HomeMy WebLinkAboutCity Council - IT Update - 7.27.20INFORMATION TECHNOLOGY
UPDATE
July 27, 2020
City Council Meeting
INFORMATION TECHNOLOGY BACKGROUND
•2006 Network Assessment
•2007 IT Managed Services – Synoptek
•2014 IT Assessment – Client First
•2019 Cyber Attack
•2020 IT Strategic Plan
SIGNIFICANT CHALLENGES, EXTERNAL THREATS & SOLUTIONS
•Cyber Security
•Network Reliability
•Phone System
•Email
•COVID-19
INFORMATION TECHNOLOGY GOVERNANCE
•Strategic Alignment
•Resource Management
•Change Management
•Performance Management
•Value Delivery
PRIORITIES FOR THE SECOND HALF OF 2020
•Hiring of management analyst to support IT
•Office 365
•IT Strategic Plan
•Phone System
•Plan for the unexpected
INFORMATION TECHNOLOGY UPDATE
QUESTIONS