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) EMPLOYERS CONSULTING GROUP
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SERVICES AGREEMENT
This Agreement is between Employers Consulting Group, its successors and assigns, hereinafter
known as "ECG" and City of Seal Beach , hereinafter known as °Client.•
ECG will provide unemployment claims administration services to Client in the following state(s):
California.
1. UNEMPLOYMENT SERVICES
A. The following are the Unemployment Services ECG shall provide to Client:
1. CLAIMS PROCESSING. ECG shall process unemployment claims filed by Client's former
employees.
2. HEARING REPRESENTATION. ECG shall prepare and represent Client at Unemployment
Administrative Hearings.
3. BOARD APPEALS. ECG, where beneficial to client, will petition the Unemployment
Insurance Appeals Board to review unfavorable hearing decisions. ECG will prepare and
represent Client before the Appeals Board.
4. REVIEW OF BENEFIT CHARGES. ECG will audit and review all Client's Benefit Charge
Statements, DE428R, when issued to Client by Employment Development Department.
5. EDUCATION/TRAINING. ECG personnel shall provide training at Client's place of business
to explain the various aspects of the unemployment claims, hearings and appeals process,
and to consult with Client on personnel practices and documentation procedures as they
relate to unemployment insurance matters.
B. In order for ECG to provide the above Services, Client shall:
1. Provide, for all claims and on a timely basis, all pertinent employment records and relevant
background information on claimant(s).
2. Provide, immediately upon receipt, all claims and other relevant communications from
Employment Development Department.
3. Cooperate with ECG as necessary to enable ECG to be effective in representing Client
before state and /or administrative agency(s).
11. OPTIONAL SERVICES. The following Services are optional and will be charged at ECG's
standard hourly rate. Please see "Fees" below.
A. Department of Labor Standards Enforcement (DLSE)
1. Consult with management on issues pertaining to state labor laws.
2. Investigate and process labor claims and provide advice regarding resolution.
3. Confer with DLSE regarding the issues presented.
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. _ , EMPLOYERS CONSULTING GROUP •
4. Attend conferences and hearings before the deputy labor commissioner.
B. Equal Employment Opportunity Commission (EEOC) and Department of Fair Employment
and Housing (DFEH)
1. Consult with management regarding discriminatory practices as outlined by both the state
and federal agency.
2. Investigate and assist in resolution of complaints of discrimination as requested by
management.
3. Conduct on -site investigations of reported incidents of sexual harassment and make
recommendations to management for resolution.
4. Investigate and prepare written responses to charges of discrimination or sexual harassment
as filed with the EEOC and /or the DFEH.
5. Provide written documentation and reports of all investigations.
C. Personnel Policies
1. Provide telephone consulting in the following areas: disciplinary actions, wage and hour
laws, documentation, unemployment insurance eligibility, separation issues, other concems
of the employer - employee relationship. (No charge if Client contracts for 'Unemployment
Services" in Section I.)
2. Consult with management regarding personnel policies, practices and procedures.
3. Review current employee manual and make recommendations for updates.
4. Draft handbooks, personnel manuals and policies as requested.
III. CONFIDENTIALITY
In connection with confidential information given by Client to ECG during the course of performing
Services to Client:
A. Client consents that ECG may use the confidential information during the course of this
agreement in connection with the Services provided.
B. Client consents that all such confidential information may be provided to state or federal
agency(s) as applicable in connection with services provided.
IV. Fees f9
The fee for Unemployment Services shall be $ , O ® per quarter. ECG shall bill Client
quarterly per its normal billing practices. ECG's invoice is due within 15 days of receipt. A 1.5%
service charge will be added to all past due accounts. Should ECG deem it necessary to use the
services of an attorney or collection agency to collect unpaid fees, client shall be responsible for
reimbursement to ECG for all costs incurred.
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1s ®' EMPLOYERS CONSULTING GROUP
Consulting Fees for those items outlined in section II (other than Al, BI, Cl and C2 which are
included in the quarterly fee) will be charged at an hourly rate of $150.00 plus out pocket
expenses. ECG shall bill Client at the end of each month for optional services performed during
that month.
V. Term
The term of this Agreement shall be one year, commencing /D /2"45
Unless cancelled by written notice from either party, this Agreement shall continue from year to year
until terminated. After the initial term, with 30 days written notice from either party, this Agreement
may be terminated at the end of any calendar quarter.
The activities and services described in section 11 of this agreement shall only
commence at the request of the employer. The activities and services
described in section 1 of this agreement shall commence upon the signing of
this agreement.
VI. Limitation of Liability
ECG's maximum liability relating to services rendered under this Agreement shall be limited to the
fees paid to ECG for that portion of its services giving rise to the liability. In no event shall ECG be
liable for consequential, special, incidental or punitive loss, damage or expense.
VII. Goveming Law
This Agreement shall be govemed by the laws of the State of Califomia and shall apply to Client and
its successors.
Ci of Seal , ach Employers Consulting Group
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Tits; 9 &l ry # U.i W4 8X Title: President
Printed Name
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