HomeMy WebLinkAboutCC AG PKT 2004-11-08 #H I
AGENDA REPORT
DATE: November 8, 2004
TO: Honorable Mayor and City Council
THRU: John B. Bahorski, City Manager
FROM: Michael F. Sellers, Chief of Police
SUBJECT: Police Services Study Quarterly Progress Report
SUMMARY OF REQUEST:
Council receives and files Police Services Study Quarterly Progress Report.
BACKGROUND:
At the June 28, 2004 City Council meeting the City Council adopted the recommendations
made by Organizational Effectiveness Consulting regarding the Police Services Study. At the
August 9, 2004 City Council meeting the City Council received and filed the Implementation
Plan for this Police Services Study.
Although police staffing vacancies and recruitment elements of the study receive regular
attention, much progress on the overall implementation of the study was accomplished in the
ten weeks that have passed since August. Of particular significance has been the completion of
the Case Management System, resolution of the Animal Control and Animal Shelter issues, as
well as forward movement in each of the nine focus areas of the study.
City Council previously requested quarterly progress reports regarding the implementation
phases of the Police Services Study. The first progress report is included with this Agenda
Item.
FISCAL IMPACT:
None.
RECOMMENDATION:
Staff recommends that Council receives and files the report.
ill
Michael F. Sellers
Chief of Police
NOTE D A ` 1 APPROV .
J
John %ah.rski, City Manager
Agenda Item hi
Police Services Study
Progress Report
Jul - Sep '04 Oct - Dec '04 Jan - Mar '05 Apr -Jun '05 Jul - Sep' 05
1 Management Practices
1.1 Management information
1.1.a Information system
1.1.b Monthly reports -
1.1.c Key data quarterly report >�
1.1.d Summary quarterly report
1.2 Establish core & essential
1.2.a Essential priorities
1.2.b Employee interaction -
1.2.c Agree with C.M. of essential services
1.2.d Specific performance evaluations _
1.3 Employee evaluation system _
1.3.a Supervisor knowledge Completed
1.3.b Assignment responsibility standard -
1.3.c Performance audit system
1.3.d Specific performance evaluations _
1.3.e COPPS Dimension -
1.3.f Evaluations -
1.3.g Performance standards
1.4 Daily logs
1.4.a Officers, Traffic, CSO's, Parking Logs _
1.4.b Daily activity
1.4.c Electronic data for reports
1.4.d Compilation of daily activity
1.4.e Monthly data compilation
1.5 Manage overtime I 1.11
1.5.a 4110 Cover shift ! 1.5.b Schedule buffer
1.5.c Avoid minimum staffing
1.5.d Transfers between shifts
1.5.e Monthly overtime reports ! _
1.5.f Substitution list Com pleted
1.5.g CSO's to patrol _
1.5.h Flexible Scheduling - Detectives Completed
1.5.i Support personnel schedule r
1.5.j Front counter hours Completed
1.5.k Parking enforcement schedule i
Begin •
In Progress
Targeted Completion
10/28/2004 Page 1 of 5
Police Services Study
Progress Report
Jul - Sep '04 Oct - Dec '04 Jan - Mar '05 Apr - Jun '05 Jul - Sep '05
2 Patrol
2.1 Full staff
2.1.a 21 Frontline service staff Completed
2.1.b Altemate & overlapping schedules Completed
2.1.c Decrease response time
2.1.d Increase number of officers on street
2.1.e Achieve full staffing levels MIN
2.2 4/10 Cover shifts
2.2.a Establish staffing policy Completed
2.2.b Implement at full staffing
2.3 Community oriented policing MN
2.3.a Council initiated requests Completed and on -going
2.3.b Neighborhood Watch Completed
2.3.c Personnel list for training Completed
2.3.d Tracking COPPS projects Completed
2.3.e Patrol officer assignment 1111 On -going
2.3.f City -wide support
2.3.g Automated system for tracking _,1
2.3.h Long term assignments
2.3.i Better management of CFS
2.4 Directed patrol
2.4.a Patrol priorities
2.4.b Secondary priority
2.4.c Activity worksheet
2.4.d Problem solving tracking
2.4.e Monthly reporting process
2.5 Patrol CSO's IMO
2.5.a Job description Completed
2.5.b Meet with employee bargaining unit
2.5.c Recruit personnel
2.5.d In -house training
2.5.e Identify priority
2.6 CFS Management ® ,
2.6.a Implement strategy to screen calls
2.6.b Web -based or mail in reports
2.6.c Streamline reports IMO
2.6.d Differential police response
10/28/2004 Page 2 of 5
Police Services Study
Progress Report
Jul - Sep' 04 Oct - Dec '04 Jan - Mar' 05 Apr - Jun '05 Jul - Sep '05
2.7 Directed traffic enforcement
2.7.a Identify traffic supervisor
2,7.b Assess traffic enforcement
2.7.c Traffic enforcement tracking
2.7.d Assess and evaluate traffic data
2.8 Patrol officer investigations
2.8.a Develop policy
2.8.b Identify criteria
2.8.c Develop tracking form
2.8.d Train field personnel
3 Investigations
3.1 Full staff
3.2 Case management
3.2.a Solvability factors assessment Completed
3.2.b Lacking solvability assessment Completed
3.2.c Assess offense and assignment Completed
3.2.d Weekly status monitoring Completed
3.2.e Modify tracking system -
3.3 Case clearance _
3.3.a Develop protocol _
3.3.b Detailed monthly report
3.3.c Change CAD /RMS tables -
4 Parking Enforcement
4.1 Full Staff
4.1.a Personnel schedule Completed
4.1.b Oversight component _ Partially completed
4.1.c CSO job description approval Completed/
4.1.d Initiate recruitments _
4.2 95% Parking enforcement
4.2.a Develop policy Comapleted
4.2.b % of time spent on enforcement Completed
4.2.c priority of parking responsibility Completed
4.2.d time spent on urgent calls Completed
4.2.e Hold supervisors accountable Completed/
4.3 Signage ' _
4.3.a Meet with Public Works Director
4.3.b Identify issues _
4.3.c Meet with City Manager _
4.3.d Seek Council policy direction
4.3.e Include in monthly report '
4.4 Assess & Report for City Manager _
10/28/2004 Page 3 of 5
Police Services Study
Progress Report
Jul - Sep '04 Oct - Dec '04 Jan - Mar '05 Apr - Jun '05 Jul - Sep '05
5 Traffic Enforcement
5.1 Motors exclusively traffic
5.2 Motors 4/10 f
5.2.a Establish policy for staffing need I 11111
5.2.b Implement upon reaching full staff
5.3 Directed traffic enforcement _
5.3.a Identify traffic supervisor Completed
5.3.b Provide reports for collision patterns
5.3.c Establish traffic enforcement priorities
5.3.d Develop & utilize tracking mechanism -
5.4 Utilize motors Completed
6 Reserves
6.1 Utilize reserves Completed
6.1.a Establish priorities
6.1.b Develop policy
6.2 12 Reserves
6.2.a Open and continuous recruitment Completed
6.2.b Civil Service Board Approval MIN
6.2.c Obtain applicant status report Ongoing
6.2.d Conduct testing, background, interviews Ongoing
7 Organization Structure
7.1 2 Divisions
7.1.a Civilian Manager Job Description Completed
7.1.b Conduct testing and interviews
7.1.c Complete background, medical & hire
7.2 Vacant secretary
7.2.a Civil Service Board approval Completed
7.2.b Obtain status report on applicants Completed
7.2.c Conduct testing, background, interviews Completed
7.3 Operations Admin Corporal NW_
7.3.a Update job description
7.3.b Implement upon full staff * MI
8 Jail Management
8.1 CSI accounting practices 1
8.2 CSI contract
8.3 Consistent accounting
8.4 New contract incentives EMI
8.4.a Initiate discussions & negotiations Completed
8.4.b Get City Officer's input on new contract In progress - contract is now with CSI
8.4.c Approve new contract _
8.4.d audit and assess SB /CSI relationship _
8.5 Jail alternatives Completed
10/28/2004 Page 4 of 5
Police Services Study
Progress Report
Jul - Sep '04 Oct - Dec '04 Jan - Mar '05 Apr - Jun '05 Jul - Sep '05
9 Animal Control
9.1 Contract with Long Beach
9.2 Contract shelter
9.3 Contract similar Los Alamitos
9.4 SB shelter property
9.4.a Council approval Completed
9.4.b Approval to transfer shelter property Completed
9.4.c Agreement with City of Long Beach Completed
9.4.d Agreement with SB Animal Care Center Completed
9.4.e Resolve status of current A C Staff Completed
9.4.f Evaluation of LB AC contract
10/28/2004 Page 5 of 5