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HomeMy WebLinkAboutCC AG PKT 2010-04-12 #F AGENDA STAFF REPORT DATE: April 12, 2010 TO: Honorable Mayor and City Council THRU David N. Carmany, City Manager FROM: Jill R. Ingram, Assistant to the City Manager SUBJECT: CONSIDERATION OF RESOLUTION IN SUPPORT OF ADOPTING REVISED ORANGE COUNTY TAXI ADMINISTRATION PROGRAM REGULATIONS SUMMARY OF REQUEST: That the City Council consider the adoption of Resolution No. 5980 A Resolution of the City Council of the City of Seal Beach, California, In Support of Adopting the Revised Orange County Taxi Administration Program Regulations. BACKGROUND: On August 24, 1999, the City of Seal Beach entered into an Inter - Agency Agreement with the Orange County Taxi Administration Program (OCTAP). The OCTAP is a voluntary association comprised of Orange County cities created to coordinate taxicab service, permitting, and other administrative functions with Orange County Transportation Authority (OCTA) in compliance with California Government Code Section 53075. Government Code Section 53075 requires every city and county to protect the public health, safety and welfare of persons utilizing taxi services by adopting an ordinance or resolution regarding taxi transportation. The program is self- funded through the OCTA and funds to administer the program are derived entirely through the collection of fees from taxi companies (business and vehicle permits) and drivers. The program relieves the administrative burden and duplication for taxi companies and drivers requesting permits in multiple cities. The OCTAP establishes uniform regulations applicable to taxi companies and taxi drivers with minimum standards for insurance, equipment, mechanical conditions, taxi fares and other aspects of taxi operations. Since the inception of the program, OCTAP member agencies have adopted numerous refinements to the regulations. On October 1, 2009, a joint session of the Safety and Steering Committees approved modifications regulating the Agenda Item F Page 2 OCTAP. The OCTA is requesting ratification of the proposed regulations by the program's member agencies. The majority of the changes to the regulations is administrative, and is intended to further protect the health, safety and welfare of persons utilizing taxi services in the City of Seal Beach and County of Orange. However, the revised regulations also adopt new regulations that may be characterized as substantive. Pursuant to Section 13.2 of the OCTAP Regulations, substantive amendments must be approved by each member agency and shall be effective only in the area of jurisdiction of each member agency that has approved' the amendments. A complete list of the changes and explanation of the revisions are found in the attached "OCTAP Regulations Revision — Detail of Changes ". A few major changes and explanation for those changes are as follows: J Section 5.2.3 — Revision of insurance requirements. The revision is meant to strengthen the insurance requirements for a Company Permit. If a Permittee allows its insurance to lapse, its Company Permit will immediately be suspended and all Taxicab Permits will be revoked. This is necessary to ensure that uninsured Taxicabs are not allowed to operate. ✓ Section 5.2.6 — Clarification language added. This change is made in order to clarify that all Taxicabs must be registered pursuant to DMV regulations and State law. J Section 5.2.10 — Addition of service standard requirements. These changes represent minimum requirements that companies will have to meet in order to obtain a Company Permit. These changes were developed to address small taxicab companies and the minimum level of service required. J Section 5.3 — Addition of "applicant Company" to list of individuals for which conditions of denial of permit may apply. This change was made to clarify an issue related to denial of a Company Permit on the basis of unsatisfied court judgment. The previous language could be interpreted as meaning an unsatisfied judgment against the Permittee would not be a basis for denial. This change tightens up this requirement. ✓ Section 5.6 — Addition of requirement for issuance of Company Permit. Because of potential delays in receiving background reports from the Department of Justice, this change is made to ensure the OCTAP makes every effort not to delay the process of permit issuance. J Section 5.9 — Change in required time frame for renewal application. OCTAP has experienced delays in obtaining background reports from the Department of Justice. A Permittee is now required to submit for Page 3 Company Permit renewal at least sixty (60) days prior to the current permit's expiration. Failure to do so will result in the Permittee being required to submit application for a new permit. J Section 6.1 — Removal of references to "interim" permits. "Interim" Driver Permits will no longer be issued. J Section 6.14.9 — Addition of "good cause" clause. This addition was made to include "good cause" as a reason for suspension or revocation of a Driver Permit. J Section 6.14.10 — Addition of time limit for reapplication after revocation of Driver Permit. This change was made to include a one (1) year time limit for application for a Driver Permit once a current permit is revoked. J Section 7.3 — Modification of requirements for random inspections. These changes were made to clarify and improve the requirements for random inspections. J Section 9.6 — 9.12 — Addition of service requirements. These changes are made to include the minimum service standards into taxicab operation requirements. If the City does not adopt these revised OCTAP regulations, the City will no longer be included in the OCTAP. Furthermore, the City would be responsible for taxicab, driver and vehicle permits, fees and regulation, and required to adopt and implement a municipal taxi regulation pursuant to Government Code Section 53075.5. FISCAL IMPACT: The OCTAP is self- funded through the collection of fees and permits and will continue to be administered by the OCTA. Therefore, approval of the updated regulations will not have a fiscal impact to the City of Seal Beach. RECOMMENDATION: That the City Council consider the adoption of Resolution No. 5980 A Resolution of the City Council of the City of Seal Beach, California, In Support of Adopting the Revised Orange County Taxi Administration Program Regulations. Page 4 SUBMITTED BY: NOTED AND APPROVED: ,,R lki (5)4 . Ingram David N. Carmany Assistant to the City I I . nager City Manager Attachments: A. Resolution No. 5980 B. Regulations of the OCTAP (redlined version) C. OCTAP Letter of 10 -8 -2009 D. OCTAP Regulations Revision — Detail of Changes E. OCTAP Inter - Agency Agreement ATTACHMENT "A" Resolution No. 5980 "A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SEAL BEACH, CALIFORNIA, IN SUPPORT OF ADOPTING REVISED ORANGE COUNTY TAXI ADMINISTRATION PROGRAM REGULATIONS" RESOLUTION NUMBER 5980 RESOLUTION OF THE SEAL BEACH CITY COUNCIL APPROVING AND RATIFYING REVISED ORANGE COUNTY TAXI ADMINISTRATION PROGRAM REGULATIONS THE CITY COUNCIL OF THE CITY OF SEAL BEACH DOES HEREBY RESOLVE: Section 1. On August 24, 1999, the City of Seal Beach entered into an Inter - Agency Agreement with the Orange County Taxi Administration Program (OCTAP). OCTAP has established uniform regulations applicable to taxi companies and taxi drivers with, inter alia, minimum standards for insurance, , equipment, mechanical conditions, taxi fares and other aspects of taxi operations ( "OCTAP Regulations "). On October 1, 2009, a joint session of OCTAP's Safety and Steering Committees adopted proposed modifications to the OCTAP Regulations. The OCTA has requested approval and ratification by the program's member agencies of the proposed amended OCTAP Regulations. Section 2. The Council hereby approves and ratifies the amended OCTAP Regulations and directs the City Manager to execute any documents, take any actions and execute and deliver any documents that OCTAP requires in connection with the adoption of the amended OCTAP Regulations. PASSED, APPROVED and ADOPTED by the City Council of the City of Seal Beach at a regular meeting held on the 12th day of April , 2010 by the following vote: AYES: Council Members NOES: Council Members ABSENT: Council Members ABSTAIN: Council Members Mayor ATTEST: City Clerk STATE OF CALIFORNIA } COUNTY OF ORANGE } SS CITY OF SEAL BEACH } I, Linda Devine, City Clerk of the City of Seal Beach, do hereby certify that the foregoing resolution is the original copy of Resolution Number 5980 on file in the office of the City Clerk, passed, approved, and adopted by the City Council at a regular meeting held on the 12th day of April , 2010. City Clerk Attachment "B" Regulations of the OCTAP (redlined version) ,..,-----:„.,-,-,-,:::---,..:::::-.=,- -:--- (7,017 ��,_ ' - fl ' .- '''''''' ' = •:. ::- ' - ..:- .-..,_:,,-_,_:._...'-s...:1_,-?-1:-',,i'•:::..:3'...;!::';'-':-_--,,,..-_:::::: . ', . 4 7 ` !", RE U LATI OF THE GRANGE COUNTY TAXI AMI IST i PROGRAM Amended Fee Schedule 07/01/2008 Amended Passenger Fares 05/24/2008 1 652123.1M178.5 =11'E.5 TABLE OF CONTENTS 1. PURPOSE AND SCOPE 1 1.1. OCTAP 1 1.2. Objective. 1 1.3. Agency Legislative Independence and Authority Retained. 1 1.4. Implementation 2 2. DEFINITIONS 2 2.1. Agency. 2 2.2. Area of Jurisdiction 2 2.3. Company 2 2.4. Company Permit. 2 2.5. Driver. 2 2.6. Driver Permit. 2 2.7. OCTA. 2 2.8. OCTAP 3 2.9. OCTAP Administrator 3 2.10. Permittee. 3 2.11. Taxicab. 3 2.12. Taxicab Permit. 3 3. AGENCY AND OCTA PARTICIPATION 3 3.1. Agency. 3 3.2. OCTA. 4 3.3. Mutual Indemnification. 4 4. ADMINISTRATIVE COMMITTEES 5 4.1. Steering Committee. 5 4.2. Safety Committee 5 5. COMPANY PERMITS 5 5.1. Company Permit required. 5 5.2. Company Permit requirements 5 5.3. Basis for Denial. 9 5.4. Company Drivers. 11 5.5. New Company Drivers. 11 5.6. Issuance 11 5.7. Compliance With Separate Agency Requirements. 11 5.8. Term of Company Permit. 11 5.9. Company Permit renewal. 11 5.10. Company Permit Suspension /Revocation. 12 5.11. Company Permit Penalties /Suspensions. 13 5.12. Right to Appeal 13 6. DRIVER PERMITS 13 6.1. Driver Permit Required 13 6.2. Driver Permit. 13 6.3. Driver Permit Issuance 14 6.4. Term of Driver Permit 14 6.5. Compliance with Agency Requirements 14 Page i 652123.1 6.6. Renewal of Driver Permit. 14 6.7. Driver Permit limitation. 14 6.8. Possession and Display of Driver Permit required. 15 6.9. Possession of Another Person's Driver Permit Prohibited 15 6.10. Replacement Driver Permit. 15 6.11. Expiration of Replacement Driver Permit. 15 6.12. Driver Permit Transferability to Another Company. 15 6.13. Driver Permit Denial. 16 6.14. Driver Permit Suspension /Revocation 17 6.15. Driver Permit Penalty /Suspension 18 6.16. Right to Appeal 18 6.17. Driver Permit Surrender. 18 7. TAXICAB PERMITS 19 7.1. Inspection 19 7.2. Taxicab Permit. 19 7.3. Random Inspections. 19 7.4. Re- inspection. 21 7.5. Taxicab Substitution. 21 7.6. Substituted Taxicab Sticker. 21 7.7. Taxicab Permit Renewal. 21 7.8. Taxicab Permit Renewal Sticker. 22 7.9. Taxicab Permit Surrender. 22 8. TAXICAB INSPECTION STANDARDS 22 8.1. Minimum Standards. 22 8.2. Body Condition 23 8.3. Brake System 23 8.4. Climate Control. 23 8.5. Exhaust System. 24 8.6. Fuel Tank Cap 24 8.7. Horn. 24 8.8. Hubcaps or Wheel Covers. 24 8.9. Interior Condition. 24 8.10. Interior Information. 24 8.11. License Plates 25 8.12. Lights and Lenses. 25 8.13. Markings. 26 8.14. Mirrors. 26 8.15. Muffler. 26 8.16. Parking Brake 26 8.17. Proof of Insurance 26 8.18. Radio 27 8.19. Seat Belts 27 8.20. Steering and Suspension System. 27 8.21. Taximeter and Meter Seals. 27 8.22. Tires. 28 8.23. Windows. 28 Page 652123.1 8.24. Windshield Wipers. 28 8.25. Foot Pedal Pads 28 8.26. California Vehicle Registration. 28 8.27. Vehicle Age. 28 8.28. Vehicle Maintenance and Records 29 9. TAXICAB OPERATION 29 9.1. Direct Routes. 29 9.2. Receipt. 29 9.3. Solicitation 29 9.4. Fares Charged. 29 9.5. Accidents. 29 9.6 Dispatch 29 9.7 Place of Business 30 9.8 Credit Card Payment 30 9.9 Dispatch Information 30 9.10 Records Retention 30 9.11 Lost and Found 30 9.12 Complaints 30 9.13. Additional Operational Requirements 31 10. PERMIT FEES AND TAXICAB FARES. 31 10.1. OCTAP Permit Fees. 31 10.2. Taxicab Passenger Fares. 31 10.3. Refund Policy. 33 11. NON - PERMITTED TAXICAB OPERATION AND ADVERTISING 33 11.1. Purpose 33 11.2. Information Warranting an investigation 33 11.3. OCTAP Administrator Review and Authority. 34 12. APPEAL 35 12.1. Notice of adverse action 35 12.2. Notice of appeal. 35 12.3. Stay. 35 12.4. Stay, exception 35 12.5. Initial review of appeal 35 12.6. Hearing Officer. 35 13. AMENDMENT(S) TO REGULATIONS 36 13.1. Administrative Amendment(s). 36 13.2. Substantive Amendrent(s). 36 13.3. OCTAP Permit Fees and Taxicab Passenger Fares. 37 Page iiii 652123.1 1. PURPOSE AND SCOPE 1.1. OCTAP. 1.1.1. The Orange County Taxi Administration Program (OCTAP) is a voluntary association of Orange County Agencies created to coordinate taxicab service permitting and other administrative functions with the Orange County Transportation Authority (OCTA) in compliance with California Government Code § 53075.5 as authorized by participating Agencies. 1.1.2. OCTAP has been in operation since 1998 pursuant to interagency agreements between OCTA and participating Agencies. The OCTAP Regulations have been adopted and have evolved during OCTAP's operation. 1.1.3. The OCTAP Regulations are intended to continue the interagency relationship between OCTA, OCTAP and participating Agencies while at the same time reducing the multiplicity of documentation involved in the regulation of taxicab services in Orange County. 1.2. Objective. The objective of OCTAP is to increase public safety, to reduce administrative costs for the public and private sector, and to expand the provision of private transportation service in Orange County. 1.3. Agency Legislative Independence and Authority Retained. 1.3.1. Each Agency retains all authority, responsibility, and independence for taxicab regulation and enforcement within its jurisdiction. 1.3.2. Each Agency retains all authority to select the Company(ies) authorized to operate within its jurisdiction, and will determine the boundaries of service those Company(ies) may serve, including the number of Taxicabs authorized to operate within its jurisdiction. 1.3.3. Each Agency shall be responsible for enforcing the OCTAP licensing requirements, prosecuting violators, and agree to notify OCTA of such occurrences. 1.3.4. OCTA will not collect franchise fees or business license fees imposed by participating Agencies on Taxicab Companies or Drivers. 1.3.5. All policies, procedures, ordinances, rules, and regulations pertaining to Taxicab Companies, Taxicab Drivers, Taxicabs, fares, notices, safety, taxicab stands, pickup, hours of operations, and all other functions not Page 1 652123 specifically provided for in these regulations as currently in place or as amended, shall remain within the authority and jurisdiction of each Agency. 1.4. Implementation. These regulations implement the provisions of the Taxicab ordinances, resolutions and regulations adopted by the legislative bodies of each OCTAP participating Agency, and regulate taxicab service within the Area of Jurisdiction of each such Agency. 2. DEFINITIONS 2.1. Agency. "Agency" means each City and the County of Orange, which participate in OCTAP. 2.2. Area of Jurisdiction. "Area of Jurisdiction" of each Agency means the area within the boundaries of a City, or for the County means the unincorporated area, including John Wayne Airport. 2.3. Company. "Company" includes a natural person, firm, association, organization, partnership, business, trust, corporation, or public entity. 2.4. Company Permit. "Company Permit" means a valid permit issued by OCTAP, authorizing a Company to operate a Taxicab business in any participating Agency, which allows the Company to serve that Agency. 2.5. Driver. "Driver" means a person who drives or controls the movements of a Taxicab. 2.6. Driver Permit. "Driver Permit" means a valid permit issued by OCTAP authorizing a person to drive or control the of a Taxicab. 2.7. OCTA. "OCTA" means the Orange County Transportation Authority. Page 2 65212 ? .1 2.8. OCTAP. " OCTAP" means the Orange County Taxi Administration Program administered by the Orange County Transportation Authority. 2.9. OCTAP Administrator. "OCTAP Administrator" means an OCTA employee who will manage and supervise all OCTA responsibilities set forth in the OCTAP Regulations. 2.10. Permittee. " Permittee" means a company, which holds a valid Company Permit. 2.11. Taxicab. "Taxicab" means a vehicle capable of carrying not more than eight persons, excluding the Driver, and used to carry passengers for hire. The term shall exclude a vehicle operating as a Charter Party Carrier licensed as such by any state agency, including the Public Utilities Commission, or any other vehicle having a Certificate of Public Convenience and Necessity issued by any state agency, including the Public Utilities Commission. 2.12. Taxicab Permit. "Taxicab Permit" means a valid permit issued by OCTAP, authorizing a particular vehicle to be operated as a Taxicab. 3. AGENCY AND OCTA PARTICIPATION 3.1. Agency. Each Agency that joins OCTAP shall: 3.1.1. Participate as a member of OCTAP and provide no less than twelve (12) months written notice to OCTAP prior to withdrawing from OCTAP. 3.1.2. Appoint its City Manager, Executive Officer, or their designee, to participate as members of the OCTAP Steering Committee. 3.1.3. Appoint its Chief of Police, County Sheriff, or their designee, to participate as member of the OCTAP Public Safety Committee. Page 3 652123.1 3.1.4. Adopt and enforce a Taxicab ordinance or resolution consistent with the regulations herein, and use such ordinance or resolution as the exclusive method of regulating Taxicabs within its Area of Jurisdiction. 3.1.5. Enforce, and if necessary, prosecute all violations of its Taxicab ordinance or resolution and the regulations herein. 3.1.6. Notify OCTA in writing of any regulation, Taxicab Company limitation, Taxicab Driver limitation, Taxicab limitation, or more stringent.regulation, within its jurisdiction with respect to any permitting or operational standard for Taxicab business operations. 3.1.7. Notify OCTA of any public or law enforcement complaint pertaining to permitted Taxicab Companies, Taxicabs, and Taxicab Drivers within its jurisdiction. 3.2. OCTA. OCTA shall provide the services described in the OCTAP Regulations on behalf of each Agency that adopts an ordinance or resolution adopting the OCTAP Regulations and shall: 3.2.1. Provide staff and administrative services necessary to implement and enforce the OCTAP Regulations. 3.2.2. Collect fees to cover the costs of administering OCTAP. 3.2.3. Provide participating Agencies no less than twelve (12) months written notice prior to withdrawing from OCTAP. 3.2.4. Provide administrative services on behalf of each Agency, but shall not assume liability for the performance of Taxicab Companies, Taxicab Drivers, or Taxicabs. 3.2.5. Not be responsible for the enforcement of Agency ordinances or resolutions except as provided for herein. 3.3. Mutual indemnification. OCTA and each Agency shall save, indemnify, defend and hold harmless each other from any and all liability, claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or any injury or damage of any kind whatsoever, whether actual, alleged or threatened, actual • attorney's fees, court costs, interest, defense costs and expenses associated therewith, including the use of experts and any other costs of any nature without restriction incurred in relation to, as a consequence of, or arising out of each party's performance Page 4 653133. I of the agreements herein and attributable to the fault and/or liability by agreement between the parties or by a court of competent jurisdiction.. The party responsible for liability to the other will indemnify the other party for the percentage of liability determined as set forth herein. Each party is responsible for the acts or omissions of their own officers, agents, employees, or volunteers. 4. ADMINISTRATIVE COMMITTEES 4.1. Steering Committee. 4.1.1. The OCTAP Steering Committee shall consist of the City Manager, Executive Officer, or their designee, from each Agency, one representative of the tourist industry in Orange County, and two representatives (one "large" and one "small ") of the permitted Taxicab companies; chosen, via election, by the "small" and the "large" permitted taxicab companies. Large Taxicab companies are defined as those operating more than the average number of vehicles owned by Orange County Taxicab companies. Small Taxicab companies are defined as those operating less than the average number of vehicles owned by Orange County Taxicab companies. 4.1.2. The OCTAP Steering Committee will meet quarterly to advise OCTA on Taxicab regulation implementation. 4.2. Safety Committee. 4.2.1. The OCTAP Safety Committee shall consist of the Police Chief, County Sheriff, or their designee, from each participating Agency. 4.2.2. The OCTAP Safety Committee will meet quarterly to advise OCTA and the OCTAP Steering Committee on issues of public safety. 5. COMPANY PERMITS 5.1. Company Permit required. No Company shall operate a Taxicab business, or advertise as a Taxicab business, within the Area of Jurisdiction of an Agency without having first obtained a Company Permit from OCTAP and without first obtaining permission from the Agency to operate in the Area of Jurisdiction of such Agency, if the Agency's legislative body requires such permission or permitting. 5.2. Company Permit requirements. A Company Permit shall be issued from OCTAP when the following conditions have been satisfied: I ` Page 5 652123 5. 2.1. Submission of a completed Company Permit application package; 5.2.2. Submission of a copy of the applicant's drug and alcohol policy meeting OCTAP requirements and proof that the applicant has implemented a Drug and Alcohol Certification Program covering all its Driver employees and independent contractors leasing vehicles from the applicant pursuant to the then current Government Code § 53075.5 (and any successor legislation) and meeting the following requirements: 5.2.2.1. A contract with a program administrator and authorized lab certified by the U.S. Department of Transportation; and 5.2.2.2. Procedures and components substantially as in Part 40 of Title 49 of the Code of Federal Regulations for pre- employment or pre - licensing, and renewal; and 5.2.2.3. Procedures and components substantially as in Part 382 of Title 49 of the Code of Federal Regulations for rehabilitation, return -to -duty and follow up testing; and 5.2.2.4. Procedures and components for random testing following U.S. Department of Transportation guidelines, and additional tests as required following accidents, rehabilitation, return -to- service, and other circumstances providing reasonable suspicion to test; and 5.2.2.5. Monthly reports of the random testing component shall be filed with OCTAP by the program administrator no later than the 20 day following the end of the previous monthly reporting period; and 5.2.2.6. . The applicant's and program administrator's records shall be made available to the OCTAP Administrator upon request; and 5.2.2.7. Test results for self employed independent drivers are reported directly to OCTAP while results for employees of the applicant are reported to the applicant, provided that the applicant must notify OCTAP immediately of any positive result of an employee by providing the name, identifying information, driving status of the employee, and action taken by the applicant by telephone and fax; and 5.2.2.8. Drivers must show a valid California driver's license at the time and place of testing; and Page 6 iana I 5.2.2.9. All test results are kept confidential except that OCTAP is authorized to receive copies for its regulatory purposes, and except as otherwise authorized or required by law; and 5.2.2.10. The provisions of this Subsection 5.2.2 shall become effective April 22, 2003. 5.2.3. Submission of evidence of insurance, in full force and effect, in. such form as required by OCTAP, issued by a solvent and responsible company licensed to do business in the State of California, insuring the applicant against loss by reason of injury or damage that may result to persons, including taxicab passengers, or property, from the negligent operation or maintenance of such Taxicab. Applicant shall provide a Certificate of Insurance and insurance Policy Binder showing that the applicant is insured for a minimum combined single limit of one million - dollars ($1,000,000) for the injury or death of one or more persons in the same accident, and one hundred thousand dollars ($100,000) for injury or destruction of property with an insurer with a minimum AM Best Rating of A -7. Each insurance policy required by these regulations shall waive all rights of subrogation against OCTA, OCTAP and its member agencies, including the County of Orange. their elected and appointed officials, officers, directors, employees, agents and volunteers. No self - insured retention shall be allowed. Deductibles shall not exceed ten thousand dollars ($10,000) per occurrence. In addition, the applicant shall direct the insurance company to provide -te OCTAP ^ced- copies of Endorsements to the insurance policy 1) naming OCTA, OCTAP and its member agencies, including the County of Orange, - - • : - - - -- - - - - Transportation Authority, their elected and appointed officials, officers,, directors, employees, agents and volunteers! • -- , !'' - = _ _ . -- _ _ • _ - - as additional insureds; and 2) indicating that coverage shall not be reduced, terminated or cancelled without thirty (30) days prior written notice to OCTAP; and 3) the OCTAP special endorsement must be completed and duly executed by the agent or broker of record and submitted along with the proof of insurance. Certified copies of the insurance policies shall be provided to OCTAP within ninety (90) days of the policy issuance. At least ten (10) business days prior to • the expiration of the current policies, a Permittee shall submit insurance binders evidencing insurance coverage for the policy period subsequent to the expiration of the current policies. Lapses or interruptions of insurance coverage shall cause an immediate suspension of the Company Permit, pending revocation, and an immediate revocation of all Taxicab Permits issued to the Permittee. Reinstatement of a Company Permit may require payment of applicable fees and /or fines. Furthermore, if reinstated, any Taxicab(s) a Permittee desires to be placed back into service will require { Page 7 652123.1 the issuance of a new Taxicab Permit with applicable fees paid. No calf - - -- - - •' -- - - - -- ...ti the taxicab with a revoked Taxicab Permit will require i•-suancc of a new permit a nd fe 5.2.4. Submission of financial documents and other information as required by OCTAP; 5.2.5. Submission of Department of Motor Vehicles (DMV) Pull Notice Program Requester Code Number issued to applicant, as defined in Vehicle Code Section 1808.1. Permittees are required to immediately notify the OCTAP Administrator if they receive - a DMV Pull Notice on one of their Drivers. In the event the Driver's DMV record indicates he /she no longer qualifies for a Driver Permit, Permittee shall require the Driver to turn over his /her Driver Permit to Permittee. Permittee shall return the Driver Permit to the OCTAP Administrator. DMV Pull Notice records shall be made available to the OCTAP Administrator upon request; 5.2.6. Submission of proof of current California Department of Motor Vehicles registration for each Taxicab listed in the Company Permit application. All Taxicabs listed in the Company Permit application shall be registered pursuant to Section 8.26to the applicant; 5.2.7. Every owner, partner or principal officer of applicant has submitted to Livescan fingerprinting at an approved California Department of Justice finger printing agency (first time applicants only unless otherwise reguired)by the Orange County Sheriffs Department; 5.2.8. Every owner, partner or principal officer of applicant has successfully cleared a local background check; and 5.2.9. Submitted Ppayment of all applicable feees., including, but not limited to, background check fcc, Company Permit application fee, and Taxicab Permit application fee. 5.2.10. Submission of proof, acceptable to the OCTAP Administrator, that applicant Company will meet the following service standards during its term of operation: 5.2.10.1. Company shall maintain and provide year - round, 24 -hour live human response dispatched telephone service. Page 8 65212? 1 5.2.10.2. Company shall have a principle place of business from which it conducts its activities as a Taxicab Company, including dispatch of Taxicabs required above. and related activities. (Multiple locations for other activities such as storage, maintenance /repair. etc., are allowed.) 5.2.10.3. Company and all Drivers shall provide electronic processing of credit cards as a payment option to customers. 5.2.10.4. Company shall maintain the ability to provide OCTAP, upon request, the following order and dispatch record information for each service request: - Driver responding to service request: - Location of pickup request; - Identification of order taker; - Date and time order was placed, printed with time machine and /or computer dispatch system; - Time delay quoted, if any; - Identification of Taxicab dispatched (the Company must also, through a separate record, be able to identify the name of the Driver); and - Time of dispatch, printed with time machine and /or computer dispatch system. ' 5.2.10.5. Company shall keep order and dispatch records readily available to OCTAP for at least ninety (90) days. 5.2.10.6. Company shall have a written lost and found policy and shall have submitted a copy to OCTAP. 5.2.10.7. Company shall have a policy in place to receive complaints. The complaint policy must contain the mechanism for receiving complaints, investigation, and final resolution of complaints, as well as corrective actions. All complaints must be responded to in an expedient, responsible. and professional manner. 5.3. Basis for Denial. A Company Permit shall be denied if any of the following apply to an applicant Company or to any owner, partner or principal officer of an applicant Company: 5.3.1. Is under the age of 18 years; Page 9 63 1 5.3.2. Falsifies material information on the application for Company Permit within the past one (1) year; 5.3.3. Is a registered sex offender pursuant to California Penal Code Section 290; 5.3.4. Is on formal probation or parole for any offense outlined in this Section 5.3; 5.3.5. Is convicted (or pleads guilty or nolo contendere) in any state for any of the following: murder; robbery; pandering; pimping; crimes related to the sale or transportation of controlled substances, including marijuana; crimes involving the use of a weapon; or any other offense involving moral turpitude or any crime that is substantially related to the qualifications, functions or responsibilities of a Taxicab owner; 5.3.6. Is convicted (or pleads guilty or nolo contendere) in any state for a felony other than those listed in the previous section within eight (8) years of the application; or 5.3.7. Has any conviction within five (5) years of application (or plea of guilty or nolo contendere) in any state or has any final administrative determination of a violation of any statute, ordinance, or regulation reasonably and rationally pertaining to the same or similar business operation which would have resulted in suspension or revocation of the Company Permit under these regulations. 5.3.8. Operation of its business without the insurance required in Section 5.2.3. 5.3.9 Is held liable under any judgment, decision or determination by any public or regulatory agency for operating Taxicabs without the requisite insurance after the adoption of these regulations. 5.3.10 Is subject to any unsatisfied court judgment arising from liability for operating Taxicabs, including, but not limited to, collisions or operating without the requisite insurance, within 15 years of submitting the application. 5.3.11. Failure to provide required evidence of service standard compliance pursuant to Section 5.2.10. Page 10 652123 5.4. Company Drivers. 5.4.1. At the time the Company Permit application is submitted, the applicant shall provide to OCTAP a list of Drivers authorized to operate the Taxicabs identified in the Company Permit. 5.4.2. Applicant shall provide OCTAP with notice by fax within 24 hours in the event that any Driver listed in the Company Permit is no longer authorized to operate a Taxicab identified in the Company Permit. 5.5. New Company Drivers. A Permittee may add Drivers to its list of Drivers authorized to operate the Taxicabs identified in the Company Permit, provided that: 5.5.1. Permittee has already submitted to OCTAP an Intent to Hire /Intent Lease a Taxicab form identifying the Driver as being employed or given a written offer of employment or as being a self - employed independent contractor of the Permittee; and 5.5.2. The Driver to be added has been issued a Driver Permit by OCTAP which states the Driver is affiliated with the Permittee and identified as either an employee or leased Driver. 5.6. Issuance. Upon Applicant's successful satisfaction of the conditions listed in this Section, Applicant shall be issued an OCTAP Company Permit within five (5) business days. 5.7. Compliance With Separate Agency Requirements. After OCTAP issues a Company Permit, the Permittee shall also comply with any separate requirements that may have been' adopted by any Agency in which Permittee intends to operate, including, but not limited to, establishment of a franchise and the payment of business license fees or taxes. 5.8. Term of Company Permit. The Company Permit is valid for one (1) year from the date of its issuance unless sooner suspended or revoked. 5.9. Company Permit renewal. No less than si (630) days prior to the expiration of the Company Permit, the Permittee shall submit an application for renewal of its Company Permit pursuant to I this Section in order to allowpem 4t sufficient time to review the application for renewal. Page 11 652123.1 Failure to timely submit an application for renewal of the Company Permit shall result in Permittee being required to submit an application for a new Company Permit. 5.10. Company Permit Suspension /Revocation. A Company Permit may be suspended or revoked by the OCTAP Administrator for any of the following reasons: 5.10.1. Providing late, false or inaccurate information in the. Company Permit application; or 5.10.2. Allowing operation of a Taxicab by a Driver not possessing a valid OCTAP Driver Permit stating that the Driver is affiliated with the Permittee; or 5.10.3. Failure to comply with the OCTAP Regulations; or 5.10.4. Failure of authorized Drivers to comply with the OCTAP Regulations; or 5.10.5. Operation of any Taxicab at a rate of fare higher than the authorized fares; or 5.10.6. Failure to cooperate with an Agency's law enforcement officers, code enforcement officers, OCTAP staff, and /or California Highway Patrol; or 5.10.7. Operating its business in violation ofwitheut the insurance requirements4 in Section 5.2.3; or 5.10.8. Failure to comply with the drug and alcohol policy and program required in Section 5.2.2. 5.10.9. Failing to fully satisfy any court judgment entered against the Company arising from Liability for operating Taxicabs, including, but not limited to, judgments related to collisions or operating without the requisite insurance, within 15 years after the judgment was originally entered. 5.10.10. Being held liable under any judgment, decision or determination by any public or regulatory agency for operating Taxicabs without the requisite insurance after the adoption of these regulations. Page 12 6521231 5.11. Company Permit Penalties /Suspensions. In lieu of revocation or cuopcnsion, the OCTAP Administrator may impose a penalty in the form of a fine, a period of suspension, or both a fine and period of suspension. 5.12. Right to Appeal. A Company Permit applicant/Permittee may appeal a Company Permit denial, suspension or revocation as provided for in Section 12. - .. _ _ _ _ _ - 6. DRIVER PERMITS 6.1. Driver Permit Required. No person shall drive a Taxicab within the Area of Jurisdiction of an Agency without having first obtained either an Interim or a—peFm-apefit Driver Permit from OCTAP. Reproduction of a Driver Permit is strictly prohibited for any reason with the exception of company management copying the permit for the drivers file. 6.2. Driver Permit. A Driver Permit may be obtained from OCTAP, provided the prospective Driver has submitted all of the following: 62.1. Completed Driver Permit application that is signed by a representative of the Permittee the Driver intends to work for; and 6.2.2. Valid California Driver License; and 6.2.3. Two current 2" x 2" professional quality color photos (passport photos) of the applicant taken within the previous thirty (30) days; and 6.2.4. A negative drug and alcohol screening test taken within the previous thirty (30) days in compliance with California Government Code Section 53075.5(b)(3); and 6.2.5. Livescan fingerprints taken at an approved California Department of Justice finger printing agency (first time applicants only unless otherwise required); and 6.2.6. A cleared 4.e-cal-background check; and 6.2.7. Payment of all applicable fees, includin_ - - _ _ _ _ _ _ _ _ _ Driver Permit application fcc_. Page 13 652123.! 6.3. Interim Driver Permit. An Interim Driver Permit may be i ;cued a _ _ - _ _ within the prior 30 day or then current required period. 6.3. Permanent Driver Permit Issuance. A- pefma-n=rt Driver Permit shall be issued within five (5) business days after all the requirements in Section 6.2 are satisfied. if an lntcr° Permit was issued it may be driver permit requirement in Section 6.2. 6.4. Term of-Perm-anent Driver Permit. A—pe-FR4a4ent Driver Permit is valid one (1) year from the date of issuancethe Interim Permit wac iccucd, unless sooner suspended, revoked or otherwise terminated. 6.5. Compliance with Agency Requirements. A Driver who has been issued an OCTAP Driver Permit may only pick up passengers in the Area of Jurisdiction of those Agencies that have approved the Permittee he /she represents. 6.6. Renewal of Driver Permit. It is recommended that n?4o less than sixty (60)flftecn (15) working days prior to the expiration of the Driver Permit, the Driver should re -apply for a Driver Permit pursuant and subject to Section 6.2 in order to allowpeit time to review the application for renewal. If a Driver's Permit expires. before approval of renewal. the Driver will not be allowed to operate a Taxicab until such a time as the renewal is approved. The renewal of a Driver Permit shall be granted within five (5) business days of satisfaction of all requirements for renewal. 6.7. Driver Permit limitation. Each Driver Permit issued by OCTAP, ' - - - - - - - -- - . - - -- , shall be valid only for the Driver to operate a Taxicab for the Permittee indicated on the Driver Permit. No Driver may operate a Taxicab for a Company other than the Company listed on the Driver's Driver Permit. Drivers must submit an application for a new permit if they change from one company to another pursuant to Section 6.12 Page 14 652123.1 6.8. Possession and Display of Driver Permit required. A Driver must possess a valid Driver Permit in order to operate a taxicab. The permit must be displayed at all times, with no alterations or information covered or hidden, so that passengers and law enforcement officers can easily view the permit. However, the Driver's California Driver's License number on the Driver Permit may be covered, but only in a manner that would allow viewing by Law Enforcement/Code Enforcement Officers or OCTAP Staff. 6.9. Possession of Another Person's Driver Permit Prohibited. A Driver shall not use or hold in his /her possession another person's OCTAP Driver Permit. Such action is basis for suspension of the drivers involved. 6.10. Replacement Driver Permit. A replacement for a lost Driver Permit may be obtained from OCTAP, provided that the Driver has submitted the following: 6.10.1. A replacement Driver Permit application along with the Driver Permit replacement fee; and 6.10.2. Two current 2" x 2" professional quality color photos (passport photos) of the applicant taken within the previous thirty (30) days: and 6.10.3. Valid California Driver's License: and 6.10.4. Proof of successful participation in a current and active Random Drug and Alcohol program. 6.10.3. The Driver shall not operate a Taxicab until a replacement permit is obtained. 6.11. Expiration of Replacement Driver Permit. A replacement Driver Permit shall expire on the same date as the lost original Driver Permit. 6.12. Driver Permit Transferability to Another Company. A Driver may request the transfer of his /her Driver Permit to another Permittee provided the Driver has submitted the following to OCTAP: 6.12.1. A Driver Permit application that is signed by an authorized representative of the prospective Permittee; and Page 15 652123 6.12.2_ The Driver Permit transfer fee; and 6.12.3. Two current 2" x 2" professional quality color photos (passport photos) of the applicant taken within the previous thirty (30) days; and 6.12.4. Valid California Driver's License; and 6.12.5. OCTAP Driver Permit to be transferred; and 6.12.6. Proof of successful participation in a current and active Random Drug and Alcohol program. 6.13. Driver Permit Denial. A Driver Permit shall be denied if applicant: 6.13.1. Is under the age of 18 years; or 6.13.2. Does not possess a valid California Driver License (Class C); or 6.13.3. Fails to enroll in the required random drug and alcohol program; or fails the required drug and /or alcohol test. Upon testing positive for drugs and /or alcohol, the applicant shall not be eligible to reapply for a Driver Permit for a period of six (6) months from the test date; or 6.13.4. Falsifies, or fails to disclose, material information on the application for Driver Permit within the past one (1) year; or 6.13.5. is required to register as a sex offender pursuant to California Penal Code Section 290; or 6.13.6. Is on formal probation or parole for any offense outlined herein; or 6.13.7. Is convicted (or pleads guilty or nolo contendere), regardless of the time elapsed, in any state, of any of the following or their equivalent: murder; a violation of California Vehicle Code Section 2800.2 (pertaining to disregard for safety of persons or property), Section 2800.3 (pertaining to flight from peace officer causing death or bodily injury) or Section 20001 (pertaining to duty to stop at scene of accident); robbery; pandering; pimping; crimes related to the use, sale, possession, or transportation of controlled substances and /or marijuana; crimes involving weapons; any crime for which registration would be required under California Penal 1 Page 16 632123.1 Code Section 290; or any other offense involving moral turpitude or any crime that is substantially related to the qualifications, functions or responsibilities of a Taxicab Driver; or 6.13.8. Is convicted of any felony in any state (or pleads guilty or nolo contendere), other than those felonies listed in Section 6.13.7, within eight (8) years of application; or 6.13.9. Is convicted (or pleads guilty or nolo contendere) of any of the following within five (5) years of application: reckless driving; driving under the influence of intoxicating liquors or drugs (DUI); a violation of California Vehicle Code Section 2800.1 (pertaining to flight from peace officer); Section 20002 (pertaining to duty where property is damaged), Section 20003 (pertaining to duty upon injury or death) or any corresponding substitute sections; vehicular manslaughter; and Penal Code Sections 240, 241, 242, and 243 or any corresponding substitute sections pertaining to assault and battery; or 6.13,10. For good cause after an administrative hearing by OCTAP, subject to appeal pursuant to Section 12 below. 6.14. Driver Permit Suspension /Revocation. A Driver Permit may be suspended or revoked by the OCTAP Administrator for any of the following reasons: 6.14.1. Failure to comply with the applicable provisions (including timeliness of submissions) of the OCTAP Regulations; or 6.14.2. Circumstances providing grounds for denial of a Driver Permit as outlined in the OCTAP Regulations; or 6.14.3. Revocation or suspension of Driver's California Driver's License; or 6.14.4. - Driver's failure to cooperate with an Agency's law enforcement officers, code enforcement officers, OCTAP staff, and /or California Highway Patrol officers; or 6.14.5. Notification to OCTAP by the Permittee that the Driver is no longer an authorized Driver for the Permittee; or 6.14.6. Positive drug /alcohol screening test or failure to submit to random testing pursuant to the Drug and Alcohol Certification Program required in Section 5.2.2; or Page 17 652123.3 6.14.7. Notification by taxi operating company of any matter requiring such action by OCTAP; or 6.14.8. Not enrolled and /or active in the required random drug and alcohol program. 6.14.9. For good cause after an administrative hearing by OCTAP, subject to appeal pursuant to Section 12 below. 6.14.10 A Driver who has had his /her permit revoked shall be prohibited from applying for a new Driver Permit for one (1) year from the date of revocation. 6.15. Driver Permit Penalty /Suspension. In lieu of revocation, the OCTAP Administrator may impose a penalty in the form of a fine, a period of suspension, or both, a fine and a period of suspension as specified in the OCTAP Regulations. 6.16. Right to Appeal. A Driver Permit applicant may appeal a permit denial, suspension or revocation as provided for in Section 12. 6.17, Driver Permit Surrender. 6.17.1. A Driver Permit holder shall cease to work immediately and shall surrender, within 2 business days, his /her Driver Permit to OCTAP upon its expiration, suspension, revocation, or upon termination of his /her employment or association with a Permittee.A Drivcr Permit - -- - _ -... -- - - - - - . . - - - -- a •.- expiration, whichever shall comc firet. 6.18.2. ` •- .- - -_ - - - - _ ... -- - _ - - - -- , - - •usiness dayc, his /her Permanent (-or Interim)- Driver Permit to OCTAP upon its c ien-, s.uspcnsion, association with a Pcrmittec. Page 18 652123.1 7. TAXICAB PERMITS 7.1. Inspection. Upon issuance of a Company Permit and prior to operating, Permittee shall present each Taxicab listed in the Permit to a designated OCTAP facility for a Taxicab inspection. OCTAP may, at its discretion, conduct Taxicab inspections at the Permittee's facility. 7.2. Taxicab Permit. 7.2.1. Upon meeting all inspection standards and upon passing the Taxicab inspection, OCTAP shall issue a nontransferable Taxicab Permit sticker for each approved Taxicab. The Taxicab Permit sticker must always be affixed to the left -hand corner of the rear window of the Taxicab for which the sticker is issued. The Taxicab Permit is valid for one (1) year from _ _ _ _ - - .ate of issuance. 7.2.2. Vehicles that do not possess a valid OCTAP Taxicab Permit must display "Not In Service" signs. Signs must be a minimum size of 8 %z" x 11" with lettering which is visible up to 50 feet during daylight hours. If window signs are used they must be placed in the driver's side rear side window and rear window. If magnet signs are used they must be placed on one door of each side of the car body. If equipped, a not in service top light is acceptable. 7.3. Random Inspections. 7.3.1. In addition to the initial and annual Taxicab inspection, all Taxicabs operated under OCTAP authority shall submit to on the road or random inspections by OCTAP inspectors or Agency peace officers or Agency code enforcement officials when so requested. Failure to submit to an inspection may result in suspension of the Taxicab Permit and other administrative actions. The inspector shall complete a "random inspection report" at the time of inspection which shall indicate what repairs, if any, need to be made to the Taxicab. Failure to meet applicable standards or the failure of any critical component, or multiple defects can be the basis to immediately place the Taxicab into either "Must Repair" or "Out of S ervice " status. = - - -- - - - - -- - - -- _ -- . -- - - _ u• _ '- Service" ctatus. One copy of the report shall be given to the Driver. OCTAP shall mail a copy of the report to the Permittee.e vehicle is registered. 7.3.2. If a Taxicab fails any random inspection due to Minor Items, the Inspector shall place the Taxicab into "Must Repair" status. T - - - - - - - *- - - - - - - - - - - - - - he Permittee is required Page 19 6 576 _123.1 [ to present the Taxicab to OCTAP for re- inspection within tenthrc.c (904) business days to verify that the required repairs have been made. If the Taxicabvehicic was placed into "Must RepairNot in Service" status by the inspector, the vehicle may remain in service for up to ten (10) business days while repairs are made and completion of the repairs is verified by an OCTAP re- inspection. A re- inspection fee pursuant to Section 7.4 shall be required at the time of re- inspection. 7.3.3. In the event that all required repairs have not been made to. a Taxicab placed in "Must Repair" status within ten (10) business days. the Taxicab Permit will be suspended until all corrections have been made to the satisfaction of OCTAP. 7.3.4. If a Taxicab fails any random inspection due to Major Items. the inspector shall place the Taxicab into "Out of Service" status and shall suspend the Taxicab Permit and remove the Taxicab Permit sticker pending repairs and re- inspection. If the Taxicab is placed into "Out of Service" status by the inspector. the Taxicab may not be placed back into revenue service until it passes a re- inspection. A re- inspection fee, pursuant to Section 7.4 shall be required at the time of re- inspection. 7.3.5. For a Taxicab placed into "Must Repair" status that is not repaired within ten (10) business days or a Taxicab placed into Out of Service' status. upon correction and passing re- inspection, OCTAP shall re- instate the Taxicab Permit using the original expiration date. A re- inspection fee, pursuant to Section 7.4, must be paid prior to the re- inspection and re- issuance of the permit. - -- _ - --- _ -- _ -- -. • - - - rc ifis-pection passes thc vehicle. A rc inspection fec shall be required at time of re in 7.3.4. In the event that all required repairs have not been made to a Taxicab within five (5) business days, thc Taxicab Permit shall lac su pcnded or revoked until all corrections have been made to the satisfaction of OCTAP. 7.3.5. Upon correction and passing re inspection, OCTAP ° - - - - - - - of the permit Page 20 652123.1 • 7.4. Re- inspection. 7.4.1, Taxicabs that fail a Taxicab inspection (minor item — "Must Repair ") shall be presented for re- inspection within ten (10) business days after failure of inspection. A re- inspection fee will apply at the time of re- inspection. The Taxicab Permit shall be suspended if the Taxicab is not presented for re- inspection within the ten (10) business days. 7.4.2. Taxicabs that fail a Taxicab inspection (maior item — "Out of Service ") shall be presented for re- inspection after the identified repairs have been made. The Taxicab Permit shall be suspended until such time that the Taxicab passes re- inspection. A re- inspection fee will apply at the time of re- inspection. Upon passing the re- inspection, the Taxicab Permit shall be re- instated using the original expiration date. - - - - - - - - e- 'r.- - • r the idea -tiled cefections have been made. If such Taxicab Permit shall be issued (if out of service). 7.5. Taxicab Substitution. A Permittee may replace any Taxicabs listed in the Company Permit with another Taxicab upon satisfaction of the following conditions: 7.5.1. Surrender of the Taxicab to be replaced to OCTAP for removal of the Taxicab Permit sticker; 7.5.2. Passing a Taxicab inspection by the replacement Taxicab; and 7.5.3. Payment of Taxicab Permit transfer fee. 7.6. Substituted Taxicab Sticker. Upon satisfaction of the conditions stated above, OCTAP shall delete the vehicle identification number of the Taxicab to be replaced in the Company Permit and add the Taxicab identification number of the replacement Taxicab. OCTAP shall issue a new Taxicab Permit sticker for the replacement Taxicab that shall be valid for the term remaining under the Taxicab Permit sticker of the replaced Taxicab. Such requests must be filed with OCTAP at least 2 business days prior to the requested action. 7.7. Taxicab Permit Renewal. The Taxicab Permit shall be renewed annually by presenting each Taxicab listed in the permit application to the OCTAP facility for a Taxicab inspection at least five (5) Page 21 652129.1 business days prior to the end of the permit period, and by paying all applicable fees. OCTAP may, at its discretion, conduct Taxicab inspections at the Permittee's facility. 7.8. Taxicab Permit Renewal Sticker. Upon the successful completion of the Taxicab inspection, OCTAP shall place a new expiration date sticker on the Taxicab Permit sticker for each of the Taxicabs registered in the Company Permit. 1 7.9. Taxicab Permit Surrender, alc of Taxi cab. 7.9.1. A Permittee must present any Taxicab which is being sold to another party to OCTAP prior to completing the sale to assure inspection that thealf OCTAP Taxicab Permit, Welcome Sticker, s and markings are removed and that the vehicle cannot be mistaken by the public as an authorized Taxicab in the Jurisdiction of any member agency. 7.9.2. A Permittee must immediately surrender a Taxicab Permit to OCTAP if a Taxicab has been removed from the required company insurance policy, if the Taxicab Permit is otherwise suspended or revoked, or upon its expi ration. -- 8. TAXICAB INSPECTION STANDARDS 8.1. Minimum Standards. The minimum Taxicab standards are those of the California Vehicle Code. All Taxicabs shall meet all applicable standards of the California Vehicle Code as well as the following in order to pass the OCTAP vehicle inspection. Certain equipment must be present and fully functional as OEM (original equipment manufacture), as specified in this section. Taxicabs must be maintained to these standards at all times. OCTAP may administratively clarify and /or change the standards in the public interest. OCTAP will utilize the vehicle inspection form included in these regulations. A copy of the inspection form will be provided to the operators. This form will clearly delineate conditions which: • Meet OCTAP standards and are therefore acceptable; or • Do not meet OCTAP standards and must be repaired /re- inspected to OCTAP's approval prior to returning to revenue service (Major Items); or • Do not meet OCTAP standards, but are sufficiently minor to allow the vehicle to remain in service for up to ten (10) business days while repairs are made and completion of the repairs is determined by an OCTAP re- inspection (subject to a re- inspection fee) (Minor Items). Page 22 652123.1 8.2. Body Condition. 8.2.1. No body damage, frame damage, tears or rust holes in the Taxicab body and /or loose pieces hanging from the Taxicab body are permitted. Front and rear fenders, bumpers, hood, trunk, and trim shall be securely fixed and shall be in correct alignment to the Taxicab as OEM. Body damage shall include any un- repaired dents, distortions, depressions, bulges, tears, holes, or disfigurements. 8.2.2. The exterior of the Taxicab shall be maintained in a clean condition and shall be free of unsightly dirt, tar, oil, and rust. 8.2.3. The Taxicab paint shall not be mismatched, faded, blistered, cracked, chipped, peeled, or scratched. 8.2.4. Effective October 1, 2009. each OCTAP Permittee shall paint vehicles in one primary color scheme. OCTAP may approve one secondary color services, extended /stretch or uniquely styled vehicles, SUVs, London cabs, sightcccing vehicles, or any other special use vehicle operating as general -use of a company's prir- . 2 -- - _ _ _ _ _ _ _ . - _ _ -- OCTAP Safety Committee. 8.2.5. The color scheme, name, monogram, or insignia used upon Permittee Taxicabs shall not be in conflict with and shall not imitate any other color scheme, name, monogram, or insignia used by any other Permittee. The provisions of this subsection shall not be applied to require any change or modification of any color scheme, name, monogram, or insignia continuously used by any Permittee authorized prior to October 1, 2009.August 1, 1990. 8.3. Brake System. Pursuant to California Vehicle Code § 26453. 8.4. Climate Control. 8.4.1. The defroster must be operational pursuant to California Vehicle Code § 26712. 8.4.2. The air conditioning /heating units shall be functional at all times. The air discharged from the air conditioner interior vent system shall be continuously cool. All air conditioning temperature controls and functions shall operate as originally designed and manufactured with no knobs or Page 23 6527 23.1 components broken or missing. Systems shall operate on all OEM speeds with no excessive noise. 8.5. Exhaust System. Pursuant to California Vehicle Code § 27153. 8.6. Fuel Tank Cap. Pursuant to California Vehicle Code § 27155. 8.7. Horn. Pursuant to California Vehicle Code § 27000. 8.8. Hubcaps or Wheel Covers. Rims, h #ubcaps or wheel covers shall be of like style on all wheels. Also, hubcaps and wheel coversa-nd —shall be on all wheels for which thevhubcapa are standard equipment. 8.9. Interior Condition. 8.9.1. Passenger compartment, driver compartment, and trunk or luggage area shall be clean and free of foreign matter, offensive odors and litter. 8.9.2. Seat upholstery shall be clean. Interior walls, carpet and /or flooring, and ceiling shall be kept reasonably clean. No rips or tears are permitted. All repairs shall be done so as to reasonably match the existing interior. 8.9.3. Door handles and doors shall be intact, clean and operational. Each door shall be capable of being unlocked and opened from the interior of the Taxicab. 8.9.4. Dashboards shall be maintained in a manner that is clean and free of loose articles. Dashboards shall be free of: cracks, holes, and tears. 8.10. Interior Information. 8.10.1. A 4" x 6" Information Card shall be displayed in plain view of all passengers at all times that the Taxicab is in operation. 8.10.2. The Information Card shall contain the following information on the Permittee: name, business address and telephone number of the Permittee and Taxicab Driver; the name, address, website, and I Page 24 f 652]23.] phone number of the regulating agency (OCTAP) and the authorized fare schedule. 8.10.3. The valid Driver Permit issued to the Driver must be easily visible by passengers and law enforcement officers, with no alterations or information covered or hidden (except as indicated in section 6.9), at all times that the Taxicab is in operation. However, the Driver's California Driver's License number on the Driver Permit may be covered, but only in a manner that would allow viewing by Law Enforcement/Code Enforcement Officers or OCTAP Staff. If a driver is operating an out of service vehicle, "Not In Service" signs must be displayed. Signs must be a minimum size of 8 '/" x 11" with lettering which is visible up to 50 feet during daylight hours. If window signs are used .. they must be placed in the driver's side rear side window and rear window. If magnet signs are used they must be placed on one door of each side of the car body. If equipped, a "Not in Service" top light is acceptable. 8.10.4. One OCTAP- issued customer information sticker shall be displayed in plain view of all passengers at all times that a Taxicab is in operation. The sticker shall be placed on the outside, rear, passenger -side window. The sticker shall indicate that the Taxicab has been safety inspected and indicate a telephone number to call for information. 8.10.5 The taxicab fleet number shall be placed inside the taxicab with a minimum number /letter height of one inch and placed directly below (separate from or part of) the Interior Information Card. 8.11. License Plates. Pursuant to California Vehicle Code § 5202. 8.12. Lights and Lenses. 8.12.1. Headlights shall be operational on both high and low beams (California Vehicle Code § 24400). 8.12.2. Taillights shall be operational and the light emitted be red in color (California Vehicle Code § 24600). 8.12.3. Emergency flashers shall be operational (California Vehicle Code § 24252). ] Page 25 1 652123.1 8.12.4. Reverse lights shall be operational ( California Vehicle Code § 24606(a)). 8.12.5. Turn signal lights shall be operational (California Vehicle Code § 24951(b)(1)). 8.12.6. Brake lights shall be operational (California Vehicle Code § 24603(b)). 8.12.7. License plate light shall be operational (California Vehicle Code § 24601). 8.12.8. Interior lights shall be OEM, operational, and set to automatically activate when passengers are entering or exiting the taxicab. 8.12.9. Light lenses must be OEM, intact 'and contain no holes or large cracks. 8.13. Markings. 8.13.1. Exterior markings shall consist of Permittee's Company name, phone number, body number and other OCTAP approved logo. Such exterior markings shall be properly and neatly placed and easy to read (in contrasting colors). 8.13.2. Permittee's Company name shall be placed on each side of Taxicab in letters not less than 3 inches in height (in contrasting colors). 8.13.3. Taxicab number shall be placed on each side and rear of the Taxicab in numbers not less than 3 inches in height. 8.14. Mirrors. Pursuant to California Vehicle Code § 26709. 8.15. Muffler. Pursuant to California Vehicle Code § 27150(a). 8.16. Parking Brake. Pursuant to California Vehicle Code § 26451. 8.17. Proof of Insurance. Page 26 652123.1 • Pursuant to California Vehicle Code § 16020 through 16028. 8.18. Radio. 8.18.1. Taxicabs shall be equipped with a two -way radio or cellular phone in working order. 8.19. Seat Belts. Pursuant to California Vehicle Code § 27315. Additionally, Taxicab restraint system shall be maintained to OEM specifications and shall be in good working order. 8.20. Steering and Suspension System. Steering and suspension system shall be in good mechanical order. (California Vehicle Code § 24002(a)(b)). 8.21. Taximeter and Meter Seals. 8.21.1. A taximeter in working order. 8.21.2. All taximeter seals shall be intact. 8.21.3. Taximeter shall be certified by the County Sealer of Weights and Measures. The date the meter was certified must be on the seal and shall not be more than 13 months old. Private meter seals (paper and lead) from a certified meter shop may be used during periods of fare adjustments or when a taximeter has been repaired. Such temporary meter seals shall be valid for thirty (30) days only. Taximeters marked with Need to Repair" tags, or equivalent, will not be accepted. No temporary meter seals will be accepted when performing annual inspections. 8.21.4. Taximeter shall be placed in the Taxicab so that the reading dial showing the amount of fare to be charged shall be well lighted and easily read by the passenger. 8.21.5. A Taxicab shall be placed in an "Oeut of Sservice» status if the taximeter is not working, the seals arele broken or missing, the date on the seal is missing or more than 13 months old, or the authorized fare is not being charged. 8.21.6 Taximeter shall not charge a fare other than the authorized fare. Page 27 652123.1 8.22. Tires. 8.22.1. Pursuant to California Vehicle Code § 27465(b). 8.22.2. A jack, tire changing tool, and an inflated spare tire. A Company may be exempted from this requirement upon proof that the Permittee has a contract with a towing company and a policy in place to send another Taxicab for the stranded passengers. 8.23. Windows. 8.23.1. Front and rear windshield per California Vehicle Code § 26710. 8.23.2. Safety glass shall be in all windows. 8.23.3. Windows shall be operational as originally designed. 8.23.4. No window tinting on windshield or front side windows per California Vehicle Code § 26708. Furthermore, no window tinting shall be allowed to the rear side or rear windows except for OEM. 8.24. Windshield Wipers. Pursuant to California Vehicle Code § 26707. 8.25. Foot Pedal Pads. OEM rubber pads on all foot controls. Pads shall not be worn or deteriorated to the point that metal is showing. 8.26. California Vehicle Registration. 826.1. A valid registration per California Vehicle Code § 4462. 8.26.2. Registered as commercial Taxicabs per California Vehicle Code § 260. 8.26.3 Registered to the Permittee showing the same Permit name and address and /or registered to the OCTAP Permitted Driver showing the same Permitted e-r ittce c an d or Driver's name and address. 8.27. Vehicle Age. Effective March 1, 2001, OCTAP shall not issue a Taxicab Permit for any vehicle older than ten (10) model years measured from the current calendar year (example: Page 28 652123.1 during calendar year 2000 vehicle must be model year 1990 or later). Vehicles older than ten (10) model years shall not be eligible to operate as a Taxicab under any condition. 8.28. Vehicle Maintenance and Records. All Taxicabs shall be maintained following the service standards recommended by the vehicle manufacturer. Service records shall be kept and made available to OCTAP Staff upon request. 9. TAXICAB OPERATION 9.1. Direct Routes. Driver shall carry a passenger to his /her destination only by the most direct and accessible route. 9.2. Receipt. Driver shall give a receipt for the amount charged upon the request of the person paying the fare. The receipt shall identify the driver's name, Taxicab number, Permittee name, date and time of issuance. 9.3. Solicitation. Driver shall not leave his/her Taxicab to solicit passengers. 9.4. Fares Charged. Driver shall not charge fares or charges higher than those authorized in the OCTAP Regulations. Furthermore, the driver shall activate the taximeter and keep it activated at all times while carrying a fare - paying passenger. 9.5. Accidents. In the case of an automobile accident, unless rendered incapable, all Drivers operating an OCTAP permitted Taxicab shall comply with the minimum requirements : for the mandatory exchange of information established in California Vehicle Code § 16025. 9.6 Dispatch Company shall maintain and provide year - round, 24 -hour live human response dispatched telephone service. Page 29 G52125J 9.7 Place of Business Company shall have a principle place of business from which it conducts its activities as a Taxicab Company, including the dispatch of Taxicabs. Multiple locations for other activities such as storage, maintenance /repair, etc., are allowed. 9.8 Credit Card Payment Company and each Driver shall provide electronic processing of credit cards as a payment option to customers. 9.9 Dispatch information Company shall maintain the ability to provide OCTAP, upon request, the following order and dispatch record information for each service request: - Driver responding to service request; - Location of pickup request; - Identification of order taker; - Date and time order was placed, printed with time machine and /or computer dispatch system; - Time delay quoted, if any; - Identification of Taxicab dispatched (the Company must also, through a separate record, be able to identify the name of the Driver); and - Time of dispatch, printed with time machine and /or computer dispatch system. 9.10 Records Retention Company shall keep order and dispatch records readily available to OCTAP for at least ninety (90) days. 9.11 Lost and Found Company shall have a written lost and found policy. 9.12 Complaints Company shall have a policy in place to receive complaints. The complaint policy must contain a mechanism for receiving complaints, investigation, and final resolution of complaints, as well as corrective actions. All complaints must be responded to in an expedient, responsible, and professional manner. Page 30 652123.1 1 9.613. Additional Operational Requirements. Nothing in this Section shall prohibit OCTAP or an Agency from requiring a Perrnittee or Driver to comply with such additional operational requirements for safe, efficient and courteous service for the traveling public. 10. PERMIT FEES AND TAXICAB FARES. 10.1. OCTAP Permit Fees. A fee schedule for OCTAP functions will be proposed by the OCTAP Administrator, reviewed and recommended by, the OCTAP Steering Committee, and approved by the OCTA Board of Directors in the amount necessary to recover all costs incurred by OCTA in the administration of OCTAP. The fee schedule adopted by the OCTA Board of Directors is attached hereto as Attachment "1." 10.2. Taxicab Passenger Fares. 10.2.1. Initial Taxicab passenger fares have been adopted by OCTAP and ratified by Resolution of each participating Agency. 10.2.2. Each Agency agrees to accept the passenger fare schedule approved by the OCTAP Steering Committee, which is attached hereto as Attachment "2." Each year the OCTAP Administrator will conduct a study of comparable Taxicab fares and recommend a passenger fare schedule to the OCTAP Steering Committee. In the event the recommended passenger fare schedule includes any revision(s) to the then current passenger fare schedule or in the event the Steering Committee approves consideration of revision(s) to the then current passenger fare schedule recommended by a Steering Committee member, then the Steering Committee must comply with the following procedure in order to approve any revisions to the passenger fare schedule. 10.2.2.1. Introduction of Proposed Revised Passenger Fare Schedule. The OCTAP Administrator may recommend a revised passenger fare schedule for first reading and initial consideration by the Steering Committee at a regularly scheduled quarterly meeting of the Steering Committee or the Steering Committee may approve consideration of a revised passenger fare schedule recommended by a member. 10.2.2.2. Public Hearing. The Steering Committee shall have no authority to adopt a revised passenger fare schedule during the meeting in which a proposed revised passenger fare Page 31 652123.1 schedule is first introduced and presented to the Steering Committee. The Steering Committee shall set a public hearing to receive comments from the public regarding the proposed revised passenger fare schedule. The public hearing may be set for the next regularly scheduled quarterly meeting date of the Steering Committee, or another time and place not Tess than forty -five (45) days from the date of introduction of the proposed revised passenger fare schedule. 102.2.3. Notice of Public Hearing. Immediately after the Steering Committee sets the time and place of the public hearing, the OCTAP Administrator shall notify OCTA Staff, the City Manager of each participating Agency, Taxicab Company Permittees =._ '- - - - - , and representatives of the Orange County Tourism Industry, and shall post and publish a public notice of the public hearing in a newspaper of { general circulation in the County of Orange at least once, but no less than fifteen (15) days prior to the date of the public hearing. 10.2.2.4. Adoption. Following the public hearing, the Steering Committee shall consider the proposed revised passenger fare schedule along with any public testimony presented in writing or orally at the time of the hearing. The Steering Committee may adopt, modify or reject the proposed revised passenger fare schedule. Any adopted revisions to the passenger fare schedule shall become effective no less than thirty (30) days following the adoption by the Steering Committee. 10.2.2.5. Notice of Adoption. Immediately upon the adoption of a revised passenger fare schedule, but no later than fifteen (15) days thereafter, the OCTAP Administrator shall notify OCTA Staff, the City Manager of each participating Agency, • Taxicab Company PermitteesBusincss liconsccs, and representatives of the Orange County Tourism industry, of said adoption, and shall post and publish a public notice of said adoption in a newspaper of general circulation in the { County of Orange at least once, but no later than fifteen (15) days subsequent to the date of adoption. 10.2.2.6. Majority Vote Required. Any action by the Steering Committee to adopt a revised passenger fare schedule shall require adoption by an affirmative vote of a majority of all members of the Steering Committee representing a Page 32 G5212.3.1 participating Agency, regardless of the number of such members present and voting. 10.3. Refund Policy. There shall be no refund of any portion of the fees described in the OCTAP Regulations. 11. NON - PERMITTED TAXICAB OPERATION AND ADVERTISING 11.1. Purpose. The purpose of this section is to implement the administrative regulation of S.B. 1519 (Chapter 721, 2008 Statutes), which added Sections 53075.7 and 53075.9 to the California Government Code pertaining to non - permitted taxicab operations (bandit cabs) and advertising. 11.2. Information Warranting an Investigation. 11.2.1. The following information, which if provided by member Agency or OCTAP staff, law enforcement, or a member of the public, will be deemed sufficient to warrant an investigation to determine whether OCTAP should commence proceedings against the alleged illegal operation of a Taxicab or an alleged violation of the advertising requirements of California Government Code Section 53075.9: 11.2.1.1. As to the alleged illegal operation of a Taxicab, the date, time and location of the alleged illegal operation, and information indicative of a Taxicab operation (such as advertising a Taxicab service on the vehicle and /or picking up passengers at a location reserved for Taxicab service or other such indicative information); information pertaining to the type of vehicle involved (sedan, van, station wagon), the vehicle's license plate number, color, make, model, and any distinctive characteristics, if any (such as signs, markings, condition or visible damage to the vehicle). The absence of distinctive characteristics shall not be a basis for not pursuing an investigation into the alleged illegal operation of a Taxicab. 11.2.1.2. As to an alleged violation of Government Code Section 53075.9 pertaining to advertising, a copy or exemplar of the advertising information (such as the sign, business card, advertising display, webpage, Page 33 652123 1 electronic recording or phone directory) evidencing non- compliance with the statute. 11.2.2. The person providing the information in subsection 11.2.1 above shall provide his /her identity and be available to testify in administrative proceedings pertaining to the alleged violation. The identity of members of the public shall not be released under Public Records Act requests, but shall be available to parties against whom the proceedings are brought. 11.3. OCTAP Administrator Review and Authority. 11.3.1. Upon review of the information required hereunder, and if the OCTAP Administrator or designee determines that the evidence warrants it, the OCTAP Administrator or designee may notify the alleged offending Company and /or Driver of the alleged violation evidenced by the information, and give notice of, and hold within 60 days of such notice, an administrative hearing to consider the Company's and /or Driver's response to the evidence of violation, and to consider the imposition of administrative penalties for the violation pursuant to Government Code Section 53075.9(c), and an assessment sufficient to cover the reasonable expense of investigating the violation. Within ten (10) days of the administrative hearing, the OCTAP Administrator or designee shall notify the Company and /or Driver in writing of his /her decision. Any administrative penalty in the form of a monetary fine shall be due and payable within thirty (30) days of the date of the decision. The decision of the OCTAP Administrator or designee and imposition of the cost recovery assessment is subject to appeal within ten (10) days of the decision pursuant to Section 12 below. 11.3.2. in lieu of notifying the Company and /or Driver of the alleged violation evidenced by the information required hereunder, the OCTAP Administrator or designee may forward the information with a recommendation for prosecution or appropriate civil proceedings against the Company and /or Driver to the prosecutor for the member Agency in whose jurisdiction the alleged violations occurred. The recommendation shall include a statement of the costs to OCTAP for investigating the alleged violation. 11.3.3. Pursuant to Government Code Section 53075.9(c), OCTAP shall collect interest at the rate of 10% per annum for all unpaid fines and assessments, commencing on the day following when the payment of the fine and assessment is due. All fines, assessments, and interest collected shall be deposited at least once each month in a Page 34 65 1 fund established for the purpose of enforcing the provisions of this Section. 12. APPEAL 12.1. Notice of adverse action. In the event a permit is proposed to be denied, suspended revoked, or a penalty imposed, the applicant, Permittee or Driver shall be notified in writing of the proposed adverse action and the reason(s) supporting it. 12.2. Notice of appeal. No later than ten (10) days following the date on the notice of proposed adverse action, the applicant, Permittee, or Driver may submit a written appeal on a form provided by OCTAP. The applicant, Permittee, or Driver shall set forth in the appeal the reason(s) why such action is not proper. Failure to file a timely appeal shall constitute a waiver of the right to an appeal. 12.3. Stay. Except as provided in Section 12.4, once an appeal is filed, the proposed adverse action shall be stayed pending the final determination on appeal. 12.4. Stay, exception. if, in the OCTAP Administrator's opinion, the continued operation of a Taxicab, possession of a Company Permit, or possession of a Driver Permit represents a health or safety hazard for the public, the adverse action shall not be stayed pending the final determination on appeal. 12.5. Initial review of appeal. If an appeal is timely filed, the OCTAP Administrator shall either make the final decision regarding the appeal or shall assign a hearing officer to make the final decision regarding the appeal. The OCTAP Administrator may review the appeal and any additional information provided therein and shall have the discretion to determine the appropriate action in response to the appeal. 12.6. Hearing Officer. in the event the OCTAP Administrator elects to assign a hearing officer to decide the appeal then the following shall apply: 12.6.1. The hearing officer shall not be an OCTA employee; Page 35 652123.{ 12.6.2. The hearing officer shall expeditiously schedule the appeal hearing. 12.6.3. The appellant and the OCTAP Administrator or the Administrator's designee shall each have the right to appear in person and be represented by legal counsel or other representative, to present evidence, to call and cross- examine witnesses under oath, and to present argument. 12.6.4. The formal rules of evidence shall not apply, and any relevant evidence that is the sort of evidence upon which responsible persons are accustomed to rely in the conduct of serious affairs shall be admissible. 12.6.5. Hearsay evidence may be considered by the hearing officer, but no findings may be based solely on hearsay evidence unless supported or corroborated by other relevant and competent evidence. 12.6.6. The OCTAP Administrator may promulgate supplementary rules and procedures for the conduct of the hearing, the forms of notice and proceedings, and the preparation and submission of the record. 12.6.7. The hearing officer shall have the discretion to determine the appropriate action in response to the appeal. 12.6.8. The decision of the hearing officer shall be the final administrative remedy and shall be binding upon the parties to the appeal. 12.6.9. If the hearing officer decides to suspend or revoke a permit, the appellant shall immediately surrender the permit to the OCTAP Administrator. 13. AMENDMENT(S) TO REGULATIONS 13.1. Administrative Amendment(s). The Steering Committee may adopt administrative amendment(s) to the OCTAP Regulations. OCTAP shall forthwith notify each Agency and the OCTA Board of Directors of any changes adopted pursuant to this section. 13.2. Substantive Amendment(s). Notwithstanding section 13.1 above, the Steering Committee is not authorized to adopt substantive amendment(s) to the OCTAP Regulations. Substantive amendment(s) shall be recommended by the Steering Committee and substantive Page 36 6521231 amendment(s) must be approved by each Agency and shall be effective only in the Area of Jurisdiction of each Agency that has approved the amendment(s). For purposes of this section, a substantive amendment is defined as an amendment likely to have any of the following effects: 13.2.1. Affect the rights, responsibilities, and participation of any Agency (such an amendment must also be approved by the OCTA Board of Directors); or 13.2.2. Decrease the number of Companies or the number of Taxicabs operating in the Area of Jurisdiction of any Agency; or 13.2.3. Affect the purpose of the OCTAP Regulations. 13.3. OCTAP Permit Fees and Taxicab Passenger Fares. 13.3.1. Sections 13.1 and 13.2 above shall not apply to an amendment to the OCTAP fee schedule, attached hereto as Attachment "1," which is adopted by the OCTA Board of Directors. 13.3.2. An amendment of the Taxicab passenger fares attached hereto as Attachment "2" and adopted pursuant to Section 10.2.2.6 of these Regulations shall be considered an administrative amendment pursuant to Section 13.1 in order to ensure uniformity of fares within Orange County. —End of Regulations- - Page 37 652123.1 OCTAP Regulations — Attachment 1 (Amended 07- 01 -08) ORANGE COUNTY TAXI ADMINISTRATION PROGRAM (OCTAP) FEE STRUCTURE (Effective: July 1, 2008) Company Business Permit - Annual New Company Permit $3,948.00 Company Permit Renewal $1;317.00 TaxicabVehicic Permits (per vehicle) - Annual TaxicabVehicic Permit (includes inspection) $371.00 Taxicab Vehicle Re- inspection (After a failed inspection - minor item. "Must Repair" Vehicle in Service) ' $62.00 (After a failed inspection - major item. "Vehicle Out of Service") $140.00 TaxicabVthisle Re- inspection (after a "no show" for appointment ") $371.00 TaxicabVehicic Permit Transfer $50.00 Replacement TaxicabVehicic Permit $50.00 Late Fees (Per business day late) $27.00* TaxicabVehicle Permits (per vehicle) - Random TaxicabVphicle Re- inspection (After a failed inspection - minor item. "Must Repair" Vchicle in Service) $62.00 (After a failed inspection - major item. "Vehicle Out of Service") $140.00 Taxicab" Re- inspection (after a "no show" for appointment ") $371.00 Driver Permits — Annual' Annual Driver Permit $99.00 Replacement Driver Permit $13.00 Transfer of Driver Permit (to another company) $18.00 1 1 Fees shown are paid to OCTAP. Additional fees are paid by driver for drug testing, photographs, fingerprinting, and /or background check. l 65 7151}7S.f • Re- instatement of existing permits $18.00 Late Fees (Per business day late) $27.00 ** * Applies to Annual Vehicle Permits Only. Fifteen (15) Days Maximum. * * Applies to Annual Driver Permits Only. Four (4) Days Maximum. Attachment 1 Page 39 652123 .1 1 f 1 ! 7S 5 [ OCTAP Regulations — Attachment 2 (Amended 05- 24 -08) ORANGE COUNTY APPROVED TAXICAB FARE RATES (Effective: May 24, 2008) $2.95 First 1/4 Mile $.65 Cents Each Additional 1/4 Mile $30.00 per Hour Wait Time No Extra Charge for Additional Passengers. Attachment 2 Page 40 652121 f t l'S OCTAP ADMINISTRATIVE PENALTIES AND FINES SCHEDULE OCTAP REGULATION SECTION FINES* SUSPENSION 5.2.3 (Company insurance) $250 warning /revoke 5.2.5 (Pull notice —no notification) $100 warning /revoke 5.4.2 (Ineligible drive — notification) $100 warning /revoke 5.7 (Out of area pick up) $100 3 day suspension 5.10.2 (No driver permit) $250 warning /revoke 5.10.3 (Permit non comply) $250 penalty/revoke 5.10.4 (Driver non compliance) $100 penalty /suspension 5.10.5 (Exceed fare rates) $250 penalty/suspension 5.10.6 (OCTAP cooperation) $250 warning /penalty/ revocation 6.6 (Driving outside of auth. Zone) $100 warning/3 day suspension 6.8 (Changed company w/o auth) $100 warning 6.15.1, 4 (OCTAP non compliance) $100 warning /revoke 7.2.1 (No taxicab vehicle permit) $500 warning /revoke 7.3.1 (Random inspection –non coop) $250 5 day suspension of driver +vehicle 8.1 (Unsafe vehicle operation) $250 5 day suspension of vehicle +driver) 8.10.3 (Permit not displayed) $50 warning /3 day suspension 11.2 (Non- permitted taxi operation/ $250/500/1000/ penalty for 1 thru Advertising) 3000/5000 5 and subsequent violations in 24 months (excluding cost assessment) OCTAP Penalties and Fines Schedule Page 41 1/08/2009 5571az.wi }ss Attachment "C" OCTAP Letter of 10 -8 -2009 � ��' o.,r ( O C T AP , Orange t i str t Program o 119 W oo db ury Rd • Garden Grove, California 92843 -4020• tel: 949.654.8294 • fax 714.265.4374 0" .4.,‘- ` AX I -Q mailing address: 550 South Main Street • PO Box 14184: Orange, California 92863 -1584 web: www.octap.net A310,.N pg October 8, 2009 Mr. David Carmany City Manager City of Seal Beach 211 8th Street Seal Beach, CA 90740 Dear Mr. Carmany: The Orange County Taxi Administration Program (OCTAP) has been in operation since 1998 and has conducted quarterly meetings of its Steering Committee and Public Safety Committee, both of which have included representatives of your City. Over the course of its review of the Program, the Steering Committee has approved various amendments to the OCTAP Regulations to increase the protection of the health, safety, and welfare of persons utilizing taxicab services within member agencies. On October 1, 2009, the Steering Committee reviewed and approved a completely revised set of regulations and directed OCTAP staff to forward the revised regulations to the legislative bodies of the member agencies for ratification. Most of the changes to the regulations are administrative. However, the revised regulations also adopt new regulations that may be characterized as substantive, such as the service standards added in Section 52.10 of the revised regulations. Enclosed is a copy of the revisions to the regulations with additions shown in underlined text and deletions shown in strikeout text. Each revision and reason for the revision is identified in the enclosed OCTAP Regulations Revision -- Detail of Changes. Various minor changes, such as formatting, punctuation, capitalization, numbering, etc., have been excluded from the track change version of the Revised Regulations and the Detail of Changes. A clean copy of the revised regulations is also enclosed. Pursuant to Section 13.2, substantive amendments must be approved by each member agency and shall be effective only in the area of jurisdiction of each member agency that has approved the amendments. Therefore, OCTAP respectfully requests that the City Council ratify the revisions to the OCTAP Regulations and adopt the attached Mr. David Carmany October 8, 2009 Page 2 sample resolution after you have filled -in your Agency - specific information. Note that there is no need for your Agency to amend its taxicab ordinance. After ratification, please forward a copy of the adopted resolution to P. Sue Zuhlke, Interim OCTAP Administrator, 550 S. Main Street, P.O. Box 14184, Orange, CA 92863- 1584. If you have any questions regarding the revisions or would like electronic versions of the enclosed documents, please contact me at (714) 560 -5574 or szuhlke @octa.net. Sincerely, P. Sue Zuhlke Interim OCTAP Administrator Enclosures Attachment "D" OCTAP Regulations Revision — Detail of Changes Orange County Taxi Administration Program Regulations Revision — Detail of Changes This document provides an explanation of the revisions to the Orange County Taxi Administration Program's ( OCTAP) regulations approved by the OCTAP Steering Committee on October 1, 2009. Since the inception of OCTAP, the Steering Committee has made numerous administrative changes to the regulations. This authority is granted to the Steering Committee by the regulations. Over the past several years the OCTAP staff has encountered situations and circumstances as part of the administration of the program that, in the opinion of the staff and the Administrator, need to be addressed. These changes are considered substantive and as such, require the approval of the OCTAP Member Agencies. In addition, the Steering Committee appointed a subcommittee to investigate service standard requirements. That subcommittee drafted proposed changes to the regulations to address required service standards for all taxicab companies. Those recommended changes were approved by the Steering Committee and have also been incorporated into the over -all changes that are presently being recommended. The changes recommended by the subcommittee are also considered substantive changes that have to be approved by the Member Agencies. In order to simplify the process of reviewing the changes, various minor changes (formatting, punctuation, capitalization, renumbering, etc.) have been removed from the revised regulations. What remains are the major changes that need to be discussed and approved by the Member Agencies. The major changes and the reasons for said changes are as follows: 1. Section 5.2.1 — Addition of the word "package." The reason for this change is to clarify that as a condition of approval of a Company Permit, the applicant must submit all required documentation, not just the application. 2. Section 5.2.3 — Revision of insurance requirements. The reason for the revision of this section is to improve and strengthen the insurance requirements for a Company Permit. The levels of insurance have not changed; however, an applicant will now have to submit an endorsement executed by the agent or broker of record in order to further prove coverage. In addition, if a Permittee allows its insurance to lapse, its Company Permit will immediately be suspended and all Taxicab Permits will be revoked. This is necessary to ensure that unisured Taxicabs are not allowed to operate. - 1 - Approved by Steering Committee October 1, 2009 3. Section 5.2.6 — Clarification language added. This change is made in order to clarify that all Taxicabs must be registered pursuant to DMV regulations and State law. 4. Section 5.2.7 — Livescan language change. This change is made to allow an applicant to utilize any California Dept. of Justice approved Livescan location instead of just the Orange County Sheriffs Department. 5. Section 5.2.8 — Removal of word "local." OCTAP was recently informed that "local" background checks utilizing the CLETS system were no longer allowed. As such, OCTAP must rely on the Dept. of Justice background check process. This change is made to reflect the current situation. 6. Section 5.2.9 — Removal of specific fee identification. This change is made to simplify this requirement such that, instead of listing each particular fee, a general requirement of "all applicable fees" is made. 7. Section 5.2.10 — Addition of service standard requirements. This change was recommended by a subcommittee of the Steering Committee to address service standard requirements for all taxicab companies. These represent minimum requirements that companies will have to meet in order to obtain a company permit. These changes were developed to address small taxicab companies and the minimum level of service required. 8. Section 5.3 — Addition of "applicant Company" to list of individuals for which conditions of denial of permit may apply. This change was made to clarify the issue related to denial of a Company Permit on the basis of unsatisfied court judgments. The previous language could be interpreted as meaning an unsatisfied judgment against just the Permittee would not be a basis for denial. This change tightens up this requirement. 9. Section 5.3.11 — Addition of service standard requirements. This change is made to address the service standard requirements proposed in Section 5.2.10 and the failure to comply with the requirements as a basis for the denial of a company permit. - 2 - Approved by Steering Committee October 1, 2009 10. Section 5.6 — Addition of requirement for issuance of Company Permit. Because of potential delays in receiving background reports from the Dept. of Justice, this change is made to ensure that OCTAP makes every effort not to delay the process of permit issuance. This change requires OCTAP to issue the permit within five (5) business days of the receipt of all required information /documentation. 11. Section 5.9 — Change in required time frame for renewal application. OCTAP has been informed and has experienced delays in obtaining background reports from the Dept. of Justice. In order to ensure that OCTAP has sufficient time to obtain and review the required reports, it was decided that a Permittee should be required to submit for Company Permit renewal at least sixty (60) days prior to the current permit's expiration. Failure to do so will result in the Permittee being required to submit an application for a new permit. 12. Section 5.10.7 — Clarification language. This change was made to clarify this requirement. 13. Section 5.11 — Removal of language. The removal of the of the phrase "or suspension" was necessary to clarify the intent of this provision in allowing the OCTAP Administrator to either suspend a permit or assess a fine in lieu of revocation. 14, Section 5.12 — Removal of appeal language. This change was made to correct a conflict in the time frame for appeal that was present. With this change, all appeals must be filed within ten (10) business days of the adverse decision. 15. Section 6.1 — Removal of references to "interim" permits. These changes were made to reflect the opinion of OCTAP staff that "interim" Driver Permits no longer be issued. As a result of consultation with the Orange County Sheriff's Dept., and because access to the CLETS system is no longer allowed, it was determined that the risk of allowing an individual to operate a Taxicab prior to obtaining the results of the background check from the Dept. of Justice is too great to justify the issuance of "interim" permits. - 3 - Approved by Steering Committee October 1, 2009 16. Section 6.2.3 — Addition of further requirements. This change is made to require that the photographs submitted by an applicant Driver be taken within the previous thirty (30) days. This should ensure that the photographs accurately describe the applicant. 17. Section 6.3 - Addition of requirement for issuance of Driver Permit. Because of potential delays in receiving background reports from the Dept. of Justice, this change is made to ensure that OCTAP makes every effort not to delay the process of permit issuance. This change requires OCTAP to issue the permit within five (5) business days of the receipt of all required information /documentation. 18. Section 6.3 (deleted) — Deletion of Interim Permit This deletion was made to reflect the opinion of OCTAP staff that "interim" Driver Permits no longer be issued. As a result of consultation with the Orange County Sheriff's Dept., and because access to the CLETS system is no longer allowed, it was determined that the risk of allowing an individual to operate a Taxicab prior to obtaining the results of the background check from the Dept. of Justice is too great to justify the issuance of "interim" permits. 19. Section 6.4 — Clarification of term of Driver Permit. This change was made to remove the reference to a "permanent" permit and to clarify that the term of a Driver Permit shall be one year. 20. Section 6.6 — Change to time frame for renewal of Driver Permit. This change was made to address the recent notification by the State that the CLETS system can no longer be utilized to perform background checks of driver applicants. As such, OCTAP will have to rely solely on the Dept. of Justice background check process. In the past, this process has taken an extended time to complete (approx. 30 days or more). The change here recommends that a driver submit his/her application for renewal no less than 60 days from expiration in order to allow enough time to complete the required background check. If a ' driver fails to submit his /her application early enough to allow the background check to be completed and the current permit expires, that driver will not be allowed to operate a taxicab until such time as the process is completed. In order to ensure that OCTAP does not unnecessarily delay the process, OCTAP will issue the permit within 5 days of satisfaction of all requirements. - 4 - Approved by Steering Committee October 1, 2009 • 21. Section 6.7 — Removal of reference to " interm" Driver Permit. Based on the decision of OCTAP to no longer allow "interim" permits, this reference is removed. 22. Section 6.10 — Addition of requirements for issuance of replacement permit. This change was made so that the requirements for issuance of a replacement Driver Permit are the same as those for the issuance of a new Driver Permit. 23. Section 6.12 — Addition of requirements for transfer of a permit. This change was made so that the requirements for the transfer of a Driver Permit are the same as those for the issuance of a new Driver Permit. 24. Section 6.14.7 — Removal of language. This change was made to allow information from any source that would require OCTAP to take action against a holder of a Driver Permit to be used in the suspension or revocation of that permit. 25. Section 6.14.9 — Addition of "good cause" clause. This addition was made to include "good cause" as a reason for suspension or revocation of a Driver Permit. This clause allows for an administrative hearing prior to action being taken against a permit holder. 26. Section 6.14.10 — Addition of time limit for reapplication after revocation of Driver Permit. This change was made to include a one (1) year time limit for reapplication for a Driver Permit once a current permit is revoked. The current regulations do not place a limit and therefore, a Driver could immediately reapply after revocation unless the revocation was appealed and a limit was addressed in the appeal process. 27. Section 6.15 — Clarification This change was made to clarify this language to meet the intent of this section that the OCTAP Administrator can impose suspension and /or fines in lieu of revocation. - 5 _ Approved by Steering Committee October 1, 2009 28. Section 6.17 — Removal of interim permit language. This change was made to remove reference to an "interim" permit and require that a Driver Permit be surrendered within 2 business days of expiration, suspension, revocation or upon termination of employment. 29. Section 7.2.1 — Clarification. This change was made to simplify the phrase "day, month and year to just "date." 30. Section 7.3 — Modification of requirements for random inspections. These changes were made to clarify and improve the requirements for random inspections. Previously, as a result of a failure of a random inspection, a taxicab could only be placed into "Not in Service" status. This resulted in the taxicab not being allowed to operate in revenue service until such a time as it passed a re- inspection, even for minor items. The changes made here allow for a second status level of "Must Repair" to address a situation where minor items are discovered as a result of a random inspection. A taxicab can be placed in this level of status if items are found that are sufficiently minor to allow the vehicle to remain in service. These items are required to be repaired within 10 business days and the taxicab is required to be re- inspected. If the taxicab fails re- inspection or if it is not presented for re- inspection within the 10 business days, the vehicle is immediately placed into the "Out of Service" status and cannot be operated in revenue service until such a time as it passes re- inspection. Each re- inspection is subject to a fee. If a taxicab is inspected and major items are found that would preclude it from operating in revenue service, the vehicle is placed in "Out of Service" status and the Taxicab Permit is suspended pending passing a re- inspection. 31. Section 7.4 — Clarification. The changes made here track the changes that were made to the Random Inspection clause. it allows for the two levels of corrective status and sets forth the process for re- inspection and the penalties for failure to correct non- compliant items in the required time. 32. Section 7.9 — Clarification. This change was made to clarify what a permittee must do upon sale of a permitted taxicab and what happens if a taxicab is no longer insured or its permit is suspended or revoked. - 6 - Approved by Steering Committee October 1. 2009 33. Section 8.1 — Clarification. This change was made to clarify what "minor" and "major" items are for the purposes of random inspections. 34. Section 8.2.4 — Removal of Secondary Color Scheme. This change has been made to remove the ability of a Company to have a secondary color scheme. OCTAP staff requested this change as the .effort to track and approve the multiple color schemes desired by the various companies has become a burden. This change is made effective October 1, 2009 so Companies with existing secondary color schemes may maintain them. 35. Section 8.2.5 — Change of effective date. This change was made so that any Permittee with a secondary paint scheme that was approved prior to October 1, 2009 will not have to repaint its vehicles as a result of the revision to these regulations. 36. Section 8.8 — Clarification. This change was made to address rims which were previously left out of this section dealing with hubcaps and wheel covers. 37. Section 8.21 — Clarification. These changes were made to address the changes to corrective status made as part of the random inspection and to clarify certification requirements of the taximeters. 38. Section 8.26.3 — Clarification. This change was made to further clarify the registration requirements for taxicabs. 39. Section 9.6 — 9.12 — Addition of service standard requirements. These changes are made to include the minimum service standards into the taxicab operation requirements. 40. Section 10.2.2.3 — Clarification. This change was made to ensure that the language is consistent throughout the document. - 7 - Approved by Steering Committee October 1, 2009 41. Section 10.2.2.5 — Clarification. This change was made to ensure that the language is consistent throughout the document. 42. Attachment 1 — Fee Structure. These changes were made to ensure that the language is consistent throughout the document. 43. OCTAP Penalties and Fine Schedule. These changes were made to ensure that the language is consistent throughout the document. - 8 - Approved by Steering Committee October 1, 2009 Attachment "E" OCTAP Inter - Agency Agreement ru -c C-%t :VtA zx! F, tLf.:4-- ORANGE COUNTY TAXI ADMINISTRATION PROGRAM (OCTAP) INTER - AGENCY AGREEMENT . The City of Seal Beach (City) and the Orange County Transportation Authority (OCTA) agree to: A. Participate in the Orange County Taxi Administration Program (OCTAP) with the goal of increasing public safety, reducing administrative costs, and expanding the provision of private transportation service in Orange County. B. Mutually adopt OCTAP Rules (attached) to govern the administration of taxi service within participating jurisdictions. I1. The City agrees to: A. Participate as member of OCTAP effective g 8 V/" and continue until terminated by a one year written otice. B. Appoint City Manager or his /her designee to be member of the OCTAP Steering Committee and City Police Chief or his/her designee to serve on OCTAP Public Safety Committee, C. Adopt and enforce a city taxi cab ordinance consistent with OCTAP Rules, and use such ordinance as the exclusive method of regulating taxi cabs within the City. D. Enforce and if necessary prosecute all violations of city taxi ordinance and OCTAP Rules. III. The OCTA agrees to: A. Provide staff and administrative services necessary to implement and enforce the OCTAP Rules. B. Collect license and permit fees to offset administrative costs. C. Provide City with 12 months written notice prior to withdrawing from OCT , Signed /dated: I 6 - C' for City 9 •TA Chief Executive Officer ORANGE COUNTY TAXI ADMINISTRATION PROGRAM (OCTAP) RULES Scope: A. OCTAP is a voluntary association of Orange County cities which have delegated the issuance of taxicab vehicle licenses and driver permits and other administrative functions to the OCTA. Each city will retain all authority and responsibility for taxicab regulation and enforcement within its borders. 1. As used in these Rules, the term Taxi includes those services defined in Government Code section 53075.5 and regulated by municipal agencies in California. B. The objective of OCTAP is to increase public safety, reduce administrative costs for the public and private sector, and to expand the provision of private transportation service in Orange County. C. Each city will select the company(ies) authorized to operate within that city, and will determine the boundaries of service those companies may serve. [l. Administration: A. A Taxicab Administrator, an employee of OCTA, will manage all OCTA responsibilities required to administer OCTAP activities. B. An OCTAP Steering Committee will meet quarterly to advise OCTA on policy issues. The Committee includes the City Manager or his /her designee from each participating city, one representative of licensed taxicab companies chosen by all licensed taxicab companies, and one representative chosen by all of the Chambers of Commerce of participating cities, C. An OCTAP Safety Committee will meet quarterly to advise OCTA and the OCTAP Steering Committee on issues of public safety. The Committee will include the Police Chief or his designee from each participating city. 111. Authorized taxicab companies /operators A. The OCTAP Steering Committee will adopt policies and procedures governing the issuance of operating licenses to taxi companies. B. OCTA will review applications for service, conduct background and insurance reviews, and issue a license to approved companies. Such license may be revoked only by OCTA, with appeal to the OCTAP Steering Committee or other appeals process adopted by the Committee. C. Each participating OCTAP city will authorize some or all of the licensed taxi companies to operate within their city and will notify the OCTA of those approved companies. No other companies or individuals may provide taxi service within the city. IV. Authorized Taxicab Vehicles A. Only taxicab vehicles approved by OCTAP may operate within an OCTAP city. B. The OCTAP Steering Committee will develop policies and procedures for the licensing of taxicabs, including provisions for periodic vehicle inspections. C. Each city will determine the number of taxicabs authorized to operate within the city. D. Each city will enforce the OCTAP licensing requirements, prosecute violators, and notify OCTA of such occurrences. V. Authorized Taxicab Drivers A. The OCTAP Steering Committee will develop policies and procedures for the permitting of taxicab drivers, including provisions for background checks and other requirements adopted by OCTAP. The development of these policies will be based on recommendations of the OCTAP Safety Committee. B. OCTA will issue taxi driver permits for all participating OCTAP cities. Only taxicab drivers permitted by OCTA may operate within an OCTAP city, C. Revocations and denials of driver permits may be appealed to the OCTAP Steering Committee or an appeals process approved by the Committee. D. Each city will enforce the OCTAP permitting requirements and will promptly notify OCTA of violations. VI. Public complaints A. Each participating OCTAP city will notify OCTA about public complaints regarding taxicab companies, vehicles, and drivers within its jurisdiction. VII. OCTAP license and permit fees A. A fee schedule for OCTAP functions will be proposed by the OCTAP Administrator, reviewed by the OCTAP Steering Committee, and approved by the OCTA Board of Directors. Each city taxi ordinance shall provide that payment of OCTAP fees is required prior to furnishing taxi service. B. The fee schedule is intended to achieve full cost recovery for all costs incurred by OCTA in the administration of OCTAP. All fees will be collected and retained by OCTA unless otherwise authorized by the OCTAP Steering Committee. C. Changes to the fee schedule must be approved by the OCTAP Steering Committee and the OCTA Board, with affected operators • and drivers notified in advance of such approval. D. OCTA will not collect franchise fees, business license fees, or other fees imposed by participating cities on taxi operators or drivers. VIII. Taxi fares A. Each year the OCTAP Administrator will conduct a study of comparable taxicab fares and recommend a fare schedule to the OCTAP Steering Committee. Each city agrees to adopt the taxicab fare levels approved by the OCTAP Steering Committee. IX. Other responsibilities A. All policies, procedures, ordinances, rules, etc. pertaining to taxicab operators, vehicles, drivers, fares, notices, safety, taxicab stands and pickup, hours of operations, and all other functions not specifically provided for in these rules as written or amended, will be the responsibility of each city. X. Dispute Resolution A. The OCTAP Steering Committee will establish a dispute hearing process so that drivers and operators may appeal license and permit decisions made by the OCTAP Administrator. XL Liability A. OCTA is providing an administrative service on behalf of each participating city, and is not assuming any liability for the performance of taxicab operators, vehicles, or drivers. 8. OCTA is not responsible for the enforcement of city ordinances. XII. Amendments A. These rules may be amended by a majority vote of the OCTAP Steering Committee and approval of the OCTA Board of Directors.