permit verification to citation reconciliation. Citations can be issued electronically via email or letter or printed on the fly (often based on whether the vehicle is identified /affiliated or not). Interfaces with both in -state and out -of -state DMV are offered (when available) to track owner information of citations issued to unidentified vehicles. Interfaces with other City systems can be configured as desired by the City to share citation data. The NuPark system tracks citations, and automatically gives a parker "scofflaw" status based on the triggers set by your administrators. Your field officers will be automatically notified if a license plate or permit indicates scofflaw status, giving them the ability to take appropriate action in the field. Citation Management Nu Park's comprehensive parking solution gives the City the ability to configure citation rules and parking permissions according to your administrative code for parking violations. All photo evidence uploaded to the citation record by either the parker during the appeals process or the field officer during citation writing is viewable in the citation record. Our system accepts several types of image files, including jpg, pdf, As, and doc. Citation Detail �a� y f9413020859 �� _y wafers «� o00 © customers e .A en—r -, p[ 41912014 a 00,00 phi ©,.w vehicles s re 10/21/20137.27:57 AM AW w,Pam _ srmsr,T,o erxsns n auto o.en aac re VIOLATHIN 02 No Valid Pernnt ©r"� permissions our, x alo AALEA RESERVED t Stephen lameerc Nor Explans D., su,cs Atlh COUM 7rrve r No permissions on vehicle rsaoomi VU!mrr3'.i5:rx rm s /wleau r7:m:m —sam rmoom7 r( °°"'• t vw7mr 7.az.1P en rna/mrr I':.:. A. e.taa.mowp__O) x 1i AM fu'nI - - -- tans Show Map M appeals -or TEXAS carol orange M n[wuec osr[ ue Chevrolet Wi receipts .ape. 'Dolt TrucR �rp.e9eEn Di reviews Parking Management Proposal Page 9 NUPARK" fn�..�na. °Y en4nYp'uenunaL Citation Issuance Dashboard Citations Dashboard Auaus[, 30:3 sea ember, 20:3 TOR°ber.42013 - ,.,j 9uui„ EM am wr� m� I ® .m Citation Aging Actions City parking administrators control the actions taken by the system when citations age, balances accumulate, or other triggers take place, based on your unique business rules and the California Vehicle code. For example, the software can be set to place a hold on an account when a customer's balance reaches a certain dollar amount, or when a citation remains unpaid for a specified amount of time. Timing Limit Marking NuPark's handheld enforcement devices provide the ability to "chalk tires" of vehicles in fixed time zone parking areas in order to enforce time zone limits. The handheld maintains a file of tagged vehicles and your officers can access the elapsed time whenever necessary. In addition, field officers working time zone enforcement are able to share time zone records, so one officer can create the initial time zone record and a second officer can issue a citation based on the time zone violation. Time zone information, including photos, is stored centrally and can be accessed on any enforcement handheld or through the back office software. This type of modern feature allows your officers to more accurately identify violators, increasing citation issuance and your revenue. Handheld Enforcement Hardware The NuPark handheld enforcement solution provides the ability to issue and verify permits, issue citations, and record boot and tow records in the field. The NuPark platform supports both rugged and non - rugged Windows and iOS handhelds, Android devices, and many Bluetooth printers. The recommended rugged Windows handheld is the Panasonic Toughpad FZ -M1. The enforcement -ready handheld is certified to meet MIL -STD -8106 and IP65 specifications for resistance to drops up to 5 feet, water, dust, and other elements. It includes a long -life, user - replaceable battery and a sunlight - readable, high- sensitivity, 7- inch multi -touch screen for use even with gloves. Parking Management Proposal Page 10 NUPARK" Kn,m.rly MAlny lmp.�euul. Handheld Enforcement Software The Nu Park handheld enforcement solution is designed to be easy to learn and simple to use. The large screen, lightweight, devices allow enforcement officers to easily see the Information on the screen and to enter data using a large on- screen keyboard. The GPS -based zone definitions allow for zones to be sorted for the officers based on the closest zone to their current location. If they are not within the geo -fence of the selected zone a warning will be displayed for the officer. If the officer continues to issue the citation, the citation will be automatically flagged by the citation review dashboard for administrator review. In order to speed the issuance of citations, the last citation type issued will be at the top of the list for usage. The rest of the list is sorted by usage of that officer with the more commonly used violations bubbling to the top of the list. Finally, an optional last step displays the license plate image either taken by the LPR camera or by the officer. Hardware Warranty The rugged handheld hardware includes a three -year warranty, and ALPR hardware includes a one -year warranty with the option to purchase additional years. Real Time Communication The NuPark handheld enforcement solution features real -time communication with all aspects of the overall parking system. All devices include multi- network high speed 4G LTE networking. This real -time integration allows for robust reporting and quick access to system data. Issuing a Citation is a convenient and efficient five -step process. Parking Management Proposal Page 11 O Search SLCS1 Q testl - UTAH VALID PMufY VIN: Alpine 124 Blue JEEP Plate rr��DESCRIPTION. permits @ rae.. vvm.m stcs - t.c... a9ROU iovaiem State Qp _ .citations Search Op field alerts CHANGE ZONE 0 permissions rwai+c..:assmalcz, SHOW SPACES: SLCSI�. w'aao © (ED] IM Parking Management Proposal Page 11 NUPARK" 3. Enter Vehicle information. If vehicle is already in database, this step is automatically skipped. 4. Enter Violation Information. Multiple violations can be selected and printed on one citation. FLORIDA oo ny oo (F)Back oo w.w Meddle Ty� (Automobile X W Parking over dine linnt $25 W Audi Cl - Cl General A6 No Permit Brown No Permit Four Door No Permit Displayed X ❑Q '� ER MI Parking Management Proposal Page 12 NUPARK'- APPEALS Our City Of Seal Beach- branded Customer Portal gives parkers the ability to conveniently manage their appeals from any computer or mobile device. Violators simply enter citation number, and all citation information, including evidence images, is available for review. Once the evidence is reviewed, parkers have the option to file an appeal. They simply enter their appeal reason and upload any support documentation or evidence. Automated notifications, set by your authorized administrators, can keep them up to date at each step of the process including when a decision is made on the appeal. NuPark's customer portal site gives the City the ability to create a more efficient appeal experience for both your parkers and staff. REPORTING Out of the box, the uParkCity solution includes many user - friendly and customizable methods to retrieve, display, and utilize data from the system. Reports Our flexible reporting package includes numerous standard reports for all major modules of the system. Users can modify, edit, and create reports utilizing the user - friendly report builder. Training on the report builder is provided during implementation and on an as needed basis. The report builder is included in the yearly subscription price and is available for download and use by each user of the back office system. Queries In addition to the reporting tools, a robust web -based query builder tool is included for quick access to the system data. Queries created by the query manager can be saved for future use and used in the report builder. Data from queries can be viewed and sorted in the system or exported in a number of standard formats including Excel, Word, PDF, comma delimited file, and more. Graphs Dashboards offer a graphical view of the data to provide for quick data analysis and improved decision - making ability. The included parking operation focused dashboards offer real -time insight into current hardware status, online permit sales, citation issuance, and citation payment. Reports can also be created to include many graph options and styles. Audit Trail All actions taken within the system are captured and logged with a time /date stamp. A detailed history of all changes to all data types is retained and available for viewing within the application and in queries and reports. Parking Management Proposal Page 13 NUPARK" r.rv,..as Pnuny r,oi,+a,.vl. EVENT MANAGEMENT uParkCity gives you a complete and easy -to -use Event Management System that will help the City efficiently manage customers and event assets. All applicable aspects of your event parking can be monitored and managed with our events module, including physical assets, such as cones, signs, etc. Event parking in the NuPark system is designed for use in a virtual permit environment, and works equally well with physical permits. It has been used for events of all sizes from very small to very large. Event Parker Registration Multiple methods are available to parkers for event registration, both before and during an event. Parkers can quickly and easily set up or log in to an existing account online to purchase parking for a specific event. Event specific web pages with unique URL's can be generated from the uParkCity system to allow for parker registration. This page includes vehicle registration, optional customer payment, department billing, event details, transportation options, maps, and specific address or GPS points for mapping using external system such as Google or Apple maps. This same efficient process can also be completed at a point -of -sale location, including in the lots on the day of the event. All event data is made available on your handhelds in real time for processing event entries in the field. Event Management Using the uParkCity management site, your administrators can authorize, augment, or manage communications on event requests, and event resources and parking rates can be assigned specific to each event and location. For example, you can set start and end dates for individual event parking sales, allocate a certain amount of spaces in a specific lot by date, set task reminder triggers, add or delete customer data fields, or monitor the number of spaces sold by lot in real time, all based on the unique parking needs of each event. Interfacing Nu Park's flexible system is capable of interfacing in real time with any external application that offers APIs for data transfer. Real time and batch interfaces can be used to import event data from other City calendars and systems. Integrations with third party parking systems such as multi -space meters is fully supported (and included for no extra charge), however, possibilities are limited by the third party system's capabilities and willingness to integrate. Reporting All event data within the system is available for queries and reports. Please see Reporting Section above for additional details on our extensive reporting capabilities. Parking Management Proposal Page 14 NUPARK" rnpmm�f V,Alnf PWv.mml. LETTERS AND NOTIFICATIONS Letter, email, or text -based customer notifications can be generated from within the NuPark system manually or automatically, based on settings created by your authorized administrators. Our easy -to -use customer communication designer gives your authorized personnel complete control of the creation and editing of emails, letters, and text messages from within the application. The HTML -based designer allows for graphical and pure HTML editing, and our notifications have no character limits. All data stored in the system is available for use in customer communication including citation images, CPS locations, and custom fields. Customer Relationship Management All customer communications are automatically recorded and attached to customer accounts for future reference. Your authorized staff will have convenient access to all details of each communication related to a customer record on our efficient management site. NuPark gives you a comprehensive Customer Relationship Management system with all the tools needed to keep you and your customers on the same page. Mass Communication uParkCity allows you to edit and send mass emails /texts through filtered sets of customer email addresses /mobile numbers that are stored in the database. Editing can be done on a group basis or by individual email /letter /text. Integrated LPR Data Additionally, the integrated LPR data allows for customer communications based on physical presence not just current products sold. For example, if lot is going to be closed for an event. Emails /Texts (or any communication) can be sent to parkers who have actually been parked in that lot over the past 5 days, not just to those who have a permit to be able to park in that lot. This is based on the data automatically collected as part of the LPR enforcement processes. POS /CASHIERING Nu Park's complete parking management system also offers a fully functional POS /Cashiering module that gives you the ability to set up face -to -face permit sales or citation payments where you want and when you want. Sales and payment information entered into the system at your POS location is immediately available within the main database for reports and queries. The NuPark POS functionality has been designed with direct feedback from parking cashiers. Each cashier operates out of a unique system cashier drawer with daily sessions (batches). Each session is balanced and closed out from within the system. Our efficient reporting tool provides an extensive list of cashier reports, including cashier closeout and specified transactions. Individual users can configure the look and feel of their POS feature, including related modules and color themes. All receipts can be configured and printed or electronically sent to a customer. Our comprehensive solution also offers a full, multi -level cashier closeout system feature that streamlines and automates the cashier's daily closeout process from start to finish. This cashiering feature gives you real time display of payments, cashier balancing, and supervisor approvals, and also provides the following: • Start of shift cash count, • End of shift cash count • Automatic reconciliation between cashier transactions and recorded revenue • Second level cash count recount and review • Overall cashier revenue summary and review • Bank deposit reconciliation • Spot check audit support • Support for coin collection from meters. Our unique cashier closeout feature dramatically increases cash controls while decreasing cashier closeout time. Parking Management Proposal Page 15 NUPARK" inV^`�nry V,hing Pnd.auW. INTEGRATIONS The uParkCity solution was designed from the beginning to seamlessly integrate with other information and parking management systems, including central single sign on systems. Standard interfaces provides, when needed, for two -way batch and real time data transfer of customer, citation, DMV, and financial data. NuPark has the ability to deliver interfaces with any software system with which the parking office chooses to share data, and we have extensive experience interfacing with outside systems. NuPark has also partnered with all major multi -space meters, pay -by -cell providers and collection agencies to provide a comprehensive real time solution for your parking operation. We do not charge more for these interfaces, nor do we assess an upcharge for exchanging real - time data. NuPark is proud to partner with Parkeon to provide the City with a state -of- the -art pay -by -plate solution. Parkeon has over 100 clients utilizing pay -by -plate with an installed base of over 5,000 pay -by -plate multi -space meters. Parkeon pay -by -plate systems can be found in the US, Canada, Australia, Brazil, France, Italy, Netherlands, Spain, United Kingdom and Greece. In 2014, Parkeon was awarded a contract for the City of Madrid to deploy 2,000 Strada pay stations with pay -by -plate features. The Parkeon meters interface with the uParkCity system in real time via APIs to share event, citation, and permit information. When a user of an LPR vehicle or handheld selects the location, the NuPark system pulls all payment data from the Parkeon systems for enforcement. If a vehicle is found to be in violation, the NuPark system makes a real -time check to see the latest vehicle payment status, both as the citation process begins and before the citation is completed. Additionally if e- citations are used the vehicle payment status will be checked one last time before the citation is issued via email or letter. Additionally, violators will have the option to pay their citations at any City Parkeon meter. Citation payments are reconciled in real -time in the uParkCity system. CLOUD -BASED SYSTEM & SECURITY The uParkCity solution includes a fully hosted, cloud- based, system that utilizes the Microsoft Azure hosting platform. Windows Azure delivers a 99.95% monthly SLA with automatic OS and service patching, built -in network load balancing and resiliency to hardware failure. Microsoft is responsible for all servers, services, storage, security, access, OS upgrades, routine maintenance, backup /recovery for production and test environments. System Security Azure's extensive system security addresses security risks across its infrastructure with continuous intrusion detection and prevention systems, denial of service attack prevention, regular penetration testing, and forensic tools that help identify and mitigate threats. Azure blocks unauthorized traffic to and within Microsoft data centers using a variety of technologies such as firewalls, partitioned Local Area Networks, and physical separation of back -end servers from public- facing interfaces. System Backups Azure's SQL Database automatically creates backups of every active database using the following schedule: Full database backup once a week, differential database backups once a day, and transaction log backups every 5 minutes. The full and differential backups are replicated across regions to ensure availability of the backups in the event of a disaster. By storing your data in Azure SQL Database, NuPark takes advantage of many fault tolerance and secure infrastructure capabilities that you would otherwise have to design, acquire, implement, and manage. Parking Management Proposal - Page 16 NUPARK- Additional security measures in place to protect City data include the following: • Network isolation. Network isolation prevents unwanted tenant -to- tenant communications, and access controls block unauthorized users from the network. Virtual machines do not receive inbound traffic from the Internet unless customers configure them to do so. • 24 -hour monitored physical security. Microsoft datacenters are physically constructed, managed, and monitored 24 hours a day to shelter data and services from unauthorized access as well as environmental threats. • Monitoring and logging. Centralized monitoring, correlation, and analysis systems manage the large amount of Information generated by devices within the Azure environment, providing continuous visibility and timely alerts to the teams that manage the service. Additional monitoring, logging, and reporting capabilities provide visibility to customers. • Patch management. Security patches help protect systems from known vulnerabilities. Integrated deployment systems manage the distribution and installation of security updates for the Azure service. Customers can apply similar update management processes for virtual machines (VMs) deployed on Azure. • Access monitoring and logging: Security reports are used to monitor access patterns and to proactively identify and mitigate potential threats. Microsoft administrative operations, including system access, are logged to provide an audit trail if unauthorized or accidental changes are made. Customers can turn on additional access monitoring functionality in Azure and use third -party monitoring tools to detect additional threats. Customers can request reports from Microsoft that provide information about user access to their environments. • Data Encryption: Our system has the ability to encrypt data at the field level. We will work with the City to determine which critical information should be encrypted. & COMMERCE & MOBILE PARKING APP The uParkCity solution includes a user - friendly, secure e- commerce portal, as well as a mobile iOS or Android application, which allow customers to manage their parking needs, including but not limited to vehicle registration, permit purchasing, citation payment, appeals, event parking, and general personal account management. Parkers can purchase temporary and event permits and print them directly from the e- commerce site. Any type of vehicle can be designated for permitting, including but not limited to RV's, city vehicles, and commercial vehicles. In addition, multiple vehicles /license plates /people can be assigned to a single permit, making it convenient for carpoolers and families to manage the use of one permit. A $3.50 convenience fee will be charged to the end user per transaction. COLLECTIONS NuPark will provide a direct interface with the CA -DMV for processing DMV holds and liens. All DMV collected money will be deposited directly into the City's bank account and citations will be reconciled in the system. NuPark will work with the City's contracted collection agency to aid in a comprehensive collection program including the Franchise Tax Board. NuPark will provide interface and citation collections dashboard to help the city maximize citation revenue. IMPLEMENTATION, TRAINING, & SUPPORT Our experienced NuPark implementation team will provide the City with the knowledge, documentation, support, and training needed to successfully transition from your current parking system to the uParkCity solution. Our comprehensive implementation process includes the following: -, 1. Data Conversion 2. Review of current processes and operational goals Parking Management Proposal Page 17 �NU PAR K'" lnhnmryPM�M Me..wl. 3. Configuration of the uParkCity system 4. Configuration of integrations and interfaces 5. Field hardware installation and configuration 6. Online system training 7. On -site implementation and training on all facets of the system during go -live 8. Follow -up training post go -live Timeline NuPark is prepared to begin the implementation process with the City immediately upon award of the contract. Typically the uParkCity system can be implemented within 60 -120 days of the award date depending on City timelines and resource availability. The implementation phases listed above typically occur in the order listed, while some take place concurrently. Integrations NuPark is happy to match the format of current interfaces (if desired) to ensure a smooth transition between systems and a minimal impact on local IT resources. We are pleased to offer you the expertise of our staff and the robust technology of the uParkCity solution, so that you can take advantage of greater efficiencies in your operation. Methodology The City will be assigned a dedicated project manager and implementation team to support and guide you through this important transition. The team will meet with you at least weekly to cover scheduled tasks and address any outstanding items. We focus on understanding your rules and procedures as well as operational goals. We make sure no stone is left unturned by offering you full integration with any other City system you desire. Our training is customized to your parking operation and is designed to make you feel confident and comfortable with the system. NuPark is committed to ensuring a successful transition and Go Live for the City. Peer -to -Peer Support The City of Seal Beach will be paired up with a current NuPark customer as an implementation partner. This partner is available throughout the install process and after go live for direct communication. The goal is to create a close relationship with another NuPark customer. You will be able to ask operational questions, gather general information, and receive peer -to -peer support from someone who is currently using the NuPark solution. On -Site Training Our experienced team will provide change management training for your staff, make recommendations on Best Practices, and share operational insight from years of experience operating an LPR- enhanced parking system. Members of our implementation team will be onsite for both the week of go -live and the week after. The goal is to ensure that your parking staff is not only trained on how to use the system, but feels comfortable using the system on a daily basis. Follow -up On -Site Training We will schedule a follow -up consulting visit to take place a few months after implementation. The follow -up visit is designed to ensure the system is continuing to best serve your business needs. To this end, our on -site personnel gather direct feedback from all levels of your parking team, and discuss additional opportunities to improve and expand your use of the system. Our goal is to provide you with a seamless transition to an effective, automated parking management system that will help you increase revenue and customer satisfaction. Your success is our success. Ongoing Training and Support NuPark's system is designed to be easy to use for both new and experienced users. We will make training available to you in six -month intervals, if required. NuPark also provides a number of ongoing features for any necessary user training. These include an online knowledge base, community forums, and web tutorials. Your success is our success, so we are there for you throughout the life of the contract. Parking Management Proposal Page 18 NU PAR K" i�M,riy P�M1fy Pm..�..ul. Client and Customer Support Standard support is available via phone, email, or support portal Monday- Friday 8:00 am to 6:OOpm local time. Emergency phone support is available 24 hours a day, 7 days week, 365 days a year. Customers can contact support via phone, support website, or email. There are no limits to the number or types of support calls. All standard support issues will be responded to within 24 hours, while emergency items will have a 30- minute response time. Additionally, customers who complete advanced system training will be given direct access to our second level support team. Remote Log -In Our support staff has been supporting parking applications for 20+ years. With a hosted solution, we see your data in real -time as if we were in your office. When necessary, we can also use a quick and secure remote - login service so that we can see your computer screen, or you can see ours. Parking Management Proposal Page 19 NUPARK" ,.M,..;.rN."ImNrvu- FUTURE FEATURES E- Citations NuPark's flexible enforcement solution gives you the ability to issue e- citations in addition to or instead of paper citations. Identified violations can be queued for review prior to actual issuance, which enhances safety in the field by keeping the enforcement vehicle moving at regular speed without continued stops, and can also be helpful for training new officers. Once issued, citations are emaded to known customers with email addresses and mailed to those without. The e- citations module includes the following features: • Citation Review Dashboard: This review utilizes user - configured settings to identify citations for review before issuance. Additionally, before issuance an automatic business rule check is performed to insure system changes haven't occurred between the violation date and issuance date. One example of this would be if an online permit were purchased after a violation was identified but before the citation was issued; based on the City's configuration and business rules the citation would be discarded due to the updated information. • Vehicle notification tracking: Users can setup a field alert to require vehicles with multiple citations within a set time frame to be provided with an additional visual notification on the vehicle. The system will then allow the officer to note their actions after the alert. • Optional Paper Citations: This feature gives you the option to issue paper citations for unidentified vehicles, thereby decreasing the need for obtaining owner information for unidentified vehicles due to the possibility of off - windshield payments. • Date /Time Stamp: Both the Violation Date /Time and Issued Date /Time is recorded for every citation issued, giving you a clear and efficient audit trail. • Location Link: Each e- citation provides a link to a Google Map view of the violation location, giving an additional piece of evidence for customer review. This type of modern feature decreases unnecessary appeals. System Innovations The NuPark System was built on the premise that innovation is key to providing a modern, flexible, and expandable system that will continue to meet the needs of an evolving industry. Our modular and highly integrable system gives you the ability to add services when the need arises without changing your entire system. To that end, we are also constantly working to develop state -of- the -art features to meet future expectations. One example is the incorporation of a social media component, where the City can be in constant communication with your parkers, letting them know if a lot will be closed for maintenance. One of our current customers, Stanford University, is adding a personal image to the customer page, creating convenience for both staff and parkers. We always welcome innovative ideas, and keep an open dialog with our clients regarding their needs and future interests. As a NuPark client, you will always benefit from system innovations, no matter where they originate. Parking Management Proposal Page 20 NUPARK" NUPARK'S UNIQUE FEATURES The following items are features and concepts that are unique to the Nu Park solution. • Product Age: The NuPark solution has been built from the ground up in the past 5 years. This allows for the use of more modern coding platforms, architectures, and data exchange methods. • LPR Focus: uParkCity was built specifically for LPR -based parking and includes the following features: Virtual Permits • E- citations • LPR in- vehicle software • LPR- focused operation dashboards • Real time communication between mobile LPR units and back end software • Parking App: A City- branded app provides the following functionality: • Support for iOS and Android platform. • Permit Purchase • Citation Appeal • Citation Payment Permit Parking Privilege Verification (Where can I park ?) • Optional Parking Violator Reporting Pay By Cell functionality LPR Integration: The following items are available from within (not in a separate program) the NuPark solution. • License Plate Image Search • LPR Utilization Dashboard LPR Live Read Dashboard • LPR Usage Audit Dashboard Boot /Tow Module: Manage boot and tow transactions for vehicles. • Create boot /tow record on uParkCity, handheld, or in- vehicle software. Log vehicle damage • Dispatch boot /tow staff electronically • Capture driver and boot /tow staff signature • Record towing details including location and company Central Cashier Closeout: The uParkCity system provides a built -in cashier close out system to streamline and automate the cashier daily closeout feature. The feature provides the following. • Start of shift cash count • End of shift cash count • Automatic reconciliation between cashier transactions and recorded revenue • Second level cash count recount and review • Overall cashier revenue summary and review • Automatic generation of bank deposit statement • Support for coin collection from meters. • Public Safety Interface: Allow limited access to public safety officials to add vehicles to notification lists. Once identified vehicle details (photos, location, time, date) will be sent via email to requesting officer. Additionally officers can search vehicle scan images and location data by license plate, customer, or permit. • GPS Based Permit Zones: Ability to setup permit zones based on GPS location Permit zones are displayed on City map. • Map is used for online permit sale information • Provides location -based parking privilege functionality on customer app • Provides GPS -based permit zone verification fro handheld and vehicle enforcement units. • Allows for creation of complex zones which include multiple lots or which separate single lots into multiple zones. Parking Management Proposal Page 21 NUPARK' • Motorist Assist Program: Record and track motorist assistance provided by parking staff. The following functionality is provided. • Record customer and vehicle information • Document services provided • Capture customer signature on completion • Report on frequent users and limit availability based on abuse • Available on both handheld and vehicle enforcement units. Field Hardware Status Dashboard: Monitor the status, location, battery life, and usage of all field hardware devices from one dashboard. Plate Based Validation System: License plate based validation system that provides the ability to provide location and vehicle based validations. Functionality includes the following: • Kiosk application for vehicle registration • Location and license plate restrictions to help prevent abuse • Real time update of validation status on handheld and vehicle enforcement units • Multiple validation types supported including time based (2 hours free), reduced rate ($3 off), flat rate ($5 all day), and prepaid validation • Validation usage reports • Departmental or customer billing for validation usage Guided Enforcement: Utilize LPR vehicle to identify vehicles in violation and dispatch the vehicle information and location to separate handheld enforcement units to issue citation. Automatic Day Pass (Toll Pass): Allow parkers to register vehicle and place their credit card on file before parking. When the vehicle is found on City in a valid parking space the parker will automatically be charged the daily parking rate and issued a full day permit. Online Multi -Level Appeal Process: Support for a paperless multi -level appeal process. • The system functions in the following ways: • Parker registers citation appeal online with customer portal site and uploads all necessary evidence, notes, and photos. • Appeal officer reviews appeal within uParkCity and rules on appeal. • Parker is notified electronically of decision. • If requested, second or third level appeal reviews are performed using the uParkCity appeal review portal. This portal provides second and third level review staff with all recorded details including citation, customer appeal, previous appeal level notes, and the ability to rule on the appeal. • Appeal abuse reports are included to help monitor customer abuse of the appeal process. Information Notification Login Window: Prompts users to agree with data usage and operational guidelines upon login. These guidelines can include FERPA, PCI, and City rules for system usage. System Security: Microsoft Azure hosting provides many unique security features that you would otherwise have to design, acquire, implement, and manage. • System has the ability to encrypt designated field based on City requirements. • For more information about the Azure system please visit https://azure.microsoft.com/en- us /support/trust- center /security/ Parking Management Proposal Page 22 NUPARK" ATTACHMENTS PRICING NuPark provides you with one price to coverall your current and future needs, including full functionality, back office software, customer portal, unlimited user licenses, all new releases, upgrades, patches, integrations, onsite implementation, training, hosting, and ongoing support. Please find a detailed quote on the following page for your review. SPECIFICATIONS On the pages following the pricing, we have provided you with detailed spec sheets for our recommended hardware. o LPR Camera: AutoVu Sharp X o In- Vehicle Enforcement Device: Toughpad G1 o Handheld Enforcement Device: Toughpad M1 o Printer: microFlash Parking Management Proposal Page 23 ,Aftachme t "C" AutoVu SharpX Camera Specifications Genetec 2280 Alfred Nobel Blvd., Suite 400, Montreal, QC, Canada H4S 2A4 T 514.332.4000 F 514.332.1692 geneteccom rota @geneteccom z ® 2014 Genetec All rights reserved. AutoVU, the AutoVu logo, Synergis, Om Securit nicast, y Center, a Genetec, and the Genetec logo are either registered trademarks or trademarks of Genetec All other _ trademarks contained herein are the property of their respective owners. v. AutoVu SharpX XGA AutoVu SharpX VGA ALPR camera sensor 1024x946 progressive scan @ 30 fps, monochrome. Wide 640x480 progressive scan @ 30 fps, monochrome. mode (1280 x 808) and Standard mode (1024 x 768) also available within the same camera. Capture range Up to 100 -foot (30- meter) range with reflective license plates Up to 70 -foot (21- meter) range with reflective license plates Illuminator Pulsed LED illuminator for effective use in 01ux (total darkness) environments I Different illumination wavelengths available Camera lens options Strom, 12mnt, 16mm, 25mm, 35mm, 50mm Context camera sensor Color camera 640.480 @ 30 fps Temperature -4 °F to 150 °F( -20°C to 65 °C) operating environment I -40 "F to 185-F (40-C to 85'C) storage I IEC 60068 -2- 1:2007 Category Ad IEC 6M68-2-2:2007 Category Ed I IEC 60068 -2- 14:2009 Category Na I Includes hi -temp auto- shutoff protection Extended temperature option -107 to 150 °F ( -40'C to 65 °C operating environment Water resistance /sealing IEC 60529:2001- 021Px5, IPx7 Available colors White / Black Vibration MIL - STD -810G Method 514.60, Cat 4 Shock resistance IEC 60068 -2- 27:2008 Test Ea I IEC 60068 -2- 31:2008 Test F.c, Procedure I Housing and mounting Extruded aluminum housing with universal T- slots on either side for universal mounting Dimensions 1.65 (h) x 4.75 (w) x 4.84 (d) inches (4.2 x 12 x 12.3 cm) I Excludes cabling and mounting bracket Weight LS Ibs (0.7 kg) Electromagnetic immunity and emmissions FCC part 15 Subpart B ( ICES- 003 Issue 4 1 CISPR22: 2008 / EN550222010 +AC2011 I CISPR 24: 2010 I E\ 55024:2010 EMC Directive (CE Marking) 2004/108/EC and 2004 /104 /EC AutoVu ALPR Processing Unit Specifications 1/0 2 x 10 /100 /1000 Base -T Ethernet ports 1 2/4 x ALPR camera inputs Dimensions 12 -6 x 8.6 x 4.72 inches (32 x 22 x 12 cm) Processor Intel' Atom- Processor N2600. Up to 4 ALPR cameras (XGA or VGA) per processing unit Power supply 12/24 VDC @ 60 W typical (76W for 4 cameras on X2S and 61W for 4 cameras on XIS) Temperature AWE to 150 °F ( -40'C to 65 °C) 1 -407 to 1857 ( -40 °C to 85 °C) storage I TEC 60068- 2 -1:2007 Category Ad IEC 60068 -2- 2:2007 Category Bd I IEC 60068 -2- 14:2009 Category Na I Includes hi -temp auto shutoffprotecfion Weight 9.4lbs (4.2 kg) (XIS) 10.6lbs (4.8 kg) (<2S) Electromagnetic immunity & emissions FCC part 15 Subpart B ( ICES -003 Issue 4 1 CISPR22: 2008 f EN55022:2010 +AC2011 I CISPR 24:20101 EN 55024:2010 EMC Directive (CE Marking) 2004 /108 /EC I 2004 /104 /EC Genetec 2280 Alfred Nobel Blvd., Suite 400, Montreal, QC, Canada H4S 2A4 T 514.332.4000 F 514.332.1692 geneteccom rota @geneteccom z ® 2014 Genetec All rights reserved. AutoVU, the AutoVu logo, Synergis, Om Securit nicast, y Center, a Genetec, and the Genetec logo are either registered trademarks or trademarks of Genetec All other _ trademarks contained herein are the property of their respective owners. v. �g nIx i �•' TOUGHPAD Ft -G1 ■ 4th Generation Intel° Core" i5 vPro" Processor • Daylight - readable Display with Gloved Multi Touch + Digitizer • Up to 20 Hours of Use with an Optional Long Life Battery' • Integrated Bridge Battery, SmartCard, 2D Barcode, Magstripe, RFID, Serial Options and More'' • Certified for Use in Hazardous Locations (Class I Division 21` ■ 3 -year Warranty with Business Class Support 1.800.662.3537 panasonic.com/toughpad/Gi THE WORLD'S THINNEST AND LIGHTEST FULLY - RUGGED 10.1" WINDOWS° 8.1 PRO TABLET. The Toughpad° FZ -G1 Windows° 8 tablet offers a fluid user experience while providing crucial port connectivity and feature rich options in a 4 FO[1T compact size. Designed for highly mobile field workers, it's the thinnest 61UP PAYING and lightest fully- rugged 10.1 "tablet running Windows° 8. Powered by IP65 an Intel' Core" i5 vPro ' processor with a MIL- STD -81 OG and IP65 certified 810E design, the Toughpad FZ -Gl Windows' 8 tablet leads the way in rugged mobile computing. Add to that an HD daylight- readable 10 -paint gloved multi touch + digitizer screen, and it becomes an essential tool for field workers. TOUGHPAD M• tfeatuaes at a glance • 2te /4te exclusive features: 32' -0i>Tchiteeture RISC processor for I ght -speed processing. LED lights to i FTd Za tel BI9etooth, charging and power status, and an external DC jack for easy charging 3waimmolu etooth or 802.11 b/g connectivity, magnetic stripe card reader, and lineriess printing capability Supports a wide variety of hand -held computers from leading manufacturers s Print Quality. Wr QJ 8 ,.- lumn condensed fontrfc invoice printing (47t]4te ononly); stores fonts, graphic and operating system in as memory supports intemational character sets and any Bitstream- bitmap font Supports the printing of graphics,1 D bar codes, 2D symbologies. and signature capture Intelligent power managemenband programmable sleep mode for extended battery life Unlike competitors' printers, the battery is included in the purchase price. And when it's time to replace the battery, the mieroFlash printers use Jn V lrlrlLaQrep10Ce1 ner Il1lIC Externalcharge contacts. AC adapter, or 12V vehicle cigarette lighter adapter Comes with the industry's .rim only two-year standard warranty -twice thatof the competition) Ultra- rugged and Portable The microFlash family offers the most rugged and reliable performance for route accounting, direct store delivery and field service workers. Frequent drops, extreme vibration, constant jarring, and excessive dust are just a few examples of the regular abuse mobile technology endures. No printer thrives in the demanding mobile workplace better, longer, or more reliably than the microFlash family of printers. 2te The microFlash 2te is the most rugged and reliable 2 -inch wireless portable printer available in addition to being the smallest In fact, the 2te is up to 33% smaller than competitive rugged printersl USB connectivity allows the 2te to integrate easily into new or existing applications and is also available with optional Bluetooth for wireless communication. 4t/ 4te With uncompromising standards, the 4t/4te is engineered throughout to withstand even the most punishing portable applications including multiple 6ft drops to concrete. The 41:14te prints outstanding quality 4-inch receipts, proof of deliveries, labels, and invoices. The 4t comes with Serial and IrDA communication. The 4te is every bit as rugged as the 4t but it offers enhanced processing speed (10 times faster), greater memory capacity, USB connectivity power status lights, external charging, and optional Bluetooth and 802.11 b/g wireless connectivity. popular applications ❑ a ❑ RouteAccountin g/ Direct Store Delivery • Delivery Receipts lzi Inventory Reports •Route /Labor Scheduling • Credit Card Transactions Field Service • Service Receipts • Pickups /Deliveries • Maintenance • Settlement Reports your benefits ❑ a a Increased productivity - Using a reliable printer means your operation will run smoothly without downtime or handwritten receipts. The microFlash family is the most rugged and reliable printer series available with a proven design to keep mobile workers productive and your customers satisfied. Lower total cost of ownership (TCO) - Save money on expensive extended warranties and repairs. Everyone agrees that reliability is important to the success of an application but Datamax - O'Neil is the only company to stand behind its mobile thermal printers with a 2 -year warranty. Mobile POS • Transaction Receipts • Rain Checks • Coupons • Que Busting Did you know? Using quality labels and paper can significantly prolong the life of your printhead. Datamax - O'Neil offers a wide variety of high quality media for its printers including custom and stock labels and receipts, ticketing media, and cleaning products. When you choose Datamax- O'Neil, you receive a proven commitment to superior quality. Quality that results in oerformance and u: datamax•ond right by our customers. ED 4te The 2te is the smallest 2 -inch portable printer Looking for a ragged printer The 4te comes with the same reliability you've come available for the rugged mobile environment. Your that will last? Look no further, to expect Nom the 4t but with enhanced capabilities mobile workers appreciate the convenience of wireless the 4t set the standard far and wireless connectivity. The 4te printer is compatible communication and the 2te's ability to process reliability and continues to with existing 4t applications, allowing resellers and transaction receipts with the optional card reader. 1fitrivel in the most punishing of users around the world to easily drop the 4te into legacy environments around the world.: applications without any modifications. r� Model 2te i 2te (with card reader) Dimensions 5.5 "h x 4.3 "w x 25 "d i 6.4"h x 4.3 "w x 2.5 "d (139.70x 10322 x63.5 mm) (162.56 x 109.22 x 63.5 mm) Weight (with battery) 15.3 oz (0.435 kg) 16.9 oz WAS kg) Weight (with battery and paper roll) 19.2 oz (0.544 kg) 20.7 oz (0.587 kg) Print Width 1.69" (48 mm) Media Width 2.25' (57 mm) Maximum Media Capacity 2" (50.8 mm) maximum roll diameter Media I.D. Core 0.4" (10.2 mm) Battery (1) Lithium Ion, 7.2V, 1800 mAh DC Inputs (12 -15V, built -in spike and surge protection) External DC jack Endurance lan a single battery charge) Prints up to approx. 5,000" or 833 -6" receipts Recharging 3-4 hours from AC adapter or cigarette adapter Memory 4MB Flash/ 2MB RAM 4t (Serial) 4te 4te (with card reader) 6.82" In x 6.57"w x 2.6 "d 6.8" In x 6.9 "w x 2.7 "d 7.6 "h x 6.9 "w x 2.7 "d (1732 x 1669 x 66 mm) (172.2 x 175.8 x69.1 mm) i (193.5x 175.8 x 68.3 mm) 23.75 oz (0.67 kg) 28 oz (0.792 kg) 29.1 oz (0.824 kg) 32.95 oz (0.93 kg) 37.2 oz (1.05 kg) 38.3 oz (1.09 kg) 4.10" (104 mm) 4.41" (112 mm) 2.25" (57 mm) maximum roll diameter (O.D.) 0.4" (10.2 mm) (2) Lithium -Ion, 7.2V, 2200 mAh (for a total of 4400 mAh) Internal DC jack i External DC jack; optional external charge contacts Prints approx. 13,440" or i Prints up to approx. 6,900" or 1,150-6" receipts 2,240 -6" receipts 4 -5 hours from AC adapter or cigarette adapter 512KB Flash / 128KB RAM 4MB Flash / 2MB RAM (op o a N]Gi �3p�C�6�fCC�QW4 0 0 a physical characteristic a a a communication a a a Drop specification: -6 ft. (1,8 m) user environment a a a • Operating temperature: -4° F to 122° F ( -20° C to 50° C) • Storage temperature: -40° F to 158' F(AD' C to 70' C) • Charging temperature: 41 °Fto 104'F IS' Cto 40 °C) • Relative humidity: 10% to 90% noncondensing • ESD protection: — (4tste) 15 kV Air, 8 kV contact —12te) 8 kV Air, 4 kV contact print technology o a a • Printhead: — Direct thermal — 203 dots per inch (8 dots per mm) • Print mechanism speed: — 2" per second (51 mm per second) • Serial: — RS -232; up to 460.8 kbps • IrDA(4t only): — 115.2 kbps • USE Cte and she only): —2.0 (full speed) • 802.11 b /g(4te only): — Frequency band: 2.4 to 2.4897 GHz — Data rates: Standard 802.11b /g rates — Network standard: IEEE 802.11b/g — Wireless access modes: Infrastructure and ad hoc — Security protocols: WPA WPA2 Modes PSWEnterprise { Srarlry( TKIP 1RC4 CCMPIAES Encryption I Authentication EAP -FAST, EAP -PEAP, , EAP -TTLS — Network support: DHCP, TCP, UDP, BOOTP — Remote management support: Compatible with the Remote Management Software and other remote management systems • Bluetoom — Network environment: Ad hoc network environments learn more at www.datamaxaneiLmmisupplles media o o o • Media type: — Direct thermal receipt paper (standard, premium, heavy duty, long -life, Image protect, hi -temp, and all weather), synthetic media, UV coated media — Labels: linerless labels (optional) — For optimum print quality and printer performance, use Certified Dafamax- O'Neil supplies agency approval a a a Contact sales representative for the most current approval list warranty a o a • 2 years (including platen roller, printhead, and installed options) when used with approved supplies • Contact sales representative for extended warranty options barcodeslfontsigraphics a a a • Standard fonts: - 5.5CPL 7.2CPI, 10.2 CPI, 10.7CPI, 18.5CPI 20.4CPL 22.6CPI & 34.00PI (additional fonts available) • Optional characters: - Arabic, Greek, Hebrew, OCRA, CORE, Unicode subset including Latin & Thai - Asian (including Big 5, Simplified Chinese, Korean and Shift JIS) - additional international characters available (not available on the 4t) • Barcodes: - Linear: Codabar, Code 39, Code 93, Code 128, EAN -8, EAN13, Interleaved 2 of 5, MSI /Plessey, UCC /EAN -128, UPC -A, UPC -E -2D symbologies: PDF417; AZTEC, OR, CSI, Datamatrix (available on wireless only) • Graphics: - Supports storage of graphics/logos in Flash memory and transient "print once" graphics software a a a • Protocol: — Line Printer Mode, Easy Print® • Device management (for 802.11 models only): — Remote Management Software (RMS), Wavelink Avalanche MC, Motorola MSP • Drivers: — Windows CE and Desktop • Compatible label design software: — NiceLabel, BarTender®, DP Designer • Software development kit: —C + +, Visual Basic, Microsoft Dynamics, Blackberry options a a a • Wireless communication 12te/4te) • Magnetic stripe card reader • Linerless label capability • External charge contacts (4te) • Stationary belt clip (4t) ® Looking for a desktop label printer? Datamax- O'Neil manufactures an extensive selection of desktop label printers that are ideal for manufacturing, warehouse, healthcare, ticketing, postal services and RFID labeling requirements. Competitive custom and standard media products are also available for all your label, receipt and ticketing needs. Included with 2te (1) battery, (1) roll of thermal paper or linerless labels, each printer. (1) cleaning card, and (1) swivel mount belt clip Swivel Mount Bracket (3 models available) Depot E- Charger Kh (41e) Fuse Box Power Cable Kit required ■ ■ ■ 4t /4te (2) Batteries, (1) roll of thermal paper or linerless labels, (1) cleaning card AC Adapter AC Adapter available with US, UK, Australia, or Euro plugs recommended ■ ■ • Cigarette Lighter Adapter Allows you to charge the printer from the vehicle cigarette lighter DB9 F SeriaVConfiguration Cable DB9 F coiled right angle cable for connecting to a laptop or desktop computer USB Cable DB9 right angle USB download cable (for use with 2te and 4te printers only) Swivel Mount Belt Loop` Velcro loop fastens comfortably and securely around the belt; keeps the printer Mobile Computers secure yet swivels for comfort while bending over or getting in and out of trucks Depot E- Charger Kit (4te) Clip slips into the waistband and holds the printer in place; keeps the printer secure Swivel Mount Belt Clip- yet swivels for comfort while bending over or getting in and out of trucks (comes Depot Charger Kit (4t) standard on all 2te models) Can be wall mounted or mounted in the vehicle to securely hold the printer in place; Swivel Mount Bracket' available in standard, e- charge and card reader configurations; additional charging cables must be used to charge printer - compatible with AC, cigarette lighter cables Spare Battery and fuse box cables (not included) Cleaning Cards & Kits Use of cleaning cards is recommended to extend the life of the printhead Double Bay Battery Charger (visit widw.datamax- oneil.com/supplies for more information) optional ■ ■ • Serial Cables for DB9 F coiled right angle download cables are compatible with a variety of popular Mobile Computers mobile computers; see price list for a specific model compatibility and part number Depot E- Charger Kit (4te) Allows you to charge (5) 4te printers equipped with optional external e- charge contacts; US, UK, Australia. Swiss, and Euro versions available Depot Charger Kit (4t) Allows you to charge (5) 44 printers at once; US, UK, Australia, Swiss, and Euro versions available Fuse Box Power Cable Kit, 10' Charge your printer from a vehicle's fuse box Extension cables available in 3, 6', and 10' lengths for existing installations Spare Battery Lithium -Ion, 7.2V, 2200mAh (for 4t/4te models which require 2 batteries per printer) Lithium -Ion, 7.2V, 1800mAh (for 2te models which require 1 battery per printer) Double Bay Battery Charger 2 -bay battery charger keeps additional batteries charged and ready for use (for use with 4t and 4te batteries only) IP54 Soft Cases Protects your printer from environmental elements such as dust and moisture; meets IP54 compliance standards (models available for use with 2te and ate printers) Swivel Mount Shoulder Strap. Swivel Vehicle Mount Velcro Pad` 3" Spindle Bracket 3" Spindle Bracket "Swivel mount accessories are not compatible with the 41 standard belt cbp models I •II III to learn more, visit www.� Adjustable strap allows the user to comfortably carry the printer on the shoulder; keeps the printer secure yet swivels for ease of motion Keeps the printer secure yet easily accessible on the road Turns the 41/4te into a 3 -inch printer datamax • o'nei I data max- oneil.eom right by our customers. Specifications su'oject to change without notice. Copyright 2012, Datamax O'Neil (rev. 20120112) A OoVFR Company Attachment "C" Exhibit B Fees for Services 13 of 13 July 2015 U m V ^ m m o U o m 0 3 N d C � O � d D N\ GJ a+ Q J O c Ll m d m N � m c E" m U ry `o ¢ W � c ➢ ro o D> sa a c m o c m a` yn o o 0 c � d Em u - m `o a `c F w a � r m N W S Y m a - O d _m N m m � M H1 � N N m V z =Y T c ¢ N h N O t0 c m ° a d N o U m .n ro a m y o � d N N O O O Z . U 0 O c Ll m d m N � m c E" m U ry `o ¢ W � c ➢ ro o D> sa a c m o c m a` yn o o 0 c � d Em u - m `o a `c F w a � r m N W S Y m a - O m N m .n N m O M H1 � N N m N d A T c ¢ N h N O t0 c m Qj ° N o O m .n w y u• � n N O O O 00 O N N O N� fA N VY w ro n O O O O � n 0 m N N O y 3 9 m aci E d N O c Ll m d m N � m c E" m U ry `o ¢ W � c ➢ ro o D> sa a c m o c m a` yn o o 0 c � d Em u - m `o a `c F w a � r m N W S Y m a - O ➢ J C d v E ➢ d A T c ¢ p ➢ N mD y � � n N O E a c w ro n � c 0 m O n d y 3 9 m aci E d N C O o d U W y N 3 N d T `o !AN N n d d o `m a x m m n d o c ° o Y d Op .0 E yi N x V d .d E O d -0 U d d N U L y 6 T 3N o 'a 6 m d m n > o1O U o £ a o � d N j 3 'p N d m � O m O ➢ lP D C c d N N o= m U L U o➢ U' ro o d� E c n O J w - LL➢ „ 0 O m` U � m y p d m c m G p° 'a U o d o '` c rn ro 3 5 5 M E n 3 O c d n O m =➢ 3 r ➢� C y 9 2 y U ca N n o> o i0 5 o c g v Jo `: d .n d 3U E v `c d ro ➢ d a y E c d 3 J q .4 d f N NO > �O G d `p d o y O U O d y` T y S] 9 Q 0 O y N N O V C O L 10 L W O 7 J d m J➢ o f8w ¢ mVl N � U O c Ll m d m N � m c E" m U ry `o ¢ W � c ➢ ro o D> sa a c m o c m a` yn o o 0 c � d Em u - m `o a `c F w a � r m N W S Y m a V a J O v 0 D N w > U C . m � o � O O O m O O O vl m O O O N d` > v N O N O a� N m O a � d n v O c. V J O D N L U o N m O a d � m d d N - d N a a F m v v d 3 h 0 3 3 o q O y o 0 0 m E Y d C N w 3 a s C d R q q n m p) N i p .0 3 3 ai I 0- a s = v O 0 a � a _d ° p a A s m m o 0 d¢¢ d 0 u a 0 0 d o m d a d U !11 ° A v w a ¢¢ d c m .a a e o 0 0 E E o`' x d ' f N O o Q m yi N Q z Attachment "D" RESOLUTION NUMBER 6675 A RESOLUTION OF THE SEAL BEACH CITY COUNCIL APPROVING A PROFESSIONAL SERVICES AGREEMENT WITH NUPARK, INC. FOR PARKING ENFORCEMENT MANAGEMENT SYSTEM, TECHNOLOGIES, EQUIPMENT AND SERVICES TO THE CITY FOR COMPREHENSIVELY MANAGING THE CITY'S PARKING SYSTEM, PERMITS, AND ASSETS THE SEAL BEACH CITY COUNCIL DOES HEREBY FIND AND RESOLVE: Section 1. The City Council has previously approved various agreements for portions of services to manage the parking system. Section 2. The City Council intends to implement a parking system and services to manage the parking lots and on- street spaces throughout which enhances services to the community. Section 3. This award of a professional services agreement is categorically exempt from review under the California Environmental Quality Act (CEQA) pursuant to CEQA Guidelines Sections 15301, 15305, and /or 15331, and statutorily exempt from CEQA review because it provides services to replace existing services will not cause any physical change or adverse impact on the environment. This project is further categorically exempt pursuant to Section 15061(b)(3) of the State CEQA Guidelines because it can be seen with certainty that there is no possibility that the services will have a significant effect on the environment. Section 4. Based on the foregoing, the City Council hereby authorizes the City Manager sign an agreement with NuPark, Inc. to provide technologies, equipment and services in the attached Exhibit A, effective immediately. Section 5. The City Council hereby approve Budget Amendment No. 17 -02 -01 to allocate $543,300 in account number 045 - 333 -44000 ST1207 for the agreement with NuPark, Inc. as follows: Description Account Revised /Adopted Proposed Budget Budget Budget (diff) Amendment Contract 045 -333- $ $ $ Professional 44000 11,596,500 12,139,800 543,300 Transfer In 045 -000- $ $ $ 31500 11,596,500 12,139,800 543,300 Transfer Out 001 -080- $ $ $ 47000 8,352,900 8,896,200 543,300 PASSED, APPROVED and ADOPTED by the Seal Beach City Council at a regular meeting held on the 8th day of August, 2016 by the following vote: Resolution Number 6675 AYES: Council Members: NOES: Council Members: ABSENT: Council Members: ABSTAIN: Council Members: Sandra Massa - Lavitt, Mayor ATTEST: Robin L. Roberts, MMC, City Clerk STATE OF CALIFORNIA } COUNTY OF ORANGE } SS CITY OF SEAL BEACH } I, Robin L. Roberts, City Clerk of the City of Seal Beach, do hereby certify that the foregoing resolution is the original copy of Resolution Number 6675 on file in the office of the City Clerk, passed, approved, and adopted by the Seal Beach City Council at a regular meeting held on the 8th day of August, 2016. Robin Roberts, MMC, City Clerk