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HomeMy WebLinkAboutAGMT - IPS Group Inc (Single Space Meter Vendor)PROFESSIONAL SERVICES AGREEMENT FOR THE SUPPLY OF PARKING METER EQUIPMENT AND RELATED SERVICES Between City of Seal Beach 211 8th Street Seal Beach, CA 90740 IPS Group Inc. 7737 Kenamar Crt., San Diego CA 92121 8585687609 This Professional Service Agreement ( "the Agreement') is made as of February 12, 2018 (the "Effective Date'), by and between IPS Group, Inc. ( "Consultant'), a Pennsylvania corporation, and the City of Seal Beach ( "City'), a California charter city, (collectively, "the Parties "). S7296 -0001 \2153207v1.doc RECITALS A. City desires certain professional services for the supply of parking meter equipment and related services. B. Consultant represents that it is qualified and able to provide City with such services. NOW THEREFORE, in consideration of the Parties' performance of the promises, covenants, and conditions stated herein, the Parties hereto agree as follows. AGREEMENT 1.0 Scope of Services 1.1. Consultant shall provide those services ( "Services ") set forth in the attached Exhibit A, which is hereby incorporated by this reference. To the extent that there is any conflict between Exhibit A and this Agreement, this Agreement shall control. 1.2. Consultant shall perform all Services under this Agreement in accordance with the standard of care generally exercised by like professionals under similar circumstances and in a manner reasonably satisfactory to City. 1.3. In performing this Agreement, Consultant shall comply with all applicable provisions of federal, state, and local law. 1.4. Consultant will not be compensated for any work performed not specified in the Scope of Services unless the City authorizes such work in advance and in writing. The City Manger may authorize extra work to fund unforeseen conditions up to the amount approved at the time of award by the City Council. Payment for additional work in excess of this amount requires prior City Council authorization. 2.0 Term This term of this Agreement shall commence as of the Effective Date and shall continue for a term of five (5) years ( "the Initial Term ")unless previously terminated as provided by this Agreement. The City shall have the option to extend the term of this Agreement beyond the Initial Term for two (2) additional one (1) year increments for a total period not to exceed seven (7) years unless otherwise agreed between the Parties in writing. The City shall notify the Consultant in writing of its intention to extend the term of the Agreement at least ninety (90) days prior to the expiry of each such term. 2 of 14 57296 -0001 \2153207v1.doc 3.0 Consultant's Compensation 3.1 City will pay Consultant in accordance with the rates shown on the pricing schedule set forth in Exhibit B for Services but in no event will the City pay more than $46,319 . Any additional work authorized by the City pursuant to Section 1.4 will be compensated in accordance with the fee schedule set forth in Exhibit B unless otherwise agreed between the Parties in writing. 4.0 Method of Payment 4.1. Consultant shall submit to City monthly invoices for all services rendered pursuant to this Agreement. Such invoices shall be submitted within 15 days of the end of the month during which the services were rendered and shall describe in detail the services rendered during the period, the days worked, number of hours worked, the hourly rates charged, and the services performed for each day in the period. City will pay Consultant within 30 days of receiving Consultant's invoice. City will not withhold any applicable federal or state payroll and other required taxes, or other authorized deductions from payments made to Consultant. 4.2. Upon 24 -hour notice from City, Consultant shall allow City or City's agents or representatives to inspect at Consultant's offices during reasonable business hours all records, invoices, time cards, cost control sheets and other records maintained by Consultant in connection with this Agreement. City's rights under this Section 4.2 shall survive for two years following the termination of this Agreement. 4.3. City agrees to promptly notify Consultant in writing of any dispute with any invoice, and those invoices for which no such notification is made within ten (10) business days following receipt of the invoice shall be deemed accepted by the City. 4.4. Pricing shall remain fixed during the Initial Term. After the Initial Term, Consultant shall be entitled to adjust the pricing for any of the Services due to increases in inflation as published by the US Bureau of Labor Statistics for All Consumer Price Index for All Urban Consumers (CPI -U) for the US City Average. 5.0 Termination 5.1. This Agreement may be terminated by City, without cause, or by Consultant based on reasonable cause, upon giving the other party written notice thereof not less than 30 days prior to the date of termination. 3of14 57296 -0001 \2153207v1.doc 5.2. This Agreement may be terminated by City upon 10 days' notice to Consultant if Consultant fails to provide satisfactory evidence of renewal or replacement of comprehensive general liability insurance as required by this Agreement at least 20 days before the expiration date of the previous policy. 6.0 Party Representatives 6.1. The City Manager is the City's representative for purposes of this Agreement. 6.2. Chad Randall is the Consultant's primary representative for purposes of this Agreement. 7.0 Notices 7.1. All notices permitted or required under this Agreement shall be deemed made when personally delivered or when mailed 48 hours after deposit in the United States Mail, first class postage prepaid and addressed to the party at the following addresses: To City: City of Seal Beach 211 8th Street Seal Beach, California 90740 Attn: City Manager To Consultant: IPS Group Inc. 7737 Kenamar Crt., San Diego, CA 92121 Attn: Chad Randall 7.2. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service. 8.0 Independent Contractor 81. Consultant is an independent contractor and not an employee of the City. All services provided pursuant to this Agreement shall be performed by Consultant or under its supervision. Consultant will determine the means, methods, and details of performing the services. Any additional personnel performing services under this Agreement on behalf of Consultant shall also not be employees of City and shall at all times be under Consultant's exclusive direction and control. Consultant shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of services under this Agreement and as required bylaw. Consultant shall be responsible for all reports and obligations respecting such additional personnel, including, but 4of14 57296 -0001 \2153207v tdoc not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation insurance. 8.2. Consultant shall indemnify and hold harmless City and its elected officials, officers, employees, servants, designated volunteers, and agents serving as independent contractors in the role of City officials, from any and all liability, damages, claims, costs and expenses of any nature to the extent arising from Consultant's personnel practices. City shall have the right to offset against the amount of any fees due to Consultant under this Agreement any amount due to City from Consultant as a result of Consultant's failure to promptly pay to City any reimbursement or indemnification arising under this Section. 9.0 Subcontractors No portion of this Agreement shall be subcontracted without the prior written approval of the City. Consultant is fully responsible to City for the performance of any and all subcontractors. 10.0 Assignment Consultant shall not assign or transfer any interest in this Agreement whether by assignment or novation, without the prior written consent of City. Any purported assignment without such consent shall be void and without effect. 11.0 Insurance 11.1. Consultant shall not commence work under this Agreement until it has provided evidence satisfactory to the City that Consultant has secured all insurance required under this Section. Consultant shall furnish City with original certificates of insurance and endorsements effecting coverage required by this Agreement on forms satisfactory to the City. The certificates and endorsements for each insurance policy shall be signed by a person authorized by that insurer to bind coverage on its behalf, and shall be on forms provided by the City if requested. All certificates and endorsements shall be received and approved by the City before work commences. The City reserves the right to require complete, certified copies of all required insurance policies, at any time. 11.2. Consultant shall, at its expense, procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damages to property that may arise from or in connection with the performance of this Agreement. Insurance is to be placed with insurers with a current A.M. Best's rating no less than A:VIII, licensed to do business in California, and satisfactory to the City. Coverage shall be at least as broad as the latest version of the following: (1) General Liability: Insurance Services Office Commercial 5of14 S7296 -0001 \2153207v1.doc General Liability coverage (occurrence form CG 0001); (2) Automobile Liability: Insurance Services Office Business Auto Coverage form number CA 0001, code 1 (any auto); and, if required by the City, (3) Professional Liability. Consultant shall maintain limits no less than: (1) General Liability: $2,000,000 per occurrence for bodily injury, personal injury and property damage and if Commercial General Liability Insurance or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to this Agreement/location or the general aggregate limit shall be twice the required occurrence limit; (2) Automobile Liability: $1,000,000 per accident for bodily injury and property damage; and (3) Professional Liability: $1,000,000 per claim /aggregate. 11.3. The insurance policies shall contain the following provisions, or Consultant shall provide endorsements on forms supplied or approved by the City to state: (1) coverage shall not be suspended, voided, reduced or canceled except after 30 days prior written notice by certified mail, return receipt requested, has been given to the City; (2) any failure to comply with reporting or other provisions of the policies, including breaches of warranties, shall not affect coverage provided to the City, its directors, officials, officers, (3) coverage shall be primary insurance as respects the City, its directors, officials, officers, employees, agents and volunteers, or if excess, shall stand in an unbroken chain of coverage excess of the Consultant's scheduled underlying coverage and that any insurance or self- insurance maintained by the City, its directors, officials, officers, employees, agents and volunteers shall be excess of the Consultant's insurance and shall not be called upon to contribute with it; (4) for general liability insurance, that the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respect to the services or operations performed by or on behalf of the Consultant, including materials, parts or equipment furnished in connection with such work, and (5) for automobile liability, that the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respect to the ownership, operation, maintenance, use, loading or unloading of any auto owned, leased, hired or borrowed by the Consultant or for which the Consultant is responsible. 11.4. All insurance required by this Section shall contain standard separation of insureds provisions and shall not contain any special limitations on the scope of protection afforded to the City, its directors, officials, officers, employees, agents, and volunteers. 11.5. Any deductibles or self- insured retentions shall be declared to and approved by the City. Consultant guarantees that, at the option of the City, either: (1) the insurer shall reduce or eliminate such deductibles or self- insured retentions as respects the City, its directors, officials, officers, employees, agents, and volunteers; or (2) the Consultant shall procure a bond guaranteeing payment of losses and related investigation costs, claims and administrative and defense expenses. 6of14 S7296 -0001 �2153207v1.doc 12.0 Indemnification, Hold Harmless, and Duty to Defend Consultant shall defend, indemnify, and hold the City, its officials, officers, employees, volunteers and agents serving as independent contractors in the role of city officials (collectively "Indemnitees ") free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity, to property or persons, including wrongful death, in any manner arising out of or incident to any acts or omissions of Consultant, its employees, or its agents in connection with the performance of this Agreement, including without limitation the payment of all consequential damages and attorneys' fees and other related costs and expenses, except for such loss or damage arising from the sole negligence or willful misconduct of the City. With respect to any and all such aforesaid suits, actions, or other legal proceedings of every kind that may be brought or instituted against Indemnitees, Consultant shall defend Indemnitees, at Consultant's own cost, expense, and risk, and shall pay and satisfy any judgment, award, or decree that may be rendered against Indemnitees. Consultant shall reimburse City and its directors, officials, officers, employees, agents and /or volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. Consultant's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by Consultant, the City, its directors, officials, officers, employees, agents or volunteers. All duties of Consultant under this Section shall survive termination of this Agreement. 13.0 City Services & Responsiblities The City agrees to: 13.1 Make available to the Consultant any currently existing documents, data or information required for the performance of the Services, including any material updates therein; 13.2 Designate a representative authorized to act on behalf of the City, 13.3 Keep, at its own cost and expense, the Equipment (as listed in Exhibit B) in good repair, condition and working order, unless the Equipment requires repair under the terms of the Consultant's warranty; 13.4 Notify the Consultant of any need for warranty repair and will coordinate the return process with the Consultant; 13.5 Provide first line preventative maintenance for all meter mechanisms for the term of this Agreement unless the Parties enter into a formal preventative maintenance agreement, 7of14 S7296 -0001 \2153207v i.doc 13.6 Be solely responsible for meter posts and housings, including keeping meter posts, keys, locks and housings in good working order and in compliance with all applicable laws; !3.7 Use the Equipment in the proper manner and shall comply with and conform to all national, state, and local laws and regulations relating to the possession, use or maintenance of the Equipment, 13.8 The City shall have the option to request the Consultant to act as the merchant account. If the City exercises this option it will notify the Consultant in writing of its intention to do so and the terms and conditions applicable to the Consultant acting as the merchant account shall be those standard conditions under which the Consultant usually operates. 14.0 Equipment Delivery and Installation 14.1The Consultant shall deliver and install new, fully- tested Equipment; 14.2 Coordinated installation of all Equipment will take place during standard business hours; 14.3 City staff, in conjunction with the Consultant's staff, will inspect the Equipment following installation to ensure proper installation and operation. Unless otherwise notified in writing the Equipment shall be deemed to be accepted at either no later than ten (10) business days following completed installation or thirty (30) days following delivery thereof, whichever occurs first; 14.4 City will accept partial deliveries of the Equipment. 15.0 Warranties 15.1 The Consultant hereby provides a limited twelve (12) month warranty on all newly purchased Equipment as described in Exhibit B and in terms hereof that the newly purchased Equipment will perform according to its specification for twelve (12) months from the date of City's acceptance thereof. Should any Equipment be or become defective during this period then Consultant will, at its election, repair or replace such defective Equipment. The warranty on the repaired or replaced Equipment as the case may be shall endure for the remaining twelve (12) months of the original warranty period; 15.2 Extended warranties are available for an additional fee, 15.3 The warranty contained herein specifically does not cover vandalism, any external damage caused to the Equipment, arising from any unauthorized work performed on the Equipment other than by the Consultant and /or the replacement of any part or component with a part or component not obtained from Consultant. 8of14 S7296 -0001 \2153207v1.doc 15,4 Consultant shall provide technical support via telephone 24/7. Consultant can provide on -site services including preventative maintenance services if the City enters into a preventative maintenance agreement with Consultant. Consultant shall ensure the availability of current manuals and shall provide all manuals for any future upgraded or new Services. 15.5 The City acknowledges and agrees that the Consultant does not operate a mobile wireless network, but relies on third party carriers for this service. Carriers may from time to time change coverage areas, wireless technology platforms or make other network changes that are not within the control of the Consultant. During the Term of this Agreement, the Consultant shall provide the City with the ability to upgrade or change carriers as needed at prices contained herein or at the then ruling Consultant fee for doing so. Any such change or upgrade shall be at the sole discretion of the City, but Consultant cannot be responsible for any failure in the Equipment performing to its specifications should the City elect not to acquire such change or upgrade. 15.6 THE WARRANTIES CONTAINED IN THIS AGREEMENT ARE THE SOLE AND EXCLUSIVE WARRANTIES PROVIDED BY CONSULTANT. THE EXTENT OF CONSULTANT'S LIABILITY FOR A WARRANTY CLAIM IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE EQUIPMENT. CONSULTANT AFFIRMATIVELY EXCLUDES ANY AND ALL OTHER WARRANTIES, CONDITIONS, OR REPRESENTATIONS (EXPRESS OR IMPLIED, ORAO OR WRITTEN), WITH RESPECT TO THE SERVICES INCLUDING ANY AND ALL IMPLIED WARRANTIES OR CONDITIONS OF TITLE, MERCHANTABILITY, OR FITNESS FOR PURPOSE (WHETHER OR NOT CONSULTANT KNOWS, HAS REASON TO KNOW, HAS BEEN ADVISED, OR IS OTHERWISE IN FACT AWARE OF ANY SUCH PURPOSE) WHETHER ARISING IN LAW OR BY REASON OF CUSTOM OF THE TRADE. 16.0 Title and Risk 16.1 Title in and to all and any of the Equipment supplied by Consultant to the City in terms of this Agreement remains vested solely in the Consultant until payment to Consultant in respect thereof has been made in full. 16.2 Except as warrantied by Consultant, risk in and to the Equipment passes to the City forthwith on acceptance thereof. Consultant shall bear risk of loss of the Equipment, including damage sustained through transportation to the delivery site and installation, prior to acceptance by the City. 17.0 Intellectual Property and Confidential Information 17.1 Consultant represents and warrants that it owns or has acquired all requisite rights and licenses to use all intellectual property embodied, practiced or employed in the Equipment and software used by the City in terms of this Agreement. 9of14 S7296 -0001 \2153207v1.doc 17.2 Consultant grants the City, including its departments, commissioners, officials, officers, employees, consultants and agents (collectively, "City') all rights and licenses required to use the Equipment during the Term of this Agreement. Such rights are non - assignable, non - transferable and non - exclusive, and specific only to use within the City. 17.3 All pre- existing and independently developed intellectual property, and any derivation thereof, including but not limited to designs, models, inventions, processes, methodologies, software, associated documentation, software, software upgrades, modifications and customizations, copyrightable material and other tangible and intangible authored, and combinations thereof, prepared, created, made, delivered, conceived or reduced to practice, in whole or in part, by the Consultant and provided to the City ( "the Pre- Existing and Independently Developed IP ") will at all times remain the sole and exclusive property of Consultant and /or its vendors. Nothing in this section or elsewhere in this Agreement shall be construed as assigning, selling, conveying, or otherwise transferring any ownership rights or title in Consultant's Pre - Existing and Independently Developed IP. 17.4 City undertakes during the Term of this Agreement not to commit any act or omission which affects or may affect or in any way harm the Pre - Existing and Independently Developed IP. 17.5 Consultant understands the nature of public information and the requirement for the City to adhere to all rules and laws that apply to public information, such as the Freedom of Information Act, Public Records Act, and the like. However, the City agrees that it shall not knowingly agree, assist, or sell any Equipment or allow any third party to gain access to Equipment, software, back - office software, reporting or documentation provided by Consultant for any purpose, including but not limited to the purpose of inspection, benchmarking or reverse engineering or evaluation without the prior written consent of Consultant, or as authorized by applicable law. 17.6 The provisions of this Section shall survive the expiration or termination of this Agreement. 18.0 Equal Opportunity Consultant affirmatively represents that it is an equal opportunity employer. Consultant shall not discriminate against any subcontractor, employee, or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex, sexual orientation, or age. Such non - discrimination includes, but is not limited to, all activities related to initial employment, 10 of 14 S7296- 0001\2153207v1.doc upgrading, demotion, transfer, recruitment or recruitment advertising, layoff, or termination. 19.0 Labor Certification By its signature hereunder, Consultant certifies that it is aware of the provisions of Section 3700 of the California Labor Code that require every employer to be insured against liability for Workers' Compensation or to undertake self- insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services. 20.0 Entire Agreement This Agreement contains the entire agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings, or agreements. This Agreement may only be modified by a writing signed by both parties. 21.0 Severability The invalidity in whole or in part of any provisions of this Agreement shall not void or affect the validity of the other provisions of this Agreement. 22.0 Governing Law This Agreement shall be governed by and construed in accordance with the laws of the State of California. 23.0 No Third Party Rights No third party shall be deemed to have any rights hereunder against either party as a result of this Agreement. 24.0 Waiver No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a party shall give the other party any contractual rights by custom, estoppel, or otherwise. 25.0 Prohibited Interests; Conflict of Interest 25.1. Consultant covenants that it presently has no interest and shall not acquire any interest, direct or indirect, which may be affected by the Services, or which would conflict in any manner with the performance of the Services. Consultant further covenants that, in performance of this Agreement, no person 11 of 14 S7296 -0001 \2153207v 1.doc having any such interest shall be employed by it. Furthermore, Consultant shall avoid the appearance of having any interest, which would conflict in any manner with the performance of the Services. Consultant shall not accept any employment or representation during the term of this Agreement which is or may likely make Consultant "financially interested" (as provided in California Government Code § §1090 and 87100) in any decision made by City on any matter in connection with which Consultant has been retained. 25.2. Consultant further warrants and maintains that it has not employed or retained any person or entity, other than a bona fide employee working exclusively for Consultant, to solicit or obtain this Agreement. Nor has Consultant paid or agreed to pay any person or entity, other than a bona fide employee working exclusively for Consultant, any fee, commission, gift, percentage, or any other consideration contingent upon the execution of this Agreement. Upon any breach or violation of this warranty, City shall have the right, at its sole and absolute discretion, to terminate this Agreement without further liability, or to deduct from any sums payable to Consultant hereunder the full amount or value of any such fee, commission, percentage or gift. 25.3. Consultant warrants and maintains that it has no knowledge that any officer or employee of City has any interest, whether contractual, non - contractual, financial, proprietary, or otherwise, in this transaction or in the business of Consultant, and that if any such interest comes to the knowledge of Consultant at any time during the term of this Agreement, Consultant shall immediately make a complete, written disclosure of such interest to City, even if such interest would not be deemed a prohibited "conflict of interest" under applicable laws as described in this subsection. 26.0 Attorneys' Fees If either party commences an action against the other party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing party in such litigation shall be entitled to have and recover from the losing party all of its attorneys' fees and other costs incurred in connection therewith. 27.0 Exhibits All exhibits referenced in this Agreement are hereby incorporated into the Agreement as if set forth in full herein. In the event of any material discrepancy between the terms of any exhibit so incorporated and the terms of this Agreement, the terms of this Agreement shall control. 28.0 Corporate Authority 12 of 14 S7296 -0001 \2153207v1.doc The person executing this Agreement on behalf of Consultant warrants that he or she is duly authorized to execute this Agreement on behalf of said Party and that by his or her execution, the Consultant is formally bound to the provisions of this Agreement. IN WITNESS WHEREOF, the Parties hereto, through their respective authorized representatives have executed this Agreement as of the date and year first above written. CITY OF SEAL BEACH M Attest: Approved as to In City Attorney 13 of 14 S7296- 0001 \2153207v1.doc Signature Page 1 of 2 The person executing this Agreement on behalf of Consultant warrants that he or she is duly authorized to execute this Agreement on behalf of said Party and that by his or her execution, the Consultant is formally bound to the provisions of this Agreement. IN WITNESS WHEREOF, the Parties hereto, through their respective authorized representatives have executed this Agreement as of the date and year first above written. CITY 0,F SEAL BEACH M Jill R: Manager CONSULTANT By: FI , , Name:Chad Randall Attest: Its: COO By: A By. a Robi . Robert , City Clerk Name: /��1<}n/ Approve as to Form (J( : Its: tlV6W (10a/SEL By: Craig A. Steele, City At rney Signature Page 2 of 2 13 of 14 S7296- 0001\2153207v1.doc EXHIBIT A: SEE IPS PROPOSAL EXHIBIT EXHIBIT B: SEE IPS PRICING EXHIBIT B 14 of 14 S7296- 00012153207v1 doc IPS GROUP CITY OF SEAL BEACH, CALIFORNIA INVITATION TO BID PAID PARKING TECHNOLOGY NOVEMBER 13, 2017 PREPARED BY: IPS GROUP, INC. 7737 KENAMAR COURT SAN DIEGO, CA 92121 U.S.A. WWW.IPSGROUPINC.COM CONTACT: CHAD P. RANDALL CHIEF OPERATING OFFICER IPS GROUP, INC. DIRECT: 858.404.0607 FAX: 858.403.3352 CHAD.RANDALL @lPSGROUPINC.COM 7737 Kenamar Court San Diego, CA 92121 1 877 630 6638 ipsgroup.com November 13, 2017 Re: City of Seal Beach ITB for Paid Parking Technology LETTER OF TRANSMITTAL Dear Ms. Rentz, IPS Group is pleased to submit a response to the Invitation to Bid for Paid Parking Technology for the City of Seal Beach. As a pioneer in the industry since 1994, IPS has evolved to meet the ever - changing needs of our customers and has grown from the inventor of the credit card - enabled single -space parking meter to a leading provider of single -space meters, multi -space pay stations, vehicle detection sensors, and smart collection systems. Through this evolution, our ability to deliver proven solutions while providing unparalleled customer support has remained unchanged. IPS offers a full portfolio of integrated products — all maximized to provide the most energy- efficient, powerful parking solution to our customers. Unparalleled Experience The IPS mission is to promote Smarter Parking for Smart Cities'". We are passionate about developing innovation that empowers cities to reach their full potential. Many times technology outpaces the useful life of the parking equipment itself. IPS technology is designed with the future in mind, with customer input a huge factor. Unlike expensive legacy systems that are inflexible and are slow to modernize, IPS technology is scalable and flexible to meet the growing needs of cities. IPS drives the Smart Cities evolution as a leading innovator and trusted provider of Smart Parking technology. IPS provides cities with the latest in parking technology, which is built on a flexible platform designed to integrate with tomorrow's technologies. To date, IPS has over 250,000 smart meters installed in over 250 locations worldwide and has the positive customer references the City desires. As such, IPS has more experience in providing the products and services required in this RFP than any other company in the industry. Project Approach The enclosed IPS proposal includes the M51" single -space Smart Parking meters with integrated dome mount vehicle detection sensors, PARK SMARTER'" - our mobile payment application, MSITM multi -space pay station, a state -of- the -art backend system, and access to our fully- integrated IPS product suite for future technology implementation, such as the IPS Parking Enforcement Management System. IPS Smart Parking meters will provide the City of Seal Beach with additional payment options (credit /debit card, coins, smart card, pay -by -cell, and optional NFC contactless payment), access to real -time parking meter data, solar -power technology, and a comprehensive web - based meter management system. The IPS Group solution represents the most cost - effective, technologically advanced, and user - friendly approach on the market. With the IPS fully- integrated Smart Parking Platform, we provide a deeply- connected system that provides both flexibility and capability for the future that will transform the City's parking program. In Chapter 1 of this proposal, we include the IPS Key Differentiators. It describes why you should consider our true, fully- integrated solution to optimize efficiency and simplify your business operations by connecting all the facets of your Smart Parking program together with one powerful back -end software solution. With our Smart Parking Platform, the City can upgrade to additional best -in -class Smart Parking solutions, such as enforcement and citation management, permit management, pay -by -cell, and more, as needs grow and change. Our goal is to develop a long -term partnership, rooted in open, honest communications, close cooperation, and practical application of parking technologies. Our project approach includes proven technology, seasoned team members, and solid experience using such technology to improve customer satisfaction and optimize and increase parking revenue. Additional Cost Savings Opportunities Due to our significant imprint in the industry from our Smart Cities parking technology solutions, we are able to save cities significant amounts of money and provide additional revenue opportunites. In addition to developing future -proof technology that offers tremendous value that stands the test of time, IPS has negotiated preferred interchange pricing on small ticket regulated debit transactions with Visa and Mastercard. This is an offer we are proud to offer exclusively to IPS customers. We recognize that for many cities regulated debit card fees are the largest percentage of their monthly merchant account statement. However, IPS customers can take advantage of this unique offer, likely saving 15 -25% on monthly parking merchant statement account fees. This can mean thousands or tens of thousands of dollars in savings each month. Details on this program can be found on page 21 in the enclosed proposal. IPS GROUP, INC I IPSGROUPINC.COM 1877 630 6638 I 2 Summary of Key Differentiators As the inventor of the "smart" single -space meter in 2007, IPS has continued to pioneer effective power management systems and now Technology provides the best system on the market today. IPS offers a full parking solution, including a portfolio of multi -space and single -space smart meters that fully integrate with the IPS data management system. IPS is the only supplier to provide a best -in -class product suite, fully connected and powered by one back -end software solution that intelligently manages all aspects of a City's parking program. The system is built from the ground up and offers complete system -wide control at your • fingertips. Each IPS meter is integrated into a web -based data management system • •- • (DMS). Data is stored on central servers hosted by IPS. This data transfer happens automatically and, unlike others, our parking meter technology System allows all rate changes, firmware downloads, and communication to /from the meter to take place remotely. IPS is utilizing our highly experienced project support team for the Seal 1 Dedicated Beach project. IPS has dedicated afactory- trained and certified technical Project support specialist to the City, in addition to a regional and customer Team support manager to ensure a successful deployment. As a technology company, IPS invests heavily in research and development in order to position itself as the industry leader. We are able to provide our clients with state -of- the -art products to help maximize existing infrastructure, enhance revenue, and improve the overall customer Leaderin experience. Examples include vehicle detection sensors, visual analytics Innovation tools, and mobile maintenance applications. IPS recently announced its collaboration with Honda and Visa on a revolutionary breakthrough in parking - an end -to -end in- vehicle mobile payment parking solution. For the video, click here: http: / /www.i ngn rouoinc.com /in- vehicle- oavment/ With installations across North America and internationally, IPS meters are installed in a variety of extreme climates, including climates similar to that References of the City of Seal Beach We invite the City to contact our references, who can attest to the high level of customer support and product dependability IPS provides —a hallmark of the IPS brand. We believe that when you compare the strength and experience of the IPS team, the customer convenience of the proposed solution, and the superior total cost of ownership, you will see a compelling story and agree that our team is uniquely positioned to provide the City with outstanding products, people, and support. We look forward to the opportunity to begin a successful partnership with City of Seal Beach in the coming weeks and months. /R/e}�ss/p/ectfuullllly, �J �� 62 Chad Randall Chief Operating Officer IPS Group, Inc. IPS GROUP, INC I IPSGROUPINCCOM 1877 630 G638 I 3 Table of Contents Chapter 1 I Company Overview .......................................................................... ..............................5 Chapter2 I IPS Solution ......................................................................................... .............................11 Chapter 3 I General Specifications .................................................................. .............................31 Chapter4 I Pricing .................................................................................................. .............................70 Chapter5 I References ......................................................................................... .............................80 Appendix................................................................................................................... ............................... 82 Important note: IPS Group Inc. ( "IPS ") has made an effort to be as thorough and responsive as part of our request for proposal (RFP) submission. In doing so, we are providing valuable and protected information, including ideas and concepts that IPS considers to be confidential. Release of IPS confidential information may cause irreparable harm to IPS by publically disclosing such information that is not publically known. IPS respectfully requests the right to be notified and provided an opportunity to redact such confidential information in the event of any third -party request for public disclosure. IPS, IPS GROUP, and other IPS -owned marks are trademarks and /or registered trademarks of IPS Group Inc. IPS reserves all rights to the IPS copyright materials contained herein. All third -party company names, product names, and trademarks are owned by their respective owners and are used for reference purposes only. IPS Group disclaims any affiliation with or endorsement by any of the companies referenced above IPS GROUP, INC I IPSGROUPINC.COM 1877.630 6638 I 4 Chapter 1 I Company Overview IRS GROUP, INC I IPSGROUPINC.COM 1877,630.6638 1 5 COMPANY OVERVIEW The mission of IPS Group, Inc. is to transform Cities with the most technologically advanced, yet practical and affordable Smart Parking solutions in the world. For over two decades, IPS has been committed to the design, engineering, and manufacturing of intelligent parking technologies that shape the industry such as payment processing systems, SaaS management software, and low -power wireless telecommunications. Based in San Diego, CA, IPS is the proud inventor of the credit card enabled single -space parking meter and has more wireless parking devices deployed across the US than our competitors combined. To date, IPS operates more than 250,000 wireless devices in over 250 cities worldwide. With IPS Group's market share exceeding 95 percent of the smart meter market, IPS drives the Smart Cities evolution as an innovator and trusted provider of Smart Parking technology. QT- I�TJI" -I3T 9! P-fT :fl T ") -IT- DUI v11 U1Jo� `JOr �pT`.I�TJO�'J�T`ip�:J�•J 01,A -,PJO 250,000 wireless devices deployed (that's nwe than all USA an =tr co npe Aors. com6nedl) HF!XIUARTEREDINV A.,_ SAN DIEGO) CALIFORNIA 1!1!tl11ltl11l1ltlltll 1!1!1ltlllllllllllltll 1!1!iltlltlllllltlltli 1!1liillllllllllill121 1!1!1! employees 1!2lli here to help �AXIIA YOU 100+ PATENTS $1 MILLION in transactions processed PER DAY 40,000,000 events per D n � S month in our ! V � �7 30% avRagelror ®se I pa king revenue 99% average meter uptime WASHINGTON DC DENVER LOS ANGELES SAN FRANCISCO SEATTLE BOSTON HONOLULU DES MOINES ORLANDO BURLINGTON CHARLOTTE NEW ORLEANS COLUMBUS ALBUQUERQUE NORFOLK SYRACUSE installed in over ' HANOVER ROYAL OAK 250 CITIES NEWARK worldwide ATHENS IPS GROUP, INC I IPSGROUPINC.COM 1877 630,6638 AWARDS We believe our experience in the technology and telecommunications industries has helped us create products that provide the best combination of convenience, user experience, enforceability, and cost of ownership among any parking meter product in the industry today. Our awards reflect our commitment to surpassing expectations in innovation and providing an outstanding client experience. "Resulting from its significant investment in R &D, IPS Group owns 112 patents, a list that continues to grow." I As evidence of our commitment, IPS has been recognized with the following awards: First place in the Deloitte Technology Fast 50 (an honor bestowed upon the fastest growing technology companies) • International Design Award, 2009 �Affl - Clean Technology Award, 2009 • Connected Word Value Chain Award, 2012 a CWIZ • US Mayors for Excellence in Public /Private Partnership for p Coin /Credit Parking Meter Technology Upgrade in the University of Los Angeles, CA, January 2012 AV 0 • Vic Kops Humanitarian Award, Alonzo Awards, 2012 :- Ju2ua Li • Smart University Parking System, GOOD DESIGNSELECTION, Commercial and Industrial Category, 2014 • 2014 International Parking Institute Parking Matters Marketing & Communications Award IPS GROUP, INC I IPSGROUPINC.COM 1877630,6638 I 7 1994 IPS Group South Africa established as one of the first manufacturers of card and coin multi -space parking pay stations IPS pay -phone solutions and telephone management systems are deployed all — 1998 over the world Parking enforcement equipment, 1999— citations processing, and traffic services provided to municipalities IPS Group, Inc. USA Incorporated — 2000 in Pennsylvania A0 2002 — Deloitte Fast 50 Award ^sr50 "Smart" single -space parking meter — 200Jr is invented 2007 — First credit card enabled, solar powered single -space parking meter installed TechAmerica "Green Technology" Award —20 09 TechAmerica Wireless vehicle detection sensors developed 2011 — Corporate Social Responsibility donation meter program begins US Conference of Mayors Award for public /private partnership - 2012 Vik Kops Humanitarian Award Connected World Award IPS meters become CDMA certified 2013 — Revolution pay station retrofit kits and MSl rnulti -space meters designed Dome -mount sensor developed, which provides the most accurate — 2015 data on the market New innovative solutions introduced 2016— including ParkSmarter'" mobile payment app and My Parking Receipt" IPS GROUP, INC I IPSGROUPINC.COM 1877.630 6638 I a I I 0 n INCREASED ® INNOVATIVE REVENUE BIG DATA HAPPY TECHNOLOGY CITIZENS SUSTAINABLE PRACTICES KEY DIFFERENTIATING FACTORS Fully- integrated Management System: IPS is the only supplier to Provide a best -in -class Product suite, fully connected and powered by one back -end software solution that intelligently manages all aspects of a Parking program. The system is built from the ground up and offers complete system -wide control at your fingertips. Unlike some solutions that promote surface level integrated solutions with basic data sharing, IPS offers a deeply connected system of future -proof technology that harmoniously complement each other as part of a truly comprehensive Smart Parking solution. This includes smart single -space meters and multi -space pay stations with more flexible payment options offered than any other meter or pay station in the industry (such as smart payments with Apple Pay and Android Pay): mobile payment /pay -by -cell, in- vehicle payment, cloud -based parking enforcement and citation management, permit management and more. Unparalleled Power Efficiency: IPS products boast unparalleled power efficiency that is derived from low -power (solar) energy. By incorporating solar energy into our products, we help cities realize their GREEN initiatives and reduce the number of batteries in landfills. Included in our power configuration is a military -grade rechargeable battery with a 10 -year warranty. Proven Technology: IPS first deployed the "smart" single -space meter in 2007. Since then, we have continually improved the power management of the system, which has been proven to outlast our competitor's batteries, not by months, but by years. IPS has more experience with providing the products and services required in this RFP than all of our competitors combined, and can provide the positive references the City desires. Leader in Innovation: IPS invests heavily in research and development in order to position itself as the industry leader. Our company culture fosters the flow of ideas. We currently own 112 patents, a list that continues to grow. As such, we are able to provide our clients with state -of- the -art products to help maximize existing infrastructure, enhance revenue, and improve the overall customer experience. Some examples include: vehicle detection sensors, smart collection systems, visual analytics tools, and mobile maintenance phone applications. The result of our investment has led to groundbreaking innovation such as offering the only smart meter that provides in- vehicle payment capability through Bluetooth technology, and also allowing users additional flexible payment options such as Apple Pay and Android Pay. IPS GROUP, INC I IPSGROUPINC.COM 1877,630,6638 Unmatched Experience: IPS is the only credit card enabled single -space parking meter provider boasting 15 clients with over 1,000 meters installed. We process over 102 million credit card transactions annually, right here in the US. Due to our success and large installation base, IPS can offer its customers an exclusive offer that can reduce their interchange fees as much as 40 %. Powerful Data Management System: Each IPS meter is integrated into a web -based data management system (The Data Management System - DMS) and data is stored on central servers hosted by IPS. This data transfer happens automatically and, unlike others, our parking meter technology allows all rate changes, firmware downloads, and communication to /from the meter to take place remotely with no need to physically visit the meter. Built for the future of big data, our next - generation DMS connects all IPS solutions with modules, data intelligence, and an enhanced user interface design that improves management of parking networks from anywhere, at any time. Manufactured in the US: While many of our competitors' products are manufactured outside of the US, IPS is proud to manufacture at its corporate headquarters in San Diego, CA. Furthermore, all engineering, card processing, data storage, and back office hosting server systems are based in the US. Data Analytics: The Visual Analytics tool allows users to identify patterns and analyze data in order to make informed data - driven decisions based on past and current trends. PARK SMARTER'" Mobile App: IPS offers a reimagined mobile payment application PARK SMARTER" - a complementary addition to its fully- integrated suite of Smart Parking solutions, with perks never seen before with a mobile parking application. The app features no convenience fees, steering away from the traditional pay -by -cell providers and offering users a significant savings. IPS also holds the patent for pushing additional time to a meter with BILE connectivity, and is the first mobile parking app to use the Visa Commerce Network. More about the app can be found within this proposal. IPS GROUP, INC I IPSGROUPINC. CCM 1877,630.6638 1 10 Chapter 2 1 The IPS Solution IPS GROUP, INC 1 IPSGROUPINC.COM 1877 630.6638 THE IPS SOLUTION As a leader in Smart Parking solutions for nearly two decades, IPS Group recognizes that cities can face many challenges resulting from gaps and inefficiencies in their paid parking program. In order to meet and exceed a city's goal for optimized parking utilization, it is wise to partner with a trusted supplier like IPS that has unmatched industry experience and expertise, and offers the industry's oniytrue, fully- integrated solution. By implementing a scalable, integrated solution that is backed by a powerful, single back -end system built for big data, cities can: • Ensure the overall performance of its parking program with smart, cutting -edge technology • Make strategic decisions based on real -time and historic data from the single back - end Data Management System (DMS) • Improve end -user satisfaction through a better user experience, greater convenience and options • Maximize ROI in all areas IPS focuses on ease -of -use, simplicity and convenience for citizens, and system reliability and technical capabilities to the parking management team. This is why IPS has invested heavily over the years to integrate its back -end system with future -proof technologies that fall within the paid parking "lifecycle." This ensures that as the program grows and upgrades or changes are needed, IPS will still be at the forefront providing a Smart Parking solution that stands the test of time. IPS acts as a single source provider to ensure the performance of each component of the fully- integrated solution and offer the most powerful system available today, all backed by a dedicated and trusted support team here to serve you. GuS PMB CR E PRO FSS q'90 SE �C O= 4C9 L H(~ YJ1a� O �Z U r Z • SO F OFT�cT (E PPY P SIP' OaZ SON. IPS GROUP, INC I IPSGROUPINCCOM 1877 630 6638 I 12 IPS Group, Inc. offers the City of Seal Beach the credit -card enabled M5'" single -space Smart Parking Meter, dome mount vehicle detection sensors, MSITM paystation, a state -of- the -art backend system, and access to the fully- integrated IPS product suite for future technology implementation. All IPS meters provide diverse payment options (credit /debit card, bills, coins, smart card, pay -by -cell, and optional NFC contactless payment), access to real -time parking meter data, solar -power technology, and a comprehensive web -based meter management system. IPS Group is the only company to offer a true, fully- integrated Smart Parking Platform of products that connect to one, powerful integrated data management system. IPS Group is the only company to offer a true, fully- integrated Smart Parking Platform of products that connect to one powerful backend. IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 1 13 M5 TM SINGLE -SPACE METER The IPS flagship product and gold standard for single -space Smart Parking meters, the patented M5'" retrofits into existing parking meter housings to maximize infrastructure, and is fully - operational in seconds. IPS meters provide Cities and their patrons with a simple and consistent parking user experience that is more cost - effective, customer - friendly, and more reliable than alternatives. The credit card - enabled single -space smart meter patented by IPS offers multiple payment options including coins, credit /debit card, optional NFC /contactless payment (such as Apple Pay and Android Pay), smart card, and tokens: access to real -time data, solar power technology, and a comprehensive web -based meter management system. Physical Features • Mechanism is protected by zinc alloy meter dome and UV resistant, anti -fog Lexan cover • Keypad has four easy -to -read mechanical buttons for intuitive payment navigation —rated at more than 250,000 cycles • Tri- colored LED lights on front and back of meter alert enforcement officers of meter status: paid (green), unpaid (red), and meter fault (yellow) • Vandal resistant coin slot /chute allows for worry -free operation and quick servicing • Environmentally - friendly solar panel and combination rechargeable /back -up battery pack maximize ongoing power • Proven ability to operate under varying environmental conditions such as snow, sleet, rain, humidity, dust storms, extreme cold, and extreme heat • RFID technology automatically identifies the meter location and downloads the correct operating configurations .LSar•. IPS GROUP, INC I IPSGROUPINC.COM 1 872630.6638 1 14 VEHICLE DETECTION SENSORS IPS Vehicle Detection Sensors reliably detect the presence and absence of a vehicle in a parking space, while recording arrival and departure times. IPS sensor data integrates seamlessly with the IPS data management system and third -party enforcement applications, creating a powerful system for monitoring real -time occupancy and analyzing parking trends. The IPS sensor uniquely directs all sensing information to the IPS parking meter cellular communications backbone, saving customers the hassle of installing additional network equipment and dramatically reducing the cost of ownership. The IPS sensor uses multiple sensing technologies to detect vehicles. Its unique design provides the most accurate data on the sensor market and allows for quick installation and servicing. Benefits of IPS Sensors • Only PROVEN sensor technology currently deployed in the US. • Ability to reset the meter to zero when a vehicle leaves the parking space. • Ability to prevent meter feeding, thereby generating turnover. • Ability to offer courtesy time resulting in positive public perception of the meters. • Access to real -time occupancy data. • Installed under the ground or in the meter dome, eliminating the need for additional infrastructure. • Proven to increase revenue. Accuracy IPS uses a breakthrough form of sensor accuracy testing that is transforming the way sensor technology is evaluated within the industry. IPS is the only company that has developed a method to accurately test sensors utilizing time -lapse video and analysis software. IPS Group is utilizing its breakthrough technology to actively improve sensor technology— continuing to exceed industry standards —and to generate image -based evidence that demonstrates accuracy with real data. Dome Mount • No street work required— sensor is integrated directly into the meter dome • Easy access for maintenance and /or replacement • Configuration for any parking environment • Wireless connection to the IPS meter. Sensor data communicated /transferred via cellular network. 'Also available: Pole Mount and In Ground Sensor also available IPS GROUP. INC I IPSGROUPINC.COM 1 877.630.6638 s r is MSITM PAY STATION The MSITM pay station is the latest generation of unattended payment systems from IPS Group. The MSJTM incorporates the unique features of the Proven'" IPS single -space platform such as including enhanced payment options, modular design for ease of servicing, powerful management system, and unparalleled power efficiency. A video on the MSI'" may be watched here. Benefits of the MSr include: • Flexibility: The MSI'" is available in pay -by- space, pay -and- display, and pay -by -plate models. A simple change of the keypad and a firmware update are all that are required. • Robust Hardware Design: Highly- secure, stainless steel cabinet with weather and graffiti- resistant powder coating and scratch - resistant armored glass LCD display window. • Unparalleled Power Efficiency: Powered by environmentally - friendly solar panel and combination rechargeable and back -up battery pack to maximize ongoing power. • Customization: Configurable buttons available for help screens, alternative languages, max time, and more. • Guaranteed Quality: High security stainless steel housing with weather and graffiti- resistant powder coating make it both durable and easy to maintain. • Improved Visibility: Blue LED lighting above the display provides enhanced visibility for motorists, technicians, and collections staff. • Customer - Friendly Interface: IntelliTouchTM provides additional flexibility when completing a transaction. Users may begin the payment sequence in any order. The MS1`" will then guide them through the transaction. • Dependability: Pay stations communicate wirelessly on the GPRS /3G /4G cellular network, ensuring fast and reliable communications while processing secure credit card authorizations, wireless downloads of rates and messages, and transmissions to DMS. • Secure Collections: Unit contains a separate maintenance cabinet and collection vault. The cash box is housed in a secure vault that features a six -point locking system and high- security lock. • Easy Maintenance: Modularly designed with the technician in mind for easy plug- and -play maintenance. • Future -proof Design: IPS Group's open interface provides seamless integration with third -party systems, such as enforcement, permitting, and ANPR (automatic number plate recognition) in order to further optimize parking operations. IPS GROUP, INC I IPSGROUPINC.COM 1877.630 6638 1 16 DATA MANAGEMENT SYSTEM The IPS Data Management System (DMS) is a real -time, web -based application that allows parking professionals to remotely monitor their parking network from anywhere, at any time. Reporting & Analytics A comprehensive set of financial, technical, and administrative reporting features paired with remote meter configuration make the DMS both intuitive and powerful. DMS analytics creates a visual representation from large tables of data to help managers gain helpful insight into the patterns and trends of their parking program and leverage this information to derive future strategy and optimize systems. All reports are flexible with customized views for comparison purposes and /or to reveal "what -if" scenarios. With these fully- integrated tools, customers can better manage the financial aspects of the City's parking program. All reports can be exported into various formats, including XLS, CSV, and PDF. Seamless Integration The DMS allows managers to seamlessly integrate parking meters with vehicle detection sensors, pay -by -cell capability, and other smart applications. A standard web browser is the only tool required to access the DMS and to make changes /configurations to the City's meters. • Hardware requirements: IPS provides a hosted DMS; there is no local hardware required other than internet access. • Network requirements: IPS recommends a high -speed internet connection to the DMS service, such as cable or DSL access. • Operating system software requirements: An internet browser is the only tool required to access the system. Windows and Apple iOS are typical. • Browser requirements: Any current internet browser will be sufficient to access the IPS DMS. MS Explorer, Mozilla Firefox, Google Chrome, iOS supported browsers are all compatible, including mobile phone browsers. Primary Features • Real -time updates and live alerts • Customizable routes to maximize efficiency • Seamless integration with all IPS meters and sensors • Flexibility to use as much, or as little data as you choose • Ability to monitor meter health remotely • Analytics view options to turn data into usable charts • User profiles to control access • Compatibility with Android OS and Apple iOS IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 1 17 PARK SMARTER TM IPS offers its own mobile payment application, PARK SMARTER` ", which works with IPS Smart Meters to bring greater efficiency and choices to the on- street p QT TM parking customer experience and parking operations. P aR K ca - 1T7 aR 1 Ef�t PARK SMARTER T4 integrates with the IPS Data Management System (DMS) so that cities can manage parking policy with live alerts, reporting and data analytics across both meters and the mobile app. The app sends expiration notifications and allows the ability to add time to prevent parking ticket fines. Users can add multiple vehicles and credit cards under one account so business and personal parking is conveniently managed in one place. PARK SMARTER TM provides our clients with a unique opportunity to offer citizens an application that is deeply integrated into the meter system that is on the street. This provides the best oppporunity to have a successful program, customer engagement, and more use of the application. • Real -time notifications alert users in advance of parking expiration • Optimized with BLE connectivity to put time directly on the meter • Parking Finder provides direction to open parking spaces • Ability to pay and extend parking session remotely (if allowed by parking policy) • Integrates with Visa Checkout and Masterpass, as well as Visa Commerce Network • No convenience fees PARK SMARTER'" Demo Video Home Screen •., ®,- Mn. , 6u6• VvOT'r••b sst o-M Park Smarter Park SMrbr C Purchase Screen L,pRMi55910N8 9r ASJOMS 00:34:37 ]000im�. sa�o� wa<,z3 Ea 9MTIM �G6,Nlfi,l34.], :y F,WTM OtiCYA,6ta,1W rwY fa• p.6t IaCN Eq VllYtk Current Session Screen IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 1 78 Visa Commerce Network PARK SMARTER TM is the first mobile parking app to be part of the Visa Commerce Network, Visa's new reward and loyalty program. The integration with Visa Commerce Network is a key differentiating feature of PARK SMARTER TM in its ability to offer a local merchant rewards program that combines opportunities for local businesses to engage directly with customers. The app will include special promotional offers for enrolled US Visa cardholders at local merchants. Parking Finder Feature PARK SMARTERTM can be used before the car is even parked. Using the app's Parking Finder tool, the user can locate available parking before circling the block in search of a space. waP." e. � Q C 1. Parking Finder scans for and identifies nearby parking spaces 1 2. Parking Finder details proximity and cost of nearby parking spaces n,.n.um 3. User chooses desired parking space and pays with the tap of a button IPS GROUP, INC I IPSGROUPINC.COM 1877,630 6638 i 19 MY PARKING RECEIPT TM WEBSITE My Parking ReceiptTM works with IPS meters to bring greater personal reporting and record - keeping capabilities to your customers with easy access to parking receipts. My Parking Receipt is a convenient website that allows customers to view, download and print their parking receipts paid at any IPS meter. This customer experience enhancement from IPS Group gives greater control and flexibility to customers to manage their parking expenses for personal or business record - keeping and expense reporting purposes. Users just go to the MyParkingReceipt.com website and are able to look up transactions from the last six months using their credit card information and the transaction date range. Users may also create an account so that whenever the credit card linked to the account is used, the receipt is automatically emailed to them. When a user registers their vehicle and license plate number on myparkingreceipts.com and they insert their credit card into any IPS pay -by -plate paystation, the license plate information will autopopulate. This unique feature offered only by IPS provides much greater convenience to users, saving them the hassle of remembering their license plate number, possibly entering it incorrectly, or returning to the vehicle to verify accuracy. This feature is available to all IPS customers at no additional cost through the powerful IPS Data Management System (DMS), where they can retrieve records and other information. This website allows the convenience to be extended to your citizens. My Parking ReceiptTM offers: • Setting to automatically email parking receipts upon close of transaction • One -time customer account set -up to simply access, view export and expense • User - friendly interface A My Parking ReceiptTM demo can be viewed here. IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 120 PARKING ENFORCEMENT SOLUTION IPS continues to exceed industry standards by offering innovative technology solutions that bring greater efficiency to parking operations, which now includes Parking Enforcement Management Solution. This next - generation solution from IPS manages the entire citation lifecycle and incorporates state -of- the -art real -time technology and customer service resources. The solution may be implemented on its own, but is pre- integrated to work with other IPS technology. The Parking Enforcement Management Solution from IPS is future - proofed for long -term use and was built on the latest platforms to expand capabilities and maximize efficiency of citation management. PARKING ENFORCEMENT MANAGEMENT The Parking Enforcement Management solution seamlessly integrates with parking technology that is already in place, such as IPS single -space Smart Parking meters and multi - space pay stations, License Plate Recognition (LPR) technology, and mobile payment applications, as well as third -party services such as the Department of Motor Vehicles (DMV) and National Law Enforcement Telecommunications Systems (NLETS). The solution includes: • Mobile Enforcement Solution: a handheld citation writer (available as a one or two- piece) used by enforcement officers for the issuance of parking citations • Enforcement Management System (EMS): back office web -based application that receives citation information from the enforcement device in real time and tracks and monitors all stages of the citation process • Online Public Portal: website that provides citizens convenient access to their citation information with the ability to pay and resolve or contest without the hassle of a slow mailing process. The following features are included with the Parking Enforcement Management solution: • All -in -one enforcement device integration • Dashboard features including real -time statistics, heat mapping, user activity and performance analytics • On- demand visual reporting including chart and graphs with various export format options (including XLS, CSV, and PDF) • Full cross platform, cross browser and cross device compatibility • Letter Mailing Services: Customizable adjudication and notification letters. (i.e. Review Results letters, Hearing Schedule letters, NSF letters, Partial Payment Letters, Drive - Away letters, Correction letters etc.) • Lockbox Payment Services: Secured and controlled operating procedures allows posting of payments daily to EMS, and daily electronic deposits to any bank. Records of daily deposits, management reports are available and digital images of payment documents are captured to provide better customer service • ...and more IPS GROUP, INC I IPSGROUPINC.COM 1 877.630.6638 1 21 Mobile Enforcement Solution The Mobile Enforcement Solution from IPS Group is an easy -to -use handheld citation writer that ensures parking enforcement officers experience a convenient, quick and efficient citation issuance process. An officer can easily look up citation history, and once issued, citation information is transferred to a back office system for processing in real -time. While lightweight and portable, the citation writer is also rugged for heavy -duty use, and can withstand extreme weather conditions such as rain, sleet, and snow, and is mud - resistant (an IP65 rating). An integrated thermal printer produces easy -to -read tickets, and a magnetic strip and smart card reader is also included for payment collection. Other features include color photo syncing, e- chalking, and heat mapping. Handheld Citation Writer Features at- a- glance • Real -time syncing to secure /encrypted web services • Scofflaw and customized notifications • Customizable user dashboard • High contrast easy -to -read screen - even in harsh daylight conditions • lssuance and heat mapping • Type -ahead field input • E- chalking for timed parking • GPS and color images • 2mp 1080p @3fps color imager • Automatic software updates • Compatible with the latest Android operating system IPS GROUP, INC I IPSGROUPINC.COM 1 877.630.6638 The Mobile Enforcement Solution is compatible with all Android devices and printer configurations. Samsung Galaxy Note paired with Oneil Micro Flash 2te Thermal Printer Handheld software screenshots IPS GROUP. INC I IPSGROUPINGCOM 1877 630 6638 123 Enforcement Management System The Parking Enforcement Management solution by IPS is backed by the Enforcement Management System (EMS), a real -time web -based enforcement application that allows officers to manage all steps of the citation process lifecycle. An officer can monitor the citation processing status from the application, including collections and communication with citizens. The application also offers reporting capabilities for officers to generate monthly or on- demand reports. Officers can easily obtain high -level citation summaries and additional information on cases including photos, notices and letters: and adjudications and voids. The Enforcement Management System also interfaces with the California DMV and NLETS (the National Law Enforcement Telecommunications Service) via highly secured and encrypted communication methods to ensure vehicle registration information such as holds and releases are obtained and processed quickly and accurately. Features at- a- glance • Integration with third -party parking services (pay stations, license -plate recognition technology (LPR), pay -by -phone applications) • Cross - compatible interface across all operating systems and devices • Option for manual citation entry • Advanced search capability Dashboard NOW Y Sample EMS Screenshot IPS GROUP, INC I IPSGROUPINC.COM 1 877.630.6638 124 { • • r r Sample EMS Screenshot ur.m•er w •.��.� Damn.. rw..�� 4 +OIa•.• 1Pw� tOW YMII+ u�mmn •.wsa++m uw PI•�91, •,pr. ., n. ..n.. •v t• •Wa 1,4D•I Wt•mm.. Sample EMS Screenshot Reporting Module The reporting module provides extensive data that covers Citation and Officer Activities along with Revenue and Adjudication Analysis. These reports can be automatically generated based on the City's preference. IPS will provide the City with a wide variety of electronic reports. Custom reports can be created by the City using the Enforcement Management System. All reports can be exported to PDF or Excel format. IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 125 •u «ice •9..gw e= +:Na;c swn =r cs amm. xr. . 3 az o�ass .aov n warvms5 Q �r zsa o a s e as $es21 asz u exsc3wus v s»ia my o . z s l9 sv+,n zrsst 55 MM6 C =��1V1 /b SCRS1 1®.sl 0 i 3 9 IW li'9E 9.51 Nkl 6 56 33 I� 13i9N ABN 0 1 3 93 nQ191 $}9Mi •'m -i w.x. t9ni m. nu. ..m.0m. 'm.x.s .. .3r v rm.� 4v. me•cwem..rc•0mf Officer Citation Issuance Summary Pending Adjudications Report IPS GROUP. INC I IPSGROUPINC.COM 1877.630.6638 1 26 �mmu sue+ wwc ra..me. N.. � ..w. srec Pending Adjudications Report IPS GROUP. INC I IPSGROUPINC.COM 1877.630.6638 1 26 Live Chat Support Client will have access to live chat support that's made available in the Enforcement Management System aswell as the public portal. Clients can rate their chat experience and 10 provide feedback that is reviewed daily by the office manager. IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 127 Online Public Portal The Online Public Portal is a website that allows citizens to access their parking citation information in real -time. Citizens can review the current status of their citation, pay or obtain information on how to contest their citation, review fine amounts including late fees, and obtain additional information. Features at- a- glance • Real -time access to citation status and transaction history • Accepts all major credit cards • Cross - compatible interface that supports all browsers and devices CITATION PORTAL Look up Citation by Sign In CITATION •' PORTAL Request P IPS GROUP, INC I IPSGROUPINC.COM 187-7.630.6638 128 ON- STREET PARKING - CREDIT CARD PROCESSING SAVINGS At IPS Group, we are committed to finding innovative ways of creating more value for our customers. As the leader in on- street parking technology, we have been able to negotiate preferred interchange pricing with both Visa° and MasterCard* on small ticket regulated debit transactions. IPS has partnered with AMG Payment Solutions (AMG) to bring an innovative and cost saving credit/ debit card processing solution exclusively to IPS clients. On a monthly basis, IPS has over 10 million credit / debit card transactions processing through their PCI Level 1 compliant payment gateway. This significant processing volume has enabled IPS to negotiate preferred INTERCHANGE rates with both Visa and MasterCard on .'regulated" debit card transactions. We have attached our joint marketing piece related to this new service to provide specific detail. Costs • There are no additional costs associated with this solution, this is cost savings only. • A new merchant account would be set up by AMG for the City at the same pricing over Interchange that the City is paying with their current merchant services provider. • The savings on "regulated" debit transactions will be passed through directly to the City. Implementation • Implementation Timeframe -Maximum 10 to 14 business days • Seamless to City - AMG / IPS handle entire process • Option 1 - City as merchant of record • Set up exactly like your current merchant account • Daily business day deposits to City bank account • City responsible for merchant PCI annual compliance • City responsible for merchant chargebacks • Option 2 - IPS as merchant of record • Merchant account set up in IPS name d /b /a City Parking • Consumer sees City Parking on their credit / debit card statements • IPS receives daily deposits in separate bank account set up for City • IPS remits to City on a weekly or monthly basis • IPS invoice itemized for all daily merchant account deposits • IPS responsible for merchant PCI annual compliance • IPS responsible for merchant chargebacks IPS GROUP, INC I IPSGROUPINC.COM 1 877.630.6638 129 PROCESSING A CREDIT /DEBIT CARD THROUGH A PARKING METER IPS has preferred tole rchange rates with Ws,?O and MastercardO on regulated debit cards Regulated debit cards are used d/ your customers 35.70% of the time. F - Ica GATEWAY INTERCHANGE (1) MERCHANT PROCESSING TOTAL FEE rcosr Dace wn:w* "88 130 $0.0840 + $0.0400 c> $0.1240 60 $0 »2210 + $0.0400 $0.2610 ® SAVINGS WITH IPS = ��j3 TOTAL PER TRANSACTION $0.13701 m %�rMWAM "` I 4 COST SAVINGS "0@@@63 W) By USING IPS-63 sus IPS GROUP, INC I IPSGROUPINC.COM 1877,630,6638 130 Chapter 3 1 General Specifications IPS GROUP, INC I IPSGROUPINC. COM 1877 630.6638 1 31 GENERAL SPECIFICATIONS General Specifications: Proposers shall provide an integrated solution for off- street surface lots. The City's preference is for the proposer to install an integrated parking technology solution that may include multi - space pay stations or a combination of single -space meters and multi -space pay stations. Parking technology features must include the following: a) Payment must be available through multiple options, including coin, credit card, and mobile payment. IPS complies. IPS meters accept multiple forms of payment including credit and debit cards, smart cards, coins, tokens, pay -by -cell, and smart payments through apps like Apple Pay and Android Pay; the unit may be configured with various options such as card -only, coin, card and pay -by -cell, etc. b) Multiple pay stations installed in surface lots, pay station technology must allow the patron to pay for a parking space transaction at any pay station within the surface lot - as applicable. IPS complies. c) The ability to add time to existing transactions is a requirement. I. The "add time" feature must disallow patrons from purchasing time past the maximum time allowed for the parking space. IPS complies. Minimum and maximum time periods can be configured remotely. d) Meters must have the ability to store a minimum of 8 different rate structures. IPS complies. IPS meters can incorporate dynamic rate structures and can accommodate up to 15 rate structures per day, 7 days a week. e) A large screen display is preferred in order for rate information to be displayed, rather than signs posted on the meter. IPS complies. The M5 T" features a 160 x 160 pixel graphical LCD capable of displaying seven lines of text on two rotating screens in any language and in all lighting conditions, allowing the City to display current enforcement hours, time limits, time remaining, and rate information. The MSP" features a 160 x 160 pixel graphical LCD capable of displaying five lines of text on two rotating screens in any language and in all lighting conditions. f) Pre - payment option (payments made in advance of operating hours). IPS complies. g) An option for patrons to be informed of the expiration of their paid parking session. IPS complies. Most pay -by -cell applications, including the IPS app, PARK SMARTER T1, send text reminders of parking expiry. h) All technology must be simple to understand and easy to use. IPS complies. IPS GROUP, INC I IPSGROUPINC.COM 1877 630,6638 1 32 i) All technology must be reliable, easy to maintain and secure. IPS complies. IPS technology is reliable, easy to maintain and secure. j) All technology shall be able to electronically display the following to the patron with minimal effort: I. rates ii. days and hours of operation iii. user instructions IPS complies. All rates /instructions /changes /updates can be managed via the DMS, providing remote management capability. k) Proposers must offer strong customer support 7 days a week including holidays. IPS complies. IPS clearly understands the importance of ongoing project support and we encourage the City to speak with our references in this regard. We also understand that ongoing support is a critical element of any successful project and the basis of a long -term partnership. IPS is uniquely positioned to provide support services that will translate into the most responsive and comprehensive service offering available to the City. Help Desk & Ongoing Support (in- warranty and post - warranty): IPS provides telephone - based help desk services during standard business hours from 8 a.m. to 5 p.m. CST. IPS offers a toll -free telephone option (877.630.6638). Additionally, IPS provides after -hours service in case of emergency 24/7/365. Additionally, IPS will provide contact information for all IPS senior staff. Online Help & Manuals (in- warranty and post- warranty): IPS provides online help tools, such as product manuals, frequently asked questions, and a portal to submit and track help tickets. IPS offers the online ability to monitor and track RMA status and view help and training videos. These tools can be accessed 24/7. Onsite Support (in- warranty): IPS will support the City with onsite project management and technical support during the implementation phase of the contract. Onsite support can be extended after warranty at the request of the City and can be completed for a fee. Spare Parts and Warranty Repair Services (in- warranty): Our US -based facility ensures that spare parts are immediately available to the City at any time. The warranty repair process is managed through the DMS. If within the warranty, a client can send in meter /parts and have them repaired free of charge. After warranty, this completed for a fee, unless an extended warranty is purchased. In the event that a spare part is defective, it may be sent in for a replacement. IPS GROUP, INC I PSGROUPINC. COM 1877,630,6638 133 Manufacturing Support (in- warranty and post- warranty): As both the designer and manufacturer, IPS is prepared to designate needed technical resources including a team of hardware /software engineers, database administrators, and web /data- integration engineers are available to support the City. Data Security Management (in- warranty and post- warranty): Data security management and backup systems support of the Data Management System in case of a critical failure is ongoing. 1) Changing rates using the Meter Management System (MMS) shall be completely web - based (no software to install), easy to use with customizable tariff naming and the ability to download rates onto customizable, user - defined groups of meters. IPS complies. The IPS Data Management System (DMS) is a real -time, web -based application that allows parking professionals to remotely monitor their parking network from anywhere, at any time. A comprehensive set of financial, technical, and administrative reporting features paired with remote meter configuration make this system both intuitive and powerful. The DMS allows managers to seamlessly integrate parking meters with vehicle detection sensors, pay -by -cell capability, and other smart applications. (All reports can be exported into various formats, including XLS, CSV, and PDF). Any common web browser is the only tool required to access the DMS and to make changes /configurations to the City's meters. The DMS is available 24/7 over the web to authorized users. • Hardware requirements: IPS provides a hosted DMS; there is no local hardware required other than internet access. • Network requirements: IPS recommends a high -speed internet connection to the DMS service, such as cable or DSL access. • Operating system software requirements: IPS DMS only requires an internet browser to access the system. Windows and Apple iOS are typical. • Browser requirements: Any current version of internet browser will be sufficient to access the IPS DMS. MS Explorer, Mozilla Firefox, Google Chrome, iOS supported browsers are all compatible, including mobile phone browsers. Features include: • Real -time updates and live alerts • Customizable routes to maximize efficiency • Seamless integration with all IPS meters and sensors • Flexibility to use as much, or as little data as you choose • Ability to monitor meter health remotely • Analytics view options to turn data into usable charts • User profiles to control access • Compatibility with Android OS and Apple iOS m) All technology, equipment and systems shall be ADA- compliant. IPS complies. Demonstration of ADA compliance can be found in the Appendix. IPS GROUP, INC I IPSGROUPINC. COM 1877.630 6638 134 n) All materials and components shall be new and unused. IPS complies. o) All technology shall have a modular design. Components shall be able to be quickly changed in the field. IPS complies. All MS1 key components are modular, including the CPU and can be easily unplugged and removed with a Phillips screwdriver. The M5 TM components are modular and easily replaceable with only a Phillips screwdriver. p) All electronic components, connections, and wiring shall be fully weatherproofed. All PCBs and connectors are conformal coated to protect against moisture. q) The meters shall be weather, rust, and graffiti resistant and shall be made of stainless steel or an equivalent material to withstand seaside weather conditions. IPS complies. All IPS meters and pay stations are environmentally - sealed, water resistant, and protected from humidity, moisture, dust, and other elements, which may disturb operation. The IPS meter has been independently certified to operate in all climate types including temperatures ranging from -40 degrees F to 185 degrees F. IPS meters are currently deployed in a variety of extreme climates such as Minneapolis, MN and Phoenix, AZ. The M5 T" mechanism is protected by a zinc alloy meter dome and UV- resistant, anti - fog Lexan'" cover. The MS1'" cabinet is of uni -body construction including high -grade corrosion- resistant stainless steel treated and covered with weather and graffiti- resistant powder coating. r) It is preferred that the meter has additional lighting or illumination for dark hour usage. Proposer shall describe how the lighting and /or display operates during dark hours. IPS complies. The IPS meter screen is visible in all lighting conditions ranging from direct sunlight to pitch darkness. The backlight function is enabled by pushing any button or inserting payment. Backlight idle time can be configured through the DMS. Polarized monochromatic displays provide the best visibility, as opposed to color displays, which can be difficult to read in sunlight. Blue LED lighting above the display provides increased visibility for drivers, technicians-, and collections staff. The LED lighting is illuminated when sensors detect the presence of a customer, or when a transaction is initiated. s) All technology shall wirelessly communicate usage, payment status, and maintenance alert data in real -time. IPS complies. Because the IPS meter utilizes the cellular network for all credit card processing and data transmissions (such as rate configurations, sensor info, fault notifications, etc.), all transactions are online in real time. IPS GROUP, INC I PSGROUPINC. COM 1877.630.6638 135 t) All technology shall be managed by a web -based meter maintenance system (MMS) that can: I. Remotely update meter pricing, regulations, and configuration ii. Provide reports on meters iii. Automatically create maintenance work order tickets for meter - generated alarms or patron reports of meter malfunctions. Maintenance tickets shall be able to be updated via email, smartphone and tablet. iv. Record meter maintenance completed by repair staff. V. Easily indicate meter status and send alarms to designated personnel if a meter is not functioning. IPS complies to I. - v. above. Please see page 17 for more information on the DIMS. u) All technology shall be warranted to operate as proposed within a temperature range of 0 degrees Fahrenheit to +140 degrees Fahrenheit and under environmental conditions found in the City of Seal Beach, including but not limited to grime, rain, fog, salt air, sun (including direct sunlight), and vibrations. IPS complies. All IPS meters and pay stations are environmentally - sealed, water resistant, and protected from humidity, moisture, dust, and other elements which may disturb operation. All PCBs and connectors are conformal coated to protect against moisture. The IPS meter has been independently certified to operate in all climate types including temperatures ranging from -40 degrees F to 185 degrees F. IPS meters are currently deployed in a variety of extreme climates such as Minneapolis, MN and Phoenix, AZ. v) Technology shall be capable of integration with License Plate Recognition (LPR) technology and enforcement technology. Proposer shall include any fees associated with such integrations. The IPS system can seamlessly integrate with enforcement applications to aid in citation processing. As an example, IPS partnered with Xerox which handles the citation processing for the 34,000 IPS meters in the City of Los Angeles. The IPS DMS is integrated with the Xerox backend system which provides handhelds for enforcement officers. IPS can integrate with any enforcement vendors that the City requires. Additionally, IPS offers its own Parking Enforcement Management Solution. More information can be found on this solution on page 21. Wireless two -way communications a) The technology will be equipped with a modem, antenna, and the required software to support wireless communications. IPS complies. b) The wireless communications shall be supplied as a "communications service" during the life of the contract, not as a specific type of modem or wireless carrier supply. IPS complies. IPS GROUP, INC I IPSGROUPINC. COM 1 877.630.6638 136 c) Describe the modem type: CDMA, GSM, and /or Wi -Fi. The IPS meter communications board is a modular, replaceable PCBA that hosts all of the electronics required to establish wireless communications. This board can be configured for CDMA, GSM, or 4G LTE. We recommend 4G LTE and do not offer a Wi -Fi option. d) Identify the likely cellular carrier(s) to be used for Seal Beach service and the process of determining reliability of signal coverage. IPS works with multiple carriers and will perform an on -site signal strength test to find the best option. IPS provides the wireless services as a bundled solution with our back office. We believe that Verizon 4G LTE will be the preferred choice. e) The Proposer shall describe the established process to troubleshoot and resolve communication interruptions and failures. Any wireless signal issue is escalated through established direct relationships with the wireless carriers. IPS has dedicated support staff at the carriers and can get the local carrier engineer to visit the site if necessary. Having access to multiple carriers is a way IPS ensures connectivity for its clients. f) System transactions shall be communicated to the back - office system in real time to support enforcement queries for both mobile payment and pay & display and /or pay - by- plate. The system shall support enforcement queries for vehicle and space payment status. IPS complies. g) If credit card payments can be accepted during weak wireless signal occurrences, describe the process. Portions of this response are considered CONFIDENTIAL: During any downtime, the City has the ability to configure IPS meters to either decline the transaction or accept the transaction and retry authorization at the next available connection. If configured to accept during downtime, the meter will wait for a period of time to establish a connection for authorization. If it cannot, it will accept the transaction and allow time to be purchased on the meter. The meter will also make multiple attempts to reconnect and authorize the card. As a further preventative measure, IPS utilizes blacklists (hotlists) based on previously declined cards or cards manually added to the blacklist. This list is built over time and automatically downloaded to all meters in the City. Attempted use with a card on the blacklist will immediately result in a declined transaction, In this case, the meter will not attempt communication in order to save battery life. Display a) Graphic display shall be easy to read under various daytime and nighttime lighting conditions, including fog and direct sunlight and at various angles. Proposer shall describe its options for altering the display to make viewing in direct sunlight easier. IPS complies. The IPS single -space meter has a programmable, backlit, auto - brightness monochromatic 160 x 160 pixel graphical LCD display. The LCD is capable of IPS GROUP, INC I PSGROUPINC. COM 1877 630 6638 1 37 displaying seven lines of text on two rotating screens in any language and in all lighting conditions, allowing the City to display current enforcement hours, time limits, time remaining, and rate information. The screen is visible in all lighting conditions ranging from direct sunlight to pitch darkness. The backlight function is enabled by pushing any button or inserting payment. Backlight idle time can be configured through the DMS. Polarized monochromatic displays provide the best visibility, as opposed to color displays, which can be difficult to read in sunlight. The IPS single - space display can be programmed to display rate information, maximum time allowed, and current time on the meter. Alternating screens allow for a variety of messages and can be updated remotely via the DMS. Furthermore, the City can send graphics in bitmap format to be displayed on the meter. The MS1'" features a 160 x 160 pixel graphical LCD capable of displaying five lines of text on two rotating screens in any language and in all lighting conditions. IPS meters feature a UV stabilized Lexan cover, which has an opening to allow for sunlight to reach the solar panel and to allow for clear viewing of the display screen. Because the meter display is programmable, it can support any bitmap image, such as advertisements or announcements, allowing the City to easily display different fonts and styles of characters on the same screen. b) The meter shall have a backlit graphic display panel that is large enough to legibly display all necessary operating status messages to patrons and repair personnel. The display must be energy efficient and operate in a solar- charging configuration and not cause excessive battery drain. IPS complies. c) The display shall be scratch and impact resistant. IPS complies. The screen is protected by scratch - resistant armored glass. d) Current rates and hours must be able to be displayed on the meter graphic display and be remotely programmed. IPS complies. The City can wirelessly configure the rates depending on the day, time, special event, etc. via the DMS. This user - friendly format makes rate configuration easy and clear. All rate changes and configurations are managed by the City and do not carry any additional costs. In additions, should the City require assistance or additional training, IPS will be available to assist at any time. e) Describe the ability to program and display different rate schedules by time of day and day of the week, including dynamic and progressive rate structures for peak occupancy periods. City shall have the ability to program rates independent of vendor support with no additional costs associated with these changes. IPS complies. The City can wirelessly configure the rates depending on the minute, hour, day, month, special event, and more. IPS meters include variable, progressive, holiday rates, and other specific rates desired by the City. Minimum and maximum time periods can also be configured remotely. IPS GROUP, INC I IPSGROUPINCCOM 1877.630 6638 138 f) Graphic display shall support dynamic messaging functionality to reflect changes in pricing, regulations, display messages, format, or configurations made in the MMS and communicated wirelessly to the meter at least once per day. The City shall have the ability to change or adjust the graphic display independent of vendor support and there shall be no additional costs for these types of adjustments. IPS complies. g) All meters shall have an ability to display special messaging. Proposer shall describe the process and features that enable special messaging, i.e., holiday and special event messages, which can be downloaded remotely. IPS complies. The IPS meters support graphics and customized text. The City can configure pre- payment periods, holiday and special event rates and messages, define tow -away periods, and more, through the DMS. h) Meter display shall clearly communicate the following electronically, alphanumerically, and graphically: I. Rates ii. Days and hours of meter operation iii. Regulations iv. Instructions to the user: 1. Read Error, Please Reinsert Card - if card is removed from the mechanism before it could read the information on the card; 2. Coin Only - at the sole discretion of City, if the card slot is inoperable; 3. Card Only - at the sole discretion of City, if the coin slot and /or bill acceptor is inoperable; 4. Out of Order - at the sole discretion of City, if the coin and card slot are inoperable, with customizable instructions such as pay at another meter. V. Special messaging IPS complies with I. - v. above. i) Proposer shall describe any static information displayed and the format used. We supply basic informational decals, including for Visa and MasterCard on both single -space and multi- space. The MS1 " also has a static decal that can display any information the City requires. Please see sample, below. The display itself is completely programmable to include any messaging the City wants. IPS has in -house graphic design resources and can provide any additional assistance the City may need. Paid Parking: Monday- Sunday 24/7 visa � - .,�M.. ��,�. Rate: $8.00 /hr + 021 cans IPS GROUP, INC I IPSGROUPINC.COM 1 877.630.6638 139 Keypad a) Keypads must be vandal resistant, weatherproof, and corrosion resistant. IPS complies. All IPS meters are environmentally - sealed, water resistant, and protected from humidity, moisture, dust, and other elements which may disturb operation. b) Proposer shall describe any visual, audible or tactile indication that a button has been pressed, as feedback to the patron. When an IPS meter button is pressed, an audible beep will sound. The screen will display the next step of the transaction. Payments a) Proposer shall describe coin, card and alternative payment operations, including the number of different coins /currency accepted and the type of card based payments, including magnetic stripe, contactless cards and chip -based cards (as applicable). The hybrid card reader allows for the magnetic stripe cards to be good for over 200,000 card swipes. The meter can accept magnetic- stripe credit /debit cards and contact chip "smart' cards. Users insert and remove a card to start the payment process. Users then have the ability to toggle up (add time) or down (less time) to select the amount of time to be purchased, up to the maximum and down to the minimum metered time. Users can then select "OK" to purchase, or can press "CANCEL" to stop the transaction. Maximum and minimum metered time can be configured remotely via the DMS. IPS meters can be programmed to accept both coins and custom tokens. The coin entry slot can easily be changed to accommodate various coin sizes (such as $1 coins) or be sized to prevent certain coins from being used. All modifications are programmed remotely through the DMS. The meter can be programmed to count invalid coins so that the City may monitor the areas where this kind of activity is taking place. However, no time is given fraudulent coins. b) All meters must support secure real -time authorization of credit cards and optional contactless cards. IPS complies. Because the IPS meter utilizes the cellular network for all credit card processing and data transmissions (such as rate configurations, sensor info, fault notifications, etc.), all transactions are online in real time. c) The meter shall accept coins through a jam- resistant coin interface and jam- resistant card payments through a card interface. The coin chute is made of clear plastic to easily locate foreign objects. A screwdriver is the only tool required to clear a coin jam. The IPS meter is fully electronic with solid state components and straight down, free -fall coin chute. IPS GROUP, INC I IPSGROUPINC.COM 1877 630.6638 140 d) The coin discrimination system should contain an automatic shutter, which opens during operational hours for coin insertion of approved coins, but not for non - metallic objects. IPS can provide a coin shutter on the MSl' "; however, the M5'" does not have an automatic coin shutter. e) If the coin slot is inoperable, meters must have the option to still accept card payments and third -party payments (e.g., mobile payments), if applicable. If the coin slot is inoperable, IPS meters will display a screen directing the motorist to alternate payment options, such as "Card Only" for payment. Any alarm or error that registers in the DMS can be sent via email or text message to anyone that the City chooses. f) The coin chute or track and coin verifier unit shall be a free -fall type (non- moving and non - mechanized) or an equivalent. The coin chute is made of clear plastic to easily locate foreign objects. A screwdriver is the only tool required to clear a coin jam. The IPS meter is fully electronic with solid state components and straight down, free -fall coin chute. g) The coin chute or track shall include an anti - backup provision to prevent and detect the attempted retrieval of deposited coins (e.g., attached to strings, paddles, wires, etc.). IPS complies. The IPS coin discriminator has two mechanical processes to prevent coin retrieval attempts: 1. A pivoting arm allows downward coin action for coin reading. However, if the coin is pulled back up into the coin entry area, the arm position is pulled upward with the coin and blocks the coin path. 2. If the coin is read, passes below the final sensor, and then is retrieved, a second set of fingers are activated much in the same manner as the upper pivoting arm to block the coin from re -entry into the coin discrimination area. h) Coins must be deposited directly into, and stored within, secured containers in the vault area of the meter. IPS complies. On the M5", collections are performed via a portable secure coin canister system, which is separate from the maintenance compartment and secured by a separate key system. The canister features a handle for easy and quick removal. It also includes a self - locking mechanism that engages automatically when the collection process begins. IPS single -space coin canisters have a $60 coin capacity (based on quarters). The MSl'" secure cashbox comes standard with a handle and a self - locking mechanism that engages automatically when the collection process begins. The MSI'" features two -level cashbox fullness alerts. Once the coin level has reached specified levels, an alert is issued in the DMS. This alert can be pushed to service technicians in the field via email, text message, or both. The MSl'" features a separate maintenance cabinet IPS GROUP, INC I PSGROUPINC.COM 1877 630.6638 1 41 and collection vault. The cash box is housed in a secure vault which features a six - point locking system and high- security lock. Maintenance staff are not able to access the collection vault. Likewise Collections staff are not able to access the maintenance cabinet. i) Meter monies (coins) must be easy to collect, simple to reconcile and include audit capabilities. IPS complies. Meters record and store all financial data and communicate data to the DMS. The City can program meters to sort and store revenue by denomination of coin and /or type of credit /smart card. All reports and audits can be managed remotely via the DMS. Meters are also able to print audit information at the time of collection. Audit information is wirelessly sent to the DMS. Any standard internet browser is the only tool required to access the DMS. Meters have storage capability to retain all transaction data for thirty days or more, depending on their configuration. j) Maintenance personnel must be able to easily clear bill jams without the use of special tools and without accessing the vault. IPS complies. In the event of a bill jam, maintenance staff can clear the jam within five seconds. All maintenance on the MSIT" can be completed without the use of special tools. k) Describe how the 'Pay at Any Pay station' feature would operate utilizing the proposed parking technology solution. Pay at any station is accomplished by entering any unique space # (in the case of pay - by- space) or license plate number (in the case of pay -by -plate configuration). IPS provides this feature for clients today. 1. The user enters license plate number in the pay station 2. Pay station pulls payment sessions applicable to that plate from the DMS 3. Apply purchased time to pay station from DMS 4. User would then add time to the plate in addition to any time the meter has applied based on the DMS query 1) The proposer shall include an option for a mobile payment solution and identify any costs, including transaction fees, associated with communicating to the meter and parking enforcement staff to indicate that a payment was made via the mobile payment process. IPS offers its own mobile payment application, PARK SMARTER T1, which works with IPS Smart Meters to bring greater efficiency and choices to the on- street parking customer experience and parking operations. PARK SMARTER'" integrates with the IPS Data Management System (DMS) so that cities can manage parking policy with live alerts, reporting and data analytics across both meters and the mobile app. The app sends expiration notifications and allows the ability to add time to prevent parking ticket fines. Users can add multiple vehicles and credit cards under one account so business and personal parking is conveniently managed in one place. IPS GROUP, INC I IPSGROUPINC. COM 1877.630 6638 142 PARK SMARTER' provides our clients with a unique opportunity to offer citizens an application that is deeply integrated into the meter system that is on the street. This provides the best oppporunity to have a successful program, customer engagement, and more Use of the application. • Real -time notifications alert users in advance of parking expiration • Optimized with BLE connectivity to put time directly on the meter • Parking Finder provides direction to open parking spaces • Ability to pay and extend parking session remotely (if allowed by parking policy) • Integrates with Visa Checkout and Masterpass, as well as Visa Commerce Network • No convenience fees For more information about PARK SMARTER, please see page 18. m) All meters shall be able to be programmed to accept pre - payments prior to start of regulated parking and extended payment within applicable City policy requirements. IPS complies. n) Proposer shall describe in detail the step -by -step process of vendor's credit card acceptance procedure from the time a patron inserts his /her card to the time the money is deposited in the City account. Include the name of your gateway processor (if using a third party) and the name of the gateway software (if your firm uses in- house software). Proposer shall list all subcontractors involved in each step (e.g., cellular providers or gateway companies) and describe the subcontractors' PCI compliance. Proposer shall describe any per transaction charges from the vendor and /or the gateway company, or software charges; if none, then state as much. 1. Credit /Debit Card is inserted. 2. Modem powers up and attempts connection while user selects time to purchase and presses OK. 3. Once connected, (typically less than 10 seconds) the transmission is sent and credit /debit card is validated and approval or decline is sent back to the meter, 4. Once result arrives at the meter, the pole transaction detail is transmitted to the DMS (typically within 10 seconds). Under these settings, after the user has pressed OK the transaction appears in the DMS in approximately 20 seconds. Furthermore, the MS11" user interface is extremely intuitive. The MSl'" features Intellitouch'" technology from IPS that provides additional flexibility to users when completing a transaction. Users may begin the payment sequence in any order by pressing any key. The MSI` will then intuitively guide them through the transaction. This key innovation greatly improves the user experience associated with typical kiosk use, reducing confusion and frustration and providing greater customer service. Please see the graphic on the next page that demonstrates the credit card transaction flow. IPS GROUP, INC I IPSGROUPINC COM 1877.15M6638 143 0 oaoo CroClt Card Networks. Processor, Marchant Banks 6 ?5 TM1ird Pnrty `w Data Stream ^� � V User Interface d J ;l IPS Meter Coll Tower & World Wide IPS Group, Inc. ' Switching Station Weo Data Center Ii" a (( 0 )) Vchicln Smart Collection Sensors System IPS Group is PCI -DSS Level 1 certified and PA -DSS compliant. Certifications can be reviewed in the Appendix. The parking meter networks are fully owned and operated by IPS Group. The DMS provides customers with the ability to access transaction records and modify parking meter settings while simultaneously restricting all other parties from accessing sensitive data. The DMS does not store or provide access to PAN data. IPS provides all hosting services using IPS owned equipment at a world class third - party location in San Diego, CA. The third -party location is Standards for Attestation Engagements (SSAE) No. 16 certified, which is an internationally recognized in -depth auditing standard that reviews control objectives and control activities for service providers, and is an enhancement to the former SAS 70 standard. The secure facility has multiple security access check points and connectivity redundancies. It is environmentally controlled for temperature and humidity, is earthquake -proof rated, and contains on -site power generation capabilities. The City will access all required information via the internet and will not be required to installed, update or maintain any hardware or software other than an internet browser. Ongoing costs such as transaction and software license fees are included in Chapter 4 1 Pricing. IPS GROUP, INC I IPSGROUPINC.COM 1877 630.6638 144 o) The meter, the associated communications system, the backend server and gateway services shall all be compliant with Payment Card Industry Data Security Standard (PCI Level 1 certified by a Qualified Security Assessor (QSA)). IPS complies. IPS Group is PCI -DSS Level 1 certified and PA -DSS compliant. Certifications can be reviewed in the Appendix. p) Meter shall be PA -DSS certified by a Qualified Security Assessor (QSA). IPS complies. IPS Group is PCI -DSS Level 1 certified and PA -DSS compliant. Certifications can be reviewed in the Appendix. q) The technology must be EMV compliant. Proposer shall describe their current and future EMV capabilities including any required upgrades, options and /or associated costs. IPS manufacturers its own EMV card readers and are already level 1 and 2 certified. Since the transfer of liability in October 2015, we have not seen any significant rise in charge back claims, nor any significant interest from our existing client base to convert to EMV card readers. The liability shift actually only applies to a small subset of fraudulent transactions, known as "card- present" counterfeit EMV fraud. This means that if a fraudster pays with a counterfeit EMV card, and the merchant processes the payment as a magstripe transaction, the merchant of record could be held liable. Essentially, this boils down to a risk assessment for our current and future clients weighing the additional cost of EMV readers against the very low probability of low transaction credit fraud. To date, the data is suggesting that the investment in EMV readers is not worth it. With that said, for clients that want financial protection without the EMV reader capital investment, IPS does offer an insurance service to shield clients against the financial liability they may experience for counterfeit EMV fraud for as cost less than 1% of the annual credit card transactions. IPS highly recommends our alternate Card Present Counterfeit Fraud Reimbursement Service. This less expensive option provides comprehensive coverage against the risks of card present counterfeit fraud. r) Proposer shall describe any alternative payment options, the associated costs or any additional fees. Proposal shall describe current and future capabilities including any required upgrades or options for the implementation of the alternative payment options. IPS can provide a mobile payment option through its PARK SMARTER'" application. IPS meters can be upgraded for contactless payments such as Apple Pay or Android Pay. Costs to upgrade to contactless payment are included in the cost proposal. s) The MMS system shall allow the City to dynamically and remotely adjust parking prices on the meters in real -time. IPS complies. Please see page 17 for more information on the DMS. Clock a) The meter must have a 365 -day calendar real -time clock that completes a daily time - sync with the server at least once every 24 hours and that will either retain the time IPS GROUP, INC I PSGROUPINC.COM 1877 630.6638 1 45 settings during battery replacements or servicing, or will accurately reset the time settings without losing prior programming; reset shall occur within 3 seconds of battery replacement or servicing. If back -up power built into the meter is used for this function, this back -up power must allow at least 15 minutes for a given battery change without losing the clock settings. IPS complies. The IPS meter features a 365 -day, real -time clock. All settings will be retained in the event of battery replacement or servicing. The timer on the meter is synced to server time, which In turn is synced to a stratum 1 time server (atomic clock) to maximize accuracy of time throughout the entire network. The displayed internal clock time can be set in the DMS and will be consistent across the City's meter system. If the meter clock does not correspond with DMS, the system will automatically reset. b) The clock shall be programmable at least one year in advance for automatic daylight savings time changes. Because IPS meters are synced to server time, they automatically update during Daylight Savings Time. c) The time -of -day clock shall be accurate to within plus or minus two seconds per day (where a day is defined as any given 24 -hour period). I. There shall be no upper limit or maximum deviation that would prevent the clock from syncing with the MMS. ii. The clock shall track the day of week, Monday through Sunday. iii. Time of day and day of week shall be displayed to maintenance staff, on the front display screen, when the reset feature is activated. IPS complies to I. - iii. above. The IPS meter features a 365 -day, real -time clock. The timer on the meter is synced to server time, which in turn is synced to a stratum 1 time server (atomic clock) to maximize accuracy of time throughout the entire network. The displayed internal clock time can be set in the DMS and will be consistent across the City's meter system. If the meter clock does not correspond with DMS, the system will automatically reset. Power a) Batteries shall be located in an easily accessible storage area inside the unit that can be changed out in less than 30 seconds once the meter is opened. IPS complies. The battery can be removed and replaced in less than 30 seconds once the meter is opened. b) For environmental reasons, Nickel- Cadmium batteries shall not be used to power the meters. IPS complies. IPS has designed a lithium battery pack built specifically for this parking application and design to meet your longevity needs. c) The parking meter will be powered by battery and /or rechargeable solar - powered battery pack. IPS complies. IPS meters are powered by a patented combination solar power and battery system. The solar panel on the back side of the meter allows for constant recharging of the battery with ambient light. This earth - friendly energy source provides up to five years of battery life, depending on operating conditions and IPS GROUP, INC I IPSGROUPINC.COM 1877 630 6638 146 environmental factors. A nominal amount of ambient sunlight keeps the battery packs charged. Primary cell technology keeps the unit operating, even with minimal sunlight and acts as the back -up battery. d) When battery voltage falls below a minimum threshold, the parking meter will generate an alert prior to the meter going out of service. IPS complies. In the case of critically -low power, the DMS will issue an alert, notifying maintenance personnel via text, email, or both. e) Battery connections will be designed to resist corrosion and sustain a minimum of five years of service. IPS complies. f) Current battery voltage for both rechargeable (solar) and non - rechargeable batteries will be available on the display and through the MMS. Each meter communicates in real time wirelessly with the DMS. City staff can check meter voltage at any time by logging into the online system. Additionally, meters can be programmed to send voltage alerts if battery charge falls below a critical level. g) All locally - stored meter data will be retained during battery replacement and battery failures of seven days or less. IPS complies. The backup battery system ensures that all data is maintained during battery removal or exchange. The IPS meter is designed to transmit data automatically to the DMS to ensure power- efficiency and maximum efficiency. h) Please describe any unique power management capabilities. IPS meters are powered by a patented combination solar power and battery system, and has been proven the most power- efficient, smart, pay station on the market today. The battery pack consists of two parts —a rechargeable and a non - rechargeable part. The rechargeable battery serves as a temporary buffer to store surplus solar energy. The non - rechargeable pack covers the meter's energy requirements when the solar charging system is not able to satisfy part or all of the meter's energy requirements. The solar energy collection system maximizes the collection surface area for the given unit footprint, reduces solar angle dependency, is less susceptible to the accumulation of dust and other debris, and houses high efficiency solar cells. The power budget is such that more energy is collected than required and the surplus energy is stored in a power reservoir with adequate capacity to supply the system for extensive periods in times of low or no available solar energy. Energy demand is conserved by switching subsystems on only for the periods required. Power levels are continuously monitored and reported to the backend system. IPS GROUP, INC I IPSGROUPINC.COM 1877 630,6638 147 i) Battery shall have a life of at least 5 years. Proposer shall describe how any and all options will impact battery life. The MSIT" battery is a fully - rechargeable battery that can recharge as needed to last the required 5 -year period. The M5 TM meter battery can last 2 -3 years based on normal operating conditions. An increase in communication frequency will decrease battery life. Security / Maintenance a) Coins passing through the meter shall be deposited directly into secured containers in a separate vault area. IPS complies. For the MS'": Collections are performed via a portable secure coin canister system, which is separate from the maintenance compartment and secured by a separate key system. The canister features a handle for easy and quick removal. It also includes a self - locking mechanism that engages automatically when the collection process begins. IPS single -space coin canisters have a $60 coin capacity (based on quarters). For the MSP : All coins deposited into the MSP" are securely locked in a steel coin canister separate from the maintenance compartment. The coin canister has an easy - to -grab handle and is easily removable. The unit is self - sustainable with a lock and separate key exclusively for the unit. Upon removal of the coin box, the box's self - locking mechanism will engage and no access to coins will be given without the assigned key. The MS1 has two coin canister options: the larger, 3.5 liter vault has a coin capacity of 2,100 -2,500 coins. The smaller, 1.0 liter vault has a coin capacity of 600 -700 coins. The thickness of the coin vault is 5.25 mm and offers superior protection against vandalism and theft. b) The coin vault areas shall not be accessible from the maintenance compartment. IPS complies. Please refer to response to question a. in this section. c) Meters shall be resistant to vandalism and other attacks to remove or disable coin /cash from the coinboxes. IPS complies. The M5'" meter mechanism is highly vandal- resistant and features recessed hinges. In addition, maintenance personnel must have a key in order to again access to and remove the coin canister. The MSIT" cabinet is protected by a six -point secure locking system. The collection vault has a dual locking system with a T -bar. Electronic locks are available upon request. IPS GROUP, INC I IPSGROUPINC.COP4 1 877.630.6638 148 d) Meters shall have high security locks for all cabinet doors. Include a description of the locks provided. Electronic locks are preferred with online programmable access parameters including restrictions for maintenance, collections, days of week and hours of day. Describe the manual override process in case of power failure or electronic lock malfunction. IPS standard locks are mechanical - an industry standard for decades. IPS can offer Medeco e- locks. The MSJT" can optionally integrate Medeco electronic vault locks. The Medeco Nexgen System offers standalone locks —locks that are not connected to the machine, other than mechanically to the locking system. Standalone locks are advantageous because they do not require the machine be turned on while unlocking. Rather, power to operate the lock comes directly from the key, which is not connected to or dependent on the equipment. Other electronic locking solutions on the market depend on the power at the machine to operate. Pricing per' lock is contained in the cost proposal section of this response. Warranty / Vendor Support a) Proposer shall describe their system warranty and extended warranty options on all hardware and software effective from the date of installation. IPS will provide a limited warranty for any new meter or sensor product manufactured and supplied by IPS for 12 months. The warranty protects against defects in materials and workmanship from the point of installation or 15 months from the date of delivery, whichever is sooner, and 90 days from the date of delivery received in the case of spare or repaired products. IPS does not cover defects caused by improper care or use, lack of preventative maintenance, and does not warranty any defects due to vandalism or other factors contained as a part of the Force Majeure clause below. Additional Warranty Provisions: • IPS must have the opportunity to assist in the initial deployment and system installation. • Repair or replacement under warranty of any defective product (including any meter or subcomponent) does not extend the warranty period for that product or subcomponent. • IPS will either repair or replace products or subcomponents, at our discretion, that are found to be defective within the defined warranty period. • Returns for credit will only apply once IPS has received defective product (including any meter or subcomponent) and confirmed that defects were within the warranty period and are covered under the terms and conditions of the warranty provided. • THE= WARRANTIES CONTAINED IN THE CONTRACT DOCUMENTS ARE CONTRACTOR'S SOLE AND EXCLUSIVE WARRANTIES. THE FULL EXTENT OF THE CONTRACTOR'S LIABILITY FOR A WARRANTY CLAIM IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE EQUIPMENT. CONTRACTOR AFFIRMATIVELY EXCLUDES ANY AND ALL OTHER WARRANTIES, CONDITIONS, OR REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN), WITH RESPECT TO THE SERVICES PROVIDED INCLUDING ANY AND ALL IMPLIED WARRANTIES OR CONDITIONS OF TITLE, IPS GROUP, INC I PSGROUPINC. COM 1877.630.6638 149 MERCHANTABILITY, OR FITNESS OR SUITABILITY FOR ANY PURPOSE (WHETHER OR NOT THE CONTRACTOR KNOWS, HAS REASON TO KNOW, HAS BEEN ADVISED, OR IS OTHERWISE IN FACT AWARE OF ANY SUCH PURPOSE) WHETHER ARISING BY LAW OR BY REASON OF CUSTOM OF THE TRADE. Exclusions: • Warranty voided with use of imitation or non - genuine IPS replacement parts, un- authorized alterations, abuse, vandalism, improper handling or general misuse to the equipment (hardware or software), including attempted repairs that result in damage. • Force Majeure: IPS shall not be liable for any warranty provisions where such product failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity [or cellular telecommunication failures caused by any of the events or causes described above). Preventative Maintenance (Meters): • Preventative maintenance will be similar to current single -space parking meters. However, the primary elements will be a working battery, card reader and coin validator. • Meters surfaces should be kept clean with mild soap and water. • The card reader heads should be cleaned with a cleaning card every 1 -2 months to ensure optimum performance. Cleaning cards may be purchased from IPS. • At 9 -12 month increments, the coin va{idator shall be visually inspected for any damage or debris. Compressed air may be used to keep the card reader and coin acceptor clear of debris, every 9 -12 months. • Additional preventative maintenance shall be administered by City staff at such time as it is apparent to be necessary, even if it should occur on a more frequent basis than described herein. • City, at its own cost and expense, shall keep the equipment in good repair, condition and working order after warranty expiration. b) Proposer shall describe technical support services, including 24/7 -day customer support help desk availability (including holidays), on -line help features, transaction assistance, on -site support and technical support, during and beyond the installation and warranty periods. Proposer shall describe who is responsible for supporting the meter including any and all subcontractors. IPS clearly understands the importance of ongoing project support and we encourage the City to speak with our references in this regard. We also understand that ongoing support is a critical element of any successful project and the basis of a long -term partnership. IPS is uniquely positioned to provide support services that will translate into the most responsive and comprehensive service offering available to the City. IPS GROUP, INC I IPSGROUPINC.COM 1877,630.6638 1 50 Help Desk & Ongoing Support (in- warranty and post - warranty): IPS provides telephone - based help desk services during standard business hours from 8 a.m. to 5 p.m. PST. IPS offers a toll -free telephone option (877.630.6638). Additionally, IPS provides after -hours service in case of emergency 24/7/365. Additionally, IPS will provide contact information for all IPS senior staff. Online Help & Manuals (in- warranty and post- warranty): IPS provides online help tools, such as product manuals, frequently asked questions, and a portal to submit and track help tickets. IPS offers the online ability to monitor and track RMA status and view help and training videos. These tools can be accessed 24/7. Onsite Support (in- warranty); IPS will support the City with onsite project management and technical support during the implementation phase of the contract. Onsite support can be extended after warranty at the request of the City and can be completed for a fee. Spare Parts and Warranty Repair Services (in- warranty): Our US -based facility ensures that spare parts are immediately available to the City at any time. The warranty repair process is managed through the DMS. If within the warranty, a client can send in meter /parts and have them repaired free of charge. After warranty, this completed for a fee, unless an extended warranty is purchased. In the event that a spare part is defective, it may be sent in for a replacement. Manufacturing Support (in- warranty and post- warranty): As both the designer and manufacturer, IPS is prepared to designate needed technical resources including a team of hardware /software engineers, database administrators, and web /data- integration engineers are available to support the City. Data Security Management (in- warranty and post- warranty): Data security management and backup systems support of the Data Management System in case of a critical failure is ongoing. c) The customer support help desk shall have the ability to collect and /or provide detailed information to the City via the hotline and /or via log in to the back - office software, including: i. Verification of patron's expiration time ii. Verify, log and dispatch reports of meter malfunctions in real time with online tracking IPS complies to i. and ii. above. IPS GROUP, INC I IPSGROUPINC COM 1877,6306638 1 51 d) Proposer shall provide the City with toll free telephone numbers enabling them to reach Proposer's staff during normal business hours. IPS provides telephone -based help desk services during standard business hours from 8 a.m. to 5 p.m. PST. IPS offers a toll -free telephone option (877.630.6638). Additionally, IPS provides after -hours service in case of emergency 24/7/365. Additionally, IPS will provide contact information for all IPS senior staff. e) The system must be capable of providing remote off -site diagnosis and support via wireless access. The system must be capable of remote software upgrades via wireless access. IPS complies. Remote management capabilities are available via the web -based Data Management System. Training a) Proposer shall provide a proposed training outline with their response. IPS complies. IPS will provide as much training (both on -site and web - based) as required by the City, including additional and customized sessions before, during, and after meter deployment. Additionally, IPS can provide multiple trainers if necessary. Most IPS training sessions are a combination of onsite classroom training and hands -on use of meters and management system. Manuals are provided for reference material. As new features are deployed, additional training sessions can be established at mutually agreeable times to provide updates and refresher training. Below represents what IPS believes to be the primary training subject areas. These can be further customized to meet the City's needs. Training Subject: Data Management System Usage Element Description Subject Matter Provide thorough review of all financial, technical, administrative reporting capabilities, specific to each functional user group, in addition to more advanced training for system administrators who will use multiple reporting areas, as well as meter configurations. Primary Audience Operations Supervisors /Managers, Adjudication Staff, Project Mangers, System Administrators Training Hours /Student 1 -2 hours per session Students Eligible to Train 5 -10 per session, no limit to number of total students Proposed Schedule One week or more prior to installation and one week after installation Location of Training Location TBD Training Provided By Local Field Service Technician IPS GROUP, INC I IPSGROUPINC. COM 1877.63o6638 152 . - Element Description Element Description Subject Matter To introduce maintenance and operations staff with Training Hours /Student basic meter use and operating features, including Students Eligible to Train primary construction & disassembly, meter installation & Primary Audience removal, coin and card transactions, primary diagnostics Location of Training tools, standard operating parameters, first line Training Hours /Student troubleshooting, and basic repair. Session also includes Students Eligible to Train FAOs and O &A session. Primary Audience All maintenance and operations staff Training Hours /Student 1 -2 hours per session Students Eligible to Train 5 -10 per session, no limit to number of total students Proposed Schedule Prior to and during installation Location of Training Park meter shop or location TBD Training Provided By IPS Group Customer Support Manager /Local Field Service Technician . - Element Description Subject Matter To provide overview of IPS meter management system Primary Audience reporting capabilities covering all financial reports, Training Hours /Student credit card settlement, coin reconciliation and Students Eligible to Train transaction details. Primary Audience Operations Supervisors /Managers, Administration, Data Location of Training Analysts, Finance & Accounting Managers Training Hours /Student 1 -2 hours per session Students Eligible to Train 8 -10 per session, no limit to number of total students Proposed Schedule One week prior to installation and one week after installation Location of Training Location TBD Training Provided By IPS Group Customer Support and Local Field Service Technician Training .- Element Description Subject Matter Demonstrate how IPS meters are operated by a user as well as how to perform visual enforcement. Training will demonstrate meter flexibility and configuration options that can be used to make enforcement as easy as possible. Primary Audience Enforcement Staff / Supervisors, Adjudication Staff Training Hours /Student 1 -2 hours per session Students Eligible to Train 8 -10 per session, no limit to number of total students Proposed Schedule Post - installation Location of Training Enforcement staff offices or location TBD Training Provided By Local Field Service Technician IPS GROUP, INC I IPSGROUPINC.COM 1877,630.6638 153 Training Subject: PARK SMARimplemented) Element I Description Subject Matter PARK SMARTER'" is incredibly easy to learn; therefore complete training should only take one hour. Topics covered include: a. Creating an account b. Single sign -on (SSO) c. Transactions d. Administration e. Visa Commerce Network Primary Audience Operations staff Training Hours /Student 1 hour, unless additional training is needed Students Eligible to Train No maximum Proposed Schedule Prior to and during installation Location of Training Remote - can be accomplished via webinar Training Provided By IPS Customer Support b) Proposer shall provide all training at a location to be determined by the City or its designee. IPS complies. c) Proposer shall cover all travel costs. IPS complies. d) Proposer shall describe how upgrades to the MMS or other systems will be distributed, communicated, and implemented (e.g., training of appropriate staff) during the term of the contract. Software updates are provided at no additional charge as they are released. Upgrades are subject to an additional fee depending on the situation. Client may, from time to time, wish to implement available upgrades in meter hardware and software. Additional hardware costs will be paid by the Client as provided for in a quote by IPS separate from or by mutual written amendment to any agreement. The Client maintains the sole right to determine when and where such upgrades will be implemented. As new features are deployed, additional training sessions can be established at mutually agreeable times to provide updates and refresher training. e) Proposer shall supply and keep current hard and digital copies of all operating, training, repair and user's manuals, which includes detailed instructions for system usage. IPS complies. The City can access online training and help tools, such as product manuals, how -to videos, frequently asked questions, and more, 24/7 via the web - based DMS. IPS GROUP, INC I PSGROUPINC.COM 1877,630.6638 154 Reporting / Maintenance Tracking / Enforcement a) The MMS must provide secure, web -based back office reporting, including real time exception reporting for equipment downtime and data transmission issues. IPS complies. b) The MMS shall provide maintenance tracking with automated technical ticket generation. IPS complies. c) Identify existing integrated vendors with the MMS, including but not limited to digital permitting, enforcement infrastructure & LPR technology vendors. IPS provides our own integrated enforcement and permitting solutions. However, we have a number of integrations with third parties including Conduent (formerly Xerox), Genetec (for LPR). IPS has the ability to integrate with any third party as required. d) Describe how access to real -time information regarding customer - generated reports of meter or signage problems, and meter- generated warnings and alarms is available to support staff, including maintenance technicians. Alerts and alarms are user configurable. Based on configuration, the MS1'" is capable of sending real time warnings via wireless communication for all of the following conditions: • Coin canister status • Vandalism (with the ability to track a stolen meter) • Unauthorized entry into the unit • Coin slot out of order • Card Reader out of order • Unit out of order • Opened and closed doors (maintenance and collection) • Paper supply low • Printer did not print • Out of paper • Low battery • Power failure • Machine /maintenance status • Communication failure and signal strength • Ticket exit fault (ticket printed but is not falling into the ticket cup) • BNA fault • Coin Shutter fault • Voltage critical • Keypad fault • Memory fault e) The MMS shall provide a smartphone application to update, reassign, and close out maintenance tickets. IPS offers a meter maintenance application to be used by maintenance staff in order to easily log all meter maintenance activities. These maintenance reports are then available within the Data Management System. IPS can also offer smart phone application development services if the City is interested. IPS GROUP, INC I IPSGROUPINC.COM 1 877.630.6638 155 Smart Phone Apps for Maintenance and Enforcement • Efficiently log all meter maintenance on smart phone application • Retrieve real -time meter configuration, maintenance records, transaction history, vehicle sensor enforcement updates instantly • Receive real -time maintenance and enforcement alerts. Also available via map interface. • Full access to all IPS web -based reports f) The MMS shall have the capability to track maintenance issues, completion of maintenance tasks and reports on meter uptime. IPS complies. The DMS features a full set of maintenance reports as part of the standard reports provided. g) The MMS shall provide scheduling capabilities for both preventive and non - recurring maintenance. IPS can comply. h) The MMS shall provide a maintenance dispatch interface for the scheduling, recording and reporting of error /problem corrections. IPS can comply. i) The MMS shall provide an online mapping module for parking spaces and meters to identify maintenance and enforcement areas /zones. The MMS shall provide real -time verification of parking spaces payment status for enforcement purposes. IPS complies. j) The MMS shall allow the remote download of all rate changes, display changes, receipt layout changes, other user interface changes and operating system changes and upgrades with no upcharge for wireless data usage. IPS complies. k) The web -based MMS reporting analytics tool shall allow for: custom filtering of data fields drop & drag report capabilities table creation where reports can be saved for individual or global use IPS complies with i. - iii. above. The IPS Data Management System (DMS) provides a full set of Management, Financial, and Maintenance Reports. Data can be exported into other software packages such as MS Excel, MS Access, CSV, PDF, and RTF should the City have specific requirements. Some of the most common management system reports include: daily, weekly, monthly and annual Total Revenue Reports from City level down to meter level, by payment type, daily /monthly credit card auditing and reconciliation, coin collection by date, route, and collector; and monthly citywide statistics for meters, including average number and value of transactions. Standard reports include: IPS GROUP, INC I IPSGROUPINC. COM 1877 630 6638 156 DIMS Dashboard: Dashboards offer a simple view into the data associated with your IPS Account. Through the management system, IPS offers a variety of reports and charts for your convenience. Dashboards come in a variety of formats including grids, charts, and graphs. DMS Reporting Features: The DMS includes reports that differentiate between payment methods (coin, credit card, and smart card). Each type of transaction is categorized into its respective payment time and the DMS presents the transactions independently as such. The DMS includes summary reporting, financial detail reporting, pay station or terminal transaction details, and several more. a. Filtering: Users can drag and drop any header to any location or remove it from the report. The user has the ability to completely filter, and customize each report in this manner. b. Exporting: Exporting capability is available in multiple formats (XLS, CSV, PDF and RTF). See the Appendix for an example of the summary reporting and pay station transaction detail capabilities with multiple payment methods identified. Any future payment types will be automatically integrated into this format. The MMS shall allow for online scheduled reports to be exported as Excel, CSVs and /or PDFs All reports can be exported into various formats, including XLS, CSV, and PDF) Data / Integration a) Identify any existing vendor integration that communicates in real -time via API with automated license plate recognition software and enforcement infrastructure technology applications. IPS provides our own integrated enforcement and permitting solutions. However, we have a number of integrations with third parties including Conduent (formerly Xerox), Genetec (for LPR). IPS has the ability to integrate with any third party as required. Other Services a) With the implementation of new paid parking equipment, please describe the public outreach /education campaign that will be included with your solution at no additional cost to the City. Provide examples of prior successful implementations, including sample images, emphasizing similar installations introducing new paid parking equipment:. Upon award, IPS will work with the City to establish a more detailed outreach and awareness plan and timeline. Generally, the key components of the recommended activities include: Targeted Outreach List: IPS will work with the City to develop a list of targeted media outlets to share messaging and distribute materials. Collateral Materials Development: Working with the City, we will develop collateral materials for public information including an informational flyer, customized website, IPS GROUP, INC I IPSGROUPINCCOM 1877,630.6638 157 o &A document, how -to video, and other collateral materials as needed. An example of the M5 T" video can be viewed here: https: / /vimeo.com /65824595. Social Media: This will be a cost - effective way to reach a broad audience on a consistent level. We will work with the City on messaging and tactics to utilize current networks and followers on their Facebook and Twitter accounts to provide our targeted audiences key project information. Customized Web Site: In order to help the City introduce IPS meters to their parking public, IPS Group is offering a custom designed website for the public to: 1. Learn how to use the parking meter through written directions and a how -to video tutorial 2. Answer questions through an online survey tool regarding their experience with the meter 3. Better understand why the change has been implemented Please see the examples on the following page. ABOUT SMART METERS Customized Marketing Campaign and Materials: Formulating the right messaging and raising public awareness is a key element for the successful deployment of new parking initiatives. IPS will provide customized marketing and public awareness materials that can be customized to the City's specific needs. IPS GROUP. INC I IPSGROUPINC.COM 1877.630.6638 58 DESIGN COLLATERAL IPS Group will design posters, flyers, banners, and any other relevant print material for the City to assist with the public outreach initiative. Below you will find an example of a small trifold flyer that could be handed out by volunteers, police enforcement officers, and parking staff to motorists. Included in the flyer is a how -to video with QR code, so motorists can watch the video on how -to -use the pay station from any internet enabled device, including mobile phones. Inside Left Trifold Trifold Front Follow these easy steps: lookatthe smart meters dsplay to find mftg rates, tours, bone In ft Q and RMrinportantin[antsC 1 it is dark oresansbkoon to light die display. Qr paying with Pokm slmplY inert them in dre coin slot untll the desired time 6 readmd on Ire dQa W puarters, rimes, nkke6 and $1 com aowptad If paying el- toorvtaly, hsert and remow: you aedx rtlmit cad The smart meta accepts cans wN Ms; MastrCaitl and Disoow logos o� with the blue [ -1 and [-1 b... select me anaunt of ume The cost O to for that time MI be dsplayed usHaneath. OPress Ween[ oq button to corfnn yor paymenb or rad[,,W&l button to SMP your tnssmctim The rn r attanPt to authorize the payment shown on dne W[ n I neither button is Pressed after 3$ S oods OWait forauNorz oon of the card I that CAM is approved, the dsplay wit snow Me a ,s nt of paid tme m and when R expires. I ro[ apgove4 start ovrwith aroNr card or cpirrs .!rs wr. ew onto n.ewa.r ar n...m+mwia o•+r m m..p�nu+uv sat, me me a.ew.u; :.on rw.rew. Inside Right Trifold IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 159 Trifold Front Cover Follow these easy steps: tmx w Me, smart Messrs aselay w caw pare rase, howl tme limis See! 0WOr . Vsi WePertelt informvtion. If d is disk press any taltion WW QhmAVwehcoins -s PH In Mssoie Me—slot imm Me dewM tseek eieced oe Me display. quenw, amen.N .I% and Aealmapmpterr. BIf purr, elector rally. irssert and reie�e your omen or chef card, The Smart meterwoonts o swhM vsi, v MasterCard logos . mm with ire blue tr7 and H twt101s. select tot amoorn d tme. The NV ®M for the terse we W dripined urdmnaasn. Opessgreen tislu, loih oranhne Mots" rr anarrM[CUx1:t1 N W 5 mst�p your tmifisacepn The nrrtutro rtternptb.Iter Mm ism peymnrt mown on the screen M reaMrdtmn s lN6ssldalM $ seca+ds- OWstlorarM ,ohon of Mecard. If ire cad is acerowd. Me aSWw Ma fi Me anoint of pad Mme m ad Mien aevpir. if net aogowd. stem omer MM aratter mid or cars AA 'MYeMl Mime V/cpaW W MnrW m+ryxnwsl/brM YMe91WiM9 as IIeY�PeaNwaUl tOaY'stlN Inside right trifold Illuminated display View parking rates, hours, restrictions. and other important information At night, press any button to illuminate display. Keypad Press [+] to add time. [ -] to subtract time and [OK] to approve amount (Cancel) voids the trarsaction. Card Slot Insert your card here to begin a payment. Coin Slot Insert cans for desired time. Use nickels, dimes, quarters, or $1 cans. Ticket Dispenser Remove your ticket and display on dash. Inside Left Trifold The City of San Diego is metalling new IM SmertMeters in select areas in Downtown Son Diego. You can park using your credit/debit rid or dwsle. Look fir these meters and %hem your comments abort the exct ing new, technology. These new smart meters are solar powered A and help redone our carbon rt wham providing motorists with an way way an to pay = JZf1} for Garkmg �` Instructions are shown on Me Inside of this Myer or you can use your OR reader on the .•n., :� tide below to v,ar -n i rrema stration video. SCAN .} O for a VIDEO! Back cover trifold Please visit: www.ipsgmupinc.com/mslpnd for more information. Back middle cover Continued Support: Marketing and public relations support will continue throughout the life of the contract with the City. IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 160 b) Describe proposed installation plan and any costs associated with the installation. Proposer will be responsible for installation and all associated hardware /equipment required, including single -space ADA- compliant poles, space numbering and signage. Below is an anticipated schedule of events based on the signing of a contract or approval to proceed from the City. The target timeline listed below is relative to the Notice to Proceed ( "NTP ") that the City will give to IPS upon receipt of a fully executed contract. Many of these activities happen in parallel. Below is a standard installation /implementation timeline. IPS will work with the City to meet their desired installation dates. Task Party Target Timeline Notice to Proceed (NTP) City /IPS TBD Define & Map all Meter Installation Locations City /IPS 30 calendar days Complete Meter Configuration Data Sheets City /IPS 30 calendar days Complete Credit Card Processing Information City /IPS 30 calendar days Meter Programming Configuration Approved City 30 calendar days Meter Locations Site Preparations City /IPS 45 calendar days Initial Public Outreach City Marketing provided by IPS may include Immediately websites, brochures, video tutorials, etc. as City /IPS before and determined by the City and IPS as most during appropriate. Details regarding our city marketing implementation offering is included in the Appendix. Meter Solution Implementation, Delivery IPS 75 calendar days Immediately Meter Prep, Testing & Installation City /IPS following delivery Meter Installation Completed IPS 90 calendar days On -Site Hardware Training of City /Parking At the time of personnel (1 -2 days) City /IPS delivery and Course details can be found in the following pages. installation DMS Webinar Training for City /Parking Personnel Prior to and at (1 -2 sessions) City /IPS the time of Course details can be found in the following pages. delivery and installation During and Continued Public Outreach City /IPS approx. 1 week after installation Post - Installation follow -up meeting Conference call including designated CSM, Director City /IPS Post Installation of Sales and City to discuss and ensure all criteria has been met and system is meeting expectations. IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 1 61 c) The City would like to evaluate an option for acceptance of Mobile Payments. Please describe your proposed mobile payment solution and identify all costs associated with this service. Please refer to page 18 for more information about the IPS PARK SMARTER'" mobile payment application. d) The City would like to consider an option for a merchant validation program to enhance the overall patron and neighborhood business experience. Please describe how the proposed parking technology solution would support a merchant validation program, and identify any equipment required and any additional costs or fees. The merchant validation program would work as follows: 1. Customer sets up coupon code and designates the pay stations that honor it within the DMS 2. Payment is made at pay station 3. Pay station queries DMS and pulls respective coupon code 4. Coupon code is printed on receipt that is provided to the user. e) The City is interested in innovation and value -added services. Proposers should describe any enhanced services and features that are available to the City currently or in the near future. All associated pricing for any proposed or suggested feature must be identified. Including, but not limited to sensors, parking guidance application and any other customer service features that can directly benefit the City of Seal Beach. Please see the beginning of Chapter 2, as well as the Appendix, for information on other products included in the IPS Smart Parking Platform. IPS GROUP, INC I IPSGROUPINCCCM 1877.6306638 162 Liquidated Damages The following are the proposed liquidated damages that would be incorporated into the final agreement. While it is not the intention of the City to seek a punitive relationship, we are seeking an integrated solution that performs to the standards described throughout your proposal. LD: A failure of the meters that results in either no payment transaction being accepted by the meters (e.g., meters allow free parking during enforcement hours) or application of the wrong ra tes. • Threshold: During operating hours, a single failure that exceeds 20% of the total meters /pay station parking spaces or multiple failures in one day that together exceed 20 %. Penalty: No warning will be issued prior to assessment of liquidated damages for this failure. An average daily rate formula will be finalized with the selected Contractor. For purposes of this solicitation, assume $10.00 per day by the total number of affected parking spaces. LID: The Contractor fails to maintain Payment Card Industry (PCI) Data Security Standard Certification. • Threshold: Any lapse in PCI certification status. • Penalty: No warning will be issued prior to assessment of liquidated damages for this Failure. The Contractor may be assessed liquidated damages of $10,000 the first month of non - compliance and $20,000 for each additional month until the Failure is cured. For all future such Failures, the Contractor will be assessed liquidated damages in the amount of $25,000 per month until the Failure is cured. LID: Failure of the meter to maintain 99% accuracy in its audit of daily revenue that passes through the meter payment systems. (Coins: Comparison will be made between MMS collection report and physical coin count.) (Credit Card: Comparison will be made between the Gateway report and the bank deposit.) Threshold: Discrepancy of more than 1% in audit of daily revenue. Penalty: At the end of each month, and prior to assessment of liquidated damages, the City will issue a written warning to Contractor if the Failure threshold has been reached on any day of the month. The Contractor shall cure each Failure within seven Days after receipt of the warning. If any Failure is not cured within the allotted time frame, the Contractor may be assessed liquidated damages of $100 per Day per Failure until the Failure is cured. IPS has some recommendations and would also like to take some general exceptions. Specifically on item #3, IPS recommends monthly reconciliation as collections are not typically done on a daily basis, but over the course of a few days or even weeks. Recommended general exceptions include: Liquidated damages within a given month shall not exceed 35 percent of the Monthly Operational Expenses paid to IPS. Excess liquidated damages (over a monthly cap) will be IPS GROUP, INC I IPSGROUPINC.COM 1877 630 6638 163 carried over to the following month. Liquidated damages shall not be imposed until final acceptance of the original meter deployment or any expansions thereof, nor for any of the reasons outlined below: A. Failures that are self- corrected by the meters within agreed performance specifications. B. Infant mortality (i.e., parts Failure during the first sixty [601) days after installation of the meters, provided that such parts are replaced within fourteen (14) calendar days of the Failure). C. Failures in meters that are being field tested on new software or hardware during the mutually agreed upon field test period. D. Failure of Consumables (e.g., batteries, labels, etc.). E. Failure as a result of use of replacement parts other than those authorized by IPS. F. Failures that are caused in whole or part by the actions or inactions of the City or its Contractors /Subcontractors in order to properly operate and maintain the meter system. G. Vandalism. "Vandalism" shall mean any damage caused to the meters which affects the appearance or operation of the meters or interferes with the normal use of the meters. H. Force majeure events. Force majeure events include but are not limited to natural disaster, unusual weather, motor vehicle accidents and acts of God like earthquakes. L Failure of third party electrical power, internet access or cellular communications. IPS GROUP, INC I IPSGROUPINC.COM 1877 630 6638 164 Chapter 3 1 Project Team IPS GROUP, INC I IPSGROUPINC.COM 1877 630 6638 165 PROJECT TEAM Our diverse team possesses over 200 combined years of experience in specialties ranging from management, R &D, sales and marketing, to engineering and customer support. On the following page you will find profiles of the proposed team members for the Seal Beach project. Elie Celestin Martin Plaisance Customer Technical Support Manager Support Manager IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 z David W. King, IPS President & CEO Role. Authorized to Bind and Negotiate David King is the founder and Chief Executive Officer of IPS Group, Inc. A leader in telecommunications for over 20 years and the senior brainchild behind the solar powered single -space parking meter, King's responsibilities include leadership and oversight of all the Company's initiatives and operations. As a business leader, King has had a far reach across the globe. In South Africa, King was an executive for Barlow Rand Limited, the largest industrial company in the country. King also served as President of Telkor Pty, a large high -tech telecommunications and military electronics company employing over 1,000 employees, half of which were highly skilled engineers. Chad P. Randall, IPS Chief Operating Officer Role., Authorized to Bind and Negotiate Chad Randall serves as Chief Operational Officer of IPS Group, Inc. As COO, Randall is responsible for the broad oversight of IPS Group's ongoing operations and maintains direct supervision of the Company's business development unit. Randall joined the Company in 2008 at his current position, bringing many years of Fortune 500 corporate experience in both the automotive and instrumentation industries. In addition to business management, Randall has functional experience in engineering, manufacturing, marketing and product line management. Randall holds a Bachelor of Science in Mechanical Engineering from Rose - Hulman Institute of Technology and a Master's in Business Administration from Harvard Business School. Alexander M. Schwarz, IPS Chief Technical Officer Role., All Meter and Back Office Technical Integration Alex Schwarz serves as the Chief Technical Officer of IPS Group, Inc. As CTO, Schwarz has played a major role in the development of IPS' flagship product, the solar powered single -space parking meter, and is responsible for the oversight of IPS Group's research and development efforts. Schwarz joined IPS Group in 1998 as a specialist in information technology and cellular telecommunications. Schwarz has comprehensive knowledge of the design and manufacturing of electronic peripherals, electronic parking meters, and cellular interface technology (CDMA and GSM). IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 167 Mike Dalzell, IPS Senior Vice President of US Sales Role: Senior Vice President of US Sales With more than 30 years of professional sales experience, including 3 years of prior military service, Dalzell has built a career as a successful systems sales engineering and sales team manager. This includes over 10 years selling Communications Technology into Fortune 500 companies, as well as over 20 years providing sales management and marketing services to startup technology companies all over the USA. Mike Chiodo, IPS Regional Sales Manager Role: Director of Regional Sales Mike comes to IPS with a proven track record of sales success. Prior to joining IPS Mike served as the National Accounts Manager for Jensen Distribution. Jensen is the leading distributor and importer of consumer product goods in the western region. Jensen sold thousands of consumer products with a strong emphasis on electronics, power equipment and construction goods. Mike managed the national accounts, the service teams and business development. Prior to Jensen, Mike served as the Key Accounts Director at Commerce Corporation overseeing all aspects of the Key Accounts Team. Additionally, Mike has a manufacturing background after spending several years with JB Plastics Inc. as the head of project management. James Vetter, IPS Director of Customer Service Role: Technical Support Manager James Vetter has been in customer service for over 30 years, and has specialized in the parking industry for over 18 years. With a history in parking customer service at Parkeon and Cale America, Vetter has experience in multi -space pay stations, single -space parking meters, parking management, and field technician management. With a strong ability to interface with customers, Vetter has the skills to successfully manage any project. IPS GROUP, INC I IPSGROUPINC.COM 1877.630.6638 168 Elie Celestin, IPS Customer Service Manager Role., West Coast Customer Support Elie Celestin joined IPS Group in October 2016. He serves as the Customer Service Manager for IPS Group's West Coast clients. Elie comes to IPS Group after a nine -year service in the United States Marine Corps as an Administrative Specialist. During his active duty, Elie earned several personal awards as well as Military Occupational Specialty, demonstrating his exemplary attention to detail, work ethic, and overall dedication to the Marine Corps. His experience as a U.S. Marine trained him to find innovative methods to combat challenging matters in a fast -paced industry. Martin Plaisance, IPS Help Desk Role., Technical Support Contact Martin Plaisance serves as IPS Group's lead product support engineer /technical support liaison to the engineering department. He is also the lead support engineer for resolving all cellular communication issues related to the IPS meter, and works directly with IPS cellular service providers. Starting with the company in 2011, Plaisance led installations for the product support team. He has since developed the experience and knowledge base to be the first point of contact for all customers. Prior to working with IPS, Plaisance was a lead field support engineer for one of the largest medical supply companies in the world. IPS GROUP, INC I IPSGROUPINC.COM 1 877.630.6638 169 Chapter 4 1 Cost Proposal IPS GROUP, INC I IPSGROUPINC. COM 1877.630 6638 170 COSTPROPOSAL We believe that IPS provides the very best, most proven credit card - enabled meter technology solution, which equates to the best possible value for the City. We also believe in transparency, which is why we outline all costs up front. IPS Group's transparency, sense of partnership, and quality of product set IPS Group apart from the competition. Several cities have invested nearly one million dollars for less expensive single -space parking meters that were supposed to last many years into the future. However, unplanned maintenance and lack of connectivity forced the City to make an unplanned change. IPS was called to install replacements for the parking meters in these cities. There are many stories like this, but partnering with a parking meter solutions company like IPS that is focused on implementing technology for both today and the future is critical for long -term success. Contact your sales representative to learn more, or read "Less Expensive Parking Meters Today Will Cost You Tomorrow" The following pricing is applicable to Option 1 and 2 as requested in the Invitation to Bid. M5 Capital Costs: • .. Price p M5'" IPS Credit Card - Enabled Single -Space Meter (includes 12- month warranty, RFID tag, meter top) $495.00 Shipping $7.50 Installation - per meter ($2,500.00 minimum total fee) $10.00 NFC for Apple Pay and Android Pay (OPTIONAL) $50.00 Extended Warranty (additional 12 months) (OPTIONAL) $50.00 Extended Warranty (additional 48 months) (OPTIONAL) $170.00 'Standard keys /locks and high- capacity sealed coin cans. Special locks will be charged as extra. NOTE. A functioning meter requires the installation of a meter mechanism, housing, and pole —sold separately. Price per meter /sensor (per unit) is the total fixed price for the equipment. Additional ongoing costs associated with wireless services, management system access, and credit card fees are ongoing and outlined below. Pricing does not include any applicable state or local taxes that are required to be paid by the City currently or in the future. Secure Wireless Gateway /Data Fee and Meter Management System Software License Fee $5.75 $8.00 Secure Credit Card Gateway Fee (per transaction) 1 $0.13 $0.06 NOTE: Customer is not required to setup additional gateway service other than that provided by IPS IPS GROUP, INC I IPSGROUPINC.COM 1 877.630.6638 1 71 Spare Card Entry Die Casting per $19.00 •• Meters 3 Keypad Assembly $25.00 5 Complete Top Cover (with Lexan insert) $69.00 3 Lexan for Top Cover $15.00 3 Validator Connector Board $15.00 3 Validator Connection Cable $5.00 3 Battery Pack 795- 600 -H3 (non - rechargeable) $30.00 5 Solar Panel / Comms Board (GSM) $165.00 n/a Coin Validator $69.00 5 Main Board $165.00 3 Display Board $89.00 3 Display Board with NFC $139.00 n/a Expiry Indicator (rear) $15.00 3 Battery Charging Assembly (11 meters per assembly) $115.00 n/a Coin Entry Slot $2.00 3 Hybrid Card Reader (non EMV) $49.00 5 EMV Hybrid Card Reader $125.00 n/a Battery Door Cover $2.00 3 RFID Meter Housing Tag Assembly $10.00 3 NOTE. This pricing Is FOB, IPS Group San Diego, CA and includes all applicable discounts. IPS GROUP, INC I IPSGROUPINC.COM 1877 630,6638 172 Capital • •- • Nexgen Retrofit Cylinder Only $125.00 Nexgen Retrofit Cylinder with Vault Door $150.00 Nexgen Collector Key Rechargeable (with 2 year warranty) $415.00 Key Docking Station Kit w /Power Supply $300.00 Nexgen Software Host Kit (Includes installation and 4 hours of training) $3,250.00 Contact Cleaner Pen $65.00 Nexgen Maintenance Kit $195.00 Rectangular Zinc Door w /Nexgen Cylinder and Brackets $185.00 Rectangular Iron Door w /Nexgen Cylinder and Brackets $195.00 2 Year Standard Warranty Included 3 Year Extended Warranty (3 years total) $32.50 4 Year Extended Warranty (4 years total) $45.00 5 Year Extended Warranty (5 years total) $57.50 NOTE This pricing is FOB, IPS Group San Diego, CA and includes all applicable discounts. Vehicle Detection Sensors Capital and Ongoing Costs:,Product/SerVice Dome Mount Vehicle Detection Sensors (includes 12 -month warranty) I Price per unit $295.00 Shipping Included Installation for Dome Sensor Included Vehicle Detection Sensors-Ongoing Costs Management System /Base Data Fee Cost per space per month $3.50 Optional: Real Time Reporting Fee $2.75 NOTE. Customer is not required to setup of any additional gateway service other than that provided by /PS. Price per sensor (per unit) is the total fixed price for the equipment. Additional ongoing costs associated with wireless services, management system access are ongoing and outlined above. All pricing does not include any applicable state or local taxes that are required to be paid by the city now or in the future. Ongoing fees are subject to annual adjustment due to increases in Inflation as published by the US Bureau of Labor Statistics for All Items Consumer Price Index for All Urban Consumers (CPI -U) for the U.S. City Average, and will not exceed 3% annually. IPS GROUP, INC I IPSGROUPINCCOM 1877 630 6638 173 MSITM Capital Costs IPS MSIT" Multi -Space Pay Station - Pay and Display (includes 12 month warranty) Price per. unit $6,450.00 Pay -by -space Keypad (OPTIONAL) $75.00 Pay -by -plate Keypad (OPTIONAL) $200.00 Shipping $200.00 Installation $200.00 Extended Warranty (additional 12 months) $295.00 Extended Warranty (additional 48 months) $995.00 NOTE. Installation includes a surface mount. No concrete work is included. The BNA option comes with a 24 -month warranty standard. Additional extended warranty for BNA will be priced upon request. Price per unit is the total fixed price for the equipment. Additional ongoing costs associated with wireless services, management system access, and credit card fees are ongoing and out lined below. Pricing does not include any applicable state or local taxes that are required to be paid by the City currently or in the future. "Option 7 is currently unavailable for off - street pay stations NOTE Additional ongoing costs associated with wireless services, management system access, and credit card fees are ongoing and outlined above. Pricing does not include any applicable state or local taxes that are required to be paid by the City currently or in the future. Ongoing fees are subject to annual adjustment due to increases in Inflation as published by the US Bureau of Labor Statistics for All Items Consumer Price Index for All Urban Consumers (CPI -U) for the US City Average, and will not exceed 3% annually. IPS GROUP, INC I IPSGROUPINC.COM 1877 630,6638 174 �- _ Parts Standard Card Reader Only Price �' per $49.00 O •• •0 Meters n/a Standard Card Reader Assembly with PCBA $129.00 3 Standard EMV Contact Card Reader Assembly with PCBA $499.00 n/a Coin Validator Assembly $69.00 5 Bill Note Acceptor Assembly (with 600 note stacker)* $1,500.00 2 Additional 600 note stacker cartridge $500.00 As needed Solar Panel Replacement Kit $500.00 3 Main Operating Board (with LCD and modem) $749.00 3 LCD with Armored Glass Replacement $250.00 3 Armored Glass Replacement $125.00 3 Thermal Printer $615.00 3 4 -key Horizontal Keypad $75.00 3 4 -key Vertical Keypad $75.00 3 Pay -by -Space Keypad Assembly $165.00 n/a Pay -by -Plate Alphanumeric Keypad Assembly $249.00 n/a Battery 16Ah (rechargeable) $165.00 5 Additional Large Coin Canister $199.00 As needed Additional Small Coin Canister $75.00 As needed Coin Shutter $199.00 3 Paper Rolls (sticky back) approx 2400 2.75" tickets (.004" thick) $29.50 As needed Paper Rolls (standard) approx 2000 3" tickets (.0045" thick) $21.50 As needed NOTE. This pricing is FOB, lPS Group San Diego, CA and includes all applicable discounts. IPS GROUP, INC I IPSGROUPINC.COM 1877 630.6638 175 Capital Costs - MS1" Nexg6n E-Lo�k E -Lock for Pay Station (3 total per machine) Price Per Unit $125.00 Nexgen Collector Key Rechargeable (with 2 year warranty) $415.00 Key Docking Station Kit w /Power Supply $300.00 Nexgen Software Host Kit (Includes installation and 4 hours of training) $3,250.00 Contact Cleaner Pen $65.00 Nexgen Maintenance Kit $195.00 2 Year Standard Warranty Included 3 Year Extended Warranty (3 years total) $32.50 4 Year Extended Warranty (4 years total) $45.00 5 Year Extended Warranty (5 years total) $57.50 NOTE. This pricing is FOB, IPS Group San Diego, CA and includes all applicable discounts. IPS GROUP, INC I IPSGROUPINC.COM 1877 630 6638 176 Pay -by -Cell and Parking Finder Application PARK SMARTERT" For the PARK SMARTER T" pay -by -cell solution, all pricing quoted assumes that City implements IPS meter system as well. Pay-by-Cell Platform - PARK SMARTERT" Fee System Setup and Training $5,000 (waived if IPS implements during the On -site Setup and Installation installation of meters) Back Office Software Licensing Fee No additional fee if using the IPS meter DMS Pay -by -Cell Platform Included per the DMS and per transaction fee. (See section on single -space meters) System Setup and Training $5,000 (waived if IPS implements during the installation of meters) Back Office Software Licensing Fee No additional fee if using the IPS meter DMS PARK SMARTER Decals PARK SMARTER'" mobile payment decals` per $1.50 Decal Shipping at cost On -site Setup and Installation see below Additional signage or scope of work to be quoted upon request TBD IPS can also provide the decal artwork in case the City wishes to use a local supplier. On -site setup: IPS shall provide the City with instructions on how to setup / install decals in support of the PARK SMARTER T" mobile payment application. However, IPS will send staff to provide installation and setup services. The costs for these services will be based on the costs of travel, rental car, hotel, and per diem expenses and will be added to the setup invoice at the completion of the service. Per transaction fees: IPS shall charge the City the same per transaction gateway fee as we currently charge for the meter program in place today. No additional convenience charges are required. IPS also offers optional integration with pay -by -cell phone systems, which will be seamlessly integrated into the IPS management system via the wirelessly- enabled single -space meter system. Pricing available upon request. IPS GROUP, INC I IPSGROUPINC. COM 1877,630.6638 1 77 Warranty IPS will provide a limited warranty for any new meter or sensor product manufactured and supplied by IPS for 12 months. The warranty protects against defects in materials and workmanship from the point of installation or 15 months from the date of delivery, whichever is sooner, and 90 days from the date of delivery received in the case of spare or repaired products. IPS does not cover defects caused by improper care or use, lack of preventative maintenance, and does not warranty any defects due to vandalism or other factors contained as a part of the Force Majeure clause below. Additional Warranty Provisions: • IPS must have the opportunity to assist in the initial deployment and system installation. • Repair or replacement under warranty of any defective product (including any meter or subcomponent) does not extend the warranty period for that product or subcomponent. • IPS will either repair or replace products or subcomponents, at our discretion, that are found to be defective within the defined warranty period. • Returns for credit will only apply once IPS has received defective product (including any meter or subcomponent) and confirmed that defects were within the warranty period and are covered under the terms and conditions of the warranty provided. • THE WARRANTIES CONTAINED IN THE CONTRACT DOCUMENTS ARE CONTRACTOR'S SOLE AND EXCLUSIVE WARRANTIES. THE FULL EXTENT OF THE CONTRACTOR'S LIABILITY FOR A WARRANTY CLAIM IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE EQUIPMENT. CONTRACTOR AFFIRMATIVELY EXCLUDES ANY AND ALL OTHER WARRANTIES, CONDITIONS, OR REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN), WITH RESPECT TO THE SERVICES PROVIDED INCLUDING ANY AND ALL IMPLIED WARRANTIES OR CONDITIONS OF TITLE, MERCHANTABILITY, OR FITNESS OR SUITABILITY FOR ANY PURPOSE (WHETHER OR NOT THE CONTRACTOR KNOWS, HAS REASON TO KNOW, HAS BEEN ADVISED, OR IS OTHERWISE IN FACT AWARE OF ANY SUCH PURPOSE) WHETHER ARISING BY LAW OR BY REASON OF CUSTOM OF THE TRADE. Exclusions: • Warranty voided with use of imitation or non - genuine IPS replacement parts, un- authorized alterations, abuse, vandalism, improper handling or general misuse to the equipment (hardware or software), including attempted repairs that result in damage. • Force Majeure: IPS shall not be liable for any warranty provisions where such product failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity [or cellular telecommunication failures caused by any of the events or causes described above). IPS GROUP, INC I IPSGROUPINC.COM 1877,630.6638 178 Preventative Maintenance (Meters): • Preventative maintenance will be similar to current single -space parking meters. However, the primary elements will be a working battery, card reader and coin validator. • Meters surfaces should be kept clean with mild soap and water. • The card reader heads should be cleaned with a cleaning card every 1 -2 months to ensure optimum performance. Cleaning cards may be purchased from IPS. • At 9 -12 month increments, the coin validator shall be visually inspected for any damage or debris. Compressed air may be used to keep the card reader and coin acceptor clear of debris, every 9 -12 months. • Additional preventative maintenance shall be administered by City staff at such time as it is apparent to be necessary, even if it should occur on a more frequent basis than described herein. • City, at its own cost and expense, shall keep the equipment in good repair, condition and working order after warranty expiration. IPS GROUP, INC I IPSGROUPINC. COM 1877 630,6638 1 79 Chapter 5 1 References IPS GROUP, INC I IPSGROUPINC.COM 1 877.630.6638 180 City of Los Angeles, CA Model: single -space meter and in- ground vehicle detection sensors Quantity of Meters Installed: 34,000 in total (5,600 in Express Park"), 500 in- ground vehicle detection sensors Project Dates: 2010 -2012 Primary Contact: Ken Husting, LADOT Sr. Transportation Engineer Email: ken.husting @lacity.org, Tel: 213.473.8276 Address: 555 Ramirez Street, Los Angeles, CA 90012 City of San Diego Model: single -space meters, multi -space pay stations and vehicle detection sensors Project Dates: Installation January 2015 Quantity of Meters Installed: 4,700 single -space meters, 120 multi -space pay stations Primary Contact: Jonathan Carey Email: jcarey @sandiego.gov, Tel: 619.533.3610 Address: 202 C Street, San Diego, CA 92101 City of San Francisco, SFMTA Model: single -space meters and vehicle detection sensors Quantity of Meters Installed: 23,500 meters and vehicle detection sensors Project Dates: Project implementation 2014 -2015. IPS was the original provider of single - space for SFPark in 2009 Primary Contact: Steven Lee, Manager, Financial Services /Contracts Email: steven.lee @sfmta.com Tel: 415.701.4592 Address: One South Van Ness Avenue, 8th Fl, San Francisco, CA 94103 City of Huntington Beach, CA Model: single -space meters and IPS upgrade kits Project Dates: 2008 Quantity of Meters Installed: 500 single -space meters and 3 upgrade kits Primary Contact: Dennis Thompson, Parking Meter Supervisor Email: dthompson @surfcity- hb.org Tel: 714.337.1918 Address: 2000 Main Street, Huntington Beach, CA 92648 Seattle Department of Transportation Model: MS1` pay stations and IPS upgrade kits Project Dates: Award July 2014, implementation starting March 2015 -2016 Quantity of Meters Installed: 1,350 MSI'" pay stations, and 850 upgrade kits Primary Contact: Margo Polley, Strategic Advisor SDOT Email: margo.polley @seattle.gov Tel. 206.684.8329 Address: 700 Fifth Ave Ste 4112 Seattle, WA 98104 IPS GROUP, INC I IPSGROUPINC.COM 1877,630.6638 1 81 Appendix IPS GROUP. INC I IPSGROUPINC.COM 1 877.630.6638 182 CORPORATE SOCIAL RESPONSIBILITY IPS Group, Inc. believes very strongly in making a positive impact in the world, and that includes making a difference to our communities. With a focus on the triple bottom line (people, planet, and profit), IPS is ensuring that we remain mindful of the public's interest. To that end, IPS has woven a corporate social responsibility (CSR) goal into our mission statement. IPS is committed to offering our customers a public - private partnership as a means of giving back to the community through the profit of our parking meters. Currently IPS Group has partnered with the following Cities to offer donations for their preferred charitable programs: City of Denver, CO; City of San Diego, CA; City of San Luis Obispo, CA; City of Pasadena, CA. Upon bid award, IPS Group would be happy to work with the City to help fund their selected local charity by providing IPS meters to take donations at City designated location(s). The program garners widespread public support and offers the City a way to give back to the local community. Additional public relations and marketing support will be provided by IPS Group. **I PS has recently won the prestigious Vic Kops Humanitarian Award for the donation of meters for the City of San Diego's Movin' Home campaign to end homelessness. IPS GROUP, INC I IPSGROUPINC.COM 1877.630 6638 183 SAMPLE DMS REPORTS CONFIDENTIAL INFORMATION: All images in this document are the property and copyright material of IPS Group Inc. and may not be copied or shared without the written permission of IPS Group Inc. Coin Collection Detail This report displays the coin collection information for each day in which a collection was performed. All available days for which a collection was performed will be displayed in the Collection Date drop -down list. The user can select a collection from a different month and year using the Year and Month drop -down list as well as sorting by zone, area and sub area. By default, all meters collected will be displayed. Similar to other reports, the coin collection detail report has the functionality to be sorted in ascending /descending order as well as sorting by specific information, similar to MS Excel Pivot Tables. This report gives the user the ability to see all the meters collected within specific routes, dates, etc. , Collection Detail s arch 8Y. TODAY::] YESTERDAY I_ wEIX F070-MTH, Colwalon Fran Date �_ IM Time L0E: [XJ Cc4Wction To Date 11 Tune � =00. :C0 ZonerIPS Group Ddauh Zone ARaI DEMO � Sub Area DEn10 BATCHREQUEST Cams f, Btlis Records per page 100 �I -- 1,089 8,042 12,065 36,0051 $1.W 5/,343 iC CONFIDENTIAL IPS GROUP, INC I IPSGROUPINC.COM 1877,6306638 184 06:39 AM F4�. _ _ 103 _ roC =02 $17.07 09:0639 AM F111 2 2 _ _ 90 D 10.02 319.47 09 06 39 AM G-409 4 4 4 _ 34 Z $004 $15.59 09,06.39 AM F -714 0 0 0 0 0 17 1 3000 313.85 09'%.39 AM P 413 2 2 2 2 _ 11 5 $002 $197 040639 AM Fd11 0 0 0 0 0 97 0 SOHO 5230 pk% 39 AM H -712 0 O 0 0 0 84 0 sow $15.55 0406:39 AM F-409 7 1 7 I 1 126 0 $0.00 $1246 0996:39 AM F -411 I I 1 1 1 0 0 $0.00 $18.;1 09:06:39 AM Fd09 2 2 2 2 2 89 6 $0.01 $1525 09'. %39 AM F 714 3 3 3 3 3 54 R $003 $18.16 09:06.39 AM F -413 1 1 1 1 7 27 0 $9m $17.03 :906.39 AM F -411 1 1 I 1 1 84 0 $000 $1701 040639 AM W712 9 9 9 9 9 103 1 $0.00 $19.47 090639AM F -409 5 _ i 5 5 90 1 $000 $1559 0406.39 AM FAIT 2 2 2 2 2 E4 0 $0.03 313.85 0906 39 AM F409 2 2 _ _ 11 0 $000 $191 0406:39 AM F -T4 4 4 4 a 4 T 0 $000 $230 !)90639 AM _.. 1 1- S 1 $1555 -- 1,089 8,042 12,065 36,0051 $1.W 5/,343 iC CONFIDENTIAL IPS GROUP, INC I IPSGROUPINC.COM 1877,6306638 184 Coin Collection Summary This report generates the coin collection between two dates chosen by the user. Basically, this report determines how much money was collected at the meters during those dates. Within this report as well as others, the user has the ability to further segment the data by zone, area or sub area, including amounts collected from individual meters by clicking on the blue hyperlinks. This report shows the amount of coins broken down by the value. '. . Calecbm sunme" # TOOAY I I YESfEROAI' Em�700ATE NONiX TO DATE From Date 1 1//282016 ® Tim 00 . li : 00 . To Date ' 11288016 ® Tine �. oovj f 00 SAVE REPIXR .. O P 0 P REQl1EST BATCH —PORT - v 1 + v 11/222016 0&1596 14% 1458 Va ' 502.25 502.25 091506 081506 1122/2016 0&3116 1458 1458 Va1m $0225 $0225 03116 0&3LI6 11:22/2016 084554 1458 1458 Vencon 502.25 $02.25 09.45.54 084554 nnx, 1122/2016 0.0422 1458 1458 Vmrimn S02M $0225 040422 040422 avb 1V222016 095511 1458 1458 Ve'z. 50225 $0225 05511 095511 n un py. 11232016 08.1506 1458 1158 VaMM 50225 602M 01506 0.3506 11;23/2016 08 31 16 1458 1458 VwrzOn 50225 $0225 0831.16 O 31.16 s..... 1123/2016 16.4554 1458 1458 var 502.25 502.25 16:4554 16:4554 i•�?r +w •ma /123/2016 170422 1458 1458 Ve,r -on 502.25 $0225 170422 170422 11242016 05511 14M 1458 VM.n 5020 $0225 04.5511 055:11 CONFIDENTIAL Pole Transaction Detail This report shows detailed transaction information for a specific pole location. The user enters the zone, area, subarea, pole and the date range. G .. O P 0 P O C - v 1 + v nnx, •�wa�w ! ma �.. -e,e, w.....a r n* nn r. n: bm xwm avb .°'�^�°*�:.', O,/nSni HM ®w "lagR Mry, y, mJl Yw,n r, fpm sm bW n un py. b9 u,mm abR p,2p,� •, +xlw .»nwa .ma, ,w. wa s..... mm ba mm �..,nrmep.• xm nam axa , ewnn„ .. n.... i•�?r +w •ma mr..... .e,,r nm bm xz xm wmn m. <.p rte°„ CONFIDENTIAL IPS GROUP, INC I IPSGROUPINC.COM 1 877.630.6638 185 Exception Reports (for meters not performing as required) Exceptions � From Data_ jill Mme . 00 To Date(_ r Tare 100 • I: 00 BATCH REWE5T IDAD S4Vt0REPOar SAVE REPORT ?/22,2011, d8is -Ic 1458 1458 1euzcn 30225 $028 091516 061hIt 11/22/2016 08:31:16 1456 1458 Venzon S0225 $0225 08:31:16 O8:3116 11/222016 08 45 54 14S8 1458 Venzon $0225 30225 064554 0845.54 11/22mils 097"22 1458 1458 Venzon 50225 50225 09:0424 0404n j 11/22/2016 095511 1458 1458 Venzon 30225 50225 09.5511 0955.11 11/23/2016 08:15:06 1458 1458 Venzon 50225 $0225 0&1506 081596 11/23;2016 083116 1458 1458 Venzon 502.25 50225 083196 081196 11/23/2016 1645:54 1456 1458 V.zoo 50225 50225 16:4554 16:4554 11/23/2016 170422 1458 1458 Verlzwr. $J225 3025 110422 17 G4.22 11/24/2016 0455.8 1458 1458 Vedz 50225 $0225 001.5511 0355:0 11/24/2016 101506 i459 1459 Venzon $02.26 $0225 101506 109506 11/24/2016 83416 1459 1458 V an $0215 50225 11:31:16 fr3l:lfi 11/24,7G% %44554 1459 1458 Ver.mn $0225 30225 14.4554 1445.54 0/24/2096 IS:U22 1458 1466 Venzon $0225 $02.25 15:0422 150422 'I 11/24/2016 163511 1459 1450 Vemm� $02.25 50225 16.5511 165511 TI/2412016 1715D5 1458 1458 V� S 0225 $ 0225 8:15:06 81806 11/24,7016 183116 1454 1458 Venzon $0225 30225 18'3116 19.3116 0126/!016 08:45;54 1458 use Vemmn 50225 50225 08,46:54 084454 11/26%2016 0904.22 1459 1458 Venzon 50225 $0225 09:0422 090422 11/26/70% 045311 1458 1458 We . 50225 5023 M530 WSS11 n/262016 08.1506 1458 1458 Ver¢on $0225 $0225 081506 091506 11126/2016 083116 058 1458 Venzon 50225 50225 06:31:15 083016 11/26/2016 J84654 1458 1458 Venzon 5022S 30225 084554 0845.54 I 11/26/20M 08A554 458 1458 Venzon S 0225 $ 0225 08:45:54 06:4554 CONFIDENTIAL Terminal Event Report CONFIDENTIAL IPS GROUP, INC I IPSGROUPINC.COM 1877 ISM6638 186 CONFIDENTIAL IPS GROUP, INC I IPSGROUPINC.COM 1877 ISM6638 186 ADA CERTIFICATION t uroc� The MSl Multi-Space Pay Station and M5° Single Space Parking Meter are compliant with the Federal Americans with Disabilities Act (ADA). The pay station screen is positioned at a Might of IS^ -IPS motors are ADA compliant as long as the motor poles we cut to the appropriate heights. ADA - 'The force required to activate operable parts shall be 5 pounds (22.2 N) maximum. The MS1 and MS' key buttons complies with this requitement The force to operate the key buttons is typically equal or less than one pound. w�lAlilY� iv�F O$111�1NU� �'d OLntY.oM M KMFO GM[4l IYt VW'db Ht ftft'oq Yd HO Otgyn fo�tl O� �YV W rOTMi30GYl p- IPS GROUP, INC I IPSGROUPINC.COM 1877.630 6638 187 ME C O O C N N N C d O _ O O E 7 O (n p f6 N N N T (0 �. N CO o O �V O > d i COQ 0-4 Oi d h+� Sn - O u Eo b O n ti N a N a o z z ;e v j k W \ \ \ CL k k) k »§ / ) [ )( {{ \] § §§ \ �/ °G§§ 3) k KJ ))££ . z k ® § ) E f k k j j I o k k k \ \ \ \ \ CL k k) k »§ [ )( {{ \] § §§ k #e - . � k ® § ) E f p - o k ;] - $! \ E k k E§ ; W| (0 §« § )7 ]) ƒk kt r■ ) f/ f) / \ \} _ %} \/ \ {\ )] \ \\ ) \[ u 25 \ \ \ C U � C U W fn N C EL .o O O O Cl) E N O N l0 N N .� T N m ly m l6 0 O 4Mi N ^Y ~ 4) as y IT MCI tj c v u P4 h ad a� q N O N T � D C y O � T 'O •O aE O E U u E «r q a . m a o .off �d O O _ C ttl o a3 m� Am o0 a a H `o c Q� n v as �'� °• a°ic U c�ci Q E v o o v L O O V U'O a9 m E > E.oe Doti o o E 0 e� E•dcE to u� mN L �> v W O Q' H> C m y o �aOE .YF� op v 4? .v LA ti o L ooh C ,� C C f' V rj On M,r v Umo 'vE op°' E N qN o ooh °�A U =c'a •��� F F a'bH Um � o c U F 5 35 sQ a_ i4 u�F 40 a z UUU 3 C ° W N O id z `v vl v Q v O N N v v a v U U U U � T 'O •O aE O E U u E «r q a . m a o .off �d O O _ C ttl o a3 m� Am o0 a a H `o c Q� n v as �'� °• a°ic U c�ci Q E v o o v L O O V U'O a9 m E > E.oe Doti o o E 0 e� E•dcE to u� mN L �> v W O Q' H> C m y o �aOE .YF� op v 4? .v LA ti o L ooh C ,� C C f' V rj On M,r v Umo 'vE op°' E N qN o ooh °�A U =c'a •��� F F a'bH Um � o c U F 5 35 sQ a_ i4 u�F 40 a z C U O C a N N a O 0 0 0 E N N lO N T N f6 co �. (6 O 4Q N ^1 ~ d V� V rt ►-� 110 43 0-4 V •y 3 d ts d I- 0 H A eC N ~ N T 1 A O E c cn 6 m d+ o p 3 �s P .m tlF e� 9® On � v i O a E A E o: U 0 0 <$ v T e vo 0.o yE EE, Urn n�, �U m d c o OD a y X v_ YA m _ V r G ri E i 3 s m ti E Ucv � 0 N A N U O d � OY rOj b o3 z cbo� Q '- U U y w= v ° ° m o E L E m ac v v v : U U U U 3 �s P .m tlF e� 9® On � 7 G O a E A E o: U 0 0 <$ v T c v vo 0.o yE EE, CL E i 3 s m ti E Ucv � 0 N A U S y d 4 OY rOj o3 cbo� U y w= v ° ° m o E L E m o.UO vv v � 3 ff y g Ev5 Q N 9 o W C V N L o m V to J 7 c m E a 00 z v =-5 0 C _U y C y o y O O 'O O °- ° d m E .c UV v^ 6 y • O N y CU o p.Eo boa ad N U p w h 'J y y m N d d $ N NQ m m Ha n°. > w aU .�U y u uFE E Ep4 E ` � F Es- aoy Um 3 U 0 c =.E u 3 �s P .m tlF e� 9® 1PS W'' Parking Meter Setting the industry standard for single -space Smart Parking meters, the IPS M5 TM D provides a simple parking user experience that is more cost - effective, customer - friendly, and more reliable than alternatives. The patented IPS solution uniquely provides a credit � card enabled single -space meter mechanism that retrofits into your current on- street parking meter housing. IPS Smart Meters offer multiple payment options (coins, credit/ Z debit cards, smart cards, tokens, pay -by -cell, and optional NFC /contactless payment such 0 as Apple Pay` and Android Pay"), solar power technology, and access to real -time data 3 via a comprehensive web -based management system. I Physical Features M Universal meter mechanism retrofits almost all single -space meter N 3 housings, including Duncan, MacKay, and POM. Installation takes /P5 ! less than 15 seconds and requires zero modification to existing housing. • Mechanism is protected by zinc alloy meter dome and UV- resistant, anti -fog LexanTM cover. Keypad has four easy -to -read mechanical buttons for intuitive i payment navigation —rated for more than 250,000 cycles. • Tri- colored LED lights on front and back of meter alert enforcement officers of meter status: paid (green), unpaid (red), and meter fault (yellow). • Vandal- resistant coin slot /chute allows for worry -free operation and quick servicing. • Environmentally - friendly solar panel and combination rechargeable /back -up battery pack maximizes ongoing power. • Proven ability to operate under varying environmental conditions such as snow, sleet, rain, humidity, dust storms, extreme cold, and extreme heat. • RFID technology automatically identifies the meter location and downloads the correct operating parameters when meters are instal led /replaced. • Meters are set up to allow for quick and easy sensor integration. Model 232 Model 247 Model 895 l�M . t LH a .r Payment Options • Meters accept payment with credit /debit card, coins, tokens, and smart card. • Contactless payment acceptance with NFC applications such as Android Pay'" and Apple Pay'" (optional feature). • Meters integrate seamlessly with IPS PARK SMARTERTM pay -by -cell application and multiple other third party pay -by -cell applications for additional convenient payment options. • PA -DSS and Level 1 PCI -DSS certification ensures secure credit card transactions for customers. Wireless Technology • Meters communicate wirelessly via the cellular network and are securely connected to the IPS web -based Data Management System (DMS), eliminating the need for additional communication hardware. • Meters wirelessly notify parking operations staff of any faults, such as a card reader or coin validator jam, via text message, email, or both. • Optional power - efficient BLE enables in- vehicle and smart payments through apps like Apple Pay'" and Android Pay' ", as well as fully integrates with other IPS technology like the Smart Collection System. Graphical Display • Large 160x160 pixel, backlit LCD operates at temperatures of -40 °F to 185 °F ( -40 "C to 85 °C). • Display can be customized and programmed remotely via web -based DMS. In the event of a coin jam, meter will continue to allow payment via credit /debit card, smart card, or pay -by -cell and will display "Cards only, No Coins ". The message is reversed if there is a card reader jam. Centralized Data Management System • The most powerful and comprehensive parking data system in the industry, complete with mapping, financial, technical and administrative reporting tools consolidates all city -wide parking data sources. • Integrates seamlessly with the IPS portfolio of products, including vehicle detection sensors, Smart Collection System, Enforcement and Permitting solutions for parking operation optimization. • Access IPS utility applications to remotely manage maintenance, enforcement, collections and more from a smart phone or tablet. IPS. IPS Group, and other IPS-owned marks are trademarks and /or registered trademarks of IPS Group, Inc. All third -party names, product names, trademarks are owned by their respective owners, and are used for reference purposes only IPS Group disclaims any affdia -ion with or endorsement by any of the companies referenyed above. ©2017 IPS Group, Inc. All rights reserved. !PS Multi -Space Pay Station The MS1 Pay Station is the latest generation of unattended payment systems Dfrom IPS Group. The MS1 incorporates the unique features of the proven IPS single -space platform, while offering customer focused features such as IntelliTouchM transaction processing. The MS1 features robust hardware design, D O Z which includes a stainless steel cabinet and armored glass. Key Benefits Flexibility: The MS1 is available in pay -by- space, pay- and - display, and pay -by -plate models. A simple change of the key pad and a firmware update are all that are required to support the different modes. Unparalleled Power Efficiency: Powered by environmentally - friendly solar panels and combination battery packs to maximize ongoing power. Customization: Configurable buttons include help screens, alternative languages, max time, and more. Guaranteed Quality: High security stainless steel housing with weather and graffiti- resistant powder coating make it both durable and easy to maintain. Improved Visibility: Blue LED lighting above the display provides enhanced visibility for motorists, technicians, and collections staff. Customer Friendly Features: IntelliTouchTM provides additional flexibility when completing a transaction, Users may begin the payment sequence in any order after which the MSl will guide them through the transaction. Dependability: Pay stations communicate wirelessly on the GPRS /3G cellular network, ensuring fast and reliable communications while processing secure credit card authorizations. wireless downloads of rates and messages, and transmissions to the Data Management System (DMS). Easy Maintenance: Modularly designed with the technician in mind for easy plug- and -play maintenance. Future -proof Design: IPS Group's open interface provides seamless integration with third -party systems, such as enforcement, permitting, and ANPR (automatic number plate recognition) in order to further optimize parking operations. Solar panel Large display Intuitive keypad Card reader "? i. ,:,� Technology -O I ^_ ■ ■■ • 0 • . Solar Powered Wireless Ultra -Low Power Technical Specifications Weight: 175 Ibs 00 Integration Ready RFID lzr� RFID Technology Dimensions: 12.5" x 12" x 60" (31.75 cm x 30.48 cm x 152.4 cm); MS1 is compliant with all relevant standards for disabled access. Power: Solar (standard) or AC Temperature Range: -40 °F to 185 °F ( -40 °C to 85 °C); Optional heater, AC units only. Payment Accepted: Credit and debit cards, smart cards, coins, tokens, pay -by- phone, and optional bill notes. Cabinet Housing: Uni -body construction. High grade corrosion - resistant stainless steel treated and covered with weather and graffiti- resistant powder coating. Locks: Cabinet is protected by a six (6) point secure locking system. The outer vault door locks are protected by anti -drill spin disks. Upper and lower housing require separate keys. The collection vault has a dual locking system with a T -bar. Electronic locks available upon request. Display: Large monochromatic display screen is 320 x 240 pixels and allows for 7 lines of alpha- numeric or graphical messages. Display is protected by anti -glare coated armored glass (standard feature). Printer: High - resolution graphic thermal printer allows for customizable graphics, vouchers, and barcodes, which are programmable from the Data Management System (DMS). Coin Box Capacity: Two options for exchangeable coin box: 2450 coin capacity or 700 coin capacity. "Smart" sensing technology available in both coin box models. Bill Stacker (optional): 600 bill notes 9)2017 IPS Group, Inc. All rights reserved. C G) D v M IPS Revolution"' Pay Station Upgrade Kits IPS Revolution "t Upgrade Kits are designed to retrofit existing pay stations. This maximizes current investment and infrastructure, while upgrading to the latest parking meter technology. The kit updates outdated components with new IPS technology and features. Designed with the service technician in mind, the modular components can be easily removed, serviced, and replaced with no more than a screwdriver. Cities benefit from lower equipment upgrade costs, ease of maintenance, reduced overall cost of ownership, and seamless integration into the IPS Data Management System. Large display Key Benefits Flexibility: The upgrade kits are available in pay -by- space, pay - and- display, and pay -by -plate models. A simple change of the keypad and a firmware update are all that are required to support the different modes. Unparalleled Power Efficiency: Powered by environmentally - friendly solar panels and combination battery packs to maximize ongoing power. Customization: Configurable buttons include help screens, alternative languages, max time, and more. Improved Visibility: LED lighting above the display provides enhanced visibility for motorists, technicians, and collections staff. Customer Friendly Features: IntelliTouchTM provides additional flexibility when completing a transaction. Users may begin the payment sequence in any order after which the pay station will guide them through the transaction. Dependability: Pay stations communicate wirelessly on the GPRS /3G cellular network, ensuring fast and reliable communications while processing secure credit card authorizations, wireless downloads of rates and messages, and transmissions to the Data Management System (DMS). Easy Maintenance: Modularly designed with the technician In mind for easy plug- and -play maintenance. Future -proof Design: IPS Group's open interface provides seamless integration with third -party systems, such as enforcement, permitting, and ANPR (automatic number plate recognition) in order to further optimize parking operations. Intuitive keypad Card reader LED lighting Current Kits Available Revolution'" ST Retrofits: Parkeon Stelio 0 Revolution'" DU Retrofits: Digital Payment Technologies Luke Revolution'" SR Retrofits: Parkeon Strada Revolution'" DLl (cus- tom faceplate design option) Revolution'" SM Retrofits: Siemens Prisma Revolution'" RD Retrofits: Parkeon DG Revolution'" CL Retrofits: Cale MPC 104 Revolution'" V Retrofits: Ventek 400 0 =Bill Note Acceptor IPS. IPS Group, and other IPS -owned marks are trademarks and /or registered trademarks of IPS Group. Inc. All third -party names. product names, trademarks are owned by their respective owners, and are used for reference purposes only IPS Group disclaims any affdlaiiDn WICrt or e- dorsement by any of the companies referenced above. ©2017 IPS Group, Inc. All rights reserved M z 0 M U) IPS Sensors IPS Vehicle Detection Sensors reliably detect the presence and absence of a vehicle in a parking space. The IPS sensor uniquely directs all sensing information to the IPS parking meter cellular communications backbone, saving customers the hassle of installing additional network equipment. This dramatically reduces the cost of ownership. The IPS sensor uses multiple proven sensing technologies to detect vehicles. Its unique design provides the most accurate data on the sensor market and allows for quick installation and servicing. Dome Mount Dome Mount • No street work required— sensor is integrated directly into the meter dome. • Easy access for maintenance and /or replacement. • Configuration for any parking environment. • Wireless connection to the IPS meter — sensor data communicated /transferred via cellular network. Pole Mount • No street work required— sensor is mounted on the meter pole. • Easy access for maintenance and /or replacement. • Wireless connection to the IPS meter — sensor data communicated /transferred via cellular network. In Ground • In Ground Sensor contains both power source and antenna for a completely wireless solution. • Wireless connection to the IPS meter — sensor data communicated /transferred via cellular network. Pole Mount Ah In Ground i Benefits • Sensor communicates directly to IPS meter rather than a network overlay, such as a mesh communication network, providing the most reliable communication transmission available at a significantly lower cost. • Easy access to real -time occupancy data that is available via a web -based data feed, that supports maps and smart phone applications. • Reset meter to reduce congestion and generate turnover by preventing piggybacking. • Cost - effective method to implement demand -based pricing strategies. Integration • When paired with IPS Smart Meters, sensors can seamlessly integrate with other IPS technology such as the PARK SMARTER'" mobile payment and parking guidance application, Parking Enforcement Management Solution, and more. • IPS back office system, the Data Management System (DMS), serves as a common data repository. Installation • Dome Mount: Simply remove the existing dome and replace with the new Dome Mount Sensor (requires MS meters). • Pole Mount: Attach the provided U -bolts and back plate to the pole. Point backing plate towards the corresponding parking space and tighten the bolts. • In Ground: Can be done in coordination between City and IPS staff. For best performance, sensors are typically installed 2 -3 inches below the surface. For the most accurate results, sensors should be installed under the area where the metallic bulk of the car typically rests. ©2017 IPS Group, Inc. All rights reserved. D D 3 D Z D G1 M 3 M Z W En 3 !PS Data Management System The IPS Data Management System (DMS) is a real -time, web -based application that allows parking professionals to remotely monitor their parking network from anywhere, at any time. A comprehensive set of financial, technical, and administrative reporting features paired with remote meter configuration make this system both intuitive and powerful. As one common back office for all IPS products, the DMS allows managers to seamlessly integrate parking meters with vehicle detection sensors, pay -by -cell capability, and other smart applications. (All reports can be exported into various formats, including XLS, CSV, and PDF.) 0 Homepage -,i Collection Summary Battery Voltage Key Benefits • Real -time updates and live alerts • Customizable routes to maximize efficiency • Seamless integration with all IPS meters and sensors S�L • Smart Search to find all data to related search • Ability to monitor meter —' health remotely • Save customized report layouts for using only the needed data • User profiles to control access • Compatability with Android OS and Apple iOS Collection Summary Battery Voltage Favorite and Saved Reports • Provides used reports based on user role automatically populated to the favorite reports • Favorite or saved reports accessible readily from the user dashboard • Displays on user dashboard lists the reports used most often • Ability to reuse reports as often as the user needs them Financial Reports • Provide real -time financial information on meters, sensors, and smart coin collection systems • Include individual meter audits to assess revenue and coin content • Display revenue of a particular city block, street, or neighborhood for easy rate evaluation • Provide monthly and annual summaries of all transactions • Assist in parking ticket adjudication by displaying the date /time of the purchase, the amount of time punccased, and the transaction type Technical Reports • Provide real -time information and live alerts on the status of meters and sensors, including battery status, occupancy status, coin box status, and any faults such as coin or credit card jams • Include detailed event view for each meter, which displays transactions, operational status, and maintenance logs • Provide health status updates of the meter's power systems, which include battery and solar voltages Administrative Tools • Notify staff regarding faults and meter status via email, text message, or both to increase meter up -time and improve program efficiency • Provide accurate control and asset management through installation and inventory reports • Allow for easy adjustment of rates, hourly settings, and parking exceptions • Include user profiles to control and monitor user access to the DMS Utility Application • Works with Android OS and Apple iOS • Lets you view current maintenance requirements and log all service activity on your smart phone • Generates a customized list for fault logging using the current city standards • Allows access to change configurations and swap RFID tags remotely • Displays meter fault list from any location and directs technicians to identified meters • Integrates with both IPS and non -IPS equipment, and logs information in the DMS 9)2017 IPS Group. Inc. All rights reserved. PARK SMARTER TM PARK SMARTER'" is a mobile app that takes cities to the next level of Smart Parking. With the PARK SMARTER'" app, your city's parking transactions are more convenient and flexible, and provide an optimized mobile parking experience. The Bluetooth- enabled app seamlessly integrates with existing IPS Smart Meters. Plus, cities that implement IPS single -space Smart Parking meters or multi -space pay stations can use PARK SMARTER'" at no additional cost. Live alerts, reporting and data analytics, and easy monitoring are available through the IPS Data Management System (DMS). Visa Checkout enables the citizen to pay for their parking space without registering a credit card in the app. The PARK SMARTER" mobile app fully integrates rate structures to enforce city parking policy. PARK SMARTER'" is in partnership with the Visa Commerce Network. The PARK SMARTER'" app offers: • Real -time notifications alert users in advance of parking expiration • Parking Finder provides direction to open parking spaces • Ability to pay and extend parking session remotely (if allowed by parking policy) • No convenience fees 0 L� FIND NEARBY AVAILABLE SPACES � L) INCREASE METER TIME REMOTELY MULTIPLE CARDS AND VEHICLES PER ACCOUNT © 2017 IPS Group, Inc. All rights reserved. Parking Enforcement Management Solution IPS continues to exceed industry standards by offering innovative technology solutions that bring greater efficiency to parking operations, which now includes the IPS Parking Enforcement Product Suite. The next - generation Parking Enforcement Management Solution manages the entire citation lifecycie from issuance to collections and incorporates state -of- the -art real -time technology and customer service resources. The IPS solution is built from the ground up and future - proofed to stand apart from aging and obsolete legacy enforcement systems and equipment. This fully- integrated solution from IPS includes a handheld citation writer, a back office web -based application, and an online public portal. FEATURES • All -in -one enforcement device integration with IPS meter integration • Dashboard features real -time statistics, heat mapping, user activity and performance analytics • On- demand visual reporting with multiple export formats • Cross - platform, cross - browser and cross - device compatibility • Single sign -on (SSO) enables access to meter and enforcement data in one back office INTEGRATION WITH: • National Law Enforcement Telecommunications Systems (NLETS) in all 50 states • Verizon and T- Mobile • Third -party cashiering and financial systems • LPR technology • Letter Mailing and Lockbox Payment Services The most innovative on the market today, our easy -to -use handheld citation writer ensures parking enforcement officers experience a convenient, quick and efficient citation issuance process. FEATURESINCLUDE: • All -in -one 1 -piece or 2 -piece solution, Android OS compatible • Real -time syncing and connectivity • Lightweight and portable, but rugged to withstand weather and heavy -duty use • High contrast, easy -to -read screen • Integrated thermal printer produces easy -to -read tickets • Magnetic strip and smart card reader for payment collection • High - resolution color photos, e- chalking and heat - mapping • Scofflaw and customized notifications. The Enforcement Management System (EMS) is a real -time, web -based enforcement application that gives officers access to case information including high -level citation summaries, photos, notices and letters, adjudications and voids. •�M FEATURESINCLUDE: • Cross - compatible interface across all operating systems and devices • Advanced search capability and option for manual citation entry • Adjudication and disposition management • Personalized report libraries • Payment and refund processing • Notice and letter processing The Citation Portal is a website that allows citizens to review the current status of their citation, pay or obtain information on how to contest their citation, review fine amounts including late fees, and obtain additional information. FEATURESINCLUDE: • Real -time access to citation status and transaction history aacw - '01OL Highly secure PO compliant application • Cross- compatible interface supports all browsers and devices Customizable interface and branding Comprehensive (Smart) FAO and customer service reporting • Accepts all major credit cards v m 3 3 D Z D G) M 3 M Z Permit Management Solution The IPS Permit Management Solution provides property managers for cities, educational organizations, and other agencies the flexibility and convenience to manage the entire parking permit lifecycle from initial design through fulfillment via a web -based system. Property managers can search for the most current and accurate permit information by license plate number, location, contact name, or permit number, as well as check permit order status, 24 hours a day, 7 days a week. FEATURES • Flexible permit types and rates including residential, guest, and daily permits in multiple formats such as decals, hang tags, or electronic permits • May be implemented as a stand -alone solution or pre - integrated with the IPS Parking Enforcement Management Solution • Comprehensive online reports such as payments and activity are easily generated and available in a variety of formats including Excel and PDF • Permit - seekers can review rates and availability of spaces, apply for a permit, upload verification documents, and purchase permits online in real time Immediate access to temporary permits available in printable format Secure 24/7 login and access to permit information; vehicle and permit data updated in real time '9 2017 IPS Group, Inc. All rights reserved. MANAGEMENT & FULFILLMENT 24 17, • Fully- integrated with IPS Parking Enforcement SECURE LOGIN Management Solution AND ACCESS • 24/7 secure login and access to permit information • Permits available as decals, hang tags, or electronic • Vehicle and permit data updated in real time • Void lost, damaged and stolen permits • Process and generate renewal letters • Waiting List management FULLY - INTEGRATED • Advanced search options CUSTOMER CONVENIENCE • Easy online registration, permit ordering and renewal • Instant email notification ADVANCED Temporary permits available immediately SEARCH OPTIONS • Permit status updates via email or text message 3 D :L7 n 0 r M 0 Z m 3 !PS Smart Collection System The IPS Smart Collection System provides a more streamlined, secure and efficient process for collecting, counting and reconciling parking meter revenues from IPS Smart Meters. The system provides cash collections accountability and accurate revenue tracking, transparency to the meter audit, and access to collections data from anywhere, at any time, with real -time transmission through wireless communication. Features & Benefits 1 • With BLE- enabled IPS Smart Meters, the Collection Head confirms collection and allows meter to transmit collection information to the web -based Data Management System (DMS). • With BLE - enabled meters, collection can Din Canister be completed without collection card, >llection Head streamlining the process. )Ilection Can • Time - stamped data is reported to the DMS for accurate auditing. • Includes a mobile application for Smart Collection System management. • Offers an additional level of accountability through reconciled reports. • Reduces loss with a secure and tamper- resistant cash box. • Constructed of lightweight aluminum to maximize collection capacity. • Available with a tool tray and cup holder - optional. Shock - absorbing Ergonomic Weight Capacity Secure, Tamper- resistant Frame Height - adjustable Handle Markings Locks k 71 ,+Illy V How to Install* Place Collection Head on Collection Can. ® Assign Coin Canister to pole using the mobile app. ® Place new Coin Canister into meter and lock. How to Collect Coins ORemove Coin Canister from meter. Insert Coin Canister into Collection Head and turn to release coins. ® Replace Coin Canister into meter and lock. 'Smart Collection System is compatible with the single -space M5 Parking Meter with BLE technology. © 20171PS Group, Inc. All rights reserved /P5 IPS Group, Inc. The Next Revolution in Parking Ship to IPS Group, Inc. 5601 Oberlin Drive, Suite 100 San Diego CA 92121 858.404.0607 Date: March 13, 2018 Sales Quote N: Customer ID: Attn: Address on file NA Ground FOB San Diego TBD Net 30 0.0775 Total $ 85,00 M5 Smart Parking Meer $495 $ 42,075.00 3.00 Card Entry Die Casting $19 $ 57.00 7.00 Battery Pack 795- 600 -HP3 $30 $ 210.00 6.00 Coin Vandator $69 $ 414.00 1.00 Battery Charging Daisy Chain $115 $ 115.00 3.00 RFI Meter Housing Tag $10 $ 30.00 85.00 Freight $7.50 $ 63750 78.00 Installation Training and Comissioning $10 $ 780.00 To accept this quote please sign and Purchase Subtotal $ 42,901.00 Sales Tax 0.0775 Total $ 44,318.58 Any additional costs for perniltting /tax will be added to the final invoice cost Thank you for your business! 5601 Oberlin Dr., Suite 100, San Diego, CA 92121 - Tel:858.404.0607 Fax:858.408.3352 - sales@ipsgroupinecom ACORO® CERTIFICATE OF LIABILITY INSURANCE 3M912019 DATE (MM DDIWYY) 2/21/2018 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Lockhart Insurance Brokers, LLC CONTACT NAME: PHONE FAX AL No License #OF 15767 4275 Executive Square, Suite 600 La Jolla CA 92037 EMAIL ADDRESS: COMMERCIAL GENERAL LIABILITY CLAIMS -MADE 51 OCCUR Y (858) 587 -3100 INSURERS AFFORDING COVERAGE NAIL# INSURER A: National Fire Insurance Co of Hartford 20478 $ 1,000,000 INSURED IPS Group, Inc. 1377909 7737 Kenamar Court INSURER B : The Continental Insurance Com an 35289 INSURER C: Indian Harbor Insurance Company 36940 INSURER D: San Diego CA 92121 INSURER E INSURER F COVERAGES IPSGR01 CERTIFICATE NUMBER: 15227113 REVISION NUMBER: XXXXXXX THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TR TYPE OF INSURANCE AOOL B R POLICY NUMBER MMMONYYF MMIOUrr YYY LIMITS A X COMMERCIAL GENERAL LIABILITY CLAIMS -MADE 51 OCCUR Y N 4034952942 3/19/2017 3/19/2018 EACH OCCURRENCE $ 1,000,000 DAMAGE TO PREMISES Ea ccu o ence $ 100,000 MED EXP tAny one person) S 15,000 PERSONAL S ADV INJURY s 1 000 000 AGGREGATE LIMIT APPLIES PER GENERAL AGGREGATE $ 2,000,000 GEN'L POLICY FX] JED 0 LOG PRODUCTS - COMPIOP AGO $ 2,000,000 $ OTHER A AUTOMOBILE LIABILITY Y N 6013847872 3/19/2017 3/19/2018 EOa MBIN DSINGLE LIMIT $ 1,000,000 BODILY INJURY (Per Person) S XXXXXXX X ANY AUTO BODILY INJURY (Per accident 1 $ XXXXXXX OWNED SCHEDULED AUTOS ONLY AUTOS PROPERTY DAMAGE Per accident S XXXXXXX X HIRED NON - OWNEO AUTOS ONLY AUTOS ONLY NX $ XXXXXXX X Coll. $1,000 comp.$1,00C B X UMBRELLA LIAR X OCCUR N N 4034952990 3/19/2017 3/19/2018 EACH OCCURRENCE s 15,000,000 AGGREGATE $ 15,000,000 EXCESS ILIA B CLAIMS MADE OED X1 RETENTION IS 10,000 1 XXXXXXX 1 BANOEMPLOVERSUABam WORKERS COMPENSATION r/e ANY CERUMEETORIPARTNDEOR CUTIVE (Mandatory In ER EXCLUDEDi (Mandatory In NH) NIA N 5093309451 ((CA) 5093308496 (AOS) 3/19/2017 3/19/2017 3/19/201$ 3/19/2018 PER OTH- X STATUTE ER E.L. EACH ACCIDENT $ 1 000 000 E.L. DISEASE - EA EMPLOYEE $ 1 000 000 If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ 1 000 000 C Tech E &O / Network / N N MTP9032003 3/19/2017 3/19/2018 Each Occ. 5,000,000; Privacy / Media Agg.: 5,000,000; Ded.: 100,000 DESCRIPTION OF OPERATIONS /LOCATIONS I VEHICLES (ACORD 101, Additional Remedios Schedule, maybe attached if more span is required) The City of Seal Beach, its directors, officials, officers, employees, agents, and volunteers are an Additional Insured to the extent provided by the policy language or endorsement issued or approved by the insurance carrier. CERTIFICATE HOLDER CANCELLATION See Attachment 15227113 City of Seal Beach SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE 211 8th Street THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Seal Beach CA 90740 ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE ACORD 25 (2016103) © 986-1015 ACORD CORPOIIIArTION. All rights reserved. The ACORD name and logo are registered marks of ACORD CNA74872XX (1 -15) CNA Technology General Liability Extension Endorsement It is understood and agreed that this endorsement amends the COMMERCIAL GENERAL LIABILITY COVERAGE PART as follows. If any other endorsement attached to this policy amends any provision also amended by this endorsement, then that other endorsement controls with respect to such provision, and the changes made by this endorsement with respect to such provision do not apply. TABLE OF CONTENTS 1. Additional Insureds 2. Additional Insured - Primary And Non - Contributory To Additional Insured's Insurance 3. Bodily Injury — Expanded Definition 4. Broad Knowledge of Occurrence/ Notice of Occurrence 5. Broad Named Insured 6. Estates, Legal Representatives and Spouses 7. Expected Or Intended Injury — Exception for Reasonable Force 8. In Rem Actions 9. Incidental Health Care Malpractice Coverage 10. Joint Ventures /Partnership /Limited Liability Companies 11. Legal Liability — Damage To Premises 12. Medical Payments 13. Non -owned Aircraft Coverage 14. Non -owned Watercraft 15. Personal And Advertising Injury — Discrimination or Humiliation 16. Personal And Advertising Injury - Limited Contractual Liability 17. Property Damage - Elevators 18. Supplementary Payments 19. Property Damage — Patterns, Molds and Dies 20. Unintentional Failure To Disclose Hazards 21. Waiver of Subrogation — Blanket 1. ADDITIONAL INSUREDS a. WHO IS AN INSURED is amended to include as an Insured any person or organization described in paragraphs A. through K. below whom a Named Insured is required to add as an additional insured on this Coverage Part under a written contract or written agreement, provided such contract or agreement: (1) is currently in effect or becomes effective during the term of this Coverage Part; and (2) was executed prior to: (a) the bodily injury or property damage; or (b) the offense that caused the personal and advertising injury, for which such additional insured seeks coverage. b. However, subject always to the terms and conditions of this policy, including the limits of insurance, the Insurer will not provide such additional insured with: (1) a higher limit of insurance than required by such contract or agreement; or (2) coverage broader than required by such contract or agreement, and in no event broader than that described by the applicable paragraph A. through K. below. Attachment Code: D530456 Certificate ID: 15227113 Any coverage granted by this endorsement shall apply only to the extent permissible by law. b. However, subject always to the terms and conditions of this policy, including the limits of insurance, the Insurer will not provide such additional insured with: (1) a higher limit of insurance than required by such contract or agreement; or (2) coverage broader than required by such contract or agreement, and in no event broader than that described by the applicable paragraph A. through K. below. Any coverage granted by this endorsement shall apply only to the extent permissible by law B. Co -owner of Insured Premises A co -owner of a premises co -owned by a Named Insured and covered under this insurance but only with respect to such co- owner's liability for bodily injury, property damage or personal and advertising injury as co -owner of such premises. C. Grantor of Franchise Any person or organization that has granted a franchise to a Named Insured, but only with respect to such person or organization's liability for bodily injury, property damage or personal and advertising injury as grantor of a franchise to the Named Insured. D. Lessor of Equipment Any person or organization from whom a Named Insured leases equipment, but only with respect to liability for bodily injury, property damage or personal and advertising injury caused, in whole or in part, by the Named Insured's maintenance, operation or use of such equipment, provided that the occurrence giving rise to such bodily injury, property damage or the offense giving rise to such personal and advertising injury takes place prior to the termination of such lease. E. Lessor of Land Any person or organization from whom a Named Insured leases land but only with respect to liability for bodily injury, property damage or personal and advertising injury arising out of the ownership, maintenance or use of such land, provided that the occurrence giving rise to such bodily injury, property damage or the offense giving rise to such personal and advertising injury takes place prior to the termination of such lease. The coverage granted by this paragraph does not apply to structural alterations, new construction or demolition operations performed by, on behalf of, or for such additional insured. F. Lessor of Premises An owner or lessor of premises leased to the Named Insured, or such owner or lessor's real estate manager, but only with respect to liability for bodily injury, property damage or personal and advertising injury arising out of the ownership, maintenance or use of such part of the premises leased to the Named Insured, and provided that the occurrence giving rise to such bodily injury or property damage, or the offense giving rise to such personal and advertising injury, takes place prior to the termination of such lease. The coverage granted by this paragraph does not apply to structural alterations, new construction or demolition operations performed by, on behalf of, or for such additional insured. G. Mortgagee, Assignee or Receiver Attachment Code: D530456 Certificate ID: 15227113 A mortgagee, assignee or receiver of premises but only with respect to such mortgagee, assignee or receiver's liability for bodily injury, property damage or personal and advertising injury arising out of the Named Insured's ownership, maintenance, or use of a premises by a Named Insured. The coverage granted by this paragraph does not apply to structural alterations, new construction or demolition operations performed by, on behalf of, or for such additional insured. H. State or Governmental Agency or Subdivision or Political Subdivisions — Permits A state or governmental agency or subdivision or political subdivision that has issued a permit or authorization but only with respect to such state or governmental agency or subdivision or political subdivision's liability for bodily injury, property damage or personal and advertising injury arising out of: 1. the following hazards in connection with premises a Named Insured owns, rents, or controls and to which this insurance applies: a. the existence, maintenance, repair, construction, erection, or removal of advertising signs, awnings, canopies, cellar entrances, coal holes, driveways, manholes, marquees, hoist away openings, sidewalk vaults, street banners, or decorations and similar exposures; or b. the construction, erection, or removal of elevators; or c. the ownership, maintenance or use of any elevators covered by this insurance; or 2. the permitted or authorized operations performed by a Named Insured or on a Named Insured's behalf. The coverage granted by this paragraph does not apply to: a. Bodily injury, property damage or personal and advertising injury arising out of operations performed for the state or governmental agency or subdivision or political subdivision; or b. Bodily injury or property damage included within the products - completed operations hazard. With respect to this provision's requirement that additional insured status must be requested under a written contract or agreement, the Insurer will treat as a written contract any governmental permit that requires the Named Insured to add the governmental entity as an additional insured. I. Trade Show Event Lessor 1. With respect to a Named Insured's participation in a trade show event as an exhibitor, presenter or displayer, any person or organization whom the Named Insured is required to include as an additional insured, but only with respect to such person or organization's liability for bodily injury, property damage or personal and advertising injury caused by: a. the Named Insured's acts or omissions; or b. the acts or omissions of those acting on the Named Insured's behalf, in the performance of the Named Insured's ongoing operations at the trade show event premises during the trade show event. 2. The coverage granted by this paragraph does not apply to bodily injury or property damage included within the products - completed operations hazard. Attachment Code: D530456 Certificate ID: 15227113 J. Vendor Any person or organization but only with respect to such person or organization's liability for bodily injury or property damage arising out of your products which are distributed or sold in the regular course of such person or organization's business, provided that: 1. The coverage granted by this paragraph does not apply to: a. bodily injury or property damage for which such person or organization is obligated to pay damages by reason of the assumption of liability in a contract or agreement unless such liability exists in the absence of the contract or agreement; b. any express warranty unauthorized by the Named Insured; c. any physical or chemical change in any product made intentionally by such person or organization; d. repackaging, except when unpacked solely for the purpose of inspection, demonstration, testing, or the substitution of parts under instructions from the manufacturer, and then repackaged in the original container, e. any failure to make any inspections, adjustments, tests or servicing that such person or organization has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products; f. demonstration, installation, servicing or repair operations, except such operations performed at such person or organization's premises in connection with the sale of a product, g. products which, after distribution or sale by the Named Insured, have been labeled or relabeled or used as a container, part or ingredient of any other thing or substance by or for such person or organization; or h. bodily injury or property damage arising out of the sole negligence of such person or organization for its own acts or omissions or those of its employees or anyone else acting on its behalf. However, this exclusion does not apply to: (1) the exceptions contained in Subparagraphs d. or f. above; or (2) such inspections, adjustments, tests or servicing as such person or organization has agreed with the Named Insured to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products. 2. This Paragraph J. does not apply to any insured person or organization, from whom the Named Insured has acquired such products, nor to any ingredient, part or container, entering into, accompanying or containing such products. 3. This Paragraph J. also does not apply: a. to any vendor specifically scheduled as an additional insured by endorsement to this Coverage Part; b. to any of your products for which coverage is excluded by endorsement to this Coverage Part; nor Attachment Code: D530456 Certificate ID: 15227113 c. if bodily injury or property damage included within the products - completed operations hazard is excluded by endorsement to this Coverage Part. K. Other Person Or Organization / Your Work Any person or organization who is not an additional insured under Paragraphs A. through J. above. Such additional insured is an Insured solely for bodily injury, property damage or personal and advertising injury for which such additional insured is liable because of the Named Insured's acts or omissions. The coverage granted by this paragraph does not apply to any person or organization: 1. who is specifically scheduled as an additional insured on another endorsement to this Coverage Part; nor 2. for bodily injury or property damage included within the products - completed operations hazard except to the extent all of the following apply: a. this Coverage Part provides such coverage; b. the written contract or agreement described in the opening paragraph of this ADDITIONAL INSUREDS Provision requires the Named Insured to provide the additional insured such coverage; and c. the bodily injury or property damage results from your work that is the subject of the written contract or agreement, and such work has not been excluded by endorsement to this Coverage Part. 2. ADDITIONAL INSURED - PRIMARY AND NON - CONTRIBUTORY TO ADDITIONAL INSURED's INSURANCE A. The Other Insurance Condition in the COMMERCIAL GENERAL LIABILITY CONDITIONS Section is amended to add the following paragraph: If the Named Insured has agreed in writing in a contract or agreement that this insurance is primary and non - contributory relative to an additional insured's own insurance, then this insurance is primary, and the Insurer will not seek contribution from that other insurance. For the purpose of this Provision 2., the additional insured's own insurance means insurance on which the additional insured is a named insured. B. With respect to persons or organizations that qualify as additional insureds pursuant to paragraph I.K. of this endorsement, the following sentence is added to the paragraph above: Otherwise, and notwithstanding anything to the contrary elsewhere in this Condition, the insurance provided to such person or organization is excess of any other insurance available to such person or organization. 3. BODILY INJURY — EXPANDED DEFINITION Under DEFINITIONS, the definition of bodily injury is deleted and replaced by the following Bodily injury means physical injury, sickness or disease sustained by a person, including death, humiliation, shock, mental anguish or mental injury sustained by that person at any time which results as a consequence of the physical injury, sickness or disease. 4. BROAD KNOWLEDGE OF OCCURRENCE/ NOTICE OF OCCURRENCE Attachment Code: D530456 Certificate ID: 15227113 Under CONDITIONS, the condition entitled Duties in The Event of Occurrence, Offense, Claim or Suit Condition is amended to add the following provisions: A. BROAD KNOWLEDGE OF OCCURRENCE The Named Insured must give the Insurer or the Insurer's authorized representative notice of an occurrence, offense or claim only when the occurrence, offense or claim is known to a natural person Named Insured, to a partner, executive officer, manager or member of a Named Insured, or to an employee designated by any of the above to give such notice. B. NOTICE OF OCCURRENCE The Named Insured's rights under this Coverage Part will not be prejudiced if the Named Insured fails to give the Insurer notice of an occurrence, offense or claim and that failure is solely due to the Named Insured's reasonable belief that the bodily injury or property damage is not covered under this Coverage Part. However, the Named Insured shall give written notice of such occurrence, offense or claim to the Insurer as soon as the Named Insured is aware that this insurance may apply to such occurrence, offense or claim. I : i9Ll r] 11 Y-11 WHO IS AN INSURED is amended to delete its Paragraph 3. in its entirety and replace it with the following: 3. Pursuant to the limitations described in Paragraph 4. below, any organization in which a Named Insured has management control: a. on the effective date of this Coverage Part; or b. by reason of a Named Insured creating or acquiring the organization during the policy period, qualifies as a Named Insured, provided that there is no other similar liability insurance, whether primary, contributory, excess, contingent or otherwise, which provides coverage to such organization, or which would have provided coverage but for the exhaustion of its limit, and without regard to whether its coverage is broader or narrower than that provided by this insurance. But this BROAD NAMED INSURED provision does not apply to (a) any partnership or joint venture, or (b) any organization for which coverage is excluded by another endorsement attached to this Coverage Part. For the purpose of this provision, and of this endorsement's JOINT VENTURES / PARTNERSHIP / LIMITED LIABILITY COMPANIES provision, management control means: A. owning interests representing more than 50% of the voting, appointment or designation power for the selection of a majority of the Board of Directors of a corporation, or the members of the management board of a limited liability company; or B. having the right, pursuant to a written trust agreement, to protect, control the use of, encumber or transfer or sell property held by a trust. Attachment Code: D530456 Certificate ID: 15227113 4. With respect to organizations which qualify as Named Insureds by virtue of Paragraph 3. above, this insurance does not apply to: a. bodily injury or property damage that first occurred prior to the date of management control, or that first occurs after management control ceases; nor b. personal or advertising injury caused by an offense that first occurred prior to the date of management control or that first occurs after management control ceases. 5. The insurance provided by this Coverage Part applies to Named Insureds when trading under their own names or under such other trading names or doing- business -as names (dba) as any Named Insuredshould choose to employ. 6. ESTATES, LEGAL REPRESENTATIVES, AND SPOUSES The estates, heirs, legal representatives and spouses of any natural person Insured shall also be insured under this policy; provided, however, coverage is afforded to such estates, heirs, legal representatives, and spouses only for claims arising solely out of their capacity or status as such and, in the case of a spouse, where such claim seeks damages from marital community property, jointly held property or property transferred from such natural person Insured to such spouse. No coverage is provided for any act, error or omission of an estate, heir, legal representative, or spouse outside the scope of such person's capacity or status as such, provided however that the spouse of a natural person Named Insured and the spouses of members or partners of joint venture or partnership Named Insureds are Insureds with respect to such spouses' acts, errors or omissions in the conduct of the Named Insured's business. 7. EXPECTED OR INTENDED INJURY — EXCEPTION FOR REASONABLE FORCE Under COVERAGES, Coverage A — Bodily Injury And Property Damage Liability, the paragraph entitled Exclusions is amended to delete the exclusion entitled Expected or Intended Injury and replace it with the following: This insurance does not apply to: Expected or Intended Injury Bodily injury or property damage expected or intended from the standpoint of the Insured. This exclusion does not apply to bodily injury or property damage resulting from the use of reasonable force to protect persons or property. S. IN REM ACTIONS A quasi in rem action against any vessel owned or operated by or for the Named Insured, or chartered by or for the Named Insured, will be treated in the same manner as though the action were in personam against the Named Insured. 9. INCIDENTAL HEALTH CARE MALPRACTICE COVERAGE Solely with respect to bodily injury that arises out of a health care incident: A. Under COVERAGES, Coverage A— Bodily Injury And Property Damage Liability, the Insuring Agreement is amended to replace Paragraphs 1.b.(1) and 1.b.(2) with the following: b. This insurance applies to bodily injury provided that the professional health care services are incidental to the Named Insured's primary business purpose, and only if: Attachment Code: D530456 Certificate ID: 15227113 (1) such bodily injury is caused by an occurrence that takes place in the coverage territory. (2) the bodily injury first occurs during the policy period. All bodily injury arising from an occurrence will be deemed to have occurred at the time of the first act, error, or omission that is part of the occurrence; and B. Under COVERAGES, Coverage A — Bodily Injury And Property Damage Liability, the paragraph entitled Exclusions is amended to: i. add the following to the Employers Liability exclusion: This exclusion applies only if the bodily injury arising from a health care incident is covered by other liability insurance available to the Insured (or which would have been available but for exhaustion of its limits). ii. delete the exclusion entitled Contractual Liability and replace it with the following: This insurance does not apply to: Contractual Liability the Insured's actual or alleged liability under any oral or written contract or agreement, including but not limited to express warranties or guarantees. iii. add the following additional exclusions This insurance does not apply to: Discrimination any actual or alleged discrimination, humiliation or harassment, that includes but shall not be limited to claims based on an individual's race, creed, color, age, gender, national origin, religion, disability, marital status or sexual orientation. Dishonesty or Crime Any actual or alleged dishonest, criminal or malicious act, error or omission. Medicare /Medicaid Fraud any actual or alleged violation of law with respect to Medicare, Medicaid, Tricare or any similar federal, state or local governmental program. Services Excluded by Endorsement Any health care incident for which coverage is excluded by endorsement. C. DEFINITIONS is amended to: i. add the following definitions: Health care incident means an act, error or omission by the Named Insured's employees or Attachment Code: D530456 Certificate ID: 15227113 volunteer workers in the rendering of: a. professional health care services on behalf of the Named Insured or b. Good Samaritan services rendered in an emergency and for which no payment is demanded or received. Professional health care services means any health care services or the related furnishing of food, beverages, medical supplies or appliances by the following providers in their capacity as such but solely to the extent they are duly licensed as required: a. Physician; b. Nurse; c. Nurse practitioner; d. Emergency medical technician; e. Paramedic; f. Dentist; g. Physical therapist; h. Psychologist; I. Speech therapist; j. Other allied health professional; or Professional health care services does not include any services rendered in connection with human clinical trials or product testing. ii. delete the definition of occurrence and replace it with the following: Occurrence means a health care incident. All acts, errors or omissions that are logically connected by any common fact, circumstance, situation, transaction, event, advice or decision will be considered to constitute a single occurrence; iii. amend the definition of Insured to: a. add the following: • the Named Insured's employees are Insureds with respect to: (1) bodily injury to a co- employee while in the course of the co- employee's employment by the Named Insured or while performing duties related to the conduct of the Named Insured's business; and Attachment Code: D530456 Certificate ID: 15227113 (2) bodily injury to a volunteer worker while performing duties related to the conduct of the Named Insured's business; when such bodily injury arises out of a health care incident. • the Named Insured's volunteer workers are Insureds with respect to: (1) bodily injury to a co- volunteer worker while performing duties related to the conduct of the Named Insured's business; and (2) bodily injury to an employee while in the course of the employee's employment by the Named Insured or while performing duties related to the conduct of the Named Insured's business; when such bodily injury arises out of a health care incident. b. delete Subparagraphs (a), (b), (c) and (d) of Paragraph 2.a.(1) of WHO IS AN INSURED. c. add the following: Insured does not include any physician while acting in his or her capacity as such. D. The Other Insurance condition is amended to delete Paragraph b.(1) in its entirety and replace it with the following: Other Insurance b. Excess Insurance (1) To the extent this insurance applies, it is excess over any other insurance, self insurance or risk transfer instrument, whether primary, excess, contingent or on any other basis, except for insurance purchased specifically by the Named Insured to be excess of this coverage. 10. JOINT VENTURES / PARTNERSHIP / LIMITED LIABILITY COMPANIES WHO IS AN INSURED is amended to delete its last paragraph and replace it with the following: No person or organization is an Insured with respect to: • the conduct of any current or past partnership or joint venture that is not shown as a Named Insured in the Declarations, nor • the conduct of a current or past limited liability company in which a Named Insured's interest does /did not rise to the level of management control; except that if the Named Insured was a joint venturer, partner, or member of such a limited liability company, and such joint venture, partnership or limited liability company terminated prior to or during the policy period, then such Named Insured is an Insured with respect to its interest in such joint venture, partnership or limited liability company but only to the extent that: a. any offense giving rise to personal and advertising injury occurred prior to such termination date, Attachment Code: D530456 Certificate ID: 15227113 and the personal and advertising injury arising out of such offense, first occurred after such termination date; b. the bodily injury or property damage first occurred after such termination date; and c. there is no other valid and collectible insurance purchased specifically to insure the partnership, joint venture or limited liability company. 11. LEGAL LIABILITY —DAMAGE TO PREMISES A. Under COVERAGES, Coverage A— Bodily Injury and Property Damage Liability, the paragraph entitled Exclusions is amended to delete the first paragraph immediately following subparagraph (6) of the Damage to Property exclusion and replace it with the following: Paragraphs (1), (3) and (4) of this exclusion do not apply to property damage (other than damage by fire) to premises rented to the Named Insured or temporarily occupied by the Named Insured with the permission of the owner, nor to the contents of premises rented to the Named Insured for a period of 7 or fewer consecutive days. A separate limit of insurance applies to Damage To Premises Rented To You as described in LIMITS OF INSURANCE. B. Under COVERAGES, Coverage A— Bodily Injury and Property Damage Liability, the paragraph entitled Exclusions is amended to delete its last paragraph and replace it with the following: Exclusions c. through n. do not apply to damage by fire to premises while rented to a Named Insured or temporarily occupied by a Named Insured with permission of the owner, nor to damage to the contents of premises rented to a Named Insured for a period of 7 or fewer consecutive days. A separate limit of insurance applies to this coverage as described in the LIMITS OF INSURANCE Section. C. LIMITS OF INSURANCE is amended to delete Paragraph 6. (the Damage To Premises Rented To You Limit) and replace it with the following: 6. Subject to Paragraph 5. above, (the Each Occurrence Limit), the Damage To Premises Rented To You Limit is the most the Insurer will pay under COVERAGE A for damages because of property damage to: a. any one premises while rented to a Named Insured or temporarily occupied by a Named Insured with the permission of the owner; and b. contents of such premises if the premises is rented to the Named Insured for a period of 7 or fewer consecutive days. The Damage To Premises Rented To You Limit is $500,000. unless a different Damage to Premises Rented to You Limit is shown in the Declarations. D. The Other Insurance Condition is amended to delete Paragraph b.(1)(a)(ii), and replace it with the following: (ii) That is property insurance for premises rented to a Named Insured, for premises temporarily Attachment Code: D530456 Certificate ID: 15227113 occupied by the Named Insured with the permission of the owner; or for personal property of others in the Named Insured's care, custody or control; E. This Provision 11. does not apply if liability for damage to premises rented to a Named Insured is excluded by another endorsement attached to this Coverage Part. 12. MEDICAL PAYMENTS A. LIMITS OF INSURANCE is amended to delete Paragraph 7. (the Medical Expense Limit) and replace it with the following: 7. Subject to Paragraph 5. above (the Each Occurrence Limit), the Medical Expense Limit is the most the Insurer will pay under Coverage C — Medical Payments for all medical expenses because of bodily injury sustained by any one person. The Medical Expense Limit is the greater of: (1) $15,000 unless a different amount is shown here: @ @ @ @ @ @ @ @ @ @ @ @ @ @; or (2) the amount shown in the Declarations for Medical Expense Limit. B. Under COVERAGES, the Insuring Agreement of Coverage C — Medical Payments is amended to replace Paragraph 1.a.(3)(b) with the following: (b) The expenses are incurred and reported to the Insurer within three years of the date of the accident; and This Paragraph B. does not apply to medical expenses incurred in the state of Missouri. 13. NON -OWNED AIRCRAFT Under COVERAGES, Coverage A — Bodily Injury and Property Damage Liability, the paragraph entitled Exclusions is amended as follows: The exclusion entitled Aircraft, Auto or Watercraft is amended to add the following: This exclusion does not apply to an aircraft not owned by any Named Insured, provided that: 1. the pilot in command holds a currently effective certificate issued by the duly constituted authority of the United States of America or Canada, designating that person as a commercial or airline transport pilot; 2. the aircraft is rented with a trained, paid crew to the Named Insured; and 3. the aircraft is not being used to carry persons or property for a charge. 14. NON -OWNED WATERCRAFT Under COVERAGES, Coverage A — Bodily Injury and Property Damage Liability, the paragraph entitled Exclusions is amended to delete subparagraph (2) of the exclusion entitled Aircraft, Auto or Watercraft, and replace it with the following. This exclusion does not apply to: (2) a watercraft that is not owned by any Named Insured, provided the watercraft is: Attachment Code: D530456 Certificate ID: 15227113 (a) less than 75 feet long; and (b) not being used to carry persons or property for a charge. 15. PERSONAL AND ADVERTISING INJURY — DISCRIMINATION OR HUMILIATION A. Under DEFINITIONS, the definition of personal and advertising injury is amended to add the following tort: • Discrimination or humiliation that results in injury to the feelings or reputation of a natural person. B. Under COVERAGES, Coverage B — Personal and Advertising Injury Liability, the paragraph entitled Exclusions is amended to: 1. delete the Exclusion entitled Knowing Violation Of Rights Of Another and replace it with the following: This insurance does not apply to: Knowing Violation of Rights of Another Personal and advertising injury caused by or at the direction of the Insured with the knowledge that the act would violate the rights of another and would inflict personal and advertising injury. This exclusion shall not apply to discrimination or humiliation that results in injury to the feelings or reputation of a natural person, but only if such discrimination or humiliation is not done intentionally by or at the direction of: (a) the Named Insured; or (b) any executive officer, director, stockholder, partner, member or manager (if the Named Insured is a limited liability company) of the Named Insured. 2. add the following exclusions: This insurance does not apply to: Employment Related Discrimination Discrimination or humiliation directly or indirectly related to the employment, prospective employment, past employment or termination of employment of any person by any Insured. Premises Related Discrimination discrimination or humiliation arising out of the sale, rental, lease or sub -lease or prospective sale, rental, lease or sub -lease of any room, dwelling or premises by or at the direction of any Insured. Notwithstanding the above, there is no coverage for fines or penalties levied or imposed by a governmental entity because of discrimination. The coverage provided by this PERSONAL AND ADVERTISING INJURY — DISCRIMINATION OR HUMILIATION Provision does not apply to any person or organization whose status as an Insured derives solely from Attachment Code: D530456 Certificate ID: 15227113 Provision 1. ADDITIONAL INSURED of this endorsement; or attachment of an additional insured endorsement to this Coverage Part. 16. PERSONAL AND ADVERTISING INJURY - LIMITED CONTRACTUAL LIABILITY A. Under COVERAGES, Coverage B — Personal and Advertising Injury Liability, the paragraph entitled Exclusions is amended to delete the exclusion entitled Contractual Liability and replace it with the following: This insurance does not apply to: Contractual Liability Personal and advertising injury for which the Insured has assumed liability in a contract or agreement. This exclusion does not apply to liability for damages: (1) that the Insured would have in the absence of the contract or agreement; or (2) assumed in a contract or agreement that is an insured contract provided the offense that caused such personal or advertising injury first occurred subsequent to the execution of such insured contract. Solely for the purpose of liability assumed in an insured contract, reasonable attorney fees and necessary litigation expenses incurred by or for a party other than an Insured are deemed to be damages because of personal and advertising injury provided: (a) liability to such party for, or for the cost of, that party's defense has also been assumed in such insured contract; and (b) such attorney fees and litigation expenses are for defense of such party against a civil or alternative dispute resolution proceeding in which covered damages are alleged. B. Solely for the purpose of the coverage provided by this paragraph, DEFINITIONS is amended to delete the definition of insured contract in its entirety, and replace it with the following: Insured contract means that part of a written contract or written agreement pertaining to the Named Insured's business under which the Named Insured assumes the tort liability of another party to pay for personal or advertising injury arising out of the offense of false arrest, detention or imprisonment. Tort liability means a liability that would be imposed by law in the absence of any contract or agreement. C. Solely for the purpose of the coverage provided by this paragraph, the following changes are made to the Section entitled SUPPLEMENTARY PAYMENTS — COVERAGES A AND B: 1. Paragraph 2.d. is replaced by the following: d. The allegations in the suit and the information the Insurer knows about the offense alleged in such suit are such that no conflict appears to exist between the interests of the Insured and the interests of the indemnitee; Attachment Code: D530456 Certificate ID: 15227113 2. The first unnumbered paragraph beneath Paragraph 2.f.(2)(b) is deleted and replaced by the following So long as the above conditions are met, attorneys fees incurred by the Insurer in the defense of that indemnitee, necessary litigation expenses incurred by the Insurer, and necessary litigation expenses incurred by the indemnitee at the Insurer's request will be paid as defense costs. Notwithstanding the provisions of Paragraph e.(2) of the Contractual Liability exclusion (as amended by this Endorsement), such payments will not be deemed to be damages for personal and advertising injury and will not reduce the limits of insurance. D. This PERSONAL AND ADVERTISING INJURY - LIMITED CONTRACTUAL LIABILITY Provision does not apply if Coverage B — Personal and Advertising Injury Liability is excluded by another endorsement attached to this Coverage Part. 17. PROPERTY DAMAGE — ELEVATORS A. Under COVERAGES, Coverage A— Bodily Injury and Property Damage Liability, the paragraph entitled Exclusions is amended such that the Damage to Your Product Exclusion and subparagraphs (3), (4) and (6) of the Damage to Property Exclusion do not apply to property damage that results from the use of elevators. B. Solely for the purpose of the coverage provided by this PROPERTY DAMAGE — ELEVATORS Provision, the Other Insurance conditions is amended to add the following paragraph: This insurance is excess over any of the other insurance, whether primary, excess, contingent or on any other basis that is Property insurance covering property of others damaged from the use of elevators. 18. SUPPLEMENTARY PAYMENTS The section entitled SUPPLEMENTARY PAYMENTS — COVERAGES A AND B is amended as follows A. Paragraph 1.b. is amended to delete the $250 limit shown for the cost of bail bonds and replace it with a $5,000. limit; and B. Paragraph 1.d. is amended to delete the limit of $250 shown for daily loss of earnings and replace it with a $1,000. limit. 19. PROPERTY DAMAGE - PATTERNS MOLDS AND DIES Under COVERAGES, Coverage A — Bodily Injury and Property Damage Liability, the paragraph entitled Exclusions is amended to delete subparagraphs (3) and (4) of the Exclusion entitled Damage to Property, but only with respect to patterns, molds or dies that are in the care, custody or control of the Insured, and only if such patterns, molds or dies are not being used to perform operations at the time of loss. A limit of insurance of $25,000 per policy period applies to this PROPERTY DAMAGE - PATTERNS MOLDS AND DIES coverage, and this limit: A. is included within the General Aggregate Limit as described in LIMITS OF INSURANCE; and Attachment Code: D530456 Certificate ID: 15227113 B. applies excess over any valid and collectible property insurance available to the Insured, including any deductible applicable to such insurance; the Other Insurance condition is changed accordingly. 20. UNINTENTIONAL FAILURE TO DISCLOSE HAZARDS If the Named Insured unintentionally fails to disclose all existing hazards at the inception date of the Named Insured's Coverage Part, the Insurer will not deny coverage under this Coverage Part because of such failure. 21. WAIVER OF SUBROGATION - BLANKET Under CONDITIONS, the condition entitled Transfer Of Rights Of Recovery Against Others To Us is amended to add the following: The Insurer waives any right of recovery the Insurer may have against any person or organization because of payments the Insurer makes for injury or damage arising out of: 1. the Named Insured's ongoing operations; or 2. your work included in the products - completed operations hazard. However, this waiver applies only when the Named Insured has agreed in writing to waive such rights of recovery in a written contract or written agreement, and only if such contract or agreement: 1. Is in effect or becomes effective during the term of this Coverage Part; and 2. was executed prior to the bodily injury, property damage or personal and advertising injury giving rise to the claim. All other terms and conditions of the Policy remain unchanged. This endorsement, which forms a part of and is for attachment to the Policy issued by the designated Insurers, takes effect on the effective date of said Policy at the hour stated in said Policy, unless another effective date is shown below, and expires concurrently with said Policy. Attachment Code: D530456 Certificate ID: 15227113 f*[ ji6 .v.„ ph. Qjj POLICE DE PARTMENT " =— ' 911 SEAL BEACH BOULEVARD SEAL BEACH,CALIFORNIA 90740-5699 PHONE(562)799-4100/ FAX(562)493-0634 Date: January 17, 2023 To: Chad Randall, IPS Group From: Chief Michael Henderson, Seal Beach Police Department Re: Termination Notice—PSA for the supply of parking meter equipment and related services We are writing to provide you with a 30-day termination notice per the terms of your Professional Service Agreement (PSA) with the City of Seal Beach for single space parking meters and related services. Section 5.0: Termination 5.1. This Agreement may be terminated by City, without cause, or by Consultant based on reasonable cause, upon giving the other party written notice thereof not less than 30 days prior to the date of termination. These meters will be inactive effective on January 21, 2023. If you are interested in the return of the meter domes or mechanisms, please respond prior to January 21 and we can coordinate a pickup location and time, otherwise, we will be recycling the hardware. Lastly, please coordinate the submission of your final invoice per the terms of the PSA. We appreciate your ongoing service.